Bright Horizons Hinchley Wood Day Nursery and Preschool

1 Poplar Road, Hinchley Wood, Esher KT10 0DD
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9.5 74 Reviews
  • Bright Horizons Hinchley Wood Day Nursery and Preschool, Esher
Hinchley Wood Day Nursery and Preschool is a spacious setting designed to support your child’s development, from the age of 3 months to 5 years.

The large, open-plan rooms are airy and spacious, with facilities and activities developed for the age and stage of your child.

Staff nurture and encourage the children, using their interests as the basis for learning. They are proud to offer both French and ballet lessons and aim to give every child the opportunity to gain the knowledge and confidence to thrive in school and beyond.

Care Provided by Bright Horizons Hinchley Wood Day Nursery and Preschool

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care
  • Person in charge
  • Veronica (Manager)
  • Number of Childcare Staff
  • 30
  • Total Places for Children
  • 72
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:30-18:00
    Tuesday 07:30-18:00
    Wednesday 07:30-18:00
    Thursday 07:30-18:00
    Friday 07:30-18:00
  • When Closed
  • Bank Holidays

Bright Horizons Hinchley Wood Day Nursery and Preschool Reviews (74)

Total of 74, showing 1-20
9.5

Bright Horizons Hinchley Wood Day Nursery and Preschool has a Review Score of 9.5 (9.508) out of 10, based on 10 reviews in the last 2 years. Over all time Bright Horizons Hinchley Wood Day Nursery and Preschool has 74 reviews.

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Overall Experience  Overall Experience 5.0 out of 5

Wonderful experience the staff are all warm and friendly and go out of their way to make the children happy. Oscar has loved his time at Bright Horizons and built some amazing friendships with both staff and other children in his baby and toddler group. High recommend.

Reply from Amanda Barlow, The Parent Team at Bright Horizons Hinchley Wood Day Nursery and Preschool

Thank you for your kind review! We're thrilled your son has enjoyed his time with us and made great friendships. We appreciate your recommendation.


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Overall Experience  Overall Experience 5.0 out of 5

Both my daughters attend the Hinchley Wood Bright Horizons Nursery. The team is so welcoming and connects with the children. The staff are all positive, full of energy and you can see the effort they put in on a daily basis to make this experience special for the children. Both my children have said
how much they like it there and it's fun! It's a purpose-built nursery, and the facilities and good and well-kept. I recommend this nursery.

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Hinchley Wood Day Nursery and Preschool

Thank you for your review. We're thrilled to learn that you have a wonderful experience at our nursery. Thank you for choosing us and for recommending us.


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Overall Experience  Overall Experience 5.0 out of 5

My son attended the nursery for a year now. I am so happy with the team and management. When the two nurseries merged I was a bit worried but the new manager managed it really well. I am happy with the staff consistency, quality of care has increased to a good level. I am happy to see my son's development
every day on the app and activity information on a weekly basis. The staff took very detailed care of my son’s allergies impressed by how they introduced the food step-by-step chart and the food menu was discussed with me. The key person always informs me about his development and guides how can I follow the same at home to keep the consistency.

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Hinchley Wood Day Nursery and Preschool

We're thrilled to hear about your positive experience with us at the nursery! Merging nurseries can be a daunting transition, but we're glad that our team and management handled it seamlessly, ensuring continued quality care for your son. Thank you for choosing us to be a part of your son's journey!


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Overall Experience  Overall Experience 4.0 out of 5

My son enjoys nursery and tells us all about his day and playing with his friends. It has been great for his independence and confidence. The staff in his room are wonderful and help support his development.

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Hinchley Wood Day Nursery and Preschool

Thank you for your review and for sharing your positive feedback with us!


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Overall Experience  Overall Experience 5.0 out of 5

All the staff at the nursery are always friendly and have made the experience of my son starting nursery for him and me, extremely smooth. They are also understanding of my son’s dietary requirements. It’s also great to get quick updates on the app and updates on my son at pick-up.

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Hinchley Wood Day Nursery and Preschool

Thank you for your kind words! We're thrilled to hear about your positive experience with our nursery staff.


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Overall Experience  Overall Experience 5.0 out of 5

Our son has been at the nursery for approximately 6 months now and I have seen so much growth in him. The staff is attentive and he comes home having learned something new every day. The nursery is clean and responsive to any of my questions. We get weekly personalized updates on what he has done that
week along with the activities the class has done, and he really enjoys going there each morning.

