Giggles Nursery

Springbank Community, Resource Centre, Springbank Way, Cheltenham GL51 0LG
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8.6 13 Reviews
  • Giggles Nursery, Cheltenham
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Care Provided by Giggles Nursery

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care

Good to Know

  • Person in charge
  • Sophie Sands (Manager)
  • Number of Childcare Staff
  • 13
  • Total Places for Children
  • 68
  • Age Range
    • from 0 years 0 months
    • to 5 years 0 months
  • Opening Times
  • Monday 08:00-18:00
    Tuesday 08:00-18:00
    Wednesday 08:00-18:00
    Thursday 08:00-18:00
    Friday 08:00-18:00
  • When Closed
  • Bank Holidays & 1 week at Christmas
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Giggles Nursery Reviews (13)

8.6

Giggles Nursery has a Review Score of 8.6 (8.607) out of 10, based on 4 reviews in the last 2 years. Over all time Giggles Nursery has 13 reviews.

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Review from Laura C (Mother of Child) published on 8 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My child has been at Giggles Nursery since he was 8 months old and has always been happy and well looked after. He is starting school in a few weeks and is ready and confident for his next learning adventure. The staff have been very helpful and listened to any concerns and it is a lovely bright place
for children. I’m sure he will be back for some half term clubs to see the ladies that have watched him grow up.

Reply from Georgie Evans, HR & Admin at Giggles Nursery

Thank you so much for this lovely review! The team would love to see you back for holiday clubs! Good luck with your next adventure at school!


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Review from L N (Mother of Child) published on 19 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are so happy that our daughter goes to Giggles Nursery. She has learned so much - songs, new words and table manners (passing her spoon and bowl / plate back to us when she is finished eating). The staff are very caring and they have all taken the time to get to know our child and what she likes
/ dislikes. They have been very supportive with getting her to sleep, as she often fights a nap but now she will sleep there happily (they don’t leave her to cry and will hold her until she nods off and then put her in the cot). The outside space is very big and has lots for the children to play with. They go outside a lot, even to the local park. The food served is very good and it means our daughter has tried and enjoyed lovely cooked from scratch meals like salmon linguine and butter bean risotto.

Reply from Georgie Evans, HR & Admin at Giggles Nursery

Thank you so much for this lovely review! The team are pleased to hear how happy you and your daughter are at Giggles!


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Review from Kira H (Mother of Child) published on 5 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Every single time we drop off or pick up, members of staff are so welcoming. They always ask how our girls have been so they can anticipate their day and they provide such a thorough handover at the end of each day. They constantly update us with pictures, explaining what they have been doing. There’s
always a variety of things going on and the staff are always so passionate about engaging the kids. The food that they provide is incredible and they are so helpful letting us know what the girls tried, enjoyed or didn’t like. Every member of staff knows and speaks to the girls even if they aren’t in their rooms and it shows how much they care that we never doubt or worry about the girls when at Giggles. There is not a single part of the nursery that we feel could be improved and we even decided that our toddler would progress to Giggles preschool and not the one our older children attended!

Reply from Georgie Evans, HR & Admin at Giggles Nursery

Thank you so much for this wonderful review! It's so rewarding for the team to hear their hard work is appreciated and that your family is happy with the care we give!


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Review from N L (Mother of Child) published on 5 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Giggles Nursery is an excellent setting. They go above and beyond to make sure your child is happy and settled. They listen to your needs and the child’s needs and follow what you ask, as well as give advice. I couldn’t ask for a better bunch of girls to take care of my daughter.

Reply from Georgie Evans, HR & Admin at Giggles Nursery

Thank you for this lovely review! We're so glad to hear you are happy with our care.


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Review from Jasmine B (Mother of Child) published on 21 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My child is always happy to attend.
The staff are always reassuring.
Staff are always there if you need to talk to them.
Staff are always positive and this is really important in front of the kids.
My child has lots of different activities to do throughout each day.
My child sleeps well at the
nursery.
The new gardens in the nursery are fantastic and a great space for all of the children.

Reply from Georgie Evans, HR & Admin at Giggles Nursery

Thanks for your review, Jasmine, we're so glad to hear you have a good relationship with our staff and have a happy child with us at Giggles!


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Review from Sarah M (Mother of Child) published on 27 October 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter has been going to Giggles since she was 9-months. She has thoroughly enjoyed each stage at Giggles, and her development has been amazing as a joy to watch. She has enjoyed all activities of learning and made lovely friendships and relationships with all the staff. I know she will miss nursery
and all the staff who have given her a great start in her development and helped massively make her the confident independent little girl she is.

