Bright Horizons East Barnet Day Nursery and Preschool

87 Brookside South, East Barnet, Barnet EN4 8LL
Submit a Review
9.9 111 Reviews
  • Bright Horizons East Barnet Day Nursery and Preschool, Barnet
Meet the wonderful team at East Barnet nursery.

Bright Horizons East Barnet Day Nursery and Preschool provides high-quality care and education for children aged 3 months to 5 years with longer opening times from 7.30am – 6.30pm.

The nursery has plenty of space for children to learn and explore, with four bright and airy age-specific rooms and is close to Monkfrith Primary school and not too far from Oak Hill Park.

The nursery has its own chef on site and with all nutritious meals and delicious, healthy snacks are sourced from trusted suppliers and cooked by the chef with menus changing seasonally. The nursery's kitchen holds a 5*EHO rating for food and hygiene (December 2022).

All-inclusive fees mean that you have less to pack on a busy morning, with everything from healthy lunches and snacks to branded nappies and wipes included.

The team at East Barnet is excited to be part of your child’s journey and look forward to meeting you and your little one soon. Book a personal tour with the nursery today.

Show Bright Horizons East Barnet Day Nursery and Preschool on the Map

Care Provided by Bright Horizons East Barnet Day Nursery and Preschool

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care

Good to Know

  • Person in charge
  • Gemma (Manager)
  • Number of Childcare Staff
  • 30
  • Total Places for Children
  • 86
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:30-18:30
    Tuesday 07:30-18:30
    Wednesday 07:30-18:30
    Thursday 07:30-18:30
    Friday 07:30-18:30
  • When Closed
  • Bank Holidays

Bright Horizons East Barnet Day Nursery and Preschool Reviews (111)

Total of 111, showing 21-40
9.9

Bright Horizons East Barnet Day Nursery and Preschool has a Review Score of 9.9 (9.899) out of 10, based on 17 reviews in the last 2 years. Over all time Bright Horizons East Barnet Day Nursery and Preschool has 111 reviews.

Overall Experience

  • 92
  • 17
  • 0
  • 0
  • 2

Date Published

111
15
16
17
94

Review from Suzanne M (Mother of Child) published on 6 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I'm really happy with East Barnet Bright Horizons, they are a fantastic team. My daughter always looks forward to going, and I can see the staff genuinely care for her. It's lovely to hear about the activities she takes part in. We couldn't be happier!

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from Julia F (Mother of Child) published on 9 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can't sing the praises of this nursery enough. All the staff in each room are hugely supportive of the kids and families. They really care about the kids and really focus on their development and how to help them progress. I would highly recommend this nursery.

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from H T (Mother of Child) published on 17 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The team at East Barnet Bright Horizons have been fantastic since our child started in the Baby Room and have really taken the care and effort to get to know their individual character, preferences and needs. Even with the recent closure, the staff worked hard to arrange alternative provision (which
was also excellent) and to facilitate the children's return, so that they could settle back as well as possible. Our child loves going to see their friends there and getting to play with all the different toys/do the different activities each day. The new app has been really handy for keeping up-to-date with the daily activities and the staff always makes sure to keep us in the loop at collection. Overall, I'd strongly recommend the nursery and the friendly team.

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from D G (Mother of Child) published on 17 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My child has recently moved to the Preschool and the staff have been so attentive to us as a family. This is a very happy and safe environment for all, the staff are very much embedded in policy and procedure with well structured activities. I have felt really happy with the level of care in all areas
provided so far.

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from M M (Mother of Child) published on 14 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

My son started at the nursery in August 2019 - settling in for babies was extensive and we were happy with the nursery until spring 2021 (in between there was a 6-month gap whilst closed during Covid).
Things went downhill after that with significant staff turnover and quite a bit of disruption for
the children. Ultimately this ended with the closure of the nursery in August 2021 for which we were given less than 1 week's notice to find alternative full-time childcare. Clearly a very stressful experience for all involved including my son.
Other reviews suggest that new staff have been recruited and the nursery is back up and running, but for us, the lasting impression of a complete lack of consideration for working families and children means we would not recommend Bright Horizons.