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Hinchley Wood Day Nursery and Preschool

Hello, we're delighted to hear about your son's positive experience! Thank you for sharing your review!


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Overall Experience  Overall Experience 5.0 out of 5

My youngest son has just left Bright Horizons Hinchley Wood after a very happy three years there. He absolutely adores the staff in the rooms, who go out of their way to make him feel loved and special. During the last year, he had learnt so much in the preschool room, and although only doing three
days a week, he keeps surprising us with new things he knows. They have helped prepare him for school really well, and he’s so excited about the next step of his journey. We’ll all be sad to not see the wonderful people who’ve given him so much while he’s been here. What more can I say - it’s a wonderful nursery!

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Overall Experience  Overall Experience 5.0 out of 5

My daughter adores this nursery and it’s clear why: caring staff, engaging environment, and lots of learning through play. The team have put her in great stead for school next year. I am constantly surprised by how much is being taught (and being absorbed) at such a young age. This week she was recounting
the names of all of the planets and some of their key features. I couldn’t rate the teachers and management more highly. It’s such a reassurance to leave your child in the care of a team that has their best interests at heart and genuinely love the kids.

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Overall Experience  Overall Experience 5.0 out of 5

Really, really happy with overall care and support my daughter has received. Amazing staff and team. Always providing regular updates regarding her progress and development. Thank you for all your efforts.

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Overall Experience  Overall Experience 5.0 out of 5

An excellent nursery. Both my children are very happy and settled. They’ve developed brilliantly while being here with language skills and social. Food is also very good, and we’re often updated on their progress.

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Overall Experience  Overall Experience 4.0 out of 5

The staff in the room are very nurturing and provide plenty of encouragement and different types of activities to help the kids grow and develop. My elder child was well equipped for his transition to primary school and my younger one seems to be getting a similar learning experience. Both kids loved
their nursery staff and made a lot of friends!

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Overall Experience  Overall Experience 4.0 out of 5

Good standard of care and friendly staff who definitely have a good relationship with the children. Could do better in informing parents on what our child has been doing in the nursery each day. A few years ago the nursery used to have a large book for each child with their development. It would be
good to have this back. Also, more photos and activity descriptions on the app, would be helpful. The food updates are very useful though.

Reply from Amy Quayle, Marketing Manager at Bright Horizons Hinchley Wood Day Nursery and Preschool

Thank you for taking the time to share feedback on your experience at our Hinchley Wood Nursery. Our nursery teams will ensure that the app is updated as frequently as possible, whilst ensuring that high quality care is provided to the children entrusted to us. Thank you for your comments regarding understanding the activities that the children have completed throughout the day, we will discuss this further with the nursery team to ensure that families are always informed of the activities that have been completed each day.


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Overall Experience  Overall Experience 5.0 out of 5

A really lovely nursery. The staff are friendly, approachable and most importantly they are great with the kids.
My son has severe food allergies and before he started nursery I was extremely anxious about being away from him and entrusting his care to others but the nursery has done a great job looking
after him and managing his allergies and dealing with my queries.

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Overall Experience  Overall Experience 5.0 out of 5

Very happy with the management and team. I can leave my child knowing she will be looked after really well. Seeing the keyworkers attachment and bond with my child is wonderful and reassuring. No tears during drop-offs and picks ups is a great sign! Also, the manager is always transparent and honest,
which is very much appreciated. Overall, we are very happy parents and child!

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Overall Experience  Overall Experience 5.0 out of 5

My son has been at Bright Horizons Hinchley Wood since September. He began part time here for the very first time when he was 15 months old. From the moment I left him with the staff, I felt comfortable and trusted them even though my lovely boy took time to settle down (I was a very naive Mom at the
beginning, as I thought he was going to settle down super quick and easy going, my mistake). But I could tell he was in good hands from day one and they care so much for my son and did everything to make him comfortable and happy with learning activities, leisure time and an amazing routine. Which I have started following at home to make it easier for him and the amazing staff. After two months we can see how much improvement on him and we are so delighted and happy!
We know he has a wonderful time here. All staff members are very lovely, warm-hearted, professional and caring. We couldn't ask for anything better for my son.
Thank you so much!

