Kiddi Caru Day Nursery Park Gate

Warwick House, Beacon Bottom, Park Gate, Southampton SO31 7GQ
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9.8 86 Reviews
  • Kiddi Caru Day Nursery Park Gate, Southampton
Located in a residential area of Park Gate, Southampton.

Activities at Park Gate are specially planned to develop each child's social, emotional, physical and creative skills. They also learn reading and writing, maths, music and even French.

The qualified chef prepares nutritious menus and can cater to any dietary requirement.

Care Provided by Kiddi Caru Day Nursery Park Gate

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care

Good to Know

  • Person in charge
  • Katherine Roberts (Manager)
  • Number of Childcare Staff
  • 14
  • Total Places for Children
  • 60
  • Age Range
    • from 0 years 0 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:30-18:00
    Tuesday 07:30-18:00
    Wednesday 07:30-18:00
    Thursday 07:30-18:00
    Friday 07:30-18:00
  • When Closed
  • Bank Holidays & 1 week at Christmas

Funding & Fees Guide for Kiddi Caru Day Nursery Park Gate

  • To find out our fees guide and more information, please speak to our helpful customer service team any time between 8.30 am – 6.30 pm, send us an email or visit our website.


Kiddi Caru Day Nursery Park Gate Reviews (86)

Total of 86, showing 41-60
9.8

Kiddi Caru Day Nursery Park Gate has a Review Score of 9.8 (9.815) out of 10, based on 52 reviews in the last 2 years. Over all time Kiddi Caru Day Nursery Park Gate has 86 reviews.

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Date Published

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Overall Experience  Overall Experience 5.0 out of 5

My daughter has been attending for just a few weeks, she has never left my side before but felt she would benefit from some time with children her age.
The staff have been so lovely and patience in getting my daughter settled and making her feel safe to trust another adult suggesting ways to make her
happy.
I receive updates through her time there so I know she’s okay which really helps my anxiety being away from her too and I can see in the photos how happy she is. I think their family app and this communication are so important for parents and it also documents some lovely key moments and memories.
My daughter does so much in a day, they have such a lovely variety of activities to suit all, great food menus and always have an ear if you need. Thank you.

Reply from Charlotte Whyatt, Marketing and Communications Executive at Kiddi Caru Day Nursery Park Gate

Hi, thank you for taking the time to leave a review. It's fantastic to hear that our team have been so kind and supportive in helping your little one to settle in. Our app is such a great communication tool and allows families to stay up-to-date on your little one's nursery journey.


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Overall Experience  Overall Experience 5.0 out of 5

Kiddi Caru Park Gate has been an amazing experience for us so far. It has been 8 months since our little one has been going to her first nursery. As a new parent, the staff at the nursery has made us comfortable about nurseries and how it is beneficial for a baby to attend a nursery. Initially, we thought
our baby will never be able to go as she was having separation anxiety, however, with her nursery we have never experienced this issue. Now she is always happy to attend and keen to meet her friends at the nursery. We are happy with the approach the nursery takes to provide us with an update on her day via the app. Also, we are grateful for all the recommendations the nursery has provided if something is not working out i.e with her weaning or if she is taking less milk.
Thanks Kiddi Caru Park Gate and I wish we continue with this amazing experience.

Reply from Charlotte Whyatt, Marketing and Communications Executive at Kiddi Caru Day Nursery Park Gate

Hi, thank you for taking the time to leave a review. It's lovely to hear that your little one is so happy here! Our team is so passionate about providing a supportive, nurturing environment where every child can thrive.


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Overall Experience  Overall Experience 5.0 out of 5

My son has been attending Kiddi Caru Park Gate for a month now and we are so happy with the care he receives. I was nervous about leaving him, as he was only 7 months when he started, but the girls always upload pictures onto the app for me to see and when I collect him I always get a full handover.
He is always taking part in different messy activities that I can’t always off at home. They also provide great meals that he loves.

