Tenderlinks Day Nursery - Norbury

Nuffield Health Fitness, 1212 London Road, Norbury, London SW16 4DN
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9.9 43 Reviews
  • Tenderlinks Day Nursery - Norbury, London
Thank you for your interest in Tenderlinks Day Nursery - (Norbury)

Tenderlinks Day Nursery provides a nurturing environment that supports the development of strong foundations during the vital years of your child’s early education. The nursery provides the highest quality of learning and care, modelling the home environment, so your children feel relaxed, secure and able to express themselves.

Tenderlinks’ priority is to make sure all the children are educationally stimulated, healthy, safe and happy. The nursery celebrates and respects the uniqueness, individual needs, dignity and independence of each and every one of the children.

Children are provided with access to the full Early Years Foundation Stage (EYFS) curriculum, ready for smooth transition into state or independent primary schools.

The nursery provides:

Quality private childcare (3 months to 5 years)

Fully registered with Ofsted (1 November 2010)

Full time and part-time care available

Secure and stimulating environment

Friendly and qualified staff

Early Years Advisory teaching

Integrated nursery software to keep parents/guardians involved day-to-day

Large play areas and educational learning activities

Healthy catered lunches and afternoon tea

Large outdoor garden

Free private car parking on-site

Extra-curricular activities

Universal 15-hour Free Childcare funding available for all 2, 3 and 4-year olds

30-hour Free Childcare funding available for all 3 and 4-year olds.

Care Provided by Tenderlinks Day Nursery - Norbury

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Person in charge
  • Zahida Cashmiri (Nursery Manager)
  • Number of Childcare Staff
  • 6
  • Total Places for Children
  • 19
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:30-18:30
    Tuesday 07:30-18:30
    Wednesday 07:30-18:30
    Thursday 07:30-18:30
    Friday 07:30-18:30
  • When Closed
  • Bank Holidays & Christmas

Funding & Fees Guide for Tenderlinks Day Nursery - Norbury

  • Full Day - £83


  • Fees include breakfast, milk, snacks, hot lunch and hot tea.


  • Parking
  • There is plenty of private free parking located onsite.


Tenderlinks Day Nursery - Norbury Reviews (43)

Total of 43, showing 1-20
9.9

Tenderlinks Day Nursery - Norbury has a Review Score of 9.9 (9.926) out of 10, based on 17 reviews in the last 2 years. Over all time Tenderlinks Day Nursery - Norbury has 43 reviews.

Overall Experience

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Overall Experience  Overall Experience 5.0 out of 5

I would like to thank everyone at Tenderlinks for the amazing work they have done with my daughter, she has progressed so much, since going to nursery her speech has come along so well and we are so proud of her. Everyone is amazing, the staff are the best, once again, thank you.

Reply from Zahida Cashmiri, Manager at Tenderlinks Day Nursery - Norbury

Thank you for taking the time to write this review, the staff team appreciate the lovely feedback. It is lovely to see your little one settling in so well and growing in confidence. Thank you for supporting the nursery we look forward to continuing to work together throughout your daughter's journey at the nursery.


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Overall Experience  Overall Experience 5.0 out of 5

I am writing these words only because over a year ago I was with my wife spending our time looking at reviews for a place where we could trust to leave our daughter.
Our daughter came to the Tenderlinks Day Nursery - Norbury, without speaking English and not knowing how to behave with other kids.
I'm
so glad to share how the teachers managed to show her the path to starting learning and love to be with other kids.
We are so grateful for all the teachers and all staff who have been involved with our daughter during this last year.
Many thanks for your time, effort and support for our daughter.

Reply from Zahida Cashmiri, Manager at Tenderlinks Day Nursery - Norbury

Thank you for taking the time to write this review, the staff team appreciate the lovely feedback. The team have loved having your daughter here and to see her grow into a confident young lady, who has made so many beautiful friendships.


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Overall Experience  Overall Experience 5.0 out of 5

Wonderful place! Our daughter started nursery when she was 8 months old.
She settled so well within a day. She is very happy when we leave her and when she is collected.
I wish I knew it would be so good I wouldn't worry in advance.
She is well taken care of and within 3 months I have noticed her
reaching many milestones.
Every staff member extremely kind and caring, make you want to leave your child there.
We did extensive research and visited many places but this one felt right straight away.

Reply from Zahida Cashmiri, Manager at Tenderlinks Day Nursery - Norbury

Thank you for the lovely review, the team appreciates you taking the time to express how you feel about the care and attention your daughter is receiving. We all love having her here she is so cute and has settled so well. We are happy to hear you have the confidence to leave your daughter in our care, and we will continue to work together through your daughters journey at nursery.


