Bright Horizons Farnham Westchester House Day Nursery and Preschool

1 Anstey Road, Farnham GU9 9FH
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9.8 100 Reviews
  • Bright Horizons Farnham Westchester House Day Nursery and Preschool, Farnham
Bright Horizons Farnham Westchester House Day Nursery and Preschool in Farnham is conveniently located near Farnham station, positioned along Guildford Road. The nursery provides exceptional care and education for children aged 3 months to 5 years.

With extended hours from 7am to 7pm and with onsite parking, the nursery is perfectly located for working families.

The nursery features multiple separate age-appropriate rooms for your child to learn and explore their surroundings, with soft play areas for babies and plenty of learning opportunities for the 2 to 3s rooms to support the children as they start gaining independence. The nursery offers a spacious garden for all the age groups, with sheltered areas, sandpits and mud kitchens.

Each child is assigned their individual key carer, while parents gain access to the Family app, enabling you to view their child's daily activities and maintain communication with their designated caregiver.

The team offer a fantastic Ready for School programme to get the older children ‘School ready’, giving each child the opportunity to gain knowledge and confidence to thrive in school and beyond.

Book a personal tour today, the team can’t wait to meet you and your family.

Care Provided by Bright Horizons Farnham Westchester House Day Nursery and Preschool

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Person in charge
  • Carl (Nursery Manager)
  • Number of Childcare Staff
  • 25
  • Total Places for Children
  • 97
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:00-19:00
    Tuesday 07:00-19:00
    Wednesday 07:00-19:00
    Thursday 07:00-19:00
    Friday 07:00-19:00
  • When Closed
  • Bank Holidays & Christmas

Bright Horizons Farnham Westchester House Day Nursery and Preschool Reviews (100)

Total of 100, showing 21-40
9.8

Bright Horizons Farnham Westchester House Day Nursery and Preschool has a Review Score of 9.8 (9.787) out of 10, based on 44 reviews in the last 2 years. Over all time Bright Horizons Farnham Westchester House Day Nursery and Preschool has 100 reviews.

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Overall Experience  Overall Experience 5.0 out of 5

Our son loves it at Bright Horizons Farnham Westchester House Day Nursery and Preschool - he always enjoys coming in and the staff are all so friendly and caring. Definitely recommend it as a great nursery.

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Farnham Westchester House Day Nursery and Preschool

Thank you for your fantastic review! We're delighted to hear that your son loves his time at Bright Horizons Farnham Westchester House Day Nursery and Preschool. Thank you for your recommendation.


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Overall Experience  Overall Experience 5.0 out of 5

Very happy overall. The staff are amazing and very welcoming. Detailed/good feedback was given about the day.

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Farnham Westchester House Day Nursery and Preschool

Thank you for your five-star feedback and for sharing your experience with us.


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Overall Experience  Overall Experience 5.0 out of 5

Our daughter joined Bright Horizons Farnham Westchester House Day Nursery and Preschool in January 2024 and we are nothing but pleased with every aspect of the care she has received. The staff are friendly, caring and helpful to us, as parents, as well as to our daughter, her room leader is exceptional.
Our daughter has come one leaps and bounds since joining the nursery and we are pleased with the progress she has made. We receive regular updates and observations on the app about her progress and daily activities. I would 100% recommend this nursery to anyone.

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Farnham Westchester House Day Nursery and Preschool

Thank you so much for your positive feedback! Thank you for recommending us.


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Overall Experience  Overall Experience 5.0 out of 5

We are grateful for the staff at this establishment in welcoming our first child - entering nursery at 6 months of age. The care, activities and support during this transition have been invaluable.
Thank you for ensuring a safe environment for our child to grow and play.
We thank you for all your
hard work, support and flexibility during our sessions. We look forward to entering the facility with lovely smiles and open arms each day. Thank you.

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Farnham Westchester House Day Nursery and Preschool

Thank you so much for your wonderful review! We're thrilled to hear about your positive experience with the team.