Reply from Charlotte Whyatt, Marketing and Communications Executive at Kiddi Caru Day Nursery Park Gate

Hi, thank you for taking the time to leave a review. It's lovely to hear that your and your family are so happy with your experience! Our app is a fantastic communication tool which gives parents a great insight into their little one's nursery journey. Our nutritious nursery meals are freshly prepared onsite by our qualified nursery chefs and give children the chance to enjoy a variety of tasty flavours.


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Overall Experience  Overall Experience 5.0 out of 5

Kiddi Caru Park Nursery Park Gate is a lovely home-from-home setting, my son loves coming to the nursery every day and always talks about the wonderful friends he has made. He enjoys spending time in the garden and getting involved in adult-led activities. Managers are always welcoming and will always
listen to me if I want to chat with them. The nursery keeps me updated on things that are going on and I feel confident knowing my son is getting the best care he deserves.

Reply from Charlotte Whyatt, Marketing and Communications Executive at Kiddi Caru Day Nursery Park Gate

Thank you for taking the time to leave a review. It's fantastic to hear that your little one is loving his time here! Our team are so passionate about providing exceptional care and education. They strive to keep families updated on their little one's progress at nursery in order to maintain strong partnerships with home.


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Overall Experience  Overall Experience 5.0 out of 5

An excellent nursery and pre-school. My children love attending and have made lots of friends here. Managers will go out of their way to help and make sure my children are well cared for and happy whilst at the nursery setting. I highly recommend to my friends who are looking for a nursery to consider
Kiddi Caru Park Gate. Staff work hard to provide quality care and are genuinely interested in the children's development and education. Thank you Kiddi Caru!

Reply from Charlotte Whyatt, Marketing and Communications Executive at Kiddi Caru Day Nursery Park Gate

Hi, thank you for taking the time to leave a review. It's so great to hear that your little ones love attending our nursery! Our team is so passionate about providing exceptional childcare and education. They really take the time to get to know each individual child and build supportive, nurturing relationships.


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Overall Experience  Overall Experience 3.0 out of 5

For the past 1 year. In my opinion, the nursery is biased maybe because our kids look different, I'll not be surprised seeing that the Basingstoke branch has had similar issues before.
They asked of my 3year old to tidy the garden whilst others were in class and when we spoke to the key person about
it, she said otherwise and gave us attitude for days.
They keep reporting us to Social Services without proof or even speaking to us about it on several occasions, even after we spoke to the management about it.
They never acted on any concerns we brought to their attention about an injury our child sustained on 2 occasions.
They always say our kids finish their meals even when I know they don't like the meals and surprisingly once we are out of the door kids will start saying they are hungry.
I have honestly avoided this review because I didn't want my review putting my kids in more harm but when we had the Social Service at ours again on 5/4/23, I knew I had just had enough of them.

Reply from Charlotte Whyatt, Marketing and Communications Executive at Kiddi Caru Day Nursery Park Gate

Hi, thank you for taking the time to leave your feedback. Please be assured that your concerns are being taken seriously and that they have been escalated to nursery management. Our nursery team has reached out to discuss the safeguarding policies and procedures we have in place at Kiddi Caru Day Nursery and Preschool Park Gate. We encourage you to contact them directly on 01489 577778.


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Overall Experience  Overall Experience 5.0 out of 5

Fantastic team of people who support encourage and care for my child.
No end of home-from-home scenes, activities and surroundings in the nursery environment. Which provides a safe and comfortable place for my child to be themself and transition to every morning on arrival.
Growing and learning are
key parts of this nursery I say this as the growth my child has shown in confidence, speech and social skill development has just gone from strength to strength.
The understanding of the world around them both fictional and fact is wonderful to see and every day fills me with delight. When my child returns home and says “mummy ocean” that’s when I know the team who care for my little one have got it right!
Love the adventurous journey my child is on with Kiddi Caru, Park Gate.