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Review from Cheryl H (Mother of Child) published on 9 January 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son is my 2nd child to attend the nursery and both of my children have loved it! The nursery has even expanded as of last year and now has a wonderful large garden space with great outdoor activities. The staff are friendly and easy to talk to. They are very eco-friendly and make the sites wet wipes
and use glass bottle milk and are quite focused on making positive changes. They have recently started a holiday club where older siblings can attend during the school holidays. I can honestly say that I will miss them when it's time for my son to attend school.

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Review from Bradley (Father of Child) published on 29 August 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent- very caring, professional and friendly staff. I have full confidence in sending my daughter to this nursery.

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Review from Lauren R (Mother of Child) published on 29 August 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This nursery has done wonders for my little lady! So kind, caring, thoughtful and informative. Everyone is always so welcoming, it really has a community feel and the staff are so involved they celebrate your children’s success as much as you do! Really cannot thank all they have done for my child.

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Review from Charmaine P (Mother of Child) published on 9 August 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My review of Giggles Nursery overall is brilliant. My little girl has been going for nearly 2 years and every day she looks forward to going and seeing friends. Staff is always updating me about progress and how she has been on the day. 3 days a week and dinner always seem very healthy with lots of
meat and vegetables. A new garden has been finished in the outside area and is amazing with lots of fantastic activities for all age kids. Pictures are taken of kids, regularly of progress and different stages succeeded and put onto own personal account for only parent to access which was a brilliant idea. (I could go on forever about lots of great pointers, but all kids are very happy when in the nursery) Great work staff!!

Reply from Giggles Nursery at Giggles Nursery

Thank you so much for your kind words, Charmaine! We are so glad you and your little one are enjoying Giggles!


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Review from Rebekah P (Mother of Child) published on 9 August 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I recommend Giggles to everyone looking for a nursery. My eldest went here and loved it as it really brought him out of his shell and now my youngest goes here and also loves it. The staff are excellent and always update you on your child's progress and what they have been doing. I also love using tapestry
and think that is a brilliant addition as you can see pictures and videos of your child and information about what they did on your personal account.


My son loves Giggles and is looking forward to coming back in September after the summer holidays.


The new space in the garden is fantastic and they do so many activities with the children, my son still talks about the chicks that hatched at nursery.


Thank you Giggles.


Reply from Giggles Nursery at Giggles Nursery

Thank you for such a lovely review, Rebekah. We are so glad you are enjoying your experience with Giggles, and we look forward to many more happy memories!


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Review from Sara A (Mother of Child) published on 2 February 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter has been going to this nursery for almost 2 years and it's been lovely. I've really developed a relationship with the staff and I trust them so much. They've even given me advice and you know they are working hard with the kids to provide a fun yet educational environment.

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Review from M B (Mother of Child) published on 22 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is our second child to attend Giggles Nursery, which means we are very happy with the place and truly can recommend the nursery to other parents. We haven't had any problems with communicating requests etc to staff. Every person in Giggles is very helpful and friendly.


This is definitely the

best nursery in the area and further!


Thank you Giggles.


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Current Review Score: 8.6 (8.607)

Overview of Review Score

The Review Score of 8.6 (8.607) out of 10 for Giggles Nursery is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 4 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.7 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.938 for Giggles Nursery is calculated as follows: ( (45 Excellents x 5) + (3 Goods x 4) ) ÷ 48 Ratings = 4.938

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.669 Points relating to the number of positive Reviews for Giggles Nursery is based on 4 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 = 3.375

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 68 number of registered child places is 13.6. 4 Positive Reviews ÷ 13.6 = 0.294

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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Frequently Asked Questions about Giggles Nursery

What is the Age Range of Children that Giggles Nursery accepts?

Giggles Nursery accepts Children aged from 0 years 0 months to 5 years 0 months.

What Days & Hours is Giggles Nursery Open?

Giggles Nursery is open: Monday 08:00-18:00, Tuesday 08:00-18:00, Wednesday 08:00-18:00, Thursday 08:00-18:00, Friday 08:00-18:00.

How many Children does Giggles Nursery have capacity for?

Giggles Nursery has capacity for a total of 68 Children.

How far is Giggles Nursery to the centre of Cheltenham?

2.0 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Giggles Nursery to verify any information. View our terms and conditions. Giggles Nursery has a Basic Service – more info.