Reply from Jed Waddington, Digital Marketing Manager at Bright Horizons East Barnet Day Nursery and Preschool

Thank you for taking the time to share your experience with us. Please accept our sincerest apologies that we were no longer able to support your family at our East Barnet nursery in 2021 and for any disappointment or inconvenience this caused you or your family. We are sorry that this experience has led you to no longer wishing to consider Bright Horizons for your childcare needs, should you ever reconsider Bright Horizons then we would welcome the opportunity to support your family again.


Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from A P (Mother of Child) published on 28 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with East Barnet Nursery! Our daughter has been there for two and a half years and is very happy at the end of each day and loves to tell us about all the fun they had. During these challenging times and recent refurbishment, the team always tried only the best for the children, coming up
with lots of new activities and the introduction of the family app is a great bonus to see what our kids do and eat throughout the day! I would highly recommend this nursery and the team who work there!

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from P P (Mother of Child) published on 12 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been with Bright Horizons, East Barnet, since 2019 and have two children there now. We are beyond happy with the care they provide. The staff are all fantastic, so enthusiastic, responsive and build fantastic connections with the children. It’s so clear they love what they do and every week
plan a range of amazing activities for the children, teaching them about a variety of topics, engaging their interest and curiosity and keeping it fun at the same time! The kids are always talking about what they did when they come home and are happy to go in each morning. Appreciated, there have been a few rocky moments over the last year, ultimately out of the control of the staff at East Barnet and they’ve dealt fantastically with whatever has been thrown their way and it’s been clearly demonstrated that they will always do their best with the children's best interests at heart. Look forward to the summer months and enjoying the new garden! Well done, East Barnet. Keep doing what you do.

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from Jamie C (Mother of Child) published on 12 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our daughter absolutely loves it at Bright Horizons, East Barnet. Great staff and lots of fun activities.
Our daughter looks forward to going to nursery every day. Definitely recommend. Love the app, as we can see what she does every day, including food and sleep.

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from Vimal S (Father of Child) published on 4 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From our own personal perspective the kids are thoroughly enjoying themselves and above that, each and every single staff member we interact with, including the manager and all the staff that work in both the pre-school room and toddler room, have been great. The programmes and activities, they have
put in place, have been great for the kids and the fact our eldest, in particular, talks about it during the week, really shows how much they are enjoying themselves. Secondly, the updates we are getting, face to face and via the app has been great for us too. Just a special mention to the manager, who has really made us feel at ease following the changes. Approachable, keeps us informed, welcoming but also has really put things in place at the nursery, that keep the kids engaged (along with others)!

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from L C (Mother of Child) published on 4 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We started both of our children at Bright Horizons, East Barnet from the age of 2 years old. We’ve always found the staff to be friendly, caring and helpful and our children have really enjoyed their time at nursery.

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from E D (Mother of Child) published on 4 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter has blossomed and developed so much since starting at East Barnet, Bright Horizons in March/April 2021. Even though the nursery closed for a few months to recruit substantive staff. Her transition to another Bright Horizons nursery, was handled really well and staff moved with her to support
the transition. This was further planned when we moved back and my daughter absolutely loves being at nursery! I love the use of the app and all the feedback and pictures sent! The team are fantastic and I cannot thank them enough for all their hard work and care for my daughter!

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from Simon H (Mother of Child) published on 28 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Despite all the recent changes in the nursery, the team have been nothing but wonderful with us. We have recently been receiving lots more communication via the nursery's family app and they have also just had a garden refurb. No task is too big or too small and the management team are always so accommodating.
My little one loves attending and talks so much about their day, at home.

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from E M (Mother of Child) published on 16 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Absolutely, love this nursery, as does my son. Always feel welcomed and well informed. My son looks forward to coming here. Highly recommend to everyone. He likes the food and loves his teachers. He sleeps well here and always tells me about the fun he has.

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from P L (Father of Child) published on 17 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

To the parents:
My child had been in this nursery for two years. And the manager is not a caring person. She did not help parents with payments and ignoring my emails during the lockdown. I was trying to pay the nursery every month by email and phones. She just totally ignored me for six months. Her
behaviour already made me lose the universal credit which is about £3000 pounds because of her carelessness. She always tried to explain the matter was not her fault. Do not send your child to this nursery. Totally unhelpful and try to avoid their responsibility. I would like to give 0 stars on this nursery!

