First Steps Day Nursery & Pre-School Ltd

1 Orrell Street, Bury BL8 1PB
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9.9 109 Reviews
First Steps Day Nursery provides quality and inspirational learning for children up to eleven years old.

It provides a nurturing and caring environment where everyone feels welcome and valued in their own right.

It has established an enviable reputation for delivering a high-quality childcare service and this is recognised by both parents and Ofsted.

The children are cared for in a stimulating environment where each child can reach their full potential. Children are actively encouraged to explore, learn, communicate and interact with one another.

First Steps are very proud of their staff who you will find are enthusiastic, dedicated and highly qualified and this is what makes the nursery so special. The nursery has 100% of staff with a Paediatric First Aid certificate.

There are extensive separate gardens where babies and children can explore and feel safe, but most of all have fun.

Staff would love to show you around their wonderful nursery.
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Care Provided by First Steps Day Nursery & Pre-School Ltd

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Owner
  • First Steps Day Nursery & Pre-School Ltd
  • Person in charge
  • Rachel Doyle (Nursery Manager)
  • Number of Childcare Staff
  • 27
  • Total Places for Children
  • 105
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:00-18:00
    Tuesday 07:00-18:00
    Wednesday 07:00-18:00
    Thursday 07:00-18:00
    Friday 07:00-18:00
  • When Closed
  • Bank Holidays

Funding & Fees Guide for First Steps Day Nursery & Pre-School Ltd

  • Please contact us to discuss pricing

  • 15 and 30 Government funded hours available

First Steps Day Nursery & Pre-School Ltd Reviews (109)

Total of 109, showing 41-60
9.9

First Steps Day Nursery & Pre-School Ltd has a Review Score of 9.9 (9.919) out of 10, based on 20 reviews in the last 2 years. Over all time First Steps Day Nursery & Pre-School Ltd has 109 reviews.

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Review from B C (Mother of Child) published on 8 December 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My two girls attend First Steps Day Nursery & Pre-School Ltd and what a gorgeous Nursery it is.
My eldest started at a different nursery closer to home but we decided to move her after Covid due to reasons I won’t mention. The manager and the team were extremely welcoming from day one! Allowing us
into the nursery for a tour with little one in tow, who loved it as soon as she entered. We felt extremely welcomed and fell in love with it straight away. We haven’t looked back. My youngest started when she was 10 months and she loves it too. It will be so hard to leave when they grow big enough to attend school. My girls love all the ladies and they all know all the children’s names. It’s like a little family. My girls have flourished and become so confident since attending! Thank you so much to all the wonderful ladies that work there!

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Review from J D (Mother of Child) published on 15 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent quality of care from all the staff, great communication, staff go above and beyond to suit my child's individual needs. He has settled in really well which is a testament to the amazing job all the staff are doing.

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Review from Kirsty W (Mother of Child) published on 5 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Such a good nursery. I have used them twice now with both my boys. My firstborn used to go elsewhere but hated the other nursery so I was nervous about moving him here. No need to worry! He loved First Steps and never cried about being dropped off! He had speech and toileting issues but he progressed
so much here and the staff helped with all aspects of his development! My second born still attends First Steps, he loves it! Doesn't look back when he goes through the door! Overall a great nursery. Friendly staff who love the children. Great atmosphere. Smooth drop-off and collection. Reasonable fees. Would definitely recommend!

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Review from Kim N (Mother of Child) published on 7 October 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been with First Steps for the past 5 years and my youngest son is currently there. I have been more than happy with the nursery and both my children have been happy and settled there. The learning is varied and they do fun activities whilst also focussing on development. The staff are great and
have always made my children feel safe and happy. Management have been extremely supportive to me through challenging times when my son was born with a disability and have ensured that staff are fully informed on any additional care needs throughout his development. They have excellent opening hours and prices are really reasonable in comparison to other providers in the area.

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Review from Charlotte B (Mother of Child) published on 18 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have sent both of my children to First Steps Day Nursery & Pre-School Ltd and they are just brilliant and continue to improve! The staff go above and beyond to ensure your child has the best day. My little girl was very apprehensive when starting back and literally after one day had made a bond with
the staff. The ladies all have such a friendly manner and will deal with any queries right away. You are constantly updated on the app on your child's day which makes you feel at ease, especially when seeing photos of them with a smile on their face or busy playing. I chose this nursery because it was convenient for my work and I have not regretted it since. The management are great and your child's safety is at the forefront with excellent safeguarding on entry and the current Covid-19 measures which are in place. If you chose First Steps Day Nursery & Pre-School Ltd steps you would not be disappointed, they look after your little ones like they are their own!

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Review from Stephen R (Father of Child) published on 17 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff have been absolutely brilliant with our daughter. She’s learning so much and is so happy at First Steps. The facilities are great and the outside is a perfect size. Highly recommend First Steps to any parents.

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Review from Rebecca M (Godmother of Child) published on 8 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My 2-year-old godson attends this nursery and since starting he has developed and grown into a bright and outgoing little boy. He loves going and loves the ladies who care for him. The management team are honest, caring and always happy to help. I feel that First Steps Day Nursery & Pre-School goes
above and beyond to help the children in their care thrive to the best of their ability.

