Bright Horizons Court Oak Day Nursery and Preschool

2 Tennal Lane, Harborne, Birmingham B32 2BN
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8.8 125 Reviews
  • Bright Horizons Court Oak Day Nursery and Preschool, Birmingham
Bright Horizons Court Oak Day Nursery and Preschool is open Monday to Friday from 07:30 to 18:00, for children aged 3 months to 5 years.

A warm, welcoming environment supporting the transition from home to the nursery is fully inclusive of nappies, wipes and milk, and they provide excellent nutritionally-balanced menus using fresh ingredients prepared by the nursery's own chef.

The large outdoor area with a herb and vegetable garden allows children to explore the world around, and there are two outdoor areas, one of which is for preschool children, the second being an all year round outdoor learning centre, enabling children to learn outdoors whatever the weather.

There is a lovely mud kitchen that has been extended for children to explore, including seating for children to sit down & play throughout the day. As children move out of toddlerhood and into the independence of the preschool years the programme for learning develops into a more structured pace of meaningful and purposeful learning, where children are encouraged to approach the world with curiosity and with a positive disposition to learn.

At this stage children at Court Oak need confidence and the skills and desire to think for themselves, to solve problems, to work with others, to communicate, and to gain an increased understanding of the world and how it works.

Care Provided by Bright Horizons Court Oak Day Nursery and Preschool

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Number of Childcare Staff
  • 16
  • Total Places for Children
  • 64
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:30-18:30
    Tuesday 07:30-18:30
    Wednesday 07:30-18:30
    Thursday 07:30-18:30
    Friday 07:30-18:30
  • When Closed
  • Bank Holidays

Bright Horizons Court Oak Day Nursery and Preschool Reviews (125)

Total of 125, showing 1-20
8.8

Bright Horizons Court Oak Day Nursery and Preschool has a Review Score of 8.8 (8.774) out of 10, based on 5 reviews in the last 2 years. Over all time Bright Horizons Court Oak Day Nursery and Preschool has 125 reviews.

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Overall Experience  Overall Experience 5.0 out of 5

My child absolutely loves the nursery and has thrived with each stage of her early years. She loves all the staff and has a real connection with them, she has no problem being dropped off and the nursery has been supported at every stage including with potty training which took a while to get through.

Reply from Amanda Barlow, The Parent Team at Bright Horizons Court Oak Day Nursery and Preschool

Thank you for your wonderful review! We're so happy to hear that your child has thrived and feels a strong connection with our staff. It's great to know she's been supported through each stage, including potty training.


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Overall Experience  Overall Experience 5.0 out of 5

My first child started at this nursery about 18 months ago and I can honestly say, this was the best decision I could have made in regards to selecting a perfect educational placement for him. The staff has been outstanding; from ensuring that my child is fed and watered, to ensuring that he is given
absolutely every opportunity to grow and flourish. Management changed over in July 22 and this has had a significant positive impact on the overall day-to-day running and management of the nursery altogether. The new ideas put into place such as the training workshops ie potty training, have been so incredibly useful. If it wasn’t for this workshop, I’m not sure my child would have been half as ready as he is now to be potty trained. All staff go over and beyond and if and when I ever have the smallest of issues, these are dealt with effectively and efficiently. I could not recommend this nursery enough - they are simply amazing!

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Court Oak Day Nursery and Preschool

Thank you for sharing your wonderful experience! We're delighted that our staff have been outstanding in providing care and opportunities for your child's growth and development. Thank you for choosing our nursery and for your recommendation!


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Overall Experience  Overall Experience 5.0 out of 5

We were worried about our son starting nursery as, although he was eating solids, he was solely breastfeeding not taking fluids by bottle or cup and had not spent long away from either parent. The staff were empathetic, understanding and reassuring and our son's transition to nursery has been better
than we could have expected. They were very flexible with settling in sessions and he has such good fun at nursery. There are new activities each day related to their curriculum and they often go outside. Our son has developed several allergies and the staff are very supportive and careful. They send daily photos which is lovely and give us a nice summary of his day at pick up which comes across as very caring and thorough. Easy enough to park near the nursery for pick-up/drop-off and the nursery app is pretty comprehensive - the daily logs of his activity/food/nappies/naps but also the photos, notifications and ability to message the staff.

