Grace's Day Nursery - Ruxley has a Review Score of 9.6 (9.559) out of 10, based on 14 reviews in the last 2 years. Over all time Grace's Day Nursery - Ruxley has 51 reviews.
Review from Olivia R (Mother of Child) published on 6 August 2024
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Reply from Michelle Brockwell, Director at Grace's Day Nursery - Ruxley
Thank you so much for taking the time to write this! I am so pleased to hear about your positive experience.
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Review from Dave L (Father of Child) published on 3 July 2024
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Reply from Michelle Brockwell, Director at Grace's Day Nursery - Ruxley
Thank you so much for this review! We have worked hard over the years to make the transition between the two buildings a smooth one, so that is great to read.
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Review from L N (Mother of Child) published on 3 July 2024
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Reply from Michelle Brockwell, Director at Grace's Day Nursery - Ruxley
This is great, thanks so much. We certainly love being outside!
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Review from Elena P (Mother of Child) published on 3 July 2024
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Reply from Michelle Brockwell, Director at Grace's Day Nursery - Ruxley
This is brilliant to read! Thanks so much for taking to time to write this review.
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Review from P P (Father of Child) published on 3 July 2024
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Reply from Michelle Brockwell, Director at Grace's Day Nursery - Ruxley
Thanks so much for this review. We know how important it is for you to be able to trust your child's nursery and so this is really great to read.
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Review from R B (Mother of Child) published on 2 July 2024
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Reply from Michelle Brockwell, Director at Grace's Day Nursery - Ruxley
What a lovely review - thank you so much! It really is such a pleasure to be part of a child's early years journey.
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Review from Angela G (Mother of Child) published on 28 June 2024
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Reply from Michelle Brockwell, Director at Grace's Day Nursery - Ruxley
Thank you so much for your review, we are so pleased to hear your great feedback.
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Review from Sophie S (Mother of Child) published on 28 June 2024
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Reply from Michelle Brockwell, Director at Grace's Day Nursery - Ruxley
This is an amazing review, thank you so much. We have never been compared to the Ritz before!
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Review from S C (Mother of Child) published on 28 June 2024
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Reply from Michelle Brockwell, Director at Grace's Day Nursery - Ruxley
This is so great to read, thank you so much for taking the time to write such a lovely review.
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Review from Amy E (Mother of Child) published on 28 June 2024
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Reply from Michelle Brockwell, Director at Grace's Day Nursery - Ruxley
Thank you so much. We know how important it is for you to feel you can trust the people caring for your children and we never take it for granted.
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Review from Shivani P (Mother of Child) published on 28 June 2024
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Reply from Michelle Brockwell, Director at Grace's Day Nursery - Ruxley
Thank you so much for taking the time to write such a lovely review.
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Review from N A (Father of Child) published on 28 June 2024
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Reply from Michelle Brockwell, Director at Grace's Day Nursery - Ruxley
We are so pleased to hear how happy you have been. Thank you for your review!
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Review from C Y (Mother of Child) published on 28 June 2024
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Reply from Michelle Brockwell, Director at Grace's Day Nursery - Ruxley
That's great to hear. We do have a brilliant team who really care. Thank you for your review.
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Review from Lindsay L (Mother of Child) published on 28 June 2024
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Reply from Michelle Brockwell, Director at Grace's Day Nursery - Ruxley
We are so happy you have been pleased with your choice of nursery. Thank you for taking the time to write this.
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Review from R D (Mother of Child) published on 6 July 2022
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Reply from Michelle Brockwell, Director at Grace's Day Nursery - Ruxley
Hi R D,
Thank you for taking the time to leave such a kind review. We are so pleased to hear that your children have enjoyed their time with us and that your oldest children still talk about their experience at Grace's!
Kind regards.
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Review from Sarah S (Mother of Child) published on 23 May 2022
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Reply from Michelle Brockwell, Director at Grace's Day Nursery - Ruxley
Hi Sarah,
Thank you for taking the time to leave such a kind review. We are pleased to hear that your daughter enjoys coming to nursery and is doing so well!
Kind regards,
Grace's Day Nursery Team
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Review from S D (Mother of Child) published on 11 May 2022
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Reply from Michelle Brockwell, Director at Grace's Day Nursery - Ruxley
Hi Sukh,
Thank you for taking the time to leave such a kind review. We are pleased to hear that you feel you can trust us with the needs of your son.
Kind regards,
Grace's Day Nursery Team
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Review from K A (Mother of Child) published on 9 May 2022
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Reply from Michelle Brockwell, Director at Grace's Day Nursery - Ruxley
Thank you for taking the time to leave such a kind review. We are so pleased to hear that your son is doing well!
Kind regards,
Grace's Day Nursery Team
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Review from Rachel L (Mother of Child) published on 6 May 2022
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Reply from Michelle Brockwell, Director at Grace's Day Nursery - Ruxley
Hi Rachel,
Thank you for taking the time to leave such a kind review. We are so pleased that your son enjoys coming to Grace's and that you would recommend us!
Kind regards,
Grace's Day Nursery Team
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Review from Laura T (Mother of Child) published on 6 May 2022
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Reply from Michelle Brockwell, Director at Grace's Day Nursery - Ruxley
Hi Laura,
Thank you for taking the time to leave such a kind review. We are so pleased to hear that both of your children have loved their time at Grace's and are doing well!
Kind regards,
Grace's Day Nursery
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The Review Score of 9.6 (9.559) out of 10 for Grace's Day Nursery - Ruxley is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 14 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.6 out of 5 from 14 positive Reviews in the last 24 months.
The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.976 for Grace's Day Nursery - Ruxley is calculated as follows: ( (164 Excellents x 5) + (2 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 167 Ratings = 4.976
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.583 Points relating to the number of positive Reviews for Grace's Day Nursery - Ruxley is based on 14 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 120 number of registered child places is 24. 14 Positive Reviews ÷ 24 = 0.583
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.
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Job Title: Nursery Manager
Joined: 2013
Stacey is our Nursery Manager for our under 2's building. She originally joined Grace's in 2013 as a Nursery Practitioner. She has worked across several of the rooms, specialising mainly with the under 2's. Stacey has a range of skills and as well as being a fantastic Practitioner, she is very skilled at making wonderful new resources for the nursery. She is incredibly creative and can often be found with a hammer and drill!
Job Title: Nursery Manager
Joined: 2013
Donna manages our over 2's building. She joined us in 2013, the year we set up our dedicated under 2's unit and managed this building for 10 years. She has a wealth of experience in a range of settings, spanning over the last 20 years. She has continued to challenge herself and is currently studying for a degree in Early Years.
Job Title: Deputy Manager
Joined: 2011
Debbie has worked at Grace's since it opened in 2011. She has experience working with children across a range of ages and will often be found having fun with the children. Debbie has a real flair for training and loves keeping herself up to date with new knowledge as well as sharing with others what she knows. Debbie is an excellent example of a team member who has progressed within the Grace's family.
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