Bright Horizons Maidstone Turkey Mill Day Nursery and Preschool

Turkey Mill, Ashford Road, Maidstone ME14 5SF
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9.6 104 Reviews
  • Bright Horizons Maidstone Turkey Mill Day Nursery and Preschool, Maidstone
Bright Horizons Maidstone Turkey Mill Day Nursery and Preschool is an eco-friendly facility designed for children aged 3 months to 5 years.

It holds the Green Flag award for eco-friendly practices and teach children the importance of biodiversity, recycling, and healthy living through dedicated eco-code.

The approach encourages children to be mindful of their environment and make resourceful choices.

Conveniently located near Maidstone on the A20, with close links to Mote Park and Maidstone town centre, the nursery offers on-site parking and a buggy park to make drop-offs and pick-ups easier.

It is also within proximity to Maidstone West Station, with excellent connections to London.

The all-weather garden provides free-flow access from each room, allowing children to explore the outdoors daily. The garden is full of learning opportunities that connect children to nature and stimulate their senses.

Care Provided by Bright Horizons Maidstone Turkey Mill Day Nursery and Preschool

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Person in charge
  • Luci (Manager)
  • Number of Childcare Staff
  • 30
  • Total Places for Children
  • 96
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:30-18:00
    Tuesday 07:30-18:00
    Wednesday 07:30-18:00
    Thursday 07:30-18:00
    Friday 07:30-18:00
  • When Closed
  • Bank Holidays

Bright Horizons Maidstone Turkey Mill Day Nursery and Preschool Reviews (104)

Total of 104, showing 21-40
9.6

Bright Horizons Maidstone Turkey Mill Day Nursery and Preschool has a Review Score of 9.6 (9.627) out of 10, based on 30 reviews in the last 2 years. Over all time Bright Horizons Maidstone Turkey Mill Day Nursery and Preschool has 104 reviews.

Overall Experience

  • 85
  • 15
  • 2
  • 2
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Date Published

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Overall Experience  Overall Experience 4.0 out of 5

The activities and the learning at Bright Horizons, Turkey Mill are amazing! There is so much to do and there is a variety of activities daily. My son especially loves the sharks and the sealife parts. Thank you Bright Horizons team.

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Overall Experience  Overall Experience 5.0 out of 5

The nursery is very clean and safe, with good use of telecoms, love the use of the app, which makes communication easy and simple.
The staff is very supportive of family and children and staff also listen to concerns and give useful tips.

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Overall Experience  Overall Experience 5.0 out of 5

The best thing about Bright Horizons is the staff. Not only are they always happy to see my daughter (I'm not even happy to see her every morning sometimes). I'm always amazed at the interesting and fun activities they put on for the children. She comes home happy and having learnt new things. They
are always trying new and fun activities and they seem to have an endless supply of patience. Basically, I'm amazed at anyone who can stay so happy surrounded by so many children, I know I couldn't. Hats off to you all.

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Overall Experience  Overall Experience 5.0 out of 5

There is only positive experiences to comment. The staff are family, they nursery is a home-from-home. Our children crave the fun at nursery. Keyworkers are described as 'best friends'. The month of June also incorporated 'pride' which for same-sex parents is brilliant and an introduction for our eldest.
Can't commend them enough. Thank you.

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Overall Experience  Overall Experience 4.0 out of 5

My child has settled so well at Turkey Mill nursery. She is happy and excited to come into nursery. She had a well organised transition from the baby to toddler room with staff being caring, support and friendly throughout the transition. The staff are more than happy to support and answer any of my
questions or worries. They are great at keeping the app updated too. I would highly recommend them.

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Overall Experience  Overall Experience 5.0 out of 5

Can't thank enough all the staff and management here at Bright Horizons Maidstone Turkey Mill Day Nursery and Preschool. My daughter loves her teachers, always keen to learn more and explore new things. She is happy to come here and we will be sad to leave this year as she is starting reception. Daily
posts and photos are very useful! Thank you all again.

Reply from Amanda, Marketing and Campaigns Executive at Bright Horizons Maidstone Turkey Mill Day Nursery and Preschool

Hello, thank you for your five star feedback and for sharing your experience with us.


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Overall Experience  Overall Experience 5.0 out of 5

I am incredibly happy with the care the team have for my daughter. She is so happy at preschool.
The preschool team are open which means we can repeat anything at home, including expectations for behaviour.
Activities are varied and the team go with children's interests.

Reply from Amanda, Marketing and Campaigns Executive at Bright Horizons Maidstone Turkey Mill Day Nursery and Preschool

Hello, thank you so much for your positive feedback!


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Overall Experience  Overall Experience 5.0 out of 5

Brilliant nursery, my son was here previously and my daughter has followed.

Reply from Amanda, Marketing and Campaigns Executive at Bright Horizons Maidstone Turkey Mill Day Nursery and Preschool

Hello, thank you for your five star feedback and for sharing your experience with us.


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Overall Experience  Overall Experience 5.0 out of 5

We have been so impressed by the toddler team at Bright Horizons Maidstone Turkey Mill Day Nursery and Preschool. Our son is often reluctant to leave us at the door but is always greeted by warm welcomes from the team as well as hugs when needed! Our son is always surprising us with new things he has
learnt and the activities and learning environment are constantly changing and inspiring for young minds.

Reply from Amanda, Marketing and Campaigns Executive at Bright Horizons Maidstone Turkey Mill Day Nursery and Preschool

Hello, thank you for your five star feedback and for sharing your experience with us.


