Busy Bees Guildford

Hanover House, Cross Lanes, Guildford GU1 1UG
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7.7 63 Reviews
  • Busy Bees Guildford, Guildford
Busy Bees Guildford nursery is situated close to Guildford town centre, with access to the mainline train stations and the A3/M25.

The nursery is committed to the development of children in a home-from-home environment.

Busy Bees Nursery offers high-quality childcare and education for children aged from 3 months to 5 years. The nursery offers light and airy rooms with staff who are dedicated to providing a safe and stimulating environment for all of the children within their care.

The spacious outdoor play area incorporates astroturf and comprehensive climbing apparatus. The team also actively encourage visits and trips to places of interest.

The security of children is of the highest importance, with CCTV in all rooms and a secure video door entry system ensuring parents have peace of mind that their children are being cared for in a safe environment. There is also a parent room which allows them to see their child as they settle into the nursery. The nursery has its own private parking.

Staff are able to offer the children an environment where they will grow and learn.

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Care Provided by Busy Bees Guildford

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Person in charge
  • Samantha Packham-Edwards (Centre Director)
  • Number of Childcare Staff
  • 23
  • Total Places for Children
  • 84
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:30-18:15
    Tuesday 07:30-18:15
    Wednesday 07:30-18:15
    Thursday 07:30-18:15
    Friday 07:30-18:15
  • When Closed
  • Bank Holidays

Busy Bees Guildford Reviews (63)

Total of 63, showing 1-20
7.7

Busy Bees Guildford has a Review Score of 7.7 (7.706) out of 10, based on 4 reviews in the last 2 years. Over all time Busy Bees Guildford has 63 reviews.

Overall Experience

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Review from Joe H (Father of Child) published on 13 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My little girl attends this nursery three days a week and loves it!
She is so excited to go in and even asks to go to nursery on a Sunday.
She has made great connections with all staff and even has some little friendships too.
We get updates all day on the app and cute photos which puts my mind at
rest.
They do lovely activities, loads of messy play and arts and crafts.
The staff are so kind and loving to the children, so nice to see.
Any issues with funding and fees are quickly rectified by the management, they are very helpful.
Really happy with my first nursery experience.

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Review from M W (Mother of Child) published on 9 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son loves coming to nursery. He has been to a few nurseries before and I’ve really seen a difference since coming to Hanover House. All the staff are lovely and I can see how comfortable he is with them, especially his key worker. Although it’s a busy environment I always get a great insight of his
day, what he’s done and what activities he’s taken part in. I love looking at pictures on the app of him having fun, it really puts my mind at rest knowing he’s having so much fun. There’s nothing better than knowing your child is in the best hands, I can’t thank them enough!

Reply from Emily Graves, Digital Content Assistant at Busy Bees Guildford

Hello, We love reading feedback like this! Thank you for sharing it with us; we will pass on your lovely comments to the team at Guildford Hanover House.
40 years of Busy Bees – 40 years of best beginnings. Celebrate our milestone year with us! Visit our Busy Bees website or search for ’40 years Busy Bees’ and find out more and how to join us. We’re grateful for your trust and the opportunity to provide your child with the best start in life. Best wishes, Busy Bees.


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Review from L R (Mother of Child) published on 27 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My 17 month old daughter has gone from strength to strength since starting at Hanover House at 9 months old. She has made such strong bonds with her networkers and all the other staff, and I feel she is truly cared about. She always has so much fun at nursery, comes in happily in the morning and leaves
happily at the end of the day!

Reply from Emily Graves, Digital Content Assistant at Busy Bees Guildford

Hello. Wow! Thank you for this glowing review! We are delighted your little one is having a good experience at our Guildford nursery. 40 years of Busy Bees – 40 years of best beginnings. Celebrate our milestone year with us! We’re grateful for your trust and the opportunity to provide your child with the best start in life. Best wishes, Busy Bees


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Review from Paula M (Mother of Child) published on 20 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

They don’t change baby nappies frequently. My baby was there for 5 hours with that same nappy. I coloured his nappy with a pen mark. I can prove this because I took my baby to the GP. My baby got a really bad nappy rash with fungus.
They let babies play with dirty brushes.
They don’t give enough
water to the kids.
On the first day while I’d been waiting during the settling-in session a little girl was with poo nappy for more than half an hour. The teacher just changed because I told her.
They don’t update their app frequently. My baby arrived with wet clothes twice. They don’t wash their hands after changing baby nappies. I saw this three times with 2 different teachers on his settling sessions.
After all of that, my baby just stayed there for one month due to the month's notice period.
Definitely, I don’t recommend Guildford Hannover Busy Bees.