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Court Oak Day Nursery and Preschool

We're thrilled to hear about your son's positive transition to nursery at Bright Horizons Court Oak! Thank you for highlighting our careful attention to allergies and our comprehensive communication tools, including daily photos and app features. It's a pleasure to support your family's journey!


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Overall Experience  Overall Experience 5.0 out of 5

Excellent, the staff is amazing. My child really enjoys going, I'm really pleased with the nursery.

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Court Oak Day Nursery and Preschool

Thank you for your five-star feedback and for sharing your experience with us.


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Overall Experience  Overall Experience 5.0 out of 5

Staff are incredible both with communication to parents and the relationships built with your child. They know him well and he has a great relationship with them. His development is being supported brilliantly by the nursery.

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Court Oak Day Nursery and Preschool

Hello, thank you so much for your positive feedback!


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Overall Experience  Overall Experience 5.0 out of 5

Bright Horizons Court Oak is a lovely place for my child to flourish and grow. They are supportive and kind. My child loves it here.

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Overall Experience  Overall Experience 5.0 out of 5

My daughter loves going to nursery here! Great staff, lovely and supportive. Always engaging the children in exciting and stimulating activities. The new app is also brilliant! It enables me to check in and see my little one's pictures and progress throughout the day! Would highly recommend!

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Overall Experience  Overall Experience 5.0 out of 5

I love how involved the nursery are with the children and how informative the new app is. I like logging in to see what they are up to.

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Overall Experience  Overall Experience 5.0 out of 5

This is a lovely place where children feel happy and supported throughout their daily journey. All staff are friendly and caring and provide amazing learning opportunities to the children. My daughter has been attending since February 2020 and goes in with a smile every day. There is a rich variety
of activities, delicious freshly made food and a couple of large gardens where the children play and explore. I can't praise them enough!

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Overall Experience  Overall Experience 5.0 out of 5

My son who is 3 years old attends Bright Horizons Court Oak Day Nursery since June 2021 and is still there, he settled in so easy although he has development delays with the help of the staff who are professional, supportive and know how to make kids happy, he loves the place and gets super excited
going there, he jumped out to get inside with his teacher when I dropped him off and when I collected his he was happy, totally recommend this lovely place

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Overall Experience  Overall Experience 5.0 out of 5

The team at Bright Horizons Court Oak have been extremely helpful when I have had concerns with my daughters development with her speech. They were in regular contact and provided extra support when required in order for her to reach her potential. She participates in various activities throughout the
day and eats a variety of different foods. Since starting at Bright Horizons, we have noticed her to become more confident in herself. She loves it so much she runs straight in, in the mornings without even looking back!

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Overall Experience  Overall Experience 5.0 out of 5

My son started at Court Oak in November 2020, from the initial call to find out more information I instantly knew this was the right nursery for us. Having had contact with numerous nurseries I didn't have the compassion, friendliness and warmth that I had from Court Oak. Since my son started I noticed
the difference in a few weeks, I am extremely happy with all of the staff. I would highly recommend Bright Horizons to any new or existing parent. My son is always excited and happy to arrive at nursery and lights up excitedly when he sees his teachers. I am grateful I was able to get a place for my son here.

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Overall Experience  Overall Experience 5.0 out of 5

I am really happy with the service that Bright Horizons day nursery provides. My son enjoys his time in nursery and he is really flourishing. The staff that look after my child are very friendly, welcoming and passionate about bringing the best out of him. I would definitely recommend this nursery.

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Overall Experience  Overall Experience 5.0 out of 5

My daughter is attending this nursery since she was 2 years old (she's going to be 4 soon)I saw improvement with her communication straight away. She enjoys every play or activity they are doing. Anytime she comes home she is happy telling me about her day in the nursery. The staff are really friendly,
she loves all her teachers. Would really recommend this nursery.

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Overall Experience  Overall Experience 5.0 out of 5

My child loves her nursery, the staff are so supportive and caring. They are always sure the kids are doing fun activities, spending a lot of time in the garden. They are always encouraging kids to learn new skills. They are very receptive and really helpful.