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Overall Experience  Overall Experience 5.0 out of 5

Our little girl has loved every minute of attending Bright Horizons Maidstone Turkey Mill Day Nursery and Preschool for the past three years. She has flourished and grown in confidence so much. We will be very sad to leave our Bright Horizons family but she is ready for the next step.

Reply from Amanda, Marketing and Campaigns Executive at Bright Horizons Maidstone Turkey Mill Day Nursery and Preschool

Hello, thank you for your five star feedback and for sharing your experience with us.


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Overall Experience  Overall Experience 5.0 out of 5

All the staff in the baby room and the other support staff have been simply lovely.
Our child has built a really strong bond with his key worker which brings us such comfort to know he can be happy when away from us.
We’re very impressed with the whole team’s diligence, kindness, attention to detail
and also the general upbeat happy environment that we observe.
The app is excellent for updates throughout the day, making our time apart a little easier.
Very pleased with our choice of nursery.

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Overall Experience  Overall Experience 5.0 out of 5

My little boy started back in January in the Babies Room. I’m highly impressed with the level of care and how much attention and effort they put in. My little one has advanced so much in just a short period of time and all of my questions are answered at the end of the day. I highly recommend this nursery.

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Overall Experience  Overall Experience 5.0 out of 5

What an outstanding nursery! My son goes to preschool here and he is being assessed for autism! From day one, they have taken my concerns seriously. They have always been professional, friendly and always given me the time of day! They have a great app that you can communicate with them and pictures
for you to see activities they have been doing! They have made changes to help my son settle in and since he has been going I've seen such a change in him! My son loves going to nursery and has created such a great bond with the girls! They support all his needs and I have felt at ease taking him there, knowing that they are taking such good care of him! A big shout-out to the deputy manager and one other member of staff in particular! Thank you so much!

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Overall Experience  Overall Experience 5.0 out of 5

I am so happy with how the nursery has welcomed my child and how his key person has helped him settle in. We are always welcomed with a smile and get a full detailed handover when I pick him up from nursery. My son absolutely loves coming to nursery and that's thanks to the staff!

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Overall Experience  Overall Experience 5.0 out of 5

Staff are amazing! The activities are tailored to the children's interests and keep them engaged throughout the day. The nursery is excellent value for money, you are always kept informed and staff are always willing to help.

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Overall Experience  Overall Experience 5.0 out of 5

My daughter loves Turkey Mill and has done for her whole time at the nursery (3 years). The staff are friendly, welcoming and have contributed hugely to her development during her time there and are always very accommodating with any requests.

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Overall Experience  Overall Experience 5.0 out of 5

My son attended this nursery in 2019 as a baby and I was happy with his care. He left before joining toddler room due to a change in my career but I have since re-enrolled him into the toddler room. I wouldn't trust any other people to look after him because I know they do a brilliant job at settling
children and giving them the individual care they need. The nursery provides wonderful activities which my son recreates at home and he talks fondly of the staff in his room. The staff communicate with parents well and always keep me updated about anything my son may need or how he's been feeling. I'm very happy with the nursery and would highly recommend.

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Overall Experience  Overall Experience 5.0 out of 5

Our son has been at Bright Horizons Maidstone Turkey Mill Day Nursery and Preschool since last September and he really enjoys it! The staff have been fantastic at helping him settle and making him feel comfortable and they are always open and honest with their communication. He then had a period away
from the nursery during the lockdown and we were concerned about how he would resettle after this but again, the staff were amazing and we had no issues. Our son has thrived at the nursery and learned so much. He is so happy there and that is all down to the team and management. It is worth flagging that they have also continued to follow very strict Covid-19 protection procedures, which provides endless reassurance for me and my family. Our son has made fantastic progress and I couldn't be happier with the whole experience. I highly recommend Bright Horizons Maidstone Turkey Mill Day Nursery and Preschool!

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Overall Experience  Overall Experience 5.0 out of 5

Really pleased I moved my son here from another nursery. He’s happy here, and everyone welcomes him in, which makes him a lot more confident. He’s learning things the other setting didn’t do, such as how to put on a coat and shoes.

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Overall Experience  Overall Experience 5.0 out of 5

My little Boy started at Bright Horizons at around the age of 16 possibly 18 months old. He began his journey in the baby room and is now currently enjoying his journey in the preschool room. He has had the best start to his nursery life, being cared for by some very lovely members of staff. There are
of course certain names that are mentioned and he always tells me what he has been doing, activity-wise and what he's eaten.
Management and staff go above and beyond for the children and parents.

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Current Review Score: 9.6 (9.627)

Overview of Review Score

The Review Score of 9.6 (9.627) out of 10 for Bright Horizons Maidstone Turkey Mill Day Nursery and Preschool is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 30 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 28 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.627 for Bright Horizons Maidstone Turkey Mill Day Nursery and Preschool is calculated as follows: ( (264 Excellents x 5) + (69 Goods x 4) + (16 Satisfactorys x 3) + (7 Poors x 2) + (3 Very Poors x 1) ) ÷ 359 Ratings = 4.627

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Bright Horizons Maidstone Turkey Mill Day Nursery and Preschool is based on 28 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 96 number of registered child places is 19.2, which has been reached with 28 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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Meet the Team (2)

Taiya

Taiya

Job Title: Nursery Manager

I passed my BTEC level 3 diploma in Nursery nursing in 1995 and have worked in the early year's sector for 22 years. I also have a Level 3 in adult education, management, training and mentoring.


Where have I come from?


I was a Children’s Service Manager for Nuffield Health from 1998 to 2019, I