First Steps Day Nursery & Pre-School Ltd

1 Orrell Street, Bury BL8 1PB
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9.9 109 Reviews
First Steps Day Nursery provides quality and inspirational learning for children up to eleven years old.

It provides a nurturing and caring environment where everyone feels welcome and valued in their own right.

It has established an enviable reputation for delivering a high-quality childcare service and this is recognised by both parents and Ofsted.

The children are cared for in a stimulating environment where each child can reach their full potential. Children are actively encouraged to explore, learn, communicate and interact with one another.

First Steps are very proud of their staff who you will find are enthusiastic, dedicated and highly qualified and this is what makes the nursery so special. The nursery has 100% of staff with a Paediatric First Aid certificate.

There are extensive separate gardens where babies and children can explore and feel safe, but most of all have fun.

Staff would love to show you around their wonderful nursery.
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Care Provided by First Steps Day Nursery & Pre-School Ltd

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Owner
  • First Steps Day Nursery & Pre-School Ltd
  • Person in charge
  • Rachel Doyle (Nursery Manager)
  • Number of Childcare Staff
  • 27
  • Total Places for Children
  • 105
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:00-18:00
    Tuesday 07:00-18:00
    Wednesday 07:00-18:00
    Thursday 07:00-18:00
    Friday 07:00-18:00
  • When Closed
  • Bank Holidays

Funding & Fees Guide for First Steps Day Nursery & Pre-School Ltd

  • Please contact us to discuss pricing


  • 15 and 30 Government funded hours available


First Steps Day Nursery & Pre-School Ltd Reviews (109)

Total of 109, showing 1-20
9.9

First Steps Day Nursery & Pre-School Ltd has a Review Score of 9.9 (9.919) out of 10, based on 20 reviews in the last 2 years. Over all time First Steps Day Nursery & Pre-School Ltd has 109 reviews.

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Overall Experience  Overall Experience 5.0 out of 5

My eldest son went to first steps a few years ago and despite living a bit further away I chose first steps again for my younger son who has been attending since he was 8 months old. He has recently moved to pre school and loves every single day that he spends there. He names the ladies as his best
friends. They show so much care and compassion, are approachable, professional and friendly!

Reply from Rachel Doyle, Nursery Manager at First Steps Day Nursery & Pre-School Ltd

Thank you for your lovely review! We are so pleased that you chose to use First Steps for your second child as well!


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Overall Experience  Overall Experience 5.0 out of 5

It is a fantastic team; my little boy adores the staff. The manager and the team are brilliant. The food being offered is wholesome and nutritional. I couldn't be happier with the care being given to my son. Thank you!

Reply from Rachel Doyle, Nursery Manager at First Steps Day Nursery & Pre-School Ltd

Thank you for your lovely review! We have loved welcoming your Son and your family in to our nursery. We will certainly let our Chef know that you are pleased with our menu!


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Overall Experience  Overall Experience 5.0 out of 5

My daughter started at first steps in February and the staff have been absolutely amazing. They have supported us through the huge transition of our daughter starting at nursery and I feel happy and confident in leaving my daughter with the staff. All of the staff I have encountered have been supportive,
kind, caring and helpful. They are fabulous with my daughter and I couldn't have hoped for a better experience! The app used has helped reduce my anxiety in the early days of my daughter commencing nursery and is lovely to see what she has been doing during her day.

Reply from Rachel Doyle, Nursery Manager at First Steps Day Nursery & Pre-School Ltd

Thank you for your lovely review! We have loved getting to know your daughter and your family, she has settled in so well! We are so pleased that you love the app updates; we know they make being away from your child a little bit easier!


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Overall Experience  Overall Experience 5.0 out of 5

My little boy has attended First Steps for almost a year now and he absolutely loves coming every day! The Nursery Manager is helpful in every way she can be, when I needed to increase days, this was available for us to do so. Staff know my little boy inside out and his face lights up when we talk about
them at home.
The parent app allows me to have an insight into his day and I love to see what he has been up to! It is my favourite time of day to see his nursery 'moments' I especially love that staff follow my child's interests and provide tuff trays and activities to expand this. A very big thank you!

Reply from Rachel Doyle, Nursery Manager at First Steps Day Nursery & Pre-School Ltd

Thank you so much for your lovely feedback! We are so pleased your son (and Mum and Dad) are pleased with everything we offer!We love our warm welcomes from him in the mornings!