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Overall Experience  Overall Experience 5.0 out of 5

My daughter has been at the nursery for a year now and started when she was 18 months old. I have so impressed with the staff and the environment. She has grown in confidence and learnt so many new things. She's always excited to go in and happy at pick-up. The staff have been supportive and really
got to know her, as well as tailor activities to her needs. The manager and three other members of staff, in particular, have all been wonderful. Would highly recommend!

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Overall Experience  Overall Experience 5.0 out of 5

Well managed nursery with great staff. Our son is very happy and settled. The nursery communicates very well and organises varied activities that enriches the all-round learning. We would highly recommend to future staff and/or parents.

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Overall Experience  Overall Experience 5.0 out of 5

Our little one has been attending Bright Horizons, Hinchley Wood for over two years now and he loves it! Despite the challenges of the pandemic, the staff helped him settle as quickly as possible. He has made some lovely friends and has a great relationship with the friendly staff. Through the Bright
Horizons app, we are regularly updated throughout the day as to what he has been up to and what he has eaten. We love it when photos are posted of the learning activities he has undertaken.

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Overall Experience  Overall Experience 5.0 out of 5

Our son loves nursery and his key workers and all staff. The nursery is a great place for him to develop and make friends. The staff are kind and attentive. Overall, very positive experience! Thank you.

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Overall Experience  Overall Experience 4.0 out of 5

Overall, the nursery gives a good service of care. My daughter comes home happy and I know what activities she has done. Recently I have been given some updates on the day she is having, I sense the teachers show concern, care, and enthusiasm which is great. Took a while to feel comfortable and happy
with the service and care but as we have attended the nursery for over a year now we are settled and it seems the team at the nursery and management is also settled.

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Current Review Score: 9.5 (9.508)

Overview of Review Score

The Review Score of 9.5 (9.508) out of 10 for Bright Horizons Hinchley Wood Day Nursery and Preschool is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 10 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.7 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.814 for Bright Horizons Hinchley Wood Day Nursery and Preschool is calculated as follows: ( (98 Excellents x 5) + (18 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 118 Ratings = 4.814

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.694 Points relating to the number of positive Reviews for Bright Horizons Hinchley Wood Day Nursery and Preschool is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 72 number of registered child places is 14.4. 10 Positive Reviews ÷ 14.4 = 0.694

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Meet the Team (2)

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Veronica

Job Title: Nursery Manager

Veronica is the Nursery Manager and looks forward to welcoming you to her nursery.


Hima

Hima

Job Title: Deputy Manager

Hi, I am Hima, a dedicated, resourceful, and goal-driven educator deeply committed to fostering learning and development.


My passion lies in the realm of child development, where I bring my expertise in psychology and understanding of emotions to the forefront. Working closely with parents, I implement and manage effective parent liaison programs, ensuring a holistic approach to nurturing children's growth.


Over the years, I've garnered numerous certifications and accolades in the fields of learning and development, including the prestigious Inspirational and Compassionate Performer Award. My dedication to this work drives me to continually expand my knowledge and skills.


One of my specialities is teaching meditation to children, young adults, and parents. Through creative and playful engagement, I guide children and youth to explore their senses and emotions. This heightened awareness fosters the natural compassion and joy inherent in every child, allowing them to flourish and blossom into their fullest potential.


Frequently Asked Questions about Bright Horizons Hinchley Wood Day Nursery and Preschool

What is the Age Range of Children that Bright Horizons Hinchley Wood Day Nursery and Preschool accepts?

Bright Horizons Hinchley Wood Day Nursery and Preschool accepts Children aged from 0 years 3 months to 5 years 0 months.

What Days & Hours is Bright Horizons Hinchley Wood Day Nursery and Preschool Open?

Bright Horizons Hinchley Wood Day Nursery and Preschool is open: Monday 07:30-18:00, Tuesday 07:30-18:00, Wednesday 07:30-18:00, Thursday 07:30-18:00, Friday 07:30-18:00.

How many Children does Bright Horizons Hinchley Wood Day Nursery and Preschool have capacity for?

Bright Horizons Hinchley Wood Day Nursery and Preschool has capacity for a total of 72 Children.

How far is Bright Horizons Hinchley Wood Day Nursery and Preschool to the centre of Esher?

1.8 mile(s) as the crow flies, distance by road may be significantly further.