Bright Horizons Maidstone Turkey Mill Day Nursery and Preschool

Turkey Mill, Ashford Road, Maidstone ME14 5SF
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9.7 108 Reviews
  • Bright Horizons Maidstone Turkey Mill Day Nursery and Preschool, Maidstone
Bright Horizons Maidstone Turkey Mill Day Nursery and Preschool is an eco-friendly facility designed for children aged 3 months to 5 years.

It holds the Green Flag award for eco-friendly practices and teach children the importance of biodiversity, recycling, and healthy living through dedicated eco-code.

The approach encourages children to be mindful of their environment and make resourceful choices.

Conveniently located near Maidstone on the A20, with close links to Mote Park and Maidstone town centre, the nursery offers on-site parking and a buggy park to make drop-offs and pick-ups easier.

It is also within proximity to Maidstone West Station, with excellent connections to London.

The all-weather garden provides free-flow access from each room, allowing children to explore the outdoors daily. The garden is full of learning opportunities that connect children to nature and stimulate their senses.

Care Provided by Bright Horizons Maidstone Turkey Mill Day Nursery and Preschool

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Person in charge
  • Taiya (Manager)
  • Number of Childcare Staff
  • 30
  • Total Places for Children
  • 96
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:30-18:00
    Tuesday 07:30-18:00
    Wednesday 07:30-18:00
    Thursday 07:30-18:00
    Friday 07:30-18:00
  • When Closed
  • Bank Holidays

Bright Horizons Maidstone Turkey Mill Day Nursery and Preschool Reviews (108)

Total of 108, showing 1-20
9.7

Bright Horizons Maidstone Turkey Mill Day Nursery and Preschool has a Review Score of 9.7 (9.661) out of 10, based on 34 reviews in the last 2 years. Over all time Bright Horizons Maidstone Turkey Mill Day Nursery and Preschool has 108 reviews.

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Overall Experience  Overall Experience 5.0 out of 5

We moved our daughter, now 3, to Bright Horizons Maidstone as we were unhappy with her previous nursery and I am so so pleased we did. Our son, now 1, also started at Bright Horizons when he turned 9 months old and has thrived from the moment he started.
Both of our children absolutely love going to
nursery and we can clearly see how much they are thriving and learning every single time they attend. Our daughter is always excited to tell us about the amazing activities she has done each day, and we can see how much she is learning.
Communication is amazing, either two ladies from the management team are always available if we need to speak about something and always sort things quickly. All of the staff are extremely helpful.
Thank you to the amazing team at Bright Horizons Maidstone, we are confident that we now do not have to seek another nursery for our children again.
Cannot recommend enough!

Reply from Amanda Barlow, The Parent Team at Bright Horizons Maidstone Turkey Mill Day Nursery and Preschool

Thank you for your wonderful review! We're so happy to hear both of your children are thriving at Bright Horizons Maidstone and that you're pleased with the communication and support. We truly appreciate your recommendation!


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Overall Experience  Overall Experience 5.0 out of 5

The nursery staff are really approachable and kind. They take time to understand the needs and hobbies of the children, trying to incorporate this into their daily play and learning. I'm always kept up to date with my child's daily activities and any issues. The menu has a wide variety and my child
loves the food. I'm happy it's healthy to help their growth. The nursery is also very clean considering the mess we all know children make! I highly recommend the nursery to anyone wanting their child to enjoy learning.

Reply from Amanda Barlow, The Parent Team at Bright Horizons Maidstone Turkey Mill Day Nursery and Preschool

Thank you for your wonderful review! We're so pleased to hear your child is enjoying their time with us, and that the staff are meeting their needs and interests. Thank you for your recommendation.


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Overall Experience  Overall Experience 5.0 out of 5

My daughter has been attending Bright Horizons Turkey Mill for over a year now and has thrived. Although she is usually quite a shy child, she goes into nursery happy and chatty each time as she is made to feel so comfortable and happy there by the staff.


My daughter suffers from Spinal Muscular

Atrophy so sometimes uses a wheelchair. The staff have been extremely accommodating and have gone above and beyond to ensure my daughter is properly cared for and included in every activity.


As a mum of a child with a disability, I feel at ease dropping my daughter to nursery because I know she is great hands and has a great relationship with all of the staff memebers and children.


I can't recommend this nursery enough.


Reply from Amanda Barlow, The Parent Team at Bright Horizons Maidstone Turkey Mill Day Nursery and Preschool

Thank you for your kind review! We're so happy to hear your daughter feels comfortable and included at Bright Horizons Turkey Mill.