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Overall Experience  Overall Experience 5.0 out of 5

The best decision I made for my son was to join Tenderlinks Nursery in Norbury. My son had separation anxiety with me and it was a handful to get him settled, but the team did a great job and now he loves them, especially his key workers. He has been with them for over 2 years so sad to be leaving them
but had the best experience and would deffo recommend it to family and friends and hopefully use them again in the future.

Reply from Zahida Cashmiri, Manager at Tenderlinks Day Nursery - Norbury

Thank you for taking the time to write this lovely review the staff team appreciate the time you have taken. Your son has been a pleasure to have and it has been great to watch him develop from a shy little boy into the confident child he has become.


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Overall Experience  Overall Experience 5.0 out of 5

A delightful nursery/preschool mostly attributed to its staff and manager. Joined part-time in June 2024 and looking forward to my daughter starting full-time in September. Lots of activities to get the children involved and keep them engaged. Staff are patient and kind and I feel as though they genuinely
care. My pre-schooler can get quite upset when I leave her but so far staff have made me feel at ease leaving her and find ways to settle her quickly. Smaller setting but well organised - always get an update at the door with regular reporting on my child's progress too. Thank you to the manager and the rest of the team for all your hard work (special thanks to the staff) - see you in September!

Reply from Zahida Cashmiri, Manager at Tenderlinks Day Nursery - Norbury

Thank you for your review, it is lovely to read you have the confidence in leaving your daughter with us, she is a delight and is settling in well. We would like to thank you for choosing Tenderlinks Norbury and putting your trust in us, this means so much to us all.


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Overall Experience  Overall Experience 4.0 out of 5

I just have to thank everyone at the nursery for my little one's great development in every way, especially in speech. I'm sure I leave her in a place where I have complete trust, I'm informed of everything that happens to my daughter and I have the freedom to say what I think too.

Reply from Zahida Cashmiri, Manager at Tenderlinks Day Nursery - Norbury

Thank you for sending in a lovely review, your daughter is a star and a joy to have at the nursery. We all appreciate your ongoing support, many thanks.


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Overall Experience  Overall Experience 5.0 out of 5

My daughter started the nursery in September 2023, she is always very excited to come to the nursery to play, learn and enjoy with her friends and teachers. In the nursery, they have an amazing place in the classroom, garden and gym where they can practice their intellectual and physical skills.


The

staff have shown a lot of affection and professionalism, they are super communicative.

Reply from Zahida Cashmiri, Manager at Tenderlinks Day Nursery - Norbury

Thank you for taking the time to write this review we are happy to hear you are satisfied with the care and attention your daughter receives, we appreciate your feedback.


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Overall Experience  Overall Experience 5.0 out of 5

The staff are very caring and helpful, atmosphere is good. My baby was under two and a breastfeeding baby. It is hard to drop him in the nursery but the staff were very careful and he also now enjoys going to the nursery. He likes mealtimes and painting. He is learning a lot and he copies his teachers.

Reply from Zahida Cashmiri, Manager at Tenderlinks Day Nursery - Norbury

Thank you for taking the time to write this review, we appreciate your ongoing support.


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Overall Experience  Overall Experience 5.0 out of 5

We are absolutely delighted with this choice of Nursery for our 1-year-old daughter. She only started in February but settled quickly within a couple of weeks and never stops smiling when we drop her off and collect her which is a testament to how much fun she has there. The teachers are warm, friendly
and caring towards all the children in her class and their attention to detail is fantastic. We are given a detailed description of her day when we collect her and we are so impressed by the quality of food and resources that the children have access to every day. My daughter has been learning a huge amount and often comes home with some artwork which is wonderful! Physical, social and emotional skills are all covered in a balanced way and we rate the nursery as outstanding. Also want to give a massive thank you to the team for always being patient and caring towards my daughter.

Reply from Zahida Cashmiri, Manager at Tenderlinks Day Nursery - Norbury

Thank you for taking the time to write this review, and for all the support you give the nursery. It is lovely to see your daughter develop and become the confident child she is. We all really appreciate your comments and feedback.


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Overall Experience  Overall Experience 5.0 out of 5

We are thrilled with our 2-year-old's nursery. The staff are caring and dedicated, creating a nurturing environment. The facility is clean and well-designed, with age-appropriate toys and materials. The curriculum is engaging and promotes holistic development. Communication with the nursery is excellent,
the staff are friendly and show true care for the children. We highly recommend this nursery for a positive early childhood education experience.

