Bright Horizons Maidstone Turkey Mill Day Nursery and Preschool

Turkey Mill, Ashford Road, Maidstone ME14 5SF
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9.6 100 Reviews
  • Bright Horizons Maidstone Turkey Mill Day Nursery and Preschool, Maidstone
Bright Horizons Maidstone Turkey Mill Day Nursery and Preschool is an eco-friendly facility designed for children aged 3 months to 5 years.

It holds the Green Flag award for eco-friendly practices and teach children the importance of biodiversity, recycling, and healthy living through dedicated eco-code.

The approach encourages children to be mindful of their environment and make resourceful choices.

Conveniently located near Maidstone on the A20, with close links to Mote Park and Maidstone town centre, the nursery offers on-site parking and a buggy park to make drop-offs and pick-ups easier.

It is also within proximity to Maidstone West Station, with excellent connections to London.

The all-weather garden provides free-flow access from each room, allowing children to explore the outdoors daily. The garden is full of learning opportunities that connect children to nature and stimulate their senses.

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Care Provided by Bright Horizons Maidstone Turkey Mill Day Nursery and Preschool

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care

Good to Know

  • Person in charge
  • Luci (Manager)
  • Number of Childcare Staff
  • 30
  • Total Places for Children
  • 96
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:30-18:00
    Tuesday 07:30-18:00
    Wednesday 07:30-18:00
    Thursday 07:30-18:00
    Friday 07:30-18:00
  • When Closed
  • Bank Holidays

Bright Horizons Maidstone Turkey Mill Day Nursery and Preschool Reviews (100)

Total of 100, showing 1-20
9.6

Bright Horizons Maidstone Turkey Mill Day Nursery and Preschool has a Review Score of 9.6 (9.562) out of 10, based on 25 reviews in the last 2 years. Over all time Bright Horizons Maidstone Turkey Mill Day Nursery and Preschool has 100 reviews.

Overall Experience

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Review from Natalie C (Mother of Child) published on 24 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter has been with Bright Horizons Maidstone Turkey Mill Day Nursery and Preschool since she was 1 and is now almost 5 and heading off to school. She has always formed such wonderful relationships with her key workers who have consistently made her feel safe and secure and kept her happy and
engaged. The activities they play through each age group are brilliant and she is always eager to show and often teach us what she has discovered and learnt each day.
There is nothing more comforting than to have your child be happy and eager to go to school so they can see their friends and teachers. Thank you.

Reply from Amanda Barlow, The Parent Team at Bright Horizons Maidstone Turkey Mill Day Nursery and Preschool

Thank you for your heartfelt review! We're delighted to hear that your daughter has had such a positive experience at Bright Horizons Maidstone Turkey Mill. It's wonderful that she has built strong relationships with her key workers and feels safe and engaged. We truly appreciate your kind words about the team and are thrilled to have been a part of her journey as she prepares for school!


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Review from N S (Father of Child) published on 13 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been very pleased with our child's progress at Bright Horizons Maidstone Turkey Mill Day Nursery and Preschool. We are kept up-to-date frequently every day with information, including activities, meals and naps. There are also regular photos with detailed descriptions so we get to see our child
enjoying the activities and the reasons for why they are chosen as regards development. Our child is happy at the nursery and has made friends. Our keyworker and all other staff are friendly, approachable and excellent at their jobs. Our feedback is handled professionally and quickly. We definitely recommend the nursery and look forward to our child's continuing progress there.

Reply from Amanda Barlow, The Parent Team at Bright Horizons Maidstone Turkey Mill Day Nursery and Preschool

Thank you for your lovely review! We're thrilled to hear about your child's progress and that you enjoy the updates and photos. It's great to know your child is happy and making friends. We appreciate your kind words and recommendation!


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Review from Shannon P (Mother of Child) published on 6 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our daughter is currently in Toddlers room moving to pre-school. She has been attending Bright Horizons since 1 year of age. We have always been very happy with the staff and service, they always go that extra mile and all really adore our daughter which brings us much comfort and we are extremely happy
for our son to join in 2025. I would recommend anyone to bring their children here.

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Maidstone Turkey Mill Day Nursery and Preschool

Thank you so much for your kind words and for trusting us with your daughter's early education! We're thrilled to hear that you've had such a positive experience with our staff and services. Thank you for your recommendation.