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Overall Experience  Overall Experience 5.0 out of 5

My daughter started here in September 2024 and has been in two rooms now. From the day she started I have always felt that she was in safe hands as it's evident that the children's well-being is important to the staff. They are excellent and well loved by my child. Her development has come on leaps
and bounds, constantly learning new words, songs and actions. There is always a wide range of activities set up throughout the day which is posted on the app to support their continued learning at home. Handovers are always very detailed and I couldn't be happier to send my daughter to this nursery.

Reply from Amanda Barlow, The Parent Team at Bright Horizons Maidstone Turkey Mill Day Nursery and Preschool

Thank you so much for your lovely review! We're so pleased to hear how settled and happy your daughter is and that you've felt confident in the care she receives from day one. It's wonderful to see her development thriving and we're glad the app and detailed handovers have been helpful in supporting her learning at home.


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Overall Experience  Overall Experience 5.0 out of 5

The absolute best nursery for my daughter to attend! She has been there since September 2024 and since she has been attending she come on leaps and bounds. The staff who work here cannot do enough for the children and will always go above and beyond for them. My daughter is so well looked after during
the 2 days a week she does and absolutely loves going! To the point that half the time she will walk in without even saying goodbye. I cannot thank the staff at Turkey Mill for all of their hard work and cannot express how grateful myself and my partner are to know our daughter is at a nursery where she is treated so well and always has such a fun day!
Thank you to every single member of staff x

Reply from Amanda Barlow, The Parent Team at Bright Horizons Maidstone Turkey Mill Day Nursery and Preschool

Thank you for your wonderful review! We're so happy to hear your daughter is thriving and loves her time with us.


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Overall Experience  Overall Experience 5.0 out of 5

This nursery has exceeded our expectations. From the moment our daughter joined in October 2024, we've been impressed with the care and education provided. The staff are lovely and consistently go above and beyond to ensure each child receives individual attention and support.
My daughter's development
has accelerated since she joined. We've noticed significant improvements in her cognitive abilities, social skills, and confidence.
The facilities are excellent, offering a wide range of activities for physical and intellectual growth. The nursery's commitment to a safe and inclusive environment is evident in all aspects.
Regular communication with the staff keeps us informed about our daughter's progress. The team's passion for early childhood education has played a crucial role in her impressive development. Their warmth and professionalism create a welcoming atmosphere that values and respects parents and children.

Reply from Amanda Barlow, The Parent Team at Bright Horizons Maidstone Turkey Mill Day Nursery and Preschool

Thank you for your wonderful review! We're so happy to hear your daughter is thriving and that you're pleased with the care and support from our team.


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Overall Experience  Overall Experience 5.0 out of 5

My eldest started at Bright Horizons Turkey Mill over two years ago, and my youngest joined two months ago. Throughout this time, the entire team at Turkey Mill has exceeded every expectation I had.
From our very first visit on the open day to my most recent drop-off, the staff have been nothing but
supportive, kind, and genuine. Every interaction feels warm and reassuring, and it's clear that the team truly cares.
Both my children are treated as individuals, with their unique personalities and needs recognised and nurtured. I've seen remarkable progress in their development, and I believe much of that is thanks to the incredible dedication and care shown by the team.
Thank you to everyone at Turkey Mill for creating such a positive, nurturing environment - your hard work and compassion make all the difference!

Reply from Amanda Barlow, The Parent Team at Bright Horizons Maidstone Turkey Mill Day Nursery and Preschool

Thank you for your heartwarming review! We're so glad to hear that both your children have had such a positive experience with us at Turkey Mill.


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Overall Experience  Overall Experience 5.0 out of 5

I have 2 children at the nursery, with my eldest starting there at the beginning of 2022.
Both of them have received untold amounts of support whilst at the setting, for several reasons, and I can't thank the staff enough for all they do.
My children love their time at the nursery, and I can honestly
say their development is where it is, because of all those at Bright Horizons.

Reply from Amanda Barlow, The Parent Team at Bright Horizons Maidstone Turkey Mill Day Nursery and Preschool

Thank you for your wonderful review! We're so glad to hear that both your children have thrived at Bright Horizons and that our team has made a positive impact on their development.


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Overall Experience  Overall Experience 5.0 out of 5

I moved my son to pre school at bright horizons following a few negative experiences at his precious nursery. I was unsure about the move particularly as the pre school is more costly than the last however I cannot believe the change. Although my son still struggles with attachment and going in of a
morning he comes home so happy and having learnt something new every day! The key workers put time and effort into each child's learning and allow them to engage and learn in so many different activities. My son has gone from being put in front of a tablet watching kids TV at a nursery to now thriving coming back telling me things he has learnt and showing off new skills. I could not be happier with the change for him.

