Orchard House Victoria House Day Nursery & Pre-School (Marlow)

Victoria Road, Marlow SL7 1DL
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7.4 57 Reviews
  • Orchard House Victoria House Day Nursery & Pre-School (Marlow), Marlow
Victoria House Day Nursery is located in Marlow and has a real family feel. This small, welcoming nursery prioritises individual care and learning whilst building strong parental partnerships.

The garden features include a pirate ship, treetop walkway and balancing beams as well as a purpose-built preschool garden along with a dedicated vegetable patch and mud kitchen.   

All activities are designed in line with EYFS principles and implemented by highly trained staff. There is a large, fully resourced garden which offers ample opportunities for outdoor play and learning.

Children at the nursery get involved in imaginative play and real-world play to help them grow and develop. Older children begin to learn about personal care and safety, as they become more independent and curious.

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Care Provided by Orchard House Victoria House Day Nursery & Pre-School (Marlow)

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Person in charge
  • Kevin Moore (Nursery Manager)
  • Number of Childcare Staff
  • 20
  • Total Places for Children
  • 43
  • Age Range
    • from 0 years 2 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:30-18:30
    Tuesday 07:30-18:30
    Wednesday 07:30-18:30
    Thursday 07:30-18:30
    Friday 07:30-18:30
  • When Closed
  • Bank Holidays & Inset Days

Orchard House Victoria House Day Nursery & Pre-School (Marlow) Reviews (57)

Total of 57, showing 1-20
7.4

Orchard House Victoria House Day Nursery & Pre-School (Marlow) has a Review Score of 7.4 (7.441) out of 10, based on 3 reviews in the last 2 years. Over all time Orchard House Victoria House Day Nursery & Pre-School (Marlow) has 57 reviews.

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Review from J C (Mother of Child) published on 3 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can't speak highly enough of Victoria House. The staff are all fantastic and made us feel so welcome when we were moved here from another nursery which shut down. I have a child in preschool and one in the baby room and they are both so happy there! They do really sweet (and educational) activities
with the children and spend loads of time in the garden which is an amazing space. I would recommend this nursery to anyone!

Reply from Sonny, Marketing at Orchard House Victoria House Day Nursery & Pre-School (Marlow)

Wow, what a fantastic review, thank you so much! We're so glad Victoria House felt like a warm and welcoming haven for your family during what could have been a tough transition. Knowing both your little ones are happy, thriving, and loving our garden (we agree, it's pretty special!) is just the best feedback we could hope for. We love creating those sweet, educational moments, and we're thrilled it's made such an impact. Thank you for recommending us so highly!


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Review from M G (Mother of Child) published on 1 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We had a very bad experience at another nursery and from the first moment in Victoria House we felt at home. The whole staff are amazing, always smiling, no matter what. And the most important thing, my son is happy here. We couldn't be in a better place!

Reply from Sonny, Marketing at Orchard House Victoria House Day Nursery & Pre-School (Marlow)

Thank you so much for sharing your experience! It means the world to us that Victoria House has become a true home for your son after what sounds like a difficult start elsewhere. Seeing his happiness here is our greatest reward! We're so proud of our ever-smiling team, who work hard to create that warm, welcoming environment. We're absolutely delighted that you feel you couldn't be in a better place is exactly what we strive for every day!


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Review from R D (Father of Child) published on 22 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

Victoria House nursery is going through a challenging time. It was acquired by Family First Nursery Group in 2022. Virtually all of the full time staff have left and the nursery is supported largely by agency staff.
We have seen a notable decline in the service delivered. This was compounded by the
nursery manager confirming our concerns in a recent email to all parents before leaving. I am sharing this review for people who will look at historic reviews of a brilliant nursery. They do not reflect the current service.

Reply from Sid, Senior Marketing Executive at Orchard House Victoria House Day Nursery & Pre-School (Marlow)

Thank you for your review which is important to us, and we appreciate your feedback, please do contact us at feedback@familyfirstnurseries.com so we can discuss concerns.


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Review from Neil T (Father of Child) published on 25 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our experience has been excellent, from our son's introduction to the caterpillar room to his spell in the preschool room. The staff have been superb, always friendly, attentive and willing to help. My son has thrived and seems happy in himself and in the nursery environment. I would credit the facilities
and management of my child's activities and care. I would highly recommend Victoria House.

Reply from Harjit, Digital Marketing Executive at Orchard House Victoria House Day Nursery & Pre-School (Marlow)

Thank you for the review and for recommending Victoria House.


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Review from Jessica S (Mother of Child) published on 9 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

With two children at the nursery, we are delighted to experience the journey a child makes from the caterpillar rooms, up to the preschool environment. The welcome and care from all staff is faultless and there is a real sense of nurturing each child and their interests. My children are excited to go
to nursery each day and take part in a host of stimulating and engaging activities. The facilities and gardens are well thought out and lend themselves to creativity and imagination. As a parent, the happiness and well-being of your children is paramount and I am so pleased that we chose Victoria House Day Nursery.

