Tops Day Nurseries: Stonehouse Nursery has a Review Score of 10 (9.962) out of 10, based on 11 reviews in the last 2 years. Over all time Tops Day Nurseries: Stonehouse Nursery has 57 reviews.
Review from Tamsin S (Mother of Child) published on 28 February 2025
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Reply from Funke Olotu, Marketing at Tops Day Nurseries: Stonehouse Nursery
Thank you so much for your wonderful feedback! We're so happy to hear that your daughter is thriving at Tops Stonehouse and has blossomed with the support and encouragement of our team. It's lovely to know that she's come out of her shell and enjoys the positive relationships with both staff and other children. We're also thrilled to hear how much she loves the activities, particularly her interest in letters, numbers, songs, and rhymes. It's wonderful that she enjoys the garden too, there's always something magical about outdoor play! We're so glad you find the app helpful with regular photos and updates, and it's fantastic to know that she enjoys her meals. We take great pride in providing healthy, tasty food for all the children, and it's reassuring to hear it's made a positive impact. Thank you for trusting us with your daughter's care after her move from another nursery. We're so pleased that Tops has surpassed your expectations in every way.
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Review from M C (Mother of Child) published on 12 February 2025
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Reply from Funke Olotu, Marketing at Tops Day Nurseries: Stonehouse Nursery
Thank you so much for your kind words and recommendation! We're delighted to hear that you've had such a positive experience with us. Providing nutritious hot meals and a supportive environment is so important to us, and we're glad it's made a difference for your child. We're also pleased that our school collection service has been helpful for you, it's great to know that it's supported your return to work. Our team truly appreciates your feedback, and we're always here if you ever need anything. Thank you again for your support!
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Review from M H (Mother of Child) published on 11 February 2025
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Reply from Funke Olotu, Marketing at Tops Day Nurseries: Stonehouse Nursery
Thank you so much for your lovely feedback! It's wonderful to hear how much your little boy has grown in confidence since joining Tops Stonehouse. Watching children flourish is what we're all about, and we're so pleased that he feels happy and comfortable with our team. We're glad that the updates help keep you informed about his day and that our team's welcoming and accommodating approach has made a positive impact. Your recommendation means the world to us!
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Review from V N (Mother of Child) published on 11 February 2025
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Reply from Funke Olotu, Marketing at Tops Day Nurseries: Stonehouse Nursery
Thank you so much for your kind words! It's wonderful to hear how much your child enjoyed the Christmas activities at Tops Stonehouse, we love creating magical and engaging experiences for the children, and it's great to know they had so much fun. We're especially pleased that you enjoyed the stay-and-play morning; we know how valuable it is for parents to see their child's nursery environment firsthand. Your lovely feedback about our teams friendliness, support, and dedication means so much to us. 'Its fantastic to hear how excited your child is to share their learning at home, we love seeing their progress and enthusiasm! Thank you for choosing Tops Stonehouse and for your recommendation. If there's ever anything more we can do to support you, please don't hesitate to reach out.
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Review from Megan W (Mother of Child) published on 19 July 2024
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Reply from Funke Olotu, Marketing at Tops Day Nurseries: Stonehouse Nursery
Thank you so much for your heartfelt message. It truly warms our hearts to hear how much your daughter loves being at our nursery and how much she has developed since joining us. We are incredibly proud of our team and the nurturing environment they create. Knowing that we have also been able to support you as a first-time mum means a great deal to us. Your kind words are a wonderful affirmation of the effort we put into making our nursery a supportive and enriching place for both children and their families. We feel equally blessed to have your daughter with us and are grateful for your continued trust and support.
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Review from L R (Father of Child) published on 26 March 2024
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Reply from Funke Olotu, Marketing at Tops Day Nurseries: Stonehouse Nursery
Thank you so much for sharing your experience with us! We're delighted to hear that your little boy loves coming to Tops Stonehouse and has formed such a strong bond with his teachers. Our team is dedicated to providing a nurturing environment where every child's wellbeing and developmental needs are met with care and attention. We're thrilled to be a part of his learning journey and to support him in developing his speech skills. If you ever have any questions or need further assistance, please don't hesitate to reach out.
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Review from James W (Father of Child) published on 26 April 2023
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Reply from Ellen Wentworth, Marketing Assistant at Tops Day Nurseries: Stonehouse Nursery
Thank you for your review James, we really appreciate it!
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Review from Lucy S (Mother of Child) published on 26 April 2023
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Review from Gracia K (Mother of Child) published on 24 March 2023
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Reply from Lauren Ballard, Marketing Assistant at Tops Day Nurseries: Stonehouse Nursery
Thank you very much for your positive review, we really appreciate it!
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Review from Gemma D (Mother of Child) published on 20 March 2023
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Reply from Lauren Ballard, Marketing Assistant at Tops Day Nurseries: Stonehouse Nursery
Thank you very much for your positive review, we really appreciate it!
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Review from R S (Mother of Child) published on 20 March 2023
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Reply from Lauren Ballard, Marketing Assistant at Tops Day Nurseries: Stonehouse Nursery
Thank you very much for your positive review, we really appreciate it!
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Review from A B (Mother of Child) published on 1 December 2022
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Review from N H (Mother of Child) published on 17 November 2022
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Review from Jessica D (Mother of Child) published on 17 November 2022
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Review from Tim D (Father of Child) published on 3 November 2022
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Review from Chris A (Father of Child) published on 15 March 2022
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Reply from Ellen Wentworth, Marketing Assistant at Tops Day Nurseries: Stonehouse Nursery
Thank you so much for your review Chris, we are so pleased to read that you are happy with our Early Education and Care.
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Review from Ashley H (Father of Child) published on 15 March 2022
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Reply from Ellen Wentworth, Marketing Assistant at Tops Day Nurseries: Stonehouse Nursery
Thank you so much for your lovely review Ashley. We are so pleased to read you and your little one are enjoying the Early Education and Care we provide.
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Review from Emily H (Mother of Child) published on 18 November 2021
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Review from G E (Father of Child) published on 29 October 2021
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Review from L H (Father of Child) published on 29 October 2021
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The Review Score of 10 (9.962) out of 10 for Tops Day Nurseries: Stonehouse Nursery is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 11 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.
The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.962 for Tops Day Nurseries: Stonehouse Nursery is calculated as follows: ( (127 Excellents x 5) + (5 Goods x 4) ) ÷ 132 Ratings = 4.962
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Tops Day Nurseries: Stonehouse Nursery is based on 11 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 53 number of registered child places is 10.6, which has been reached with 11 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.
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Job Title: Nursery Manager
Joined: 2005
Nursery Manager
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