Reply from Charlotte Whyatt, Marketing and Communications Executive at Kiddi Caru Day Nursery Park Gate

Hi, thank you for taking the time to leave a review. It's fantastic to hear that your little one has been able to develop their confidence, speech and social skills whilst with us! Our team works so hard to create a supportive, nurturing environment where every child can thrive.


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Overall Experience  Overall Experience 2.0 out of 5

My kids have been here since 6-7 months, never had any issues until the past year. Nursery have called children social service on us repeatedly, claiming my child complained of being smacked. They never saw marks, bruises, anything suggesting so. They told CS that my child said I ''smashed'' her nose,
(ridiculous) and I asked could it be hidden from plain sight if it ever happened, considering the fact that these kids are in nursery 3 days a week, what magic could cover up a smashed nose? But they reported regardless. I believe they are trained to spot a troubled child/home and having been with them for over 3 years now, they should have better judgement/curtesy to call our attention whilst they proceed to report.
Several times I have picked my kids up having either a swollen head, cut in the hands, stomach pain as a result of a fall in the garden, daily snotty nose, etc. I raised it up but absolutely nothing was done, not even an explanation but they are more prompt with calling Child Services.

Reply from Charlotte Whyatt, Marketing and Communications Executive at Kiddi Caru Day Nursery Park Gate

Hi, thank you for taking the time to leave your feedback. Please be assured that your concerns are being taken seriously and have been escalated to nursery management. If there’s anything else you would like to discuss, please don’t hesitate to contact our customer services team on 0800 028 4500.


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Overall Experience  Overall Experience 4.0 out of 5

My son seems to really enjoy being at Kiddi Caru Park Gate. He’s only young so he can’t tell me that but he’s always happy and smiling when I pick him up. The staff have been great with him. He gets lots of care and attention. They have been great with his fussy eating and helping him improve on that.
My only real complaint would be that on a couple of occasions, his book has not been filled in, however, when we pick him up we get a rundown of what he’s been doing, what he’s eaten and when he’s napped. I know the staff are busy so not always having a chance to fill his book out is completely understandable. Apart from that, I can only say good things about his experience so far.

Reply from Charlotte Whyatt, Marketing and Communications Executive at Kiddi Caru Day Nursery Park Gate

Hi, it's so great to hear that your little one is happy here! Our friendly team is so passionate about providing exceptional childcare and education. Thank you for taking the time to leave a review, it's very much appreciated.


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Overall Experience  Overall Experience 5.0 out of 5

I'm happy with the care my daughter is getting at Kiddi Caru Day Nursery. The meal choices appear nicely varied, with her getting three meals a day while at nursery. There are always activities she is involved with, and lots of pictures come home of her enjoying herself in a safe environment.

Reply from Jessica Lawrence, Marketing Executive at Kiddi Caru Day Nursery Park Gate

Hello, we really appreciate you taking the time to leave us a review, thank you. Your comments will be passed on to our nursery team.


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Overall Experience  Overall Experience 5.0 out of 5

Such a lovely place to send my little one. She’s made some wonderful relationships with the other children and the staff. It’s a pleasure going in for drop-offs and collections as there’s always a warm welcome. A wonderful environment where my daughter is thriving, it’s wonderful to see.

Reply from Charlotte Whyatt, Marketing and Communications Executive at Kiddi Caru Day Nursery Park Gate

Hi, thank you for taking the time to leave a review. It's lovely to hear that your little one is thriving with us! Our friendly team works hard to provide an environment where children feel confident, supported and empowered to build strong relationships and develop life important skills.


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Overall Experience  Overall Experience 5.0 out of 5

The team are warm and welcoming. The facility is safe and secure (our last nursery wasn’t!). There’s lots of activities on offer and a wonderful large outdoor space. We made the choice to change nurseries and we’re so glad we did!

Reply from Charlotte Whyatt, Marketing and Communications Executive at Kiddi Caru Day Nursery Park Gate

Hi, thank you for taking the time to leave a review. Our kind, caring team provides a variety of stimulating activities alongside our fantastic education programmes. This allows children to develop important skills and behaviours whilst having plenty of fun.