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Overall Experience  Overall Experience 5.0 out of 5

A great nursery for little ones! My son loves it here, he actually asks to go on days that he is not actually in! The staff are very good and they have really taken their time to not just get to know my son but also us parents as well and we are always given a warm welcome every time we arrive. A special
thank you to the Nursery Practitioners who have consistently worked with my son and have always provided us with updates throughout the day, which is appreciated due to the anxiety we have leaving him!

Reply from Rachel Doyle, Nursery Manager at First Steps Day Nursery & Pre-School Ltd

Thank you for your lovely feedback. We are so pleased that you are happy with the nursery and we have really enjoyed getting to know your family!


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Overall Experience  Overall Experience 5.0 out of 5

I am so happy with First Steps Nursery - my son has attended for 2 years now and is currently in the pre-school class. His speech, confidence and independence have soared since starting. Each member of staff I've spoken to at pick-up time has been lovely - friendly and courteous. They really care for
the children and it shows in the way they interact with them. I am always greeted with a smile.


The outside space is fantastic - like a big garden with different areas to explore or ride scooters and bikes and is secure. Inside has large rooms with a great range of play opportunities. The ladies plan brilliant and inventive activities for the day and these are communicated through an app along with photos of your child playing, plus information like the food they've eaten (which is always varied and healthy). My son is happy to go to nursery and I'm happy to send him - I know he has a great time.


Reply from Rachel Doyle, Nursery Manager at First Steps Day Nursery & Pre-School Ltd

Thank you for such wonderful feedback! We are so happy to hear that you are pleased with everything we have to offer at First Steps. We will share all your positive comments with our staff team!


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Overall Experience  Overall Experience 5.0 out of 5

I absolutely love this nursery! The staff always go above and beyond for you, and the manager is always so accommodating. When you're looking for a nursery, this is exactly what you need! They are so transparent and honest! My daughter has been there for over a year and absolutely loves it! She calls
the staff her friends and has developed a lovely bond with them.

Reply from Rachel Doyle, Nursery Manager at First Steps Day Nursery & Pre-School Ltd

Thank you so much for your lovely feedback! We are so glad that you are pleased that you chose First Steps and we will always try to help you with shift changes and extra sessions wherever we can! We love seeing how happy your little girl is when she comes in every day!


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Overall Experience  Overall Experience 5.0 out of 5

Great nursery, great/kind staff my son loves going here without a doubt! Always give updates via the app/photos of what they have been up to and tell us in person upon pick up. Can't fault First Steps best nursery my son has gone to which my next little boy will be going to later this year.

Reply from Rachel Doyle, Nursery Manager at First Steps Day Nursery & Pre-School Ltd

Thank you so much for your lovely feedback! We are so glad that you chose First Steps and that you will be choosing us again for your baby boy! We love to hear feedback about the app and we are so pleased that you enjoy all the updates!


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Overall Experience  Overall Experience 5.0 out of 5

My little girl started first steps in September and I've been so happy with the decision I made in choosing this nursery. She absolutely loves it and comes home so happy, it's lovely to see photos of her on the app every time she's there and I love to see how comfortable she feels with the staff and
how much effort they put in to make her afternoons so fun. She comes home chattering about two members of staff at the nursery and telling us what she's eaten. It's a gorgeous nursery with a very calming feel to it and management have been nothing but helpful every time I've had a question to ask. I'm going to be sad when she moves rooms in a few weeks but I'm sure the staff in the next room will be just as lovely!

Reply from Kirsten Cotton, Nursery Administrator at First Steps Day Nursery & Pre-School Ltd

Thank you so much for the review! It is wonderful to hear how happy your daughter is attending nursery at First Steps. We are sure she will continue to grow and enjoy her time when moving into the next room on her journey with us. Thank you again for taking the time to share your feedback, it means a lot to us.


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Overall Experience  Overall Experience 5.0 out of 5

My child has been at this nursery for nearly a year but started to go full time in September. First steps nursery is such a lovely nursery. The staff are amazing I cannot fault them! The manager is very warm and welcoming and will always try and accommodate the days you need your child to be in nursery.
They have brilliant facilities for the children and the staff do so well with the different activities to help the children learn. I couldn't ask for a better nursery and better staff to take care of my child!