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Overall Experience  Overall Experience 4.0 out of 5

Staff are lovely and the atmosphere always feels very calm, even though there are a lot of children about!
Would like to expand on the two 'satisfactory' scores;
Food and drink - I think snacks/meals could be more varied and of greater volume. My child always has additional good when she gets home
(typically cereal). I have asked for her to be given more food but not sure this is happening.
Value for money - more of a national issue and no reflection on the quality of staff/provision. They are wonderful with my daughter but it is very expensive to send my child to nursery.

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Farnham Westchester House Day Nursery and Preschool

Hello, thank you for taking the time to share your feedback with us. We're thrilled to hear that you find our staff lovely and that the atmosphere at our nursery is calm and welcoming, even with a bustling environment. We appreciate your honesty regarding the areas where you feel we can improve.
We completely understand that the cost of nursery care can be a significant consideration for families. While we strive to provide exceptional care and experiences for all children, we also recognise the importance of offering value for money.
Your feedback is invaluable to us as we are always looking for ways to improve and better meet the needs of our families.


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Overall Experience  Overall Experience 5.0 out of 5

My daughter loves her days at nursery; she loves the staff and the activities. As a parent, seeing how much your child develops and enjoys her week at nursery, in the care of others, really puts your mind at rest that she is in the right place. The staff are very friendly, informative and also loving
of our daughter and we wouldn't send her anywhere else. Very happy and pleased with our experience at Bright Horizons Farnham Westchester House Day Nursery and
Preschool.

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Farnham Westchester House Day Nursery and Preschool

Hello, thank you so much for your wonderful review! We are delighted to hear that your daughter loves her time at Bright Horizons Farnham Westchester House Day Nursery and Preschool. It's incredibly rewarding for us to know that she is not only enjoying herself but also developing and thriving in our care.


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Overall Experience  Overall Experience 5.0 out of 5

Outstanding support and care for the children.
Xmas event is always a high note, the girls look forward to it each year.
Always helpful when need some help with the girls, no hassle to help find a solution.

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Overall Experience  Overall Experience 5.0 out of 5

I can’t fault Bright Horizons Westchester House staff, they all genuinely care about the children, are so welcoming and continue to provide new and varied activities for my daughter. Their communication is fantastic both via the app and in person. My only complaint is the entry system which has not
been fit for purpose since we joined in March 2023, however, this is a corporate led element and does not reflect on the care my daughter gets.

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Overall Experience  Overall Experience 5.0 out of 5

We love Westchester Bright Horizons.
The staff are friendly and we are always well updated. We know our child is in safe hands when we drop her off.
The management are easy to talk to which is always great.
We would recommend to any friend who has children.

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Overall Experience  Overall Experience 5.0 out of 5

Bright Horizons Farnham Westchester House Day Nursery and Preschool and the team have been amazing at supporting and developing our daughter's potty training. They have been incredible at helping us through each stage and have updated us using the app and each day.
We love our daughter being here
and she is so happy and excited to attend each day. She loves it.

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Overall Experience  Overall Experience 5.0 out of 5

My daughter has been at this nursery for just under one year. During this time, she has grown in many ways. She enjoys her time here very much and will be sad to leave.

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Overall Experience  Overall Experience 5.0 out of 5

Very friendly staff - always happy to talk to you and they clearly enjoy looking after the children. Would recommend! The app keeps you up to date with all the news from the day - very useful.

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Overall Experience  Overall Experience 5.0 out of 5

Our experience has been really great. We are comforted by the staff and the environment and couldn't be happier knowing that our kids are in right place and well looked after.

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Overall Experience  Overall Experience 4.0 out of 5

Our daughter moved nurseries recently and the staff at Bright Horizons Westchester House really helped her with the settling in process. Everyone has been so caring and friendly, and we are very happy with our experience so far.

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Overall Experience  Overall Experience 4.0 out of 5

We are so lucky we came across Bright Horizons, Winchester House. It's always going to be difficult when your child starts nursery but Bright Horizons have made it all so much easier. Our little one has made strides verbally and with his fine and gross motor skills since starting. Everyone and all staff
are super friendly and always a pleasure to speak to. We always get regular updates on our little one too. I wouldn't hesitate to send anyone here in future. Thank you to the team and management staff too!