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Overall Experience  Overall Experience 5.0 out of 5

I have 3 children, my eldest is 4 and in school now and my youngest is 1. They all attended a different local nursery since my eldest was 8 months old. That other nursery setting was all myself and my children knew, however, they didn't offer term time only. This was the main reason for my change and
now my 2 youngest are both attending Kiddi Caru. After 1 week of tears at drop-off, they are both so happy and settled, the staff are so communicative and understanding, they have all made what was a very overwhelming time for me a great deal smoother and easier. The welcoming atmosphere, flexible options for working parents and attentive approach hasn't changed from when we first started to now a month later. We definitely made the right choice for so many reasons and I feel that every time I collect them. I'm excited to see how my babies learn and develop with such a great team who noticeably strive to better theselves and make positive changes for the babies, toddlers and preschoolers.

Reply from Charlotte Whyatt, Marketing and Communications Executive at Kiddi Caru Day Nursery Park Gate

Hi, thank you for taking the time to leave a review. It's lovely to hear that both of your little ones have settled in so well and are happy here. Our warm, welcoming team strives to make the transition to nursery as seamless and stress-free as possible.


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Overall Experience  Overall Experience 5.0 out of 5

My 10-month-old son has been attending Park Gate for 2 months now and he has settled in really well.
When I looked around the nursery I fell in love with the baby room especially the home-from-home setting and I knew it was the perfect nursery for my son.
I don't need to worry about leaving him as
he is happy to go in each morning and still smiling when I collect him in the evening.
The management are really understanding and supportive.
I would recommend Park Gate to anyone looking for quality childcare.

Reply from Charlotte Whyatt, Marketing and Communications Executive at Kiddi Caru Day Nursery Park Gate

Hi, thank you for taking the time to leave a review. It's great to hear that your little one has settled in so well at Park Gate. We're proud to offer that supportive, home-from-home feel across all of our playrooms to help babies and children feel secure enough to explore, develop and engage their natural curiosity.


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Overall Experience  Overall Experience 5.0 out of 5

I am really happy with our experience of Kiddi Caru so far, I always leave my daughter there confidently knowing she is comfortable and happy, catered for and having fun. She talks positively about staff and seems to have made some friendships which is lovely. Communication with staff is good and efficient.
I am pleased and assured with safeguarding emails going out. I feel hopeful that eating habits are improving at nursery also with the meals provided, fingers crossed. Where I have given 3 stars (satisfactory) it is only because I don't feel we have been there long enough to know. I look forward to the outside space expanding also.

Reply from Charlotte Whyatt, Marketing and Communications Executive at Kiddi Caru Day Nursery Park Gate

Hi, thank you for taking the time to leave a review. It's fantastic to hear that your little one is enjoying her time at nursery, having fun, making friends and bonding with our team. Effective communication with families is very important and we take great pride in serving tasty, nutritious meals. It's a great opportunity for children to try new textures and flavours.


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Overall Experience  Overall Experience 5.0 out of 5

We recently moved to the area in what was quite a sudden shift. I was concerned about finding a new setting and how my son would settle in. The staff there have been wonderful and have not only made my son feel welcome and settled but I also feel that way too. We have only been there a short time but
I feel confident that he will be there until he goes to school.
He also has dietary requirements which means that his food is often different. The staff have gone out of their way to try and present it as the same as those around him to make sure he feels included.

Reply from Charlotte Whyatt, Marketing and Communications Executive at Kiddi Caru Day Nursery Park Gate

Hi, thank you for taking the time to leave a review. It's lovely to hear that the team has been so welcoming to you and your little one. We sincerely hope that he continues to enjoy his time with us!