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Review from Lida B (Mother of Child) published on 8 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very friendly environment, good communication between staff and parents, especially being able to monitor the child’s activities using the app. Very patient staff and they all respect parents' enquiries. They were kind and spent a lot of time arranging visits for my child so that he could be familiar
with the place.

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Review from Jen H (Mother of Child) published on 4 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After my son attending another nursery prior to First Steps, I wish I had sent him here sooner. He never seemed very happy at the other place, however at First Steps he comes home talking about his day and his friends. He has settled so well and is very happy. The amount of support, activities and events
at First Steps is amazing. It is very obvious that children are at the heart of everything they do; the food, care, support, resources are second to none. It is fantastic to get regular updates on what my son is doing throughout the days he attends. I can’t rate them enough.

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Review from A F (Mother of Child) published on 19 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My child smiles at all staff members as he enters the door and waves on exit. He really enjoys attending nursery. As a family, we are happy with all the measures which have been put in place to be covid safe and all the different activities which are offered to our child on a day to day basis. We love
the fact that different meals are offered daily and different fruit and veg is given for my child to try each day. It is clear to see that all staff are passionate about their job and they always greet you and the children with a smile on their face. We love receiving photos of the different daily activities that my child participated in through the app and the feedback of what my child has done throughout their day.

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Review from Richard C (Stepfather of Child) published on 19 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff are always friendly and welcoming when we arrive, she loves coming into nursery that to me says she is in a happy safe environment which is all we can ask for.

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Review from Lisa K (Mother of Child) published on 19 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our daughter has attended First Steps Nursery & Pre-School for 3 years now and she has loved her time there. The staff have always been friendly and helpful and I have never had to worry about how she would be looked after. I know our daughter will always look back on her time here fondly, as will we.
Our son will be attending this nursery also. The classrooms are always clean and the outdoor area is great. We were drawn to First Steps due to their 'learn through play' approach and they have maintained that throughout our daughter has learnt so much there through fun!

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Review from A T (Godmother of Child) published on 8 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Brilliant team.
Fab social distancing in place.
Management always on hand.
Freindly Staff.
Healthy meals.
My godson loves it.

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Review from A C (Aunt of Child) published on 8 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The nursery is a welcoming place and has all children's best interests at heart. They have put in place social distancing guidelines and a good routine for sanitising and washing hands. All children seen happy and content.

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Review from Rachel A (Mother of Child) published on 24 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very welcoming to my whole family, not just my child. It is, in my opinion as a child care provider myself, a very well run nursery, with a varied menu, enjoyable activities and a caring management. My child's needs are met with a very positive approach, if issues are raised, they are
sorted. Observations are frequently done and shared with parents.
Well done.

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Review from Shaz T (Stepmother of Child) published on 20 March 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Through difficult circumstances a nursery place was sought and required ASAP. The management are understanding and accommodating, they offered reassurance and comfort to child and parents. Child’s development has come on in leaps and bounds and this is in no doubt down to the passion and dedication
of the staff. The environment is always clean and welcoming. No two days are the same for the children
This is definitely value for money.
Well done to you all keep it up xx

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Review from Richard W (Father of Child) published on 19 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff have been so helpful and supportive with my daughter and myself with our personal problems regarding my daughter's mother and are so understanding.

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Review from N P (Mother of Child) published on 5 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with all the nursery staff that contribute to looking after my son at First Steps. His care and the levels of activities he does are fantastic.

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Review from Sarah R (Mother of Child) published on 4 February 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at First Steps Nursery are absolutely fantastic. My little boy seems so happy and really enjoys being there. The staff have really helped him to come along so much in such a short space of time and I feel they are so caring towards the children. I am also impressed with all of the different
activities they do with the children and how they have got my little boy involved and enjoying taking part in them, as that has often been something that he has struggled with. A wonderful nursery with wonderful staff.

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Review from Samantha B (Mother of Child) published on 8 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My son started nursery in December. I was very nervous at first but all the lovely staff made me feel at ease. He has settled in straight away and I feel very content leaving him there.

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Current Review Score: 9.9 (9.919)

Overview of Review Score

The Review Score of 9.9 (9.919) out of 10 for First Steps Day Nursery & Pre-School Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 20 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.967 for First Steps Day Nursery & Pre-School Ltd is calculated as follows: ( (232 Excellents x 5) + (8 Goods x 4) ) ÷ 240 Ratings = 4.967

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.952 Points relating to the number of positive Reviews for First Steps Day Nursery & Pre-School Ltd is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 105 number of registered child places is 21. 20 Positive Reviews ÷ 21 = 0.952

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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Meet the Team (1)

Rachel

Rachel Doyle

Job Title: Nursery Manager

Joined: 2024

Rachel has worked in Early Years since 2008 and has a wealth of experience across the sector.
She is passionate about providing the best outcomes for every child in her care and forming strong relationships with all the families attending First Steps Day Nursery.

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