Reply from Katherine O'Brien, Online Marketing at Bright Horizons East Barnet Day Nursery and Preschool

We would like to discuss this further with you. We are aware you are in touch with the Nursery Manager but we would encourage you to email ukcomplaints@brighthorizons.com so we can discuss your concerns and look into your individual situation in more detail.


Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from Pedro O (Father of Child) published on 5 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This is our second nursery following a house move. We were very happy with the first (not in the same neighbourhood), but we are at least equally happy with Bright Horizons. Our second child is in attendance (and the first one had also been previously), and we are very pleased with the extended opening
hours, the quality of the food, the playing and learning facilities, but mostly the dedication of staff (from admin to key workers and all in between) who make the ambiance almost family like and the learning and socialising experience very rewarding for the children. We recommend the nursery without reservations.

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from A J (Mother of Child) published on 14 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are very polite and very attentive to each individual child. We get a very personal report of our toddler at the end of each day, which I really appreciate.
I would like to be able to see more regular pics of my toddler doing activities in class as other branches.

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from Heena R (Mother of Child) published on 14 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been at Bright Horizons East Barnet for nearly two years now and are incredibly happy with the nursery and all the staff. Our son loves going into nursery and we have seen him thrive there. It is clear the staff are committed to their jobs and truly care about the children. I feel like our son
(and the other children) are in a fun, caring and stimulating environment. The staff keep us well informed at all times and provide help and guidance readily when we have asked for it. This year especially they have worked very hard to keep the nursery running and safe during the pandemic and to keep all the children and staff as safe as possible. They have been brilliant at managing my son's allergies and making sure his food is safe for him. Well done team Bright Horizons East Barnet, you are all fantastic!

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from S D (Mother of Child) published on 14 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank you to the whole of the East Barnet nursery team. During the most difficult of times (COVID), the team have pulled together to maintain such a high standard of professionalism, hygiene, health and safety and customer service. I have seen first hand the positive impact that the team have had on
my son, with all the fun activities arranged for him, the great food, friendly and truly caring staff that are with him. I am thankful for the efforts that all the staff put in and the meticulous eye for detail in the general operational running of the nursery. I feel safe and secure when my boy is with the staff here and look forward to more time, more fun and building more good memories with the team. I couldn't recommend this nursery more to those shopping around.

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from Scott J (Father of Child) published on 9 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Bright Horizons East Barnet is a fantastic environment for our child. She has a wonderful relationship with all the staff there who all go out of their way to make her feel special and welcome every day. The meals are fantastic too and she is rarely hungry when she gets home.

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from Lisa K (Mother of Child) published on 9 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have used Bright Horizons nursery for both of our children. The staff have been fantastic with both, and our youngest looks forward to her days there. Thank you for creating a fun, caring, safe environment!

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Current Review Score: 9.9 (9.899)

Overview of Review Score

The Review Score of 9.9 (9.899) out of 10 for Bright Horizons East Barnet Day Nursery and Preschool is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 17 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.911 for Bright Horizons East Barnet Day Nursery and Preschool is calculated as follows: ( (186 Excellents x 5) + (16 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 203 Ratings = 4.911

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.988 Points relating to the number of positive Reviews for Bright Horizons East Barnet Day Nursery and Preschool is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 86 number of registered child places is 17.2. 17 Positive Reviews ÷ 17.2 = 0.988

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (2)

Gemma

Gemma

Job Title: Nursery Manager

Gemma, the Nursery Manager, has been working in Early Years Education for twelve years. She first obtained a Level 3 qualification in childcare before advancing to university, where she earned a degree in Education Studies.


Her passion lies in providing the best possible outcomes for the next generation. She finds great fulfilment in helping children develop through their learning journeys and supporting them in their next steps. Gemma joined Bright Horizons at the beginning of 2017 as a Room Leader and progressed through various managerial roles before being promoted to Nursery Manager.


She looks forward to welcoming families to the nursery and supporting them throughout their experience.


Charlene

Charlene

Job Title: Deputy Manager

Charlene is the deputy manager at East Barnet.


Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Bright Horizons East Barnet Day Nursery and Preschool to verify any information. View our terms and conditions. Bright Horizons East Barnet Day Nursery and Preschool has a Platinum Service – more info.