Reply from Zahida Cashmiri, Manager at Tenderlinks Day Nursery - Norbury

Thank you so much for taking the time to write this review. We really appreciate the positive feedback and your ongoing support with all nursery events.


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Overall Experience  Overall Experience 5.0 out of 5

I collect my grandson sometimes and also attended their Macmillan fundraising day.
The staff are really great with the children, you can see a bond with the children and staff.
When your child runs into nursery and doesn’t look back you know he is his happy place.
I can’t speak more highly of them
and wouldn’t hesitate to recommend Tenderlinks in Norbury. Well done team!

Reply from Zahida Cashmiri, Manager at Tenderlinks Day Nursery - Norbury

Thank you so much for taking the time to write this review. It's lovely to hear that you can see your grandson is happy and enjoys coming into nursery. Thank you again for your support.


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Overall Experience  Overall Experience 5.0 out of 5

Amazing nursery, my son loves it here. I feel very happy leaving him for three days a week whilst I go to work knowing that he is in the capable hands of the very competent, friendly and caring staff. He always talks about them when we are at home and has formed great relationships with them all. I
receive photos at the end of every day, they always do fun and educational activities with the children and he is able to bring a lot of his creations home which he is always proud to show off. His development is really doing well thanks to the nursery. I couldn't recommend Tenderlinks Nursery more.

Reply from Zahida Cashmiri, Manager at Tenderlinks Day Nursery - Norbury

Thank you for the lovely feedback, we all really appreciate your support.


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Overall Experience  Overall Experience 5.0 out of 5

The best nursery, I’m so glad I chose it for my son. Such a wonderful energy from all staff and children are clearly well looked after. It was daunting for me to go back to work after a long time off, after recovering from illness. The staff have made the settling process much easier, and I’m so grateful
to them.

Reply from Zahida Cashmiri, Manager at Tenderlinks Day Nursery - Norbury

Thank you for the lovely feedback. We all appreciate the time you have taken to write this review; this means so much to us.
It makes us happy to know we have supported you with the transition to nursery and work; thank you so much.


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Overall Experience  Overall Experience 5.0 out of 5

Great service. They are all lovely, my daughter is happy there and she’s learning a lot. They are understanding and patient, good environment and provide great customer service. A big thank you to all the team and manager.

Reply from Zahida Cashmiri, Manager at Tenderlinks Day Nursery - Norbury

Thank you for the lovely review, I appreciate you have taken the time to give us lovely feedback.


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Overall Experience  Overall Experience 5.0 out of 5

The service provider is really professional, they are very knowledgeable and they have been very supportive and helpful to us. My son is being with them for more than a year now and feels like he’s been surrounded by family. They’ve been really helpful through his potty training and transition from
toddler to preschool. Overall great experience.

Reply from Zahida Cashmiri, Manager at Tenderlinks Day Nursery - Norbury

Thank you for the positive feedback, it is nice to hear you are happy with our service.


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Overall Experience  Overall Experience 5.0 out of 5

Fantastic nursery and preschool, have used for over two years for both children. Well managed and constantly improving. Provide a variety of learning experiences with lots of physical activity involved. Would highly recommend to anyone looking for a nursery or preschool in the area.

Reply from Zahida Cashmiri, Manager at Tenderlinks Day Nursery - Norbury

Thank you for your support, so nice to hear you are happy and that you appreciate the hard work all the team put in.


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Overall Experience  Overall Experience 5.0 out of 5

Before my daughter joined she had a lot of anxiety around other children and adults - since joining Tenderlinks Day Nursery I’ve seen a huge improvement in a really short time. Her confidence and speech has also improved dramatically. My daughter loves the staff and really enjoys playing in their outdoor
space and dance studio. Couldn’t be happier with the way the nursery is run. They’re excellent with the kids and genuinely care about each and every one. Keep up the great work!

Reply from Zahida Cashmiri, Manager at Tenderlinks Day Nursery - Norbury

Thank you so much for your kind words, we really appreciate your feedback.


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Overall Experience  Overall Experience 5.0 out of 5

My grandson attended Tenderlinks Nursery. The staff were excellent, very caring and professional. His keyworker was a great help when settling my grandson in. He was very well cared for and enjoyed going there.

Reply from Zahida Cashmiri, Manager at Tenderlinks Day Nursery - Norbury

Thank you for the lovely review. The staff team appreciate your time. Zahida.