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Review from R A (Mother of Child) published on 5 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

It is a wonderful environment with engaging and varied activities, and we particularly love the constant access to the outside and that each age room has its own garden.
Mistakes can be made by staff, but the aunties are very open where they accept responsibility for those mistakes made and work with
the parent and child to rectify and learn from them.

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Maidstone Turkey Mill Day Nursery and Preschool

Thank you for your review! We're glad you appreciate the activities and outdoor spaces. We also value your understanding and commitment to working together to address any issues. Thank you for your support!


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Review from Elizabeth G (Mother of Child) published on 20 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I am always pleased with how happy my daughter is when I pick her up from nursery. There is a huge range of activities on offer throughout the day and a good balance of playing and learning. The staff are kind and caring and build good relationships with the children.

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Maidstone Turkey Mill Day Nursery and Preschool

Thank you for your kind review! We're thrilled to hear that your daughter is always happy when you pick her up and that she enjoys the variety of activities we offer. Thank you for your support.


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Review from Kirsty S (Mother of Child) published on 20 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I couldn't recommend Bright Horizons Maidstone Turkey Mill Day Nursery and Preschool highly enough. They are supportive, encouraging and engaging with all of the children and support each child's individual development. During the last few months, whilst our daughter has been within the setting, she
has developed more than we could have imagined. Her eating has improved leaps and bounds and her concentration with tasks has improved too. All the staff here are highly approachable and have a genuine care for the children here. There have been a couple of unavoidable changes to staffing in the rooms recently and they have been handled with care to ensure the children remain happy and confident. Thank you for being so caring, educational and professional!

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Maidstone Turkey Mill Day Nursery and Preschool

Thank you for your glowing review! We're thrilled to hear that your daughter has made such impressive progress and that you've found our staff supportive and caring. We appreciate your understanding regarding the staffing changes and are glad to know they were handled well. Thank you for your recommendation.


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Review from Debbie S (Grandmother of Child) published on 20 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot fault Bright Horizons, Turkey Mill. It is so lovely to hear my Granddaughter telling me about her day and the lovely activites that they do. The staff seem to manage a lovely balance between learning and play. It is also very encouraging that when I have dropped off and picked up they check
who I am and the security there is very good. The staff are always very friendly and have time to talk to you which is also lovely. Even though I do not pick up regularly they still explained the activities that took place and it was lovely to hear that they had praised my granddaughter for being kind. It is also lovely that they have the outdoor space. Well done Bright Horizons for your hard work and care.

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Maidstone Turkey Mill Day Nursery and Preschool

Thank you for your lovely review! We're delighted to hear that your granddaughter enjoys her time at Bright Horizons Turkey Mill and that you appreciate the balance of learning and play. Thank you for recognising our hard work and care.


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Review from B S (Mother of Child) published on 2 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am so impressed with Bright Horizons Turkey Mill Nursery, I couldn't rate them high enough!
It is a really difficult decision to choose the right childcare for my son who is now 17 months old, and after viewing several nurseries and childminders, it was a no-brainer to select Bright Horizons Turkey
Mill! Since he enrolled over the last 3 months, he has thrived and thoroughly enjoys himself!
I especially love the photo updates and details about his days here, but mostly I love how the staff make all the efforts with the day-to-day activities and always have more than enough time to give me the debrief. It's also amazing to have regular observations. I will be upping my son's days to 3 days a week, if I could afford more I would! Thank you for all you do to keep my son safe, happy and learning!

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Maidstone Turkey Mill Day Nursery and Preschool

Thank you for your wonderful review! We're thrilled to hear that Bright Horizons Turkey Mill Nursery has been a great choice for your son and that he's thriving and enjoying his time here. We're excited to welcome your son for more days each week and continue supporting his growth. Thank you for trusting us with his care!


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Review from Lauren O (Mother of Child) published on 17 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

The nursery was great. My daughter started to learn to eat different things as I had asked for help with this and also use the toilet. She started in nappies and finished nursery clean. Onto Pre-School we go. There had been a lot of 'new staff' in and out, causing a feeling of unsettledness. Next, my
daughter, who has always loved going to school, began crying and not wanting to go in due to a little boy bullying her. Things like pulling her clothing! Pushing her over! Spitting! Appalling! I even asked her how her day was in front of staff when collecting, where she'd tell me this, and they said nothing. My daughter opted to leave and went straight away to a new preschool and she was back to her usual excited loving school self! The place costs too much for a less-than-standard setting. The food is good. That's all the positive. Staff are too stretched with not enough of them there. When I explained she was leaving, they honestly were too busy to care! It was like sorry number 203 is leaving.