Reply from Emily Graves, Digital Content Assistant at Busy Bees Guildford

Hello, Thank you for taking the time to review Busy Bees Guildford Hanover House. We value your feedback and are sorry to read about your experience. Providing children in our care with the best start in life is of paramount importance to us. Following your review, we would be interested to hear more from you so that we can understand your concerns. Please email enrolments@busybees.com if you are happy to discuss in more detail. Best wishes, Busy Bees.


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Review from Robert W (Father of Child) published on 6 September 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter has been at Hanover House since she was 6 months old. It was a very nervous time for me but the staff settled her greatly into nursery life. Her key worker was extremely patient and caring for my daughter.
My daughter has learnt so much from being at Hanover House. As she has transitioned
into new rooms the staff in each room all have great knowledge, patience and are very loving and caring towards the children. Management has always been great with communication and keeps parents up to date with upcoming events.

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Review from Demi S (Mother of Child) published on 9 July 2021
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

Staff are lovely but get treated poorly. Higher up staff and managers shout at staff for things they haven’t done wrong in front of the children. This needs to change. They are doing an amazing job for our kids but they shouldn’t get treated like rubbish.

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Review from C W (Mother of Child) published on 19 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our daughter has thrives at nursery. She loves the creative activity and baking. We are glad of the on-site chef and food. She has a real bond with her key workers and is always ready for another day of nursery. We have been happy with her care.

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Review from Lucy M (Mother of Child) published on 9 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our two boys have had such a brilliant time at Busy Bees at Guildford. The team have made them feel so welcome and have nurtured their development over the last two years. The boys love their team and key workers who have worked tirelessly, especially with the uncertainty of lockdown and Covid-19 restrictions.
We have now moved out of the area but highly recommend the team and facilities. Thanks to all for looking after our boys so brilliantly.

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Review from A T (Mother of Child) published on 5 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would highly recommend Busy Bees at Hanover House. My baby is always happy to go there, she loves all the activities. She accesses such a wide range of early learning opportunities and fun activities. All the staff are very friendly, I really feel that the staff truly care about her and always give
us feedback about how the day has gone. I feel reassured when my daughter is there while we are working. I strongly recommend this nursery.

Reply from Charlotte Self, Acting manager at Busy Bees Guildford

Thank you very much for your positive review and we are so glad your daughter is happy and settled in Nursery. The team are great and extremely fond of your daughter who has developed a wonderful personality since starting her time at Nursery. We hope you continue to receive the high expected care for your daughter during her days at Nursery.


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Review from Jo M (Mother of Child) published on 19 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My two-year-old daughter loves going to nursery! She settled in really well and bonded with the staff quickly. Lots of activities each day and plenty of time spent outside. Staff are friendly and welcoming and they’ve been really good during the craziness of this year. My youngest will be joining next
year and I hope she takes to it just as well.

Reply from Charlotte Self, Acting manager at Busy Bees Guildford

Thank you for your positive review and we are so glad your daughter has settled and having an enjoyable time at Nursery. She will continue to grow with the care she receives during her day with all the fun-filled learning opportunities that are given here each day.


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Review from C F (Mother of Child) published on 29 October 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been thrilled with the care and support provided for our 2 children. The staff are warm, friendly and caring, full of exciting ideas to make smooth transitions from room to room as the children grow up. Excellent communication especially in recent changes due to Covid-19. A very approachable
manager to answer any queries. Ever since their first day they have both marched inside without a backward glance! They are very happy there. Many thanks.

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Review from E H (Mother of Child) published on 2 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would highly recommend Busy Bees. All the staff are very friendly and helped my daughter settle in; I cannot thank you enough. She always happy to go to the nursery and talks a lot about how much fun her day at preschool was.

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Review from Karen P (Mother of Child) published on 2 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter was understandably unsettled when she first started her introduction sessions at Busy Bees, however, I was really impressed with how it was handled by the nursery. They offered her as many sessions needed until her official start date and went above and beyond to make her feel happy and
secure. Since, my daughter is doing really well and is loving her nursery life and the staff. Anything that may crop up along the way the nursery have worked with us as parents and visa versa. The wide range of activities keep her busy throughout the day and the variety of meals and snacks offered ensure she's getting a healthy nutritious diet.
Regular updates/pictures from the nursery on parent zone keeps me and my husband well informed throughout the day which in turn keeps our minds at ease. We have honestly been more than happy with our choice in nursery and would highly recommend them.