Reply from Amanda Barlow, The Parent Team at Bright Horizons Maidstone Turkey Mill Day Nursery and Preschool

Thank you for sharing your experience! We're so happy to hear that your son is thriving at Bright Horizons and enjoying his learning every day. It's wonderful that our team's effort and the variety of activities have made such a positive impact.


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Overall Experience  Overall Experience 5.0 out of 5

My daughter has been with Bright Horizons Maidstone Turkey Mill Day Nursery and Preschool since she was 1 and is now almost 5 and heading off to school. She has always formed such wonderful relationships with her key workers who have consistently made her feel safe and secure and kept her happy and
engaged. The activities they play through each age group are brilliant and she is always eager to show and often teach us what she has discovered and learnt each day.
There is nothing more comforting than to have your child be happy and eager to go to school so they can see their friends and teachers. Thank you.

Reply from Amanda Barlow, The Parent Team at Bright Horizons Maidstone Turkey Mill Day Nursery and Preschool

Thank you for your heartfelt review! We're delighted to hear that your daughter has had such a positive experience at Bright Horizons Maidstone Turkey Mill. It's wonderful that she has built strong relationships with her key workers and feels safe and engaged. We truly appreciate your kind words about the team and are thrilled to have been a part of her journey as she prepares for school!


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Overall Experience  Overall Experience 5.0 out of 5

We have been very pleased with our child's progress at Bright Horizons Maidstone Turkey Mill Day Nursery and Preschool. We are kept up-to-date frequently every day with information, including activities, meals and naps. There are also regular photos with detailed descriptions so we get to see our child
enjoying the activities and the reasons for why they are chosen as regards development. Our child is happy at the nursery and has made friends. Our keyworker and all other staff are friendly, approachable and excellent at their jobs. Our feedback is handled professionally and quickly. We definitely recommend the nursery and look forward to our child's continuing progress there.

Reply from Amanda Barlow, The Parent Team at Bright Horizons Maidstone Turkey Mill Day Nursery and Preschool

Thank you for your lovely review! We're thrilled to hear about your child's progress and that you enjoy the updates and photos. It's great to know your child is happy and making friends. We appreciate your kind words and recommendation!


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Overall Experience  Overall Experience 5.0 out of 5

Our daughter is currently in Toddlers room moving to pre-school. She has been attending Bright Horizons since 1 year of age. We have always been very happy with the staff and service, they always go that extra mile and all really adore our daughter which brings us much comfort and we are extremely happy
for our son to join in 2025. I would recommend anyone to bring their children here.

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Maidstone Turkey Mill Day Nursery and Preschool

Thank you so much for your kind words and for trusting us with your daughter's early education! We're thrilled to hear that you've had such a positive experience with our staff and services. Thank you for your recommendation.


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Overall Experience  Overall Experience 4.0 out of 5

It is a wonderful environment with engaging and varied activities, and we particularly love the constant access to the outside and that each age room has its own garden.
Mistakes can be made by staff, but the aunties are very open where they accept responsibility for those mistakes made and work with
the parent and child to rectify and learn from them.

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Maidstone Turkey Mill Day Nursery and Preschool

Thank you for your review! We're glad you appreciate the activities and outdoor spaces. We also value your understanding and commitment to working together to address any issues. Thank you for your support!


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Overall Experience  Overall Experience 4.0 out of 5

I am always pleased with how happy my daughter is when I pick her up from nursery. There is a huge range of activities on offer throughout the day and a good balance of playing and learning. The staff are kind and caring and build good relationships with the children.

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Maidstone Turkey Mill Day Nursery and Preschool

Thank you for your kind review! We're thrilled to hear that your daughter is always happy when you pick her up and that she enjoys the variety of activities we offer. Thank you for your support.


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Overall Experience  Overall Experience 5.0 out of 5

I couldn't recommend Bright Horizons Maidstone Turkey Mill Day Nursery and Preschool highly enough. They are supportive, encouraging and engaging with all of the children and support each child's individual development. During the last few months, whilst our daughter has been within the setting, she
has developed more than we could have imagined. Her eating has improved leaps and bounds and her concentration with tasks has improved too. All the staff here are highly approachable and have a genuine care for the children here. There have been a couple of unavoidable changes to staffing in the rooms recently and they have been handled with care to ensure the children remain happy and confident. Thank you for being so caring, educational and professional!