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Review from L F (Mother of Child) published on 3 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We’ve been very happy with our daughter attending Victoria Day Nursery. All of the staff are friendly and kind and I’ve always felt comfortable leaving her there. My daughter has grown in confidence since first attending.

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Review from Alena G (Mother of Child) published on 21 July 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son loved attending Victoria House nursery. Everyone is really friendly and professional. He was there for nearly 2 years and definitely will miss all the staff and his friends. Highly recommend this nursery. Thanks for all the care and for looking after him so well.

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Review from Keely M (Mother of Child) published on 1 July 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My child has loved attending Victoria House nursery. We have only attended during covid times, but the team have done an excellent job, keeping us up to date with everything that is going on at the nursery, my child's progression and keeping her happy and healthy. Every day she comes home with a great
story to tell about her day and loves all the staff. Highly recommended.

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Review from Jane S (Mother of Child) published on 1 July 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband and I have both been so pleased we chose Victoria House Day Nursery. From the day our child started when he was 10 months old to leaving now aged almost 5 years old, we have had absolute trust and confidence in the staff and management at this nursery. Our boy has thrived in this caring environment
where he has as many friends in the staff as he does the other children. We would definitely recommend this nursery to anyone.

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Review from Tanya S (Mother of Child) published on 8 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter who is now 6 went to Victoria House Day Nursery (Marlow) and now my three year old son does too. He’s been there since he was eighteen months old and really enjoys his time there. The staff are really friendly and take great care of all the kids, so you feel at ease when you're not with
them. They have plenty of activities for the kids and my two always enjoy the food. There’s also a great outdoor play are for the kids. Overall I am very happy with Victoria House Day Nursery (Marlow) and highly recommend them.

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Review from Charlotte B (Mother of Child) published on 3 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have used Victoria House for nearly seven years and our children have thrived there. The staff are caring and take note of the child's individual interests and needs. The rooms are light and airy and the outside space is fantastic. The menu is varied and our children have always eaten very well there.
The nursery is very well run and management are both approachable and flexible. We would highly recommend Victoria House to anyone in the area.

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Review from Kate C (Mother of Child) published on 16 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I looked around all the nurseries in Marlow and whilst there are a couple of great options, I thought Victoria House to be the best. My decision was definitely right for us. The best bit about Victoria House is the staff. They are fabulous with children and I'm so pleased my daughter has warm and funny
staff members to look up to. My daughter started there at one year old and now she is just over two and we have had a great experience of the baby and toddler rooms. She talks now a lot and her manners like "Wait for your friends" before eating are really coming on - a direct result of her fabulous carers. The management staff are also great and also really open to listening and helping, whenever needed. Thanks Victoria House.

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Review from Courtney K (Mother of Child) published on 16 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our little girl has been attending Victoria House Day Nursery since she turned 1 and she absolutely loves it. She always goes in and comes out smiling. The team have done an excellent job, taking care of her needs and helping her to progress. Her language and social abilities have improved so much from
being immersed in the culture, day in and out. All in all, I would highly recommend to any parent looking for a nursery, for their child.

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Review from Cori G (Mother of Child) published on 11 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been sending my sons to Victoria Day House for over 3 months and have seen the speed in which they are developing increase rapidly. All the staff are always so welcoming and friendly and I couldn't be happier with the level of care my boys get. I would highly recommend this nursery to anyone
that would like their child to get the best from their early years.

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Review from Kieron G (Father of Child) published on 27 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our 8-month-old son started nursery at the beginning of January this year, two days a week, and the team at Victoria House have been fantastic, from initial enquiries, comprehensive “show-around” and “settling-in-days”, to guide us through all the formal admin stuff, just so helpful throughout the process.
They are highly qualified and incredibly professional staff, providing quality and attentive care towards the children, especially in the middle of a global pandemic, with all the additional work that no doubt entails. This was evident not only first hand from time spent in the room with them and the support and communications we have received, but also through feedback from other parents. My wife and I were considering several local early years settings, and we are absolutely sure we made the best choice in sending our little bundle of fun to Victoria House and look forward to watching him develop there over the next five years. Well done ladies, keep up the great work!

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Review from Lucy R (Mother of Child) published on 25 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our son started at Victoria house in Oct 2020 when he was 4.5 months old. He's now 8-months and is developing exceptionally well with the support of the nursery where he goes 5-days a week. With COVID-19, we were worried about his social development as he has not interacted with anyone except my husband
and me for many months, but from the photos, we've seen from his time in the nursery and the smiles and giggles he gives the staff when he arrives, we feel confident that being in the nursery has made a big difference in allowing him to socialise and develop these important skills.
We love the opportunity to see photos and updates on how he's getting on, and the thoughtfulness the staff put into finding activities he enjoys (playing in the water, singing songs) as well as challenging to help him develop. He's now crawling and walking with support. The staff are always helpful and open with us about how he has been, and I could not recommend the nursery more!