Reply from Rachel Doyle, Nursery Manager at First Steps Day Nursery & Pre-School Ltd

Thank you for your lovely words! We are so glad that you are pleased with the nursery and our facilities! We love seeing how happy your son is every day that he attends!


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Overall Experience  Overall Experience 5.0 out of 5

Great nursery and staff. There is lots of space inside and outside for the children to play. The activities are always imaginative and the children learn so much, as well as having lots of fun. The food is great too and the nursery is very flexible with dietary requirements.

Reply from Rachel Doyle, Nursery Manager at First Steps Day Nursery & Pre-School Ltd

Thank you so much for the kind words, I'll pass this feedback on to the team. Our staff work so hard to make every child's experience wonderful at First Steps. We are so pleased your child has a lovely time attending and is enjoying our chef's fabulous cooking as well! Many thanks.


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Overall Experience  Overall Experience 5.0 out of 5

My daughter has been attending for over a year now. She loves it. Has thrived. She has made great friendships. Loves all the nursery staff. Is always polite and pleasant this hasn't changed since going there. Everyone is always smiling. The children are always happy. I would 100% recommend. The building
itself may be a bit worn, but the care is second to none. I looked round a few others prior to going and am so glad I chose this nursery. She eats double portions often at nursery. She learns a lot. There is always a balance of learning and fun - allowing children to initiate play which I love. My daughter has grown in confidence being here.

Reply from Rachel Doyle, Nursery Manager at First Steps Day Nursery & Pre-School Ltd

Thank you for your lovely words about our nursery! We are so glad that you and your daughter are happy with the care that you receive. We are currently investing a great deal in our building and resources to ensure our environment reflects our high standards of care.


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Overall Experience  Overall Experience 5.0 out of 5

Fantastic nursery, staff are caring and hardworking. They have brilliant resources and really strive to do the best for your child. I feel completely at ease and know my son will be well cared for whilst at nursery.

Reply from Rachel Doyle, Nursery Manager at First Steps Day Nursery & Pre-School Ltd

Thank you so much for your lovely review!We are so glad that you feel comfortable leaving your son with us, we know he has a fun time when he is here!


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Overall Experience  Overall Experience 5.0 out of 5

My child has attend First Steps Nursery since September 2023 since she was 9 months. Her time so far at this nursery has been great. The staff are always supportive, friendly, caring, and enthusiastic. They have an amazing app where parents get updates throughout the day of what my daughter has been
up to. This really does reassure you as a parent that your child is safe, happy and content. My daughter enjoys all the food choices provided to her and has improved massively with the use of her fork. The outdoor area is fantastic as well as there sensory room. They really do cater to all children's needs. Could not recommend enough.

Reply from Rachel Doyle, Nursery Manager at First Steps Day Nursery & Pre-School Ltd

Thank you for such a lovely review! We are so pleased that you are happy with everything especially the food!


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Overall Experience  Overall Experience 5.0 out of 5

Always so warm and friendly when welcoming you into the nursery. My son (9 months old) has been there since he was 6 months old and his face just lights up every time that door opens and he sees the girls. He gets so excited and they all make such a great team looking after him. I wouldn’t take my children
anywhere else. My daughter went here as well and she didn’t want to leave. It has just amazing staff and ultimately an amazing nursery. Thank you for all you do.

Reply from Rachel Doyle, Nursery Manager at First Steps Day Nursery & Pre-School Ltd

Thank you for such wonderful comments! We are so pleased that you are happy with everything we do. It is a pleasure looking after your amazing little boy!


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Overall Experience  Overall Experience 5.0 out of 5

My daughter started First Steps Nursery in April and I am so pleased I chose to send her to this nursery. The staff are absolutely brilliant, always happy to answer any questions and constantly kept me updated. Even when I was constantly calling to check up on her. It was a very anxious time as my daughter
had never been with anyone but me for a whole year but they were so great with her and reassuring to me and put me at ease. In a matter of a few weeks, I can see she has come leaps and bounds and has quickly settled in, she now reaches out to the staff to go to them on drop-offs. There are new activities every day and they have brilliant facilities. The staff went at my pace and even offered extra settling-in sessions. They are very quick at responding and provide so many updates on the app. I can’t thank the staff enough for how loving they have been to my daughter.

Reply from Rachel Doyle, Nursery Manager at First Steps Day Nursery & Pre-School Ltd

Thank you so much for your lovely review! We are so glad you are happy with everything we are doing for your precious little one, we definitely agree that she has settled in superbly!