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Review from Sophie (Mother of Child) published on 2 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We could not be happier with our choice of nursery. Our youngest started at Hanover House at the age of two and has settled in very quickly, in just a matter of days - she literally pushes us out of the door each morning to get there! The staff are all extremely helpful, friendly and caring and we feel
very reassured knowing our daughter is thriving in a safe and happy environment. The meal variation is excellent and there is a wide range of fun play activities on a daily basis to keep our daughter entertained and content.

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Review from Amy E (Mother of Child) published on 27 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Busy Bees is a wonderful setting, all the staff are so friendly and have really helped my little one settle in. It’s lovely how all the staff know the names of all the children and everyone is always so smiley!
Thanks, Busy Bees for looking after my absolute madam!

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Review from Hannah K (Mother of Child) published on 22 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son started Busy Bees when he was six months old and two years later he is still loving it there. He looks forward to his nursery days and always comes home with lots of things he has made throughout the day. The staff are all so welcoming and understanding. The nursery App is updated daily with
all the information on which is very handy to look at, I love receiving photos of him.

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Review from N P (Mother of Child) published on 8 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The management are professional and approachable and the keyworkers/nursery staff are caring and very supportive of the children.
My children are very happy there and I would highly recommend.
Very impressed with how Busy Bees supported the keyworker children during lockdown.

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Review from Vicky B (Mother of Child) published on 8 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot thank Busy Bees enough. During the uncertain times of COVID that we are currently facing, my normal nursery was closed and as a key worker, I was suddenly in need of another nursery.
Busy Bees at Hanover House in Guildford found a space immediately for my two boys for the days required.
It
is a big change for the boys to have to leave their old nursery in which they were very settled and to make new friends, have new surroundings and new teachers.
Thanks to the care, hard work and kindness of all the staff, they have settled in beautifully. I love hearing about their day when I pick them up and equally love that they update the parents app throughout the day so that I can see what they are up to!
The boys are so happy and look forward to going every time. Thank you to all of the staff who are working so hard during these uncertain times, and all with smiles on their faces!!

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Review from Craig B (Father of Child) published on 28 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Absolutely brilliant. The staff are lovely and my son really enjoys his days at nursery. Chelsea is such an asset to the nursery and the manager runs it superbly. All the staff are fantastic we can't thank you enough for making our boys nursery days fun and enjoyable.

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Review from Aimee G (Mother of Child) published on 27 September 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would highly recommend Busy Bees Guildford. The nursery is extremely well managed and staff are caring, friendly and passionate about what they do. The facilities are excellent, food is freshly prepared and events throughout the year are well thought out and very enjoyable.

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Current Review Score: 7.7 (7.706)

Overview of Review Score

The Review Score of 7.7 (7.706) out of 10 for Busy Bees Guildford is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.3 out of 5 from 4 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.4 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.277 for Busy Bees Guildford is calculated as follows: ( (30 Excellents x 5) + (9 Goods x 4) + (1 Satisfactorys x 3) + (5 Poors x 2) + (2 Very Poors x 1) ) ÷ 47 Ratings = 4.277

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.429 Points relating to the number of positive Reviews for Busy Bees Guildford is based on 3 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 = 3.25

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 84 number of registered child places is 16.8. 3 Positive Reviews ÷ 16.8 = 0.179

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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Meet the Team (1)

Samantha

Samantha Packham-Edwards

Job Title: Centre Director

Hi, my name is Samantha and I am the Centre Director here at Busy Bees Guildford Hanover House.


Frequently Asked Questions about Busy Bees Guildford

What is the Age Range of Children that Busy Bees Guildford accepts?

Busy Bees Guildford accepts Children aged from 0 years 3 months to 5 years 0 months.

What Days & Hours is Busy Bees Guildford Open?

Busy Bees Guildford is open: Monday 07:30-18:15, Tuesday 07:30-18:15, Wednesday 07:30-18:15, Thursday 07:30-18:15, Friday 07:30-18:15.

How many Children does Busy Bees Guildford have capacity for?

Busy Bees Guildford has capacity for a total of 84 Children.

How far is Busy Bees Guildford to the centre of Guildford?

0.6 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Busy Bees Guildford to verify any information. View our terms and conditions. Busy Bees Guildford has an Enhanced Service – more info.