Kids Planet Castle House

Blackfriars House, 6 West Street, Warwick CV34 6AN
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9.9 78 Reviews
  • Kids Planet Castle House, Warwick
Castle House Day Nursery, Warwick is extremely proud to hold an Ofsted rating of 'Good' (January 2022) offering both full and part-time childcare from 3 months to 5 years.

Practitioners are chosen with the main aim of providing a safe, secure and encouraging environment for children to develop and learn through play. They are caring, committed and fun, always interacting and valuing every child uniquely.

The team look to discuss regularly with parents and make detailed accounts of each child's learning progress as they advance towards full-time education, using a popular early years app to communicate with parents and carers.

The nursery has age-related rooms, a sensory room and a ball pool/soft playroom.

The nursery has an incredibly large outdoor space with different areas both fun and educational.

Castle House also has a designated garden area for Sheldon, the nursery tortoise where children get involved in helping to care for him and discussions on the healthy food that he eats.

There are regular visits in and around the historic town of Warwick.

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Care Provided by Kids Planet Castle House

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Person in charge
  • Fiona Hemming (Nursery Manager)
  • Number of Childcare Staff
  • 20
  • Total Places for Children
  • 106
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:30-18:30
    Tuesday 07:30-18:30
    Wednesday 07:30-18:30
    Thursday 07:30-18:30
    Friday 07:30-18:30
  • When Closed
  • Bank Holidays & Christmas

Kids Planet Castle House Reviews (78)

Total of 78, showing 61-78
9.9

Kids Planet Castle House has a Review Score of 9.9 (9.853) out of 10, based on 42 reviews in the last 2 years. Over all time Kids Planet Castle House has 78 reviews.

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Review from Kate T (Mother of Child) published on 9 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely caring staff. The children get to do lots of activities (including playing outside and doing lots of creative things that I wouldn’t necessarily have at home). I have an 8 month old baby and 2 year old toddler here at the moment and really happy with the nursery so far so would recommend.

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Review from Sophie H (Mother of Child) published on 30 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son absolutely loves going to Castle House Day Nursery each day! The staff are so lovely and nurturing and make sure that the little ones have fun every day. The app used makes communication really easy and you can see all of the key information from each day in one place.

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Review from N S (Mother of Child) published on 23 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My little girl absolutely loved it at Castle House Day Nursery! She wasn’t there for long but we felt like they were family. The compassion and care that the staff put into the children is incredible. Definitely the best nursery I’ve ever seen! Couldn’t imagine sending her anywhere else. I really recommend
this nursery to anyone that has a child ready for nursery.

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Review from Keely W (Mother of Child) published on 10 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Castle House Day Nursery has been a home away from home for our little boy. Since the new management has taken over we have seen this nursery go from mediocre/good to excellent in such a short amount of time. I feel like my son is well looked after as the staff are friendly, positive and have the children's
best interest at heart. The new pre-school room's leader has a wonderful imagination, where he creates exciting and engaging learning for all. The management are hands-on and often found amongst the children during breakfast time and pick-ups, not because they have to be but because they want to be. There’s a real sense of community since they have taken over. They also have set up a new app so we can see pictures of what the children are doing in the day, as well as being able to track meal times, important dates and notices. My son is happy and looks forward to going to nursery each day and as a parent that’s the most important factor. Couldn’t recommend this nursery enough!

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Review from Emma C (Mother of Child) published on 10 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our son has attended Castle House Day Nursery since he was 9-months-old and he simply loves it. In the holidays when I ask him what he’d like to do, he names the staff and children who go there (I try not to get offended but I’m clearly not as exciting as nursery!). He is very attached to his key worker
and she is very affectionate back towards him, so I never hesitate leaving him there with her. The activities the children do are so varied and creative. His speech has developed massively and he’s so sociable and both of these skills have definitely helped by attending nursery. The management are very supportive and always respond to any emails or requests promptly and do their best to accommodate specific needs. There are few nurseries that offer such long day times too; we couldn’t cope without the 7.30 drop off, as we’d be late for work. We are very happy with Castle House and very grateful for the brilliant job they do with our boy.