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Overall Experience  Overall Experience 5.0 out of 5

I know it’s a paid service but my child is so happy and she comes home every day happy from nursery, so just wanted to say I really appreciate the staff and how they’ve been looking after her and how her confidence has grown since being there. It’s so nice for me not having to worry, especially with
starting a new job soon and knowing she’s enjoying “school” and well taken care of, so thanks! She has just been blossoming into her own lately and doing so well socially and emotionally, it literally relaxes my heart and reduces my stress knowing for certain she’s in such good hands. You are all so lovely, it really does take a village and this single mama has picked the right village.

Reply from Jessica Lawrence, Marketing Executive at Kiddi Caru Day Nursery Park Gate

Hello, we are so glad that you have found the right nursery for you and your family at Kiddi Caru Day Nursery Park Gate. We are happy that the staff made you both feel comfortable and that the time at our nursery has helped build your daughter's confidence. We aim to provide exceptional education and care for every child and family and we are so pleased it has been noticed. Thank you for taking the time to leave such a positive review, it is truly appreciated and will be passed on to the nursery team.


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Overall Experience  Overall Experience 5.0 out of 5

My little boy has been with Kiddi Caru Day Nursery Park Gate for a little while now, we had moved from another preschool due to the original one closing down. From the start the staff at Kiddi Caru Day Nursery took great care of my little one. He can be quite shy so it was nice to see the girls genuinely
trying to help him settle. It’s always nice coming to pick him up and listening to him tell me about his day and how much he’s enjoyed himself.

Reply from Charlotte Whyatt, Marketing and Communications Executive at Kiddi Caru Day Nursery Park Gate

Hi Emma, we really appreciate you taking the time to leave a review. Thank you for the kind words about our staff. We always strive to ensure every child is happy and fulfilled at our nursery. We’re glad your son is enjoying his time here at Park Gate.


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Overall Experience  Overall Experience 4.0 out of 5

My daughter started at this nursery quite recently and absolutely loves it! There's so much for her to do and so much mess to make. She always comes home telling me about her day and all the new friends she has made.

Reply from Charlotte Whyatt, Marketing and Communications Executive at Kiddi Caru Day Nursery Park Gate

Hi, thank you for taking the time to share your kind thoughts about Park Gate. It’s great to hear that your daughter has settled in so well and made lots of new friends here. Ensuring children are happy and engaged is one of our utmost priorities, so there’s always a variety of activities on offer to help them learn, develop valuable skills and have lots of fun!


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Overall Experience  Overall Experience 5.0 out of 5

My child loves coming to nursery every day! He has so much fun and enjoys all the different activities, mainly anything outside or water-based! His speech has come on leaps and bounds since he has been at Park Gate Kiddi Caru. His eating has also got alot better, he is more willing to try new things
at home after eating such a variety of foods at nursery.
He has a huge smile on his face when I pick him up and sometimes he wants to stay and play a little longer!
Special mention to my child's key worker, we absolutely love her!

Reply from Jessica Lawrence, Marketing Executive at Kiddi Caru Day Nursery Park Gate

Thank you so much for leaving such a wonderful review. We are so pleased to hear that your son enjoys his time at our Kiddi Caru Park Gate nursery. Your comments will be passed on to the nursery team.


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Current Review Score: 9.8 (9.815)

Overview of Review Score

The Review Score of 9.8 (9.815) out of 10 for Kiddi Caru Day Nursery Park Gate is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 52 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 49 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.815 for Kiddi Caru Day Nursery Park Gate is calculated as follows: ( (544 Excellents x 5) + (43 Goods x 4) + (13 Satisfactorys x 3) + (15 Poors x 2) ) ÷ 615 Ratings = 4.815

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Kiddi Caru Day Nursery Park Gate is based on 49 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 number of registered child places is 12, which has been reached with 49 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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Meet the Team (1)

Katherine

Katherine

Job Title: Nursery Manager

Katherine has developed a passion for the childcare sector since 2009, she thrives on the importance of building a strong parent partnership.


Katherine has a wealth of knowledge and experience which supports the running of the setting effectively. She also believes in the importance of children learning through play and they are settled and cared for to a high standard.