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Once Upon A Time Day Nursery has a Review Score of 10 (9.992) out of 10, based on 20 reviews in the last 2 years. Over all time Once Upon A Time Day Nursery has 48 reviews.
Review from Louise B (Mother of Child) published on 17 December 2024
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Reply from Rebecca Bello, Manager at Once Upon A Time Day Nursery
Thank you for taking the time to review us! It is wonderful to hear your positive feedback about the nursery, the staff and how well your little one has settled in with us.
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Review from Gabriel C (Father of Child) published on 9 December 2024
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Reply from Rebecca Bello, Manager at Once Upon A Time Day Nursery
Thank you for taking the time to review us. It has been wonderful to look after the children through their early years and being able to continue to watch them grow and develop during their journey through school.
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Review from C M (Mother of Child) published on 27 August 2024
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Reply from Rebecca Bello, Manager at Once Upon A Time Day Nursery
Thank you for taking the time to write a review. It has been wonderful settling your little one into the nursery, he has done so well and it is fantastic to hear his speech coming along. Thank you for your wonderful words about the staff as well, I will be sure to pass them on. Looking forward to continuing to watch him grow and develop.
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Review from C W (Mother of Child) published on 4 July 2024
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Reply from Rebecca Bello, Manager at Once Upon A Time Day Nursery
Thank you for taking the time to review us, for your lovely words about our setting and for coming along with us on this journey from almost the beginning. It has been such a pleasure to be able to take care of your family and as we take care of each little one we love that we get to see how the older ones are doing.
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Review from Rachel P (Mother of Child) published on 28 June 2024
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Reply from Rebecca Bello, Manager at Once Upon A Time Day Nursery
Thank you for taking the time to review us with your lovely feedback, we really appreciate it. It is wonderful to hear that he has a great bond with his key workers and that he is progressing well, we are looking forward to watching his development journey continue as he moves through the nursery classes.
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Review from Lucy M (Mother of Child) published on 28 June 2024
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Reply from Rebecca Bello, Manager at Once Upon A Time Day Nursery
Thank you for taking the time to review us and such kind words. Your little one has settled in so well and has so much confidence it is lovely to see. We are so glad you are happy with the feedback and photos you receive, they help ease the worry of if they are enjoying.
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Review from Catrin J (Mother of Child) published on 28 June 2024
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Reply from Rebecca Bello, Manager at Once Upon A Time Day Nursery
Thank you for your kind review and wonderful feedback. We are so glad that we were able to make the transition from one setting to another as smooth as possible. The children are a pleasure to have and we are enjoying watching them build characters and friendships already. The children have helped us to use the Welsh language even more around the setting which all staff and children are benefiting from.
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Review from Leah D (Mother of Child) published on 16 April 2024
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Reply from Rebecca Bello, Manager at Once Upon A Time Day Nursery
Thank you for taking the time to review us with such positivity. We are always delighted to receive feedback as it helps us to continue to provide high-quality childcare. Your son has been doing very well at nursery and it has been a pleasure watching him transition so well into his new class recently. I am looking forward to continuing to watch him grow and develop.
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Review from Harriet H (Mother of Child) published on 13 March 2024
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Reply from Rebecca Bello, Manager at Once Upon A Time Day Nursery
Thank you for your review and your lovely words. The staff have thoroughly enjoyed watching all the children grow up and it is wonderful to have your daughter here with us now, we really appreciate being able to help all of your children through their journey over the years.
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Review from Vikki C (Mother of Child) published on 27 February 2024
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Reply from Rebecca Bello, Manager at Once Upon A Time Day Nursery
Thank you for your kind review. Having the children in the nursery together is wonderful as they really get that feel of our family-friendly, home-from-home atmosphere while having their own space to learn and develop at their own pace. We love to join in and have fun with the activities just as much as the children do.
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Review from Linda E (Mother of Child) published on 27 February 2024
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Reply from Rebecca Bello, Manager at Once Upon A Time Day Nursery
Thank you for taking the time to review us. He has done so well since starting nursery and continues to show progression daily, We are very proud of him and are glad to be a part of his learning journey.
