Bright Horizons Court Oak Day Nursery and Preschool

2 Tennal Lane, Harborne, Birmingham B32 2BN
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8.8 125 Reviews
  • Bright Horizons Court Oak Day Nursery and Preschool, Birmingham
Bright Horizons Court Oak Day Nursery and Preschool is open Monday to Friday from 07:30 to 18:00, for children aged 3 months to 5 years.

A warm, welcoming environment supporting the transition from home to the nursery is fully inclusive of nappies, wipes and milk, and they provide excellent nutritionally-balanced menus using fresh ingredients prepared by the nursery's own chef.

The large outdoor area with a herb and vegetable garden allows children to explore the world around, and there are two outdoor areas, one of which is for preschool children, the second being an all year round outdoor learning centre, enabling children to learn outdoors whatever the weather.

There is a lovely mud kitchen that has been extended for children to explore, including seating for children to sit down & play throughout the day. As children move out of toddlerhood and into the independence of the preschool years the programme for learning develops into a more structured pace of meaningful and purposeful learning, where children are encouraged to approach the world with curiosity and with a positive disposition to learn.

At this stage children at Court Oak need confidence and the skills and desire to think for themselves, to solve problems, to work with others, to communicate, and to gain an increased understanding of the world and how it works.

Care Provided by Bright Horizons Court Oak Day Nursery and Preschool

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Number of Childcare Staff
  • 16
  • Total Places for Children
  • 64
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:30-18:30
    Tuesday 07:30-18:30
    Wednesday 07:30-18:30
    Thursday 07:30-18:30
    Friday 07:30-18:30
  • When Closed
  • Bank Holidays

Bright Horizons Court Oak Day Nursery and Preschool Reviews (125)

Total of 125, showing 41-60
8.8

Bright Horizons Court Oak Day Nursery and Preschool has a Review Score of 8.8 (8.774) out of 10, based on 5 reviews in the last 2 years. Over all time Bright Horizons Court Oak Day Nursery and Preschool has 125 reviews.

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Overall Experience  Overall Experience 4.0 out of 5

Both my kids love going to this nursery.
They are having a great time there and their English has improved a lot. (They are tri-lingual).

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Overall Experience  Overall Experience 5.0 out of 5

We have been very happy with our experience. Our son was initially unsettled when beginning nursery but settled quite quickly and has clearly established bonds with staff. He seems to be happy, confident and (mostly) relaxed in nursery, which is the most important thing to us.
Sensitive care was also
taken by staff and management regarding our son's medical issue.

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Overall Experience  Overall Experience 4.0 out of 5

We are very happy with the nursery, in particular, the team in the baby room. They have built great relationships with our daughter.
There has clearly been some turbulence in the management of the nursery which has resulted in small problems (no feedback books for a month), but overall, we are happy.

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Overall Experience  Overall Experience 4.0 out of 5

My son has settled in beautifully. He enjoys his time there and often asks to go.

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Overall Experience  Overall Experience 5.0 out of 5

Both my daughter and my son have come to Bright Horizons Court Oak Day Nursery and Preschool, my son still attends. I love the nursery and feel the staff are amazing. Not only do I feel they are bringing my children on with his social skills and I feel that my child is in a safe environment.

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Overall Experience  Overall Experience 5.0 out of 5

My husband and I are happy with the care our son receives from this nursery. All the staff are really caring, loving and professional. In the beginning, we wanted a more detailed report of what he is doing daily but this improved and we sometimes get pictures.

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Overall Experience  Overall Experience 5.0 out of 5

My son loves this nursery. The staff are all great at Bright Horizons Court Oak Day Nursery and Preschool; very friendly and great attention to detail in the daily report. You feel very confident your children are being looked after well which makes going to work easier for a first time mum. My boy
does lots of activities everyday and is learning so much, he shows me new things he has learnt everyday. I'm also impressed at the great variety and food the children get! Would recommend the nursery to everyone!

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Overall Experience  Overall Experience 5.0 out of 5

I had to put my 9-month-old baby girl into nursery and go back to work before I was ready. The team at Bright Horizons Court Oak Day Nursery and Preschool put me at ease and it wasn't as awful as I thought it would be. My baby is clearly very happy there. Thank you.

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Overall Experience  Overall Experience 4.0 out of 5

Very friendly staff and they always make time to chat to you.

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Overall Experience  Overall Experience 5.0 out of 5

Our child has been attending Court Oak Day Nursery for a number of months and loves the nursery. The staff and overall set-up is fantastic. Our child loves it and so do we as parents.

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Overall Experience  Overall Experience 4.0 out of 5

My daughter started at Bright Horizons Court Oak Day Nursery and Preschool when she was 10 months and the staff lovingly welcomed her in and tried to make her feel comfortable and welcome. The took care to learn her routine and what she liked and disliked. They give her plenty of attention and cuddles
when she wants.