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Overall Experience  Overall Experience 5.0 out of 5

I have two children at Court Oak nursery and am really happy that I chose to send them there. My youngest daughter has settled in really quickly and formed such a strong bond with her key worker. I'm really impressed with the amount of settling in sessions the nursery offered us, and I think this gradual
build-up really helped her settle in so quickly. Within a couple of weeks, she was reaching out her arms to grab her key worker when I dropped her at the door. This really warmed my heart and shows how the love and care that the staff show the babies and children in their care.
My eldest daughter is flourishing at the nursery too and has grown in confidence so much this last year.
We love that that they both come home with an update sheet of what they've been up to that day. Also loving the fun activities that they've been doing with the children over Christmas.
Thank you so much to all the staff at Court Oak!

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Overall Experience  Overall Experience 5.0 out of 5

My daughter really likes the nursery and always wants to be there. There have never been any problems since she started in September.
The staff are very friendly and welcoming with great customer service.
The manager is always there to answer any questions and always respond to demands appropriately.

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Overall Experience  Overall Experience 5.0 out of 5

Fantastic staff and really supportive. He loves coming to nursery and always has a smile on his face when I pick him up. Thank you for everything.

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Overall Experience  Overall Experience 5.0 out of 5

I am very pleased.

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Overall Experience  Overall Experience 5.0 out of 5

Friendly and warm nursery that cares genuinely about the children. Welcoming and helpful staff. The children have fun here.

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Current Review Score: 8.8 (8.774)

Overview of Review Score

The Review Score of 8.8 (8.774) out of 10 for Bright Horizons Court Oak Day Nursery and Preschool is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 5 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.9 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.883 for Bright Horizons Court Oak Day Nursery and Preschool is calculated as follows: ( (53 Excellents x 5) + (7 Goods x 4) ) ÷ 60 Ratings = 4.883

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.891 Points relating to the number of positive Reviews for Bright Horizons Court Oak Day Nursery and Preschool is based on 5 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 = 3.5

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 64 number of registered child places is 12.8. 5 Positive Reviews ÷ 12.8 = 0.391

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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Awards / Recognitions (2)

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Meet the Team (2)

Abigail

Abigail

Job Title: Nursery Manager

Hello, my name is Abigail, but most people know me as Abiy.


In 2003, my journey with Bright Horizons began as a Nursery Nurse. After taking a brief part-time break to have my daughter, I returned to the Nursery. Over time, I advanced to the role of a room leader and ultimately secured a full-time position as Nursery Manager.


Concurrently, I pursued and successfully earned a degree in Early Years Childhood Studies.


Sophie

Sophie

Job Title: Deputy Manager

Joined: 2018

My name is Sophie and I have been with Bright Horizons since December 2017. Within 9 months I had thrived and been given my role as a Room Leader within the preschool room and was training for my role as Third in Charge. I have recently been promoted to the position of Deputy Manager of the Nursery at the end of 2018 and Bright Horizons has helped me to develop the skills needed to go with this position. Bright Horizons has provided me with lots of training and filled me with confidence for all of my roles and I feel the appreciation from the company for all of the hard work that I provide. I feel that all staff who are welcomed into the company are given the correct training that they need in order to thrive within their positions within the settings.


Frequently Asked Questions about Bright Horizons Court Oak Day Nursery and Preschool

What is the Age Range of Children that Bright Horizons Court Oak Day Nursery and Preschool accepts?

Bright Horizons Court Oak Day Nursery and Preschool accepts Children aged from 0 years 3 months to 5 years 0 months.

What Days & Hours is Bright Horizons Court Oak Day Nursery and Preschool Open?

Bright Horizons Court Oak Day Nursery and Preschool is open: Monday 07:30-18:30, Tuesday 07:30-18:30, Wednesday 07:30-18:30, Thursday 07:30-18:30, Friday 07:30-18:30.

How many Children does Bright Horizons Court Oak Day Nursery and Preschool have capacity for?

Bright Horizons Court Oak Day Nursery and Preschool has capacity for a total of 64 Children.

How far is Bright Horizons Court Oak Day Nursery and Preschool to the centre of Birmingham?

3.6 mile(s) as the crow flies, distance by road may be significantly further.