Tops Day Nurseries: Stonehouse Nursery

39 Wolsdon Street, Stonehouse, Plymouth PL1 5EH
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9.7 57 Reviews
  • Tops Day Nurseries: Stonehouse Nursery, Plymouth
Tops Stonehouse offer a warm, friendly atmosphere for children aged 3 months to school age. The nursery gives children the chance to grow in confidence in a safe, stimulating and fun learning environment.

Highly skilled staff offer a variety of adult-led activities while also allowing children the space to be creative with child-initiated play.

A number of extra benefits are are being introduced to Tops Stonehouse families. As well as flexible booking, Tops also offer Tops Forest School, Cooking School, tooth brushing, Rugby Rangers and much more! As part of the Potty Training Academy, the nursery also supports both parents and children to excel with potty training.

Children are able to develop at their own pace in a secure setting supported by staff who keep parents up to date with the progress of their child. Close bonds are created with the parents, with a cosy parents room in addition to the stunning set ups on offer in each individual nursery room.

This nursery is part of a group that provides the most eco-sustainable childcare and education in the UK, being respectful of the environment and acting to reduce, re-use and recycle resources is an important part of the culture and routine for the children and staff.

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Care Provided by Tops Day Nurseries: Stonehouse Nursery

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care

Good to Know

  • Person in charge
  • Derry Roberts (Manager)
  • Number of Childcare Staff
  • 10
  • Total Places for Children
  • 53
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:30-18:00
    Tuesday 07:30-18:00
    Wednesday 07:30-18:00
    Thursday 07:30-18:00
    Friday 07:30-18:00
  • When Closed
  • Christmas Day, Boxing Day & New Years Day

Tops Day Nurseries: Stonehouse Nursery Reviews (57)

Total of 57, showing 21-40
9.7

Tops Day Nurseries: Stonehouse Nursery has a Review Score of 9.7 (9.703) out of 10, based on 9 reviews in the last 2 years. Over all time Tops Day Nurseries: Stonehouse Nursery has 57 reviews.

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  • 52
  • 5
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Date Published

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Review from Rachel P (Mother of Child) published on 27 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter loves coming to preschool. Staff are always so helpful and friendly. Would definitely recommend this nursery to any parent.

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Review from J R (Father of Child) published on 26 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My little one is so fond of the staff at the nursery, he often comes home and asks for his key worker! The service at the nursery is always friendly and we are always met with a smile from the staff. We are really grateful for the care provided by the nursery.

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Review from Nathan F (Father of Child) published on 23 August 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely nursery. Amazing company, fantastic staff, well trained and knowledgeable team. Meals provided, which my little one loves. Flexibility is great and the price is very competitive. My little one has developed massively in her time here. Highly recommended.

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Review from V L (Mother of Child) published on 25 January 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This nursery have been extremely supportive, welcoming and helpful during these crucial first weeks. My son has additional needs and his care level requirements have been more than exceeded. He loves coming to nursery and we couldn't be happier.

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Review from M J (Mother of Child) published on 20 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My 2.5 year old son has been going for a month now and he absolutely loves it. He asks to go to nursery, talks about the activities he has done, and even the friends he has made. The staff are just fantastic, they really seem to 'get' his personality and communicate with him really well, which was quite
a big concern of mine as he has never been alone with anyone except Mum, Dad and Nan. The lovely updates and photos on EyLog make my day. He loves playing in the garden, especially the sandpit. He gets a healthy, varied diet and gets as long as he needs to eat, as he can take his time at mealtimes. I love the beautiful artwork he brings home with him. When he arrives in the morning a bit grumpy and tired, the staff, especially the manager, take the time to make sure he feels at ease before I leave by giving him a cuddle, offering his favourite toy, or asking him to point out the fish on the gorgeous hand-painted mural in the corridor. I can't recommend Tops Stonehouse enough.

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Review from Kelly W (Mother of Child) published on 7 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My little boy loves going to Tops Stonehouse and is always excited about “school” days! The staff there are lovely, and I honestly couldn’t fault them, so patient and always happy to see him! I have recommended to a friend who has attended an open day, and she loves it too, so much that she’s sending
her little girl there full time!

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Review from Danielle R (Mother of Child) published on 22 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Cannot fault Tops Nursery at all, the staff are so lovely and my little girl loves nursery so much. I never have a battle in sending her, and when she comes home, she’s full of stories and can’t wait to tell me about her day. Their handover is thorough and always happy to answer any questions.