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Maidstone Turkey Mill Day Nursery and Preschool

Hello, thank you for sharing your experience. We create a home-from-home feel in our setting and care for all the children in our setting greatly. As you are aware our setting holds no tolerance to bullying and we strive to ensure our positive behaviour policies are upheld and we follow a nurture-based approach to supporting children's behaviour and well-being. We were certainly sad to see your child leave in October, as the staff create such meaningful bonds with the children in their care. We wish you and your child well in your new setting.


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Review from N C (Mother of Child) published on 15 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Our son has now been with Bright Horizons Maidstone Turkey Mill Day Nursery and Preschool for over six months. In our first couple of months, we experienced some administration issues however after these were rectified we’ve not had any issues. Our son seems incredibly happy here and he has a great
bond with the staff who look after him. There are brilliant activities set up for the children every day and it’s lovely to see what they have been up to via the app. The staff are very friendly and always have time to tell you what the children have been up to during the day. We are very pleased with our choice to send our son here.

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Maidstone Turkey Mill Day Nursery and Preschool

We are delighted to receive your positive feedback and we're thrilled to hear your son is thriving at our nursery.


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Review from T T (Mother of Child) published on 25 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 2.0 out of 5

Worked in nurseries for ten-plus years so know what to expect. Yet, I'm always disappointed by Bright Horizons. The only reason my son is still here is because no other nurseries have space and he doesn't want to leave his friends. Communication is poor. We find out about charity days the day before.
Never really know what my son has been up to as it's not always on the app and handovers aren't great. Observations are mediocre, especially as we only get one a month. They seem to do a lot of messy play/crafting but I never see any of it. I only know because my son comes out in dirty clothes. Didn't get anything for Valentine's, Mother's or Father's Day, even though they said stuff had been made. His final year in preschool and they haven't done anything for it (nativity/singing). When I asked why not, they replied we don't know. They sang on the app later that day. Would not recommend this nursery.

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Maidstone Turkey Mill Day Nursery and Preschool

Hello, Thank you for sharing your feedback. We sincerely apologise for not meeting your expectations. After thorough investigation with the Nursery Manager, we've found that there haven't been any concerns raised during your time with the nursery until now.


At our nursery, we actively encourage all children to engage in various activities and learning opportunities provided in the room. It's important to note that we do not compel children to create anything for special occasions, nor do we push them to do so if it doesn't align with their interests.


Should you have any further questions or require additional clarification, we encourage you to reach out to the Nursery Manager. Your satisfaction is our priority, and we are committed to addressing any concerns.


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Review from I S (Mother of Child) published on 1 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent preschool and nursery. My daughter started when she was 2 years old and totally enjoyed her time here until graduation. Play and activities with learning outcomes. Good outside area. Amazing staff! All of them are so caring, understanding and wonderful people.

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Review from L D (Mother of Child) published on 1 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall, I am pleased with the nursery and the progress that my daughter has made since joining babies. A big thank you to the staff for making my daughter happy to walk into nursery.

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Review from H B (Mother of Child) published on 30 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Having taken my little one out of another nursery to come to Bright Horizons, it has been lovely to see him flourish. Staff have always been so helpful, and attentive and really taken the time to get to know him. I can't recommend Bright Horizons enough and have done it to friends. My son loves coming
in every time he attends which is lovely to see!

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Review from J B (Mother of Child) published on 30 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After a bad experience in another setting, we are so happy we changed our son to Bright Horizons. We feel much happier knowing he is well cared for and looked after and his development has come on leaps and bounds. The staff and management are exceptional and worth their weight in gold.

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Review from Anna S (Mother of Child) published on 30 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The activities and the learning at Bright Horizons, Turkey Mill are amazing! There is so much to do and there is a variety of activities daily. My son especially loves the sharks and the sealife parts. Thank you Bright Horizons team.

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Review from B L (Mother of Child) published on 30 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The nursery is very clean and safe, with good use of telecoms, love the use of the app, which makes communication easy and simple.
The staff is very supportive of family and children and staff also listen to concerns and give useful tips.

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Review from C B (Mother of Child) published on 30 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The best thing about Bright Horizons is the staff. Not only are they always happy to see my daughter (I'm not even happy to see her every morning sometimes). I'm always amazed at the interesting and fun activities they put on for the children. She comes home happy and having learnt new things. They
are always trying new and fun activities and they seem to have an endless supply of patience. Basically, I'm amazed at anyone who can stay so happy surrounded by so many children, I know I couldn't. Hats off to you all.

