Diamond Day Nursery

Alvaston Street, Alvaston, Derby DE24 0PA
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8.1 3 Reviews
  • Diamond Day Nursery, Derby

Care Provided by Diamond Day Nursery

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Owner
  • Chrisdina Hanrahan
  • Person in charge
  • Charlotte McVitty (Nursery Manager)
  • Number of Childcare Staff
  • 13
  • Total Places for Children
  • 54
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:30-18:00
    Tuesday 07:30-18:00
    Wednesday 07:30-18:00
    Thursday 07:30-18:00
    Friday 07:30-18:00
  • When Closed
  • Bank Holidays & 1 week at Christmas
  • Parking
  • Car parking available to the front of the building.


8.1

Diamond Day Nursery has a Review Score of 8.1 (8.093) out of 10, based on 1 reviews in the last 2 years. Over all time Diamond Day Nursery has 3 reviews.

Overall Experience

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Date Published

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Overall Experience  Overall Experience 5.0 out of 5

I just need to say that my son has been in this nursery since he was 11 months. He absolutely adores the place and the staff. Not only has his speech and communication skills enhanced, but also his social skills and behaviour. The staff give advice and go above and beyond for the children here. Remember
they aren't their parents but the work they put in is phenomenal. He talks about school and the friends he has made. He is 2 years and 6 months now and I can't praise this nursery enough. Thank you for every thing you have done. Oh I forgot to mention, the amount of food he eats there is astonishing, from pie to poached fish and plenty of fruit and veg.

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Overall Experience  Overall Experience 1.0 out of 5

Avoid this nursery, my daughter has now taken my grandchild out of this nursery for some of the following reasons; grandchild had toilet training accident at this nursery, instead of throwing soiled underwear away they placed underwear with poo in a nappy bag and then put it in nursery bag on top of
my grandchild's packet lunch and never told us. One member of staff tells you one thing another member of staff says something completely different, grandchild has now started big nursery (afternoons) and they left my grandchild there as they forgot to collect my grandchild who was totally distraught. There's a hell of a lot more that parents/carers need to know about this nursery of which I am not allowed to state but please avoid this nursery. My daughter has had lots of problems with this nursery over a period of months and all they said was give us another chance it won't happen again but the problems did continue.

Reply from Charlotte McVitty, Nursery Manager at Diamond Day Nursery

In response to the review it is our policy not to throw away personal items and clothing belonging to children. Staff are trained in infection control and are aware of our procedures to sluice underwear and place in nappy sacks for parents to take home to be laundered. Any concerns that are raised with management are addressed immediately.
All staff are trained to record child information and complete handover to parents/guardians, communication between staff and parents is effective. Any concerns that are raised with management are addressed immediately.
Diamond Day Nursery strives to help and support parents, extra resources were put in place to accommodate the child’s needs and his parents’ requirements.
Diamond Day Nursery has been rated GOOD by Ofsted. Search EY421215 to read our recent reports.


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Overall Experience  Overall Experience 4.0 out of 5

My kids attended Diamond Day for almost 2 years. It is a lovely nursery and my kids totally enjoyed it there. I was at peace knowing my kids were in safe hands and well taken care of. The manager is so nice and all the other staff are lovely and nice to the kids. Unfortunately, I have to move to another
city and I wish I can take the nursery with me. I recommend Diamond Day, they keep improving and I wish the nursery all the best.

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Current Review Score: 8.1 (8.093)

Overview of Review Score

The Review Score of 8.1 (8.093) out of 10 for Diamond Day Nursery is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Diamond Day Nursery is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.093 Points relating to the number of positive Reviews for Diamond Day Nursery is based on 1 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 54 number of registered child places is 10.8. 1 Positive Reviews ÷ 10.8 = 0.093

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Frequently Asked Questions about Diamond Day Nursery

What is the Age Range of Children that Diamond Day Nursery accepts?

Diamond Day Nursery accepts Children aged from 0 years 3 months to 5 years 0 months.

What Days & Hours is Diamond Day Nursery Open?

Diamond Day Nursery is open: Monday 07:30-18:00, Tuesday 07:30-18:00, Wednesday 07:30-18:00, Thursday 07:30-18:00, Friday 07:30-18:00.

How many Children does Diamond Day Nursery have capacity for?

Diamond Day Nursery has capacity for a total of 54 Children.

How far is Diamond Day Nursery to the centre of Derby?

2.8 mile(s) as the crow flies, distance by road may be significantly further.