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Overall Experience  Overall Experience 5.0 out of 5

Such a great nursery for children to learn and develop skills from a young age and prepare them for school life. I have placed both my children here (one was there for 3 years) one currently attends now and both have enjoyed the environment, learning, their key workers and have made amazing friends!
Always kept up to date with special events and development feedback which is important and the staff always have a positive attitude towards both the parents and the children.

Reply from Zahida Cashmiri, Manager at Tenderlinks Day Nursery - Norbury

I appreciate the time you have taken to write this review thank you, it is really nice to hear you are happy with the care and attention your child receives. Zahida.


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Overall Experience  Overall Experience 5.0 out of 5

Amazing nursery. My daughter has been attending for 2 months now and has made lots of progress all around, especially in her confidence and speech. All the staff are attentive and genuinely care about the children. Amazing technology, so I can keep up to date with everything my baby does during the
day and I get picture updates on the app, which I love. Most importantly, my daughter leaves Tenderlinks Day Nursery - Norbury every day with a huge smile on her face! I would 100 per cent recommend it.

Reply from Zahida Cashmiri, Manager at Tenderlinks Day Nursery - Norbury

Thank you for this lovely review, we appreciate all your support.


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Current Review Score: 9.9 (9.926)

Overview of Review Score

The Review Score of 9.9 (9.926) out of 10 for Tenderlinks Day Nursery - Norbury is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 17 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.926 for Tenderlinks Day Nursery - Norbury is calculated as follows: ( (188 Excellents x 5) + (15 Goods x 4) ) ÷ 203 Ratings = 4.926

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Tenderlinks Day Nursery - Norbury is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 19 number of registered child places is 3.8, which has been reached with 17 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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Meet the Team (4)

Zahida

Zahida Cashmiri

Job Title: Nursery Manager

Joined: 2021

Hello, my name is Zahida and I am the Nursery Manager and DSL (Designated Safeguarding Lead).


My experience has always been in Early Years Education and I am passionate that every child reaches their full potential and ready for the next transition to school.


I believe children thrive in an enabling environment which nurtures independence, self-esteem and self-confidence.


I support my team in seeking windows of opportunities to broaden and extend children’s existing skills and capabilities for starting a lifelong love of learning to discover the wonders of the world together.


Uzma

Uzma

Job Title: Deputy Manager

Joined: 2022

Hi, I am Uzma, I am the nursery deputy manager as well as the Preschool Room Leader.
I have been working in childcare for nearly 2 years and I have a level 3 qualification. I am committed to creating a safe, caring and stimulating learning environment so all children have equal opportunities to develop and progress in their learning.


I am passionate about Early Year’s education and aim to support every child in their own unique learning development, so they can reach their full potential.


Kati

Kati

Job Title: Nursery Assistant

Joined: 2022

I am Kati a dedicated nursery practitioner at Tenderlinks with nearly two years of experience. Currently pursuing a Level 3 diploma, I find immense joy in working with children.


Each day brings new challenges and opportunities to further their confidence and skills. Assisting children and their families is not just a job, but a truly rewarding experience.


My journey in working with children has been nothing short of amazing.


Leanne

Leanne

Job Title: Room Leader

Joined: 2023

Hi my name Leanne and I am the pre-school room leader.
I have worked in the early years sector since 2017 in many different roles starting as an Apprentice. I have my level 3 Early year educator qualification, and I have worked with a range of ages from baby room 3 months to preschool with many different needs.
I am always working to better myself in my practice, to me every child is an individual who matters. I like to build children’s confidence and allow them to be independent. I also like children to get the most out of every opportunity given to them.
I am looking forward to being a part of your child’s development.


Frequently Asked Questions about Tenderlinks Day Nursery - Norbury

What is the Age Range of Children that Tenderlinks Day Nursery - Norbury accepts?

Tenderlinks Day Nursery - Norbury accepts Children aged from 0 years 3 months to 5 years 0 months.

What Days & Hours is Tenderlinks Day Nursery - Norbury Open?

Tenderlinks Day Nursery - Norbury is open: Monday 07:30-18:30, Tuesday 07:30-18:30, Wednesday 07:30-18:30, Thursday 07:30-18:30, Friday 07:30-18:30.

How many Children does Tenderlinks Day Nursery - Norbury have capacity for?

Tenderlinks Day Nursery - Norbury has capacity for a total of 19 Children.

How far is Tenderlinks Day Nursery - Norbury to the centre of London?

6.9 mile(s) as the crow flies, distance by road may be significantly further.