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Maidstone Turkey Mill Day Nursery and Preschool

Thank you for your glowing review! We're thrilled to hear that your daughter has made such impressive progress and that you've found our staff supportive and caring. We appreciate your understanding regarding the staffing changes and are glad to know they were handled well. Thank you for your recommendation.


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Overall Experience  Overall Experience 5.0 out of 5

I cannot fault Bright Horizons, Turkey Mill. It is so lovely to hear my Granddaughter telling me about her day and the lovely activites that they do. The staff seem to manage a lovely balance between learning and play. It is also very encouraging that when I have dropped off and picked up they check
who I am and the security there is very good. The staff are always very friendly and have time to talk to you which is also lovely. Even though I do not pick up regularly they still explained the activities that took place and it was lovely to hear that they had praised my granddaughter for being kind. It is also lovely that they have the outdoor space. Well done Bright Horizons for your hard work and care.

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Maidstone Turkey Mill Day Nursery and Preschool

Thank you for your lovely review! We're delighted to hear that your granddaughter enjoys her time at Bright Horizons Turkey Mill and that you appreciate the balance of learning and play. Thank you for recognising our hard work and care.


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Overall Experience  Overall Experience 5.0 out of 5

I am so impressed with Bright Horizons Turkey Mill Nursery, I couldn't rate them high enough!
It is a really difficult decision to choose the right childcare for my son who is now 17 months old, and after viewing several nurseries and childminders, it was a no-brainer to select Bright Horizons Turkey
Mill! Since he enrolled over the last 3 months, he has thrived and thoroughly enjoys himself!
I especially love the photo updates and details about his days here, but mostly I love how the staff make all the efforts with the day-to-day activities and always have more than enough time to give me the debrief. It's also amazing to have regular observations. I will be upping my son's days to 3 days a week, if I could afford more I would! Thank you for all you do to keep my son safe, happy and learning!

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Maidstone Turkey Mill Day Nursery and Preschool

Thank you for your wonderful review! We're thrilled to hear that Bright Horizons Turkey Mill Nursery has been a great choice for your son and that he's thriving and enjoying his time here. We're excited to welcome your son for more days each week and continue supporting his growth. Thank you for trusting us with his care!


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Overall Experience  Overall Experience 2.0 out of 5

The nursery was great. My daughter started to learn to eat different things as I had asked for help with this and also use the toilet. She started in nappies and finished nursery clean. Onto Pre-School we go. There had been a lot of 'new staff' in and out, causing a feeling of unsettledness. Next, my
daughter, who has always loved going to school, began crying and not wanting to go in due to a little boy bullying her. Things like pulling her clothing! Pushing her over! Spitting! Appalling! I even asked her how her day was in front of staff when collecting, where she'd tell me this, and they said nothing. My daughter opted to leave and went straight away to a new preschool and she was back to her usual excited loving school self! The place costs too much for a less-than-standard setting. The food is good. That's all the positive. Staff are too stretched with not enough of them there. When I explained she was leaving, they honestly were too busy to care! It was like sorry number 203 is leaving.

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Maidstone Turkey Mill Day Nursery and Preschool

Hello, thank you for sharing your experience. We create a home-from-home feel in our setting and care for all the children in our setting greatly. As you are aware our setting holds no tolerance to bullying and we strive to ensure our positive behaviour policies are upheld and we follow a nurture-based approach to supporting children's behaviour and well-being. We were certainly sad to see your child leave in October, as the staff create such meaningful bonds with the children in their care. We wish you and your child well in your new setting.


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Overall Experience  Overall Experience 4.0 out of 5

Our son has now been with Bright Horizons Maidstone Turkey Mill Day Nursery and Preschool for over six months. In our first couple of months, we experienced some administration issues however after these were rectified we’ve not had any issues. Our son seems incredibly happy here and he has a great
bond with the staff who look after him. There are brilliant activities set up for the children every day and it’s lovely to see what they have been up to via the app. The staff are very friendly and always have time to tell you what the children have been up to during the day. We are very pleased with our choice to send our son here.

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Maidstone Turkey Mill Day Nursery and Preschool

We are delighted to receive your positive feedback and we're thrilled to hear your son is thriving at our nursery.


