Bright Horizons Court Oak Day Nursery and Preschool

2 Tennal Lane, Harborne, Birmingham B32 2BN
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8.8 125 Reviews
  • Bright Horizons Court Oak Day Nursery and Preschool, Birmingham
Bright Horizons Court Oak Day Nursery and Preschool is open Monday to Friday from 07:30 to 18:00, for children aged 3 months to 5 years.

A warm, welcoming environment supporting the transition from home to the nursery is fully inclusive of nappies, wipes and milk, and they provide excellent nutritionally-balanced menus using fresh ingredients prepared by the nursery's own chef.

The large outdoor area with a herb and vegetable garden allows children to explore the world around, and there are two outdoor areas, one of which is for preschool children, the second being an all year round outdoor learning centre, enabling children to learn outdoors whatever the weather.

There is a lovely mud kitchen that has been extended for children to explore, including seating for children to sit down & play throughout the day. As children move out of toddlerhood and into the independence of the preschool years the programme for learning develops into a more structured pace of meaningful and purposeful learning, where children are encouraged to approach the world with curiosity and with a positive disposition to learn.

At this stage children at Court Oak need confidence and the skills and desire to think for themselves, to solve problems, to work with others, to communicate, and to gain an increased understanding of the world and how it works.

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Care Provided by Bright Horizons Court Oak Day Nursery and Preschool

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care

Good to Know

  • Number of Childcare Staff
  • 16
  • Total Places for Children
  • 64
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:30-18:30
    Tuesday 07:30-18:30
    Wednesday 07:30-18:30
    Thursday 07:30-18:30
    Friday 07:30-18:30
  • When Closed
  • Bank Holidays

Bright Horizons Court Oak Day Nursery and Preschool Reviews (125)

Total of 125, showing 21-40
8.8

Bright Horizons Court Oak Day Nursery and Preschool has a Review Score of 8.8 (8.774) out of 10, based on 5 reviews in the last 2 years. Over all time Bright Horizons Court Oak Day Nursery and Preschool has 125 reviews.

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  • 96
  • 28
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Review from Penny H (Mother of Child) published on 3 December 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Pro-active covid issues. Contacted at the earliest opportunity when the first lockdown was announced and after a period away of four months furlough, my son was welcomed back and accommodated within two weeks on a graduated return (he'd only completed one week as a new starter and one year old when
the lockdown was announced.) Really impressed with engagement. My son absolutely loves attending and arrives and leaves with the biggest smiles - fantastic.

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Review from S Y (Father of Child) published on 1 December 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff are very friendly.
Good handover of the day's events at nursery.
Appropriate cleanliness.
My child always comes out happy after the nursery hours, explaining that she had a good time in nursery.

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Review from R R (Mother of Child) published on 1 December 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The nursery has friendly staff who always greet me and my child with a smile. My daughter enjoys going to nursery and has learnt lots of new vocabulary and songs. She has a great range of opportunities.

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Review from C N (Mother of Child) published on 18 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Best nursery ever.
After moving to the area, not knowing anyone or any nurseries in the area, I am 100% confident that I made the right decision in choosing Court Oak Day Nursery. The staff, facilities, management and my child's key worker make coming to nursery a very enjoyable experience for both
my little one and Mum and Dad. Everyone is friendly, kind and makes us feel welcome. Thanks for everything you continually do.

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Review from Gareth B (Father of Child) published on 2 January 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son has been attending Court Oak for the last 6 months and has progressed immensely in that time.
All of the staff are very knowledgeable and friendly and my son feels comfortable with all of them.
It's clearly a well-run establishment and everything from the food to the cleanliness is of the highest
quality.
The nursery is currently undergoing a refurbishment and will be even better with the extra money spent.
The staff have also ensured that during the refurb there have been no issues with rooms changing during decoration.
Highly recommended.

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Review from Claire H (Mother of Child) published on 19 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are always supportive and friendly at Court Oak. I always feel confident my son has a positive experience here, in a caring environment.

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Review from Lateesh K (Father of Child) published on 28 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very friendly and supportive staff. My son made a lot of progress since joining the nursery. Very caring to the children and parents.

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Review from Jenn P (Mother of Child) published on 27 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are very helpful and friendly. They made the experience of settling in very positive.
My little boy loves coming into the nursery, he knows the staff very well and has come on leaps and bounds.
Lots of activities and opportunities for parents to join in.