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Review from Rebecca T (Mother of Child) published on 13 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

There is only positive experiences to comment. The staff are family, they nursery is a home-from-home. Our children crave the fun at nursery. Keyworkers are described as 'best friends'. The month of June also incorporated 'pride' which for same-sex parents is brilliant and an introduction for our eldest.
Can't commend them enough. Thank you.

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Review from H T (Mother of Child) published on 13 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My child has settled so well at Turkey Mill nursery. She is happy and excited to come into nursery. She had a well organised transition from the baby to toddler room with staff being caring, support and friendly throughout the transition. The staff are more than happy to support and answer any of my
questions or worries. They are great at keeping the app updated too. I would highly recommend them.

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Current Review Score: 9.6 (9.562)

Overview of Review Score

The Review Score of 9.6 (9.562) out of 10 for Bright Horizons Maidstone Turkey Mill Day Nursery and Preschool is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 25 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.562 for Bright Horizons Maidstone Turkey Mill Day Nursery and Preschool is calculated as follows: ( (207 Excellents x 5) + (66 Goods x 4) + (16 Satisfactorys x 3) + (7 Poors x 2) + (3 Very Poors x 1) ) ÷ 299 Ratings = 4.562

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Bright Horizons Maidstone Turkey Mill Day Nursery and Preschool is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 96 number of registered child places is 19.2, which has been reached with 23 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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Awards / Recognitions (7)

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Meet the Team (2)

Taiya

Taiya

Job Title: Nursery Manager

I passed my BTEC level 3 diploma in Nursery nursing in 1995 and have worked in the early year's sector for 22 years. I also have a Level 3 in adult education, management, training and mentoring.


Where have I come from?


I was a Children’s Service Manager for Nuffield Health from 1998 to 2019, I managed the nursery, creche, afterschool clubs and holiday camps. I delivered training for the other 12 nurseries within the company and supported the opening of new nurseries within the business. I have worked with Kent County Council in their Early Help, this role was supporting vulnerable families and children.


My Family and home life


I live with my husband, 2 boys and my 3rd child, Trigger the dog.


I was raised in Bromley, and when I had my children, I moved to the Maidstone.


What is my passion?


I have 2 passions; my main passion is my boys and their dedication to becoming the next professional footballer, I attend training and matches come rain or shine, and I even know the offside rule! My other passion is early years and providing every child with the best opportunities to build a foundation to achieve.


You never would have guessed but...


My Grandparents bought me a tortoise when I was 2 years old, Tabatha the tortoise is now 43 years old.


Tracy

Tracy

Job Title: Deputy Manager

Joined: 2014

I started my childcare career in 2014, joining Bright Horizons as part of the bank team. My journey has taken me through the completion of my Level 3 Early Years Educator qualification and provided the opportunity to work across all age groups broadening my theoretical and practical knowledge and experience.


I am passionate to provide the best care and quality of education for children. I enjoy watching each of them grow and develop and feel privileged to be able to share in their achievements.


In my own time, I like to read and I also run.


Frequently Asked Questions about Bright Horizons Maidstone Turkey Mill Day Nursery and Preschool

What is the Age Range of Children that Bright Horizons Maidstone Turkey Mill Day Nursery and Preschool accepts?

Bright Horizons Maidstone Turkey Mill Day Nursery and Preschool accepts Children aged from 0 years 3 months to 5 years 0 months.

What Days & Hours is Bright Horizons Maidstone Turkey Mill Day Nursery and Preschool Open?

Bright Horizons Maidstone Turkey Mill Day Nursery and Preschool is open: Monday 07:30-18:00, Tuesday 07:30-18:00, Wednesday 07:30-18:00, Thursday 07:30-18:00, Friday 07:30-18:00.

How many Children does Bright Horizons Maidstone Turkey Mill Day Nursery and Preschool have capacity for?

Bright Horizons Maidstone Turkey Mill Day Nursery and Preschool has capacity for a total of 96 Children.

How far is Bright Horizons Maidstone Turkey Mill Day Nursery and Preschool to the centre of Maidstone?

0.9 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Bright Horizons Maidstone Turkey Mill Day Nursery and Preschool to verify any information. View our terms and conditions. Bright Horizons Maidstone Turkey Mill Day Nursery and Preschool has a Platinum Service – more info.