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Review from Richard W (Father of Child) published on 10 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A fantastic nursery, our daughter has enjoyed nearly three years here, progressing through the rooms. She’s been taken great care of and loves her time here, with plenty of fun and educational activities to keep her busy throughout the day. The new management team are fantastic, taking an interest in
all those attending and making plenty of positive changes. Recommended!

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Review from H H (Mother of Child) published on 10 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely nursery, they have taken the time to welcome and settle my little one so well. Looking forward to seeing how he grows whilst here.
Plenty of activities and things to do in rooms. The outside space is great too.

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Review from S F (Mother of Child) published on 10 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My child has been going to Castle House Day Nursery for nearly a year now and started when he was 8-months-old. We have been so happy with his nursery experience so far. The staff are incredibly friendly and caring which helped my child settle quickly. They have a variety of activities which he loves
to get stuck into! The new managers have made a huge difference and communicate frequently with parents! We love the app so we can see what our child’s been up to throughout the day. Our child loves going to nursery which is all we ever wanted! Thank you.

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Review from Manjeet K (Father of Child) published on 5 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Castle House Day Nursery has a very caring and knowledgeable staff. A clean, spacious, fun, well equipped, well-staffed and secure nursery for children to learn, play, grow and thrive. I recommend this nursery to all parents

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Review from Jessica B (Mother of Child) published on 5 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our son has been attending Castle House Day Nursery, previously known as Monkey Puzzle, since he was 1-year-old and is currently at preschool. The staff there are lovely and we like the family atmosphere too. The menu is balanced and varied with hot meals served every day. Communication with the management
has been excellent. We also like the fact that there is a parents evening held once a year and we receive detailed, written feedback on our son’s progress. The outdoors facilities are also excellent and a great place for the children to stretch their legs and play. The children are also sometimes sent on little outings to local parks and gardens. We will be sending our baby there too as we have had such a positive experience overall.

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Review from Matt E (Father of Child) published on 22 October 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our eldest daughter attended Monkey Puzzle from the age of 1 to 4, and our youngest is still loving being there at 2. From the first visit when our oldest daughter was 1, we couldn’t be happier with Monkey Puzzle. Leaving my daughter at nursery for her first full day was a big deal and a daunting proposition,
however, the love and happy, positive environment the staff create turned the experience from potentially negative to hugely positive for both us and our girls. The girls have enjoyed every moment with all the staff, they have become confident intelligent girls who have learned to share and interact with children and adults alike.
Not going to work wasn’t a realistic option for us, however, it’s clear now that our girls have had a better experience than we could have achieved on our own. Our time together is precious, and we make every moment count as best we can, but it’s clear the girls have benefited from structured play and are all the better young happy people for it.

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Review from Catherine (Stepfather of Child) published on 18 October 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am extremely happy with the care the nursery provides for our son. From the moment he started at the nursery, he has been so happy and I always know he is in safe hands. The rapport the staff have with my child is excellent and they clearly know him. They always give excellent feedback each day and
the way in which my son has developed over his time there so far is clear to see. I am always impressed with the amount of activities the nursery provides for my son and he now can't wait to go in each time, running to the door! I would have no hesitation in recommending this nursery to other prospective parents.

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Review from Faye L (Mother of Child) published on 17 October 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would highly recommend Monkey Puzzle to everyone! Both of our girls absolutely loved it. Our eldest has just left to start school and it has given her the greatest foundation and enabled a smooth transition through to school life.
Our youngest started Monkey Puzzle earlier this year and has made
some incredible bonds with members of staff. The staff are so friendly and welcoming which means we feel so comfortable leaving our daughter in their capable hands. She is so happy to go in and has such a great time there with the huge range of lovely activities.
The updates on the learning journal are great as it gives you an insight into their day.
Thank you to everyone at Monkey Puzzle, I am forever grateful for everything you have done/do for our girls.