They keep the kids busy with different activities and she is always coming home learning new things. It has helped her become more vocal and mobile and also improved how she communicates what she wants.


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Overall Experience  Overall Experience 5.0 out of 5

We have two boys at the nursery and we have been really pleased with the care and kindness they receive.


Our youngest has only just started and the staff have been really supportive in helping him settle.


Our eldest bounces home at the end of the day full of stories of their activities and learning

that day. We are very grateful.

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Overall Experience  Overall Experience 5.0 out of 5

The nursery staff show a constant duty of care. Extremely welcoming, they accommodated my child and helped her settle in. Her transition from home to the first term of education was definitely easier due to the key person who communicates with my family about my child's progress and needs.


Thank

you for your care and support!

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Overall Experience  Overall Experience 5.0 out of 5

My daughter has been attending Bright Horizons Court Oak Day Nursery and Preschool for only a month so far but she has enjoyed every second of it. We just moved to this city and we were a bit nervous about her transition from the previous nursery but the staff made her feel at home from the very first
day and helped her settle in easier than we expected. The nursery has brought her on in so many ways including teaching her English as this was n't her first language. She's always surprising us with the things she learnt. The staff are so kind and she always feels great around them.

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Overall Experience  Overall Experience 5.0 out of 5

My son seems to have adapted very quickly to his surroundings in nursery. This has been due to the level of care he has received at Court Oak. We were apprehensive about sending him to nursery but we have chosen a great one and are impressed with his development in the short time he has attended.

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Overall Experience  Overall Experience 5.0 out of 5

We have only been at the nursery a week but so far we love it. My child is doing well here already. Staff are engaging, warm and friendly. She is excited to come here every day. She's eating well and the daily report shows she's engaging well.

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Overall Experience  Overall Experience 5.0 out of 5

My child started beginning of month, she is settling in well. Happy so far.

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Overall Experience  Overall Experience 5.0 out of 5

Since our daughter started at the nursery 5 months ago we feel very reassured in a morning that we are leaving her in a safe environment where she is developing well and is cared for by excellent staff. We feel confident that she is learning and receive daily feedback on her progress at the end of each
day. I would prefer to have this via an online postal - perhaps this is something that the nursery will introduce soon as I'm certain that other parents would prefer this method of communication.

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Overall Experience  Overall Experience 5.0 out of 5

We placed our son into Court Oak Kindergarten for one day a week to settle him in before going full time and couldn't be happier. He has settled really well and we haven't had many tears at all. Staff are great and the premises are always clean, tidy and fresh.

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Overall Experience  Overall Experience 5.0 out of 5

My child has settled wonderfully into Court Oak Kindergarten- the staff here have been extremely professional and welcoming towards both myself and my child. Communication is excellent and his days are full of varied and fun activities.

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Current Review Score: 8.8 (8.774)

Overview of Review Score

The Review Score of 8.8 (8.774) out of 10 for Bright Horizons Court Oak Day Nursery and Preschool is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 5 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.9 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.883 for Bright Horizons Court Oak Day Nursery and Preschool is calculated as follows: ( (53 Excellents x 5) + (7 Goods x 4) ) ÷ 60 Ratings = 4.883

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.891 Points relating to the number of positive Reviews for Bright Horizons Court Oak Day Nursery and Preschool is based on 5 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 = 3.5

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 64 number of registered child places is 12.8. 5 Positive Reviews ÷ 12.8 = 0.391

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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Awards / Recognitions (2)

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Meet the Team (2)

Abigail

Abigail

Job Title: Nursery Manager

Hello, my name is Abigail, but most people know me as Abiy.


In 2003, my journey with Bright Horizons began as a Nursery Nurse. After taking a brief part-time break to have my daughter, I returned to the Nursery. Over time, I advanced to the role of a room leader and ultimately secured a full-time position as Nursery Manager.


Concurrently, I pursued and successfully earned a degree in Early Years Childhood Studies.


Sophie

Sophie

Job Title: Deputy Manager

Joined: 2018

My name is Sophie and I have been with Bright Horizons since December 2017. Within 9 months I had thrived and been given my role as a Room Leader within the preschool room and was training for my role as Third in Charge. I have recently been promoted to the position of Deputy Manager of the Nursery at the end of 2018 and Bright Horizons has helped me to develop the skills needed to go with this position. Bright Horizons has provided me with lots of training and filled me with confidence for all of my roles and I feel the appreciation from the company for all of the hard work that I provide. I feel that all staff who are welcomed into the company are given the correct training that they need in order to thrive within their positions within the settings.