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Overall Experience  Overall Experience 5.0 out of 5

We've used Westchester House for the last 8 years and we've always been really happy here as have our children. The staff are what makes it for us and would recommend this as a fab childcare provider.

Reply from Amanda, Marketing and Campaigns Executive at Bright Horizons Farnham Westchester House Day Nursery and Preschool

Hello, thank you for your five-star feedback and for sharing your experience with us.


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Overall Experience  Overall Experience 5.0 out of 5

We have been overall very pleased with our experience at Westchester House, our daughter has really bonded with most of the staff members and has made some close friends. We feel like she receives all the support she needs.

Reply from Amanda, Marketing and Campaigns Executive at Bright Horizons Farnham Westchester House Day Nursery and Preschool

Hi, thank you for taking the time to give us your review. Your positive review affirms our commitment to providing a nurturing and stimulating learning environment for all our children.


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Overall Experience  Overall Experience 5.0 out of 5

Westchester House is a fantastic nursery. The staff are amazing! My daughter is so happy there and doesn't look back when I drop her off.

Reply from Amanda, Marketing and Campaigns Executive at Bright Horizons Farnham Westchester House Day Nursery and Preschool

Hello and thank you for your review. We are so pleased your daughter is growing in confidence and learning every day with our team. We look forward to working closely with you and your family.


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Overall Experience  Overall Experience 5.0 out of 5

We love Westchester House! My second child will leave nursery this year to start school but they have both enjoyed their time and have made wonderful bonds with the staff.

Reply from Amanda, Marketing and Campaigns Executive at Bright Horizons Farnham Westchester House Day Nursery and Preschool

Hi, It is always so nice to hear words like kind, warm and friendly used to describe our staff. Thank you for choosing our nursery and leaving us your review.


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Overall Experience  Overall Experience 5.0 out of 5

Wonderful and welcoming! All staff are friendly and approachable to children and parents. Everyone takes an active interest in the children.

Reply from Amanda, Marketing and Campaigns Executive at Bright Horizons Farnham Westchester House Day Nursery and Preschool

Hello, thank you so much for your positive feedback!


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Current Review Score: 9.8 (9.787)

Overview of Review Score

The Review Score of 9.8 (9.787) out of 10 for Bright Horizons Farnham Westchester House Day Nursery and Preschool is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 44 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 44 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.787 for Bright Horizons Farnham Westchester House Day Nursery and Preschool is calculated as follows: ( (421 Excellents x 5) + (100 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 527 Ratings = 4.787

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Bright Horizons Farnham Westchester House Day Nursery and Preschool is based on 44 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 97 number of registered child places is 19.4, which has been reached with 44 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

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Awards / Recognitions (1)

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Meet the Team (2)

Carl

Carl

Job Title: Nursery Manager

I joined the Westchester House Day Nursery and Preschool in January 2011 as a Senior Team Leader, overseeing our rooms and staff working with children aged 2-3 years old. Now as a Nursery Manager, I have created invaluable working relationships with my staff and continue to help grow and support them in their continuous professional development. I am very passionate about the nursery and developing positive bonds with family and staff. I consider it important to ensure the children have a safe, fun and stimulating environment to learn in. I love coming to work with such a hardworking and fantastic team who supports each other within the Bright Horizons family. As a parent myself, I truly understand the needs of our families and work to support them in delivering exceptional childcare and family solutions which give their little ones the best possible start.


Vanessa

Vanessa

Job Title: Deputy Manager

Since graduating from university in 2015 with a BA (Hons) in Primary Education specialising in Physical Education, Vanessa has dedicated her career to Early Years education. She began her journey at Westchester House Nursery in 2018 and has progressed through various roles, including Room Leader, Senior, Third in Charge, and currently, Deputy Manager.


She is deeply passionate about providing high-quality childcare and nurturing every child in their setting. Her dedication to early childhood education is fueled by the joy of watching children grow and supporting them on their educational journey.


Her primary goal is to give all children the best possible start in life by creating a creative, nurturing, stimulating, and safe environment. At Westchester, the team works tirelessly to achieve this, collaborating closely with parents to understand how best to support each child’s growth and help them reach their full potential.