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Review from Annie F (Mother of Child) published on 15 October 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are so happy with the level of care our son receives at Monkey Puzzle. Every member of staff seems to know him personally and all are very warm and welcoming. Our little boy has developed a really special bond with his key worker. The procedures for reporting to parents are excellent and, though
it is normally his dad who collects him and drops him off, I feel like I always know what he’s been up to thanks to the book they send home daily and the online journal system.
I wouldn’t hesitate to recommend to others.

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Review from Jessica W (Mother of Child) published on 15 October 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter loves Monkey Puzzle! She runs in excited to be there. They have a wide range of carefully thought out activities and different themes which she enjoys. She has loved the easter chicks hatch, the garden space is fantastic and the nursery are always looking to improve things.
The staff
are brilliant, hardworking, caring and friendly. I would highly recommend Monkey Puzzle.

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Review from Govinder B (Father of Child) published on 15 October 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are happy sending our daughter to the Monkey Puzzle Nursery in Warwick. Our daughter is fast approaching three years old and shows the utmost enthusiasm when attending the nursery. This is as a result of the great, friendly and informative staff who go the extra mile to provide the learning environment
and growth we have personally witnessed with our daughter. We feel that the current environment allows our daughter to learn and develop more so than just being at a daycare setup. If the nursery continues to operate as per the previous 18 months, we will be very happy indeed and look forward to sending our second child in distance future.

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Review from Helen (Mother of Child) published on 15 October 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely nursery, staff are so warm and friendly and make you feel at ease knowing your child is well cared for. Inside is bright and clean with lots of things to do and see, my son is two and they always do lovely activities which we wouldn’t get to do at home like floor painting and great sensory activities.
The food always looks lovely with a good variety. Overall I’m really happy I chose Monkey Puzzle for my son.

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Review from Katherine F (Mother of Child) published on 14 October 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son only attends a day a week (previously did two days), and I also sent my daughter here before she moved to a different preschool where we could make better use of the free hours.
We would absolutely recommend the nursery, my son loves his time there and comes out beaming with stories of all the
fun he’s had. I don’t think I could ask for much more (apart from inclusive classes run internally by the nursery staff rather than needing to pay on top of nursery fees). This is always an issue of mine as I feel a bit backed into a corner, but that being said I’m pretty sure Wednesday dance class is his favourite time of the day!
The staff are all lovely, we get great feedback and my children have always been happy here. It’s a large nursery, so handy having separate cot room for babies, sensory room plus a soft play room too, nice and open and loads of space. Always seem to be making improvements too which is nice to see.
Thanks Monkey Puzzle.

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Current Review Score: 9.9 (9.853)

Overview of Review Score

The Review Score of 9.9 (9.853) out of 10 for Kids Planet Castle House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 42 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 42 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.853 for Kids Planet Castle House is calculated as follows: ( (436 Excellents x 5) + (58 Goods x 4) + (8 Satisfactorys x 3) ) ÷ 502 Ratings = 4.853

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Kids Planet Castle House is based on 42 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 106 number of registered child places is 21.2, which has been reached with 42 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

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Awards / Recognitions (8)

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Meet the Team (5)

Fiona

Fiona Hemming

Job Title: Nursery Manager

Joined: 2021

BA Honours Early Childhood Studies


Cintia

Cintia Morais

Job Title: Deputy and Pre-School Room Leader

Joined: 2023

Bachelor of Arts with Honours Second Class: 1st Division in Early Childhood Studies


Lydia

Lydia Stocker

Job Title: Senior Nursery Practitioner & Tweenie Room Leader

Joined: 2018

Level 3 Diploma for the Early Years Practitioner (Early Years Educator).


Laura

Laura Greenfield

Job Title: Baby Room Leader

Joined: 2019

Level 3 Diploma for the Early Years Practitioner (Early Years Educator).


Tamsin

Tamsin Quarry

Job Title: Baby Room Practitioner

Joined: 2021

Bachelor of Arts with First Class Honours in Early Childhood Studies.


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