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Review from I R (Father of Child) published on 27 February 2024
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Reply from Rebecca Bello, Manager at Once Upon A Time Day Nursery
Thank you for your lovely review of our nursery and the staff! It is wonderful to watch both children grow up and continue our ethos of a family, home-from-home setting. We are so pleased that you are happy with our service and that you would recommend us.
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Review from S T (Mother of Child) published on 27 February 2024
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Reply from Rebecca Bello, Manager at Once Upon A Time Day Nursery
Thank you so much for taking the time to review us. Your little one has settled so well, always looking forward to the daily activities. It's great to hear we settled your nerves and that you enjoy seeing what they have been up to.
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Review from Kirsty P (Mother of Child) published on 14 December 2023
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Reply from Rebecca Bello, Manager at Once Upon A Time Day Nursery
Thank you for your feedback and such lovely words about the nursery and the staff! Although it has only been a short time he has been with us, it has been wonderful to see how much he has grown and developed, we are all very proud of him! It is wonderful to hear that you feel the sense of a home-from-home atmosphere and the app is a benefit to you. Looking forward to continuing to watch him develop and grow through his time with us.
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Review from Francesca C (Mother of Child) published on 4 December 2023
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Reply from Rebecca Bello, Manager at Once Upon A Time Day Nursery
Thank you for your review and such kind words, we are delighted that we have been able to ease some of the anxieties you had. It is a big decision when placing your little one into childcare and we are glad you have chosen us and feel comfortable when leaving him at nursery. We are very excited to watch him learn, grow and develop throughout his time here. It's lovely to hear that you find the app useful and like to see what he has been up to from what he has eaten to what activities he has been up to.
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Review from Sophie A (Mother of Child) published on 21 November 2023
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Reply from Rebecca Bello, Manager at Once Upon A Time Day Nursery
Thank you for taking the time to review us and for your kind words! We are so happy that you feel safe to leave your little one with us and trust we will look after her with professionalism and high security all while having fun through play. She is developing well and it is wonderful for us to watch her confidence grow each week. Thank you for your feedback on the app, it is lovely to hear how useful it is from a parent's point of view.
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Review from Alison W (Mother of Child) published on 14 November 2023
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Reply from Rebecca Bello, Manager at Once Upon A Time Day Nursery
Thank you for your kind review. 2 years have gone by very quickly but we are so happy that we could help provide care for parents getting back to work and help to alleviate some of the anxieties on returning to work. It will be sad to see your little one finish her journey at Once Upon A Time but she will have the best time in full- time school.
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Review from Stacey B (Mother of Child) published on 13 November 2023
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Reply from Rebecca Bello, Manager at Once Upon A Time Day Nursery
Thank you for your kind review. It's been wonderful to watch her flourish into a confident little girl and progress in so many developmental areas. We are sure she will continue to thrive when she moves into our Preschool class. Hearing your feedback on the nursery being outstanding means so much to us; thank you.
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Review from P C (Mother of Child) published on 28 June 2023
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Reply from Rebecca Bello, Manager at Once Upon A Time Day Nursery
Thank you for taking the time to review us! It is such a pleasure watching your little one grow and develop at nursery, and we look forward to what the next couple of years bring before big school. Our family fun day was such as lovely success, and we are planning our next one already.
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Review from Gabrielle G (Mother of Child) published on 28 June 2023
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Reply from Rebecca Bello, Manager at Once Upon A Time Day Nursery
Thank you for taking the time to review us! It is so lovely to hear your positive feedback and how happy you are with the care we provide. Looking forward to our progress day for you to see what your littlest one has been up to.
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The Review Score of 10 (9.992) out of 10 for Once Upon A Time Day Nursery is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 20 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.
The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.992 for Once Upon A Time Day Nursery is calculated as follows: ( (237 Excellents x 5) + (2 Goods x 4) ) ÷ 239 Ratings = 4.992
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Once Upon A Time Day Nursery is based on 20 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 32 number of registered child places is 6.4, which has been reached with 20 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.
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