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Review from Hayley H (Mother of Child) published on 21 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter has been attending Victoria House Day Nursery in Marlow since August 2020. The staff have been wonderful at welcoming her. She has settled well and thoroughly enjoys the days that she spends there. She talks positively about all members of staff and about the activities and play that she
encounters. The staff have consistently provided us with feedback and are always enthusiastic and supportive. Both I and my husband would highly recommend this nursery.

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Review from Jo M (Mother of Child) published on 8 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Both my girls go to Victoria House and I can’t praise the whole team enough for the standard of care they provide. Throughout this difficult year, they have gone above and beyond to ensure the safety of the children, the parents/carers and themselves in order to continue to deliver their high standards
of care and provide the children with extra stability and understanding. Extracurricular activities have had to pause to prevent external visits to the site however, the team have used their creativeness and homed in on their own talents and now deliver new activities every week such as yoga, cooking and gardening. All valuable skills to be learning at such a key age. My eldest is in Bumblebees and she’s always so proud of her cooking that she brings home. I’d love to try it, but I don’t get a look in, straight down the hatch when she walks in the door. She teaches her Granny yoga and beams with excitement whenever she’s telling people what she’s been doing. Well done Victoria House.

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Review from Victoria K-B (Mother of Child) published on 3 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We could not be happier that we decided to send our daughter to Victoria House! Of all the nurseries we looked at it stood out as warm, brilliantly run, and striking a great balance between homely informality and structured play. Her development, particularly socially and in terms of communication,
has been noticeably accelerated by her time at nursery because of the emphasis placed on these aspects of her learning at Victoria House. She talks about nursery when she’s not there and can’t get to the door fast enough when we drop her off! Finally, I think the way in which Victoria House has handled the coronavirus crisis has demonstrated their great management but also great sensitivity, flexibility and understanding.

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Review from Alex C (Father of Child) published on 6 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our daughter has settled in so well at Victoria House. Our daughter always receives a warm welcome and will happily go to the carers in her room at drop off. We have been really impressed with the communication from her carers, feedback after our daughter's sessions and the overall care she receives.
We will happily recommend Victoria House to others.

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Current Review Score: 7.4 (7.441)

Overview of Review Score

The Review Score of 7.4 (7.441) out of 10 for Orchard House Victoria House Day Nursery & Pre-School (Marlow) is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.1 out of 5 from 3 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.4 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.083 for Orchard House Victoria House Day Nursery & Pre-School (Marlow) is calculated as follows: ( (23 Excellents x 5) + (3 Goods x 4) + (2 Satisfactorys x 3) + (6 Poors x 2) + (2 Very Poors x 1) ) ÷ 36 Ratings = 4.083

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.358 Points relating to the number of positive Reviews for Orchard House Victoria House Day Nursery & Pre-School (Marlow) is based on 2 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 = 3.125

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 43 number of registered child places is 8.6. 2 Positive Reviews ÷ 8.6 = 0.233

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

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Awards / Recognitions (5)

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Meet the Team (1)

Kevin

Kevin Moore

Job Title: Nursery Manager

Joined: 2023

Hi, my name is Kevin Moore, I have been working in the childcare industry for over 12 years and I have loved every minute of it! I started my career as an apprentice, have continued my studies over the years and I am currently Level 3 qualified in both Childcare, and Management and Leadership.


I am always looking, not just to challenge myself but the team I work with and the children we care for, to help them achieve, develop, and progress in all areas of life.


I am interested in most sports namely football, golf and even darts and in my spare time, I also like to write stories/books, mainly aimed at younger audiences or simply spend time with my family.


Frequently Asked Questions about Orchard House Victoria House Day Nursery & Pre-School (Marlow)

What is the Age Range of Children that Orchard House Victoria House Day Nursery & Pre-School (Marlow) accepts?

Orchard House Victoria House Day Nursery & Pre-School (Marlow) accepts Children aged from 0 years 2 months to 5 years 0 months.

What Days & Hours is Orchard House Victoria House Day Nursery & Pre-School (Marlow) Open?

Orchard House Victoria House Day Nursery & Pre-School (Marlow) is open: Monday 07:30-18:30, Tuesday 07:30-18:30, Wednesday 07:30-18:30, Thursday 07:30-18:30, Friday 07:30-18:30.

How many Children does Orchard House Victoria House Day Nursery & Pre-School (Marlow) have capacity for?

Orchard House Victoria House Day Nursery & Pre-School (Marlow) has capacity for a total of 43 Children.

How far is Orchard House Victoria House Day Nursery & Pre-School (Marlow) to the centre of Marlow?

0.3 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Orchard House Victoria House Day Nursery & Pre-School (Marlow) to verify any information. View our terms and conditions. Orchard House Victoria House Day Nursery & Pre-School (Marlow) has a Platinum Service – more info.