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Overall Experience  Overall Experience 2.0 out of 5

Worked in nurseries for ten-plus years so know what to expect. Yet, I'm always disappointed by Bright Horizons. The only reason my son is still here is because no other nurseries have space and he doesn't want to leave his friends. Communication is poor. We find out about charity days the day before.
Never really know what my son has been up to as it's not always on the app and handovers aren't great. Observations are mediocre, especially as we only get one a month. They seem to do a lot of messy play/crafting but I never see any of it. I only know because my son comes out in dirty clothes. Didn't get anything for Valentine's, Mother's or Father's Day, even though they said stuff had been made. His final year in preschool and they haven't done anything for it (nativity/singing). When I asked why not, they replied we don't know. They sang on the app later that day. Would not recommend this nursery.

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Maidstone Turkey Mill Day Nursery and Preschool

Hello, Thank you for sharing your feedback. We sincerely apologise for not meeting your expectations. After thorough investigation with the Nursery Manager, we've found that there haven't been any concerns raised during your time with the nursery until now.


At our nursery, we actively encourage all children to engage in various activities and learning opportunities provided in the room. It's important to note that we do not compel children to create anything for special occasions, nor do we push them to do so if it doesn't align with their interests.


Should you have any further questions or require additional clarification, we encourage you to reach out to the Nursery Manager. Your satisfaction is our priority, and we are committed to addressing any concerns.


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Current Review Score: 9.7 (9.661)

Overview of Review Score

The Review Score of 9.7 (9.661) out of 10 for Bright Horizons Maidstone Turkey Mill Day Nursery and Preschool is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 34 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 32 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.661 for Bright Horizons Maidstone Turkey Mill Day Nursery and Preschool is calculated as follows: ( (308 Excellents x 5) + (73 Goods x 4) + (16 Satisfactorys x 3) + (7 Poors x 2) + (3 Very Poors x 1) ) ÷ 407 Ratings = 4.661

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Bright Horizons Maidstone Turkey Mill Day Nursery and Preschool is based on 32 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 96 number of registered child places is 19.2, which has been reached with 32 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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Meet the Team (2)

Taiya

Taiya

Job Title: Nursery Manager

I passed my BTEC level 3 diploma in Nursery nursing in 1995 and have worked in the early year's sector for 22 years. I also have a Level 3 in adult education, management, training and mentoring.


Where have I come from?


I was a Children’s Service Manager for Nuffield Health from 1998 to 2019, I managed the nursery, creche, afterschool clubs and holiday camps. I delivered training for the other 12 nurseries within the company and supported the opening of new nurseries within the business. I have worked with Kent County Council in their Early Help, this role was supporting vulnerable families and children.


My Family and home life


I live with my husband, 2 boys and my 3rd child, Trigger the dog.


I was raised in Bromley, and when I had my children, I moved to the Maidstone.


What is my passion?


I have 2 passions; my main passion is my boys and their dedication to becoming the next professional footballer, I attend training and matches come rain or shine, and I even know the offside rule! My other passion is early years and providing every child with the best opportunities to build a foundation to achieve.


You never would have guessed but...


My Grandparents bought me a tortoise when I was 2 years old, Tabatha the tortoise is now 43 years old.


Tracy

Tracy

Job Title: Deputy Manager

Joined: 2014

I started my childcare career in 2014, joining Bright Horizons as part of the bank team. My journey has taken me through the completion of my Level 3 Early Years Educator qualification and provided the opportunity to work across all age groups broadening my theoretical and practical knowledge and experience.


I am passionate to provide the best care and quality of education for children. I enjoy watching each of them grow and develop and feel privileged to be able to share in their achievements.


In my own time, I like to read and I also run.


Frequently Asked Questions about Bright Horizons Maidstone Turkey Mill Day Nursery and Preschool

What is the Age Range of Children that Bright Horizons Maidstone Turkey Mill Day Nursery and Preschool accepts?

Bright Horizons Maidstone Turkey Mill Day Nursery and Preschool accepts Children aged from 0 years 3 months to 5 years 0 months.

What Days & Hours is Bright Horizons Maidstone Turkey Mill Day Nursery and Preschool Open?

Bright Horizons Maidstone Turkey Mill Day Nursery and Preschool is open: Monday 07:30-18:00, Tuesday 07:30-18:00, Wednesday 07:30-18:00, Thursday 07:30-18:00, Friday 07:30-18:00.

How many Children does Bright Horizons Maidstone Turkey Mill Day Nursery and Preschool have capacity for?

Bright Horizons Maidstone Turkey Mill Day Nursery and Preschool has capacity for a total of 96 Children.

How far is Bright Horizons Maidstone Turkey Mill Day Nursery and Preschool to the centre of Maidstone?

0.9 mile(s) as the crow flies, distance by road may be significantly further.