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Review from L R (Mother of Child) published on 12 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter loves being at Tops Stonehouse, as soon as she gets home she can't wait to be back. While she's there, I receive photos and artwork that she has created. It's so nice to know my daughter is well cared for and looked after while at Tops. I would recommend this nursery to anyone. It's a lovely
place for children to be and also the staff are so lovely and welcoming.

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Review from Ruth (Mother of Child) published on 12 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son has special needs and receives excellent care and attention here. They have gone above and beyond to make sure he feels happy and enjoys his time at nursery and they have provided us with loads of additional help and support for his development. The facilities are fab. My son loves the garden.
They also cook their own food on-site for a reasonable daily rate.

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Review from Natalie J (Mother of Child) published on 8 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son attends this nursery and absolutely loves it, he is always welcomed in by big smiles by each of the staff. The facilities are amazing and he especially loves the garden exploring all areas.The nursery has 2 cooks on site which make freshly cooked food each day that my son really enjoys. I would
definitely recommend this nursery to family and friends.

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Review from Jade V (Mother of Child) published on 8 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I couldn't be happier with the staff or the nursery itself. The setting has enabled my son to grow and flourish. He is so much more confident and sociable since attending there from 2 years of age (he is now 4 and going school this year). All the staff are upbeat and bubbly he especially likes one member
of staff in particular. They update me daily on his progress. I'd highly recommend this nursery as you will not be dissatisfied.

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Review from Laura B (Mother of Child) published on 4 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

They're amazing! My little boy has achieved so much and grown as a little person and progressed
Loads for them to do it never stops!
My little man runs in with a quick 'bye mummy' since 2-years-old he is now 3-years-old. He loves the girls, they're lovely and can’t do enough for the children. Since
starting his speech has come on leaps and bounds and can count to 10 too. They even have a elog for parents for you to see what they are upto with pictures and mini videos. You can see their development on there too. The garden is awesome too
Honestly can’t speak highly enough - amazing!
Today 1st June my son loved his first day back. He ran in 'bye mummy' - not even a cuddle - he was so excited, bless him! He run in so speedy, bless him, to get to his friends into the garden
And when I picked him up he didn’t stop telling me about all his friends and what he did or ate, bless him, and that he 'went potty on bumble-bee, no duck-duck at home'.
Soo proud - well done everyone your doing an amazing job.

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Review from M K (Mother of Child) published on 14 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are fantastic, my daughter feels happy and safe there. She enjoys every day and is always excited to go to nursery. I know that my daughter is in great hands. I highly recommend to all parents this fantastic nursery.

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Review from C J (Mother of Child) published on 12 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My little one loves it here. She has an issue with leaving me and her sister and the staff handle the situation excellently. Highly recommend this nursery.

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Review from Leanne R (Mother of Child) published on 21 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff in relation to my children in preschool as well as toddlers room are fantastic, wonderful, happy people. They have helped bring out the confidence in both of my children at the nursery. Especially two ladies in toddlers and in preschool, they are very easy to talk to and have brought out the
most confidence in my children.

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Review from S J (Mother of Child) published on 21 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The best 3 years in my child's life. The best nursery in town! My child doesn't want to come back home.

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Review from Kelly S (Mother of Child) published on 21 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We love Tops Day Nursery - Stonehouse, the staff, environment, resources and overall atmosphere is fantastic. Couldn't have asked for a better nursery for both my children, would highly recommend to anyone.

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Review from Kayleigh W (Mother of Child) published on 15 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Could not thank the girls at Tops Day Nursery - Stonehouse any more than I have. They have helped my daughter become the little girl she is. Absolutely fantastic nursery and would recommend it to everyone.

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Review from Constance R (Mother of Child) published on 15 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff at Tops Day Nursery are fantastic and really cared for my child. I would recommend Tops Day Nursery to any parent looking for childcare.

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Review from Francesca H (Mother of Child) published on 15 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Tops have provided fantastic childcare for both my daughters. Key workers build strong relationships which enable children to feel safe and flourish! Excellent nursery!

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Current Review Score: 9.7 (9.703)

Overview of Review Score

The Review Score of 9.7 (9.703) out of 10 for Tops Day Nurseries: Stonehouse Nursery is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 9 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.7 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.954 for Tops Day Nurseries: Stonehouse Nursery is calculated as follows: ( (103 Excellents x 5) + (5 Goods x 4) ) ÷ 108 Ratings = 4.954

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.749 Points relating to the number of positive Reviews for Tops Day Nurseries: Stonehouse Nursery is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 53 number of registered child places is 10.6. 9 Positive Reviews ÷ 10.6 = 0.849

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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Awards / Recognitions (6)

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Meet the Team (1)

Derry

Derry Roberts

Job Title: Nursery Manager

Joined: 2005

Nursery Manager


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