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Overall Experience  Overall Experience 5.0 out of 5

We're very happy with First Steps Day Nursery & Pre-School Ltd. My son always has lots of different activities to do and a wide variety of food. There is also a great outside space for him to play outside. The staff are very friendly and caring. My little boy is still trying to get used to going to
nursery but when he is there he is very happy and learns so much.

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Overall Experience  Overall Experience 5.0 out of 5

My child has attended this nursery since April 2023 and I couldn’t be happier with this setting, this nursery makes you feel happy leaving your child with loving and caring members of staff. My child comes home telling me about all the things they have played with and all the different resources they’ve
explored. This is a very family oriented nursery and I have felt supported if there was any worries or concerns.
The management also take time to come and have conversations with parents also greeting them at the door to let the children in. This nursery also does an online portal so you can see what your child’s been doing as well as what that have been eating. This is the best nursery I’ve found and forever will chose this nursery in the future.

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Overall Experience  Overall Experience 5.0 out of 5

The staff are amazing, friendly, my son loves to be at nursery. He can do things he loves and the environment is absolutely great. Our boy has been since last year but he has developed so much and he can't wait to be in nursery. The security they have in place is excellent as a parent when he is there
I am rest assured he is 100% safe and in good hands thank you so much for enforcing that security check when needed. Because of that happiness he's got we added another day for him and he is absolutely happy. The nursery is very specious which makes it so amazing when it comes to learning, the outdoors, marvellous, and exploring just fab. He can now eat nearly anything that's how good the food is, loads of fruit and veg also we parents get to know the menu of the month in advance. What he has eaten how much etc. They put pictures on every day and a timeline of his day. Thank you everyone at First Steps, you are making his time there so enjoyable.

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Overall Experience  Overall Experience 5.0 out of 5

I cannot compliment First Steps Day Nursery & Pre-School enough for the childcare they offer. From the minute myself and my husband visited we knew it was where we wanted our daughter to attend. The staff were so friendly and the children were all so happy. Our little one has been attending for 4 weeks
now and she has developed so much in just a short space of time. The staff are so in tune with her, they know her routine, her likes and dislikes and they know when she just needs a cuddle. When we drop her off we know she is safe, happy and enjoying herself. The staff keep in touch during the day using their app to update us on her sleep, her meals and her nappies. They put pictures on each day of what she has done. The nursery offers a great selection of home cooked food and our little one has eaten such a variety of fresh fruit and vegetables since she has been there. She plays outside and inside and each day has something new to look forward to! Thank you to everyone who is making this journey an enjoyable one for her!

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Current Review Score: 9.9 (9.919)

Overview of Review Score

The Review Score of 9.9 (9.919) out of 10 for First Steps Day Nursery & Pre-School Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 20 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.967 for First Steps Day Nursery & Pre-School Ltd is calculated as follows: ( (232 Excellents x 5) + (8 Goods x 4) ) ÷ 240 Ratings = 4.967

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.952 Points relating to the number of positive Reviews for First Steps Day Nursery & Pre-School Ltd is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 105 number of registered child places is 21. 20 Positive Reviews ÷ 21 = 0.952

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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Meet the Team (1)

Rachel

Rachel Doyle

Job Title: Nursery Manager

Joined: 2024

Rachel has worked in Early Years since 2008 and has a wealth of experience across the sector.
She is passionate about providing the best outcomes for every child in her care and forming strong relationships with all the families attending First Steps Day Nursery.

... Read more

Frequently Asked Questions about First Steps Day Nursery & Pre-School Ltd

What is the Age Range of Children that First Steps Day Nursery & Pre-School Ltd accepts?

First Steps Day Nursery & Pre-School Ltd accepts Children aged from 0 years 3 months to 5 years 0 months.

What Days & Hours is First Steps Day Nursery & Pre-School Ltd Open?

First Steps Day Nursery & Pre-School Ltd is open: Monday 07:00-18:00, Tuesday 07:00-18:00, Wednesday 07:00-18:00, Thursday 07:00-18:00, Friday 07:00-18:00.

How many Children does First Steps Day Nursery & Pre-School Ltd have capacity for?

First Steps Day Nursery & Pre-School Ltd has capacity for a total of 105 Children.

How far is First Steps Day Nursery & Pre-School Ltd to the centre of Bury?

0.9 mile(s) as the crow flies, distance by road may be significantly further.