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Review from S C (Mother of Child) published on 27 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My little boy is thriving at nursery. He took a bit of time to settle in but now toddles into the baby room with a big smile on his face and gives me a cuddle goodbye before going off to play.

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Review from L S (Mother of Child) published on 27 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Both children are extremely happy here. They have a great bond with all their key workers. I feel the children are challenged in their learning which is great, they really love learning and playing. It is great to see them having fun in the garden with the staff.

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Review from Simon W (Father of Child) published on 24 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent staff and lots of care towards my little girl.
Thank you everyone.

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Review from Caroline S (Mother of Child) published on 24 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We have used the nursery for the past 5 years and overall have been very pleased. All of our children have always been very happy.


Concerns about lots of changes to the manager over the past few years.


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Review from J E (Father of Child) published on 20 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We have been taking our son to this nursery for over 2 years and we have felt nothing but warmth from all the staff. Our son has developed so much and that is a credit to this nursery.

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Review from Heather J (Mother of Child) published on 14 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My son has been here for nearly 3 years now and the staff have encouraged him every step of the way. They are particularly good at promoting independence.

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Review from L L (Father of Child) published on 31 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My son really enjoys his time here at Court Oak. The staff are nice and friendly and approachable all the time. I can feel my son is in good care and safe hands. The staff are thoughtful and supportive.

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Review from Katie M (Mother of Child) published on 23 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Really lovely nursery. Our boy has settled so well, does loads of activities and is well cared for.

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Review from Jennifer S (Mother of Child) published on 25 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent nursery. Our daughter loves going. Regular reviews on her progress. Excellent communication on her wellbeing. We feel she is well looked after and has developed well in lots of areas. Her speech is really coming along and she always has new words to say or has learnt new things.

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Review from L C (Mother of Child) published on 13 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My daughter is very happy here.
Lovely staff, mostly friendly but would be nice to see more smiles.
The door system needs improvement.
Staff are busy, rightfully caring for the children and at times, take too long to answer the door. Can there be another security system put in place where parents
aren't left outside for long periods?

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Review from Milena T (Mother of Child) published on 13 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am perfectly happy about the way in which my son has been cared for in the nursery. All aspects of nursery life have been more than satisfactory. The only slightly problematic aspect is the frequent staff turnovers but that is something that is difficult to prevent. I understand that the management
is doing it's best to prevent the children from experiencing any negative effects and they seem to be successful.

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Review from Kim V (Mother of Child) published on 11 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I'm very happy with the staff at Court Oak.
They've helped my son learn new things, try new food and found ways of encouraging him to open up more.
Lovely team.

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Current Review Score: 8.8 (8.774)

Overview of Review Score

The Review Score of 8.8 (8.774) out of 10 for Bright Horizons Court Oak Day Nursery and Preschool is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 5 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.9 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.883 for Bright Horizons Court Oak Day Nursery and Preschool is calculated as follows: ( (53 Excellents x 5) + (7 Goods x 4) ) ÷ 60 Ratings = 4.883

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.891 Points relating to the number of positive Reviews for Bright Horizons Court Oak Day Nursery and Preschool is based on 5 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 = 3.5

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 64 number of registered child places is 12.8. 5 Positive Reviews ÷ 12.8 = 0.391

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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Awards / Recognitions (2)

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Meet the Team (2)

Abigail

Abigail

Job Title: Nursery Manager

Hello, my name is Abigail, but most people know me as Abiy.


In 2003, my journey with Bright Horizons began as a Nursery Nurse. After taking a brief part-time break to have my daughter, I returned to the Nursery. Over time, I advanced to the role of a room leader and ultimately secured a full-time position as Nursery Manager.


Concurrently, I pursued and successfully earned a degree in Early Years Childhood Studies.


Sophie

Sophie

Job Title: Deputy Manager

Joined: 2018

My name is Sophie and I have been with Bright Horizons since December 2017. Within 9 months I had thrived and been given my role as a Room Leader within the preschool room and was training for my role as Third in Charge. I have recently been promoted to the position of Deputy Manager of the Nursery at the end of 2018 and Bright Horizons has helped me to develop the skills needed to go with this position. Bright Horizons has provided me with lots of training and filled me with confidence for all of my roles and I feel the appreciation from the company for all of the hard work that I provide. I feel that all staff who are welcomed into the company are given the correct training that they need in order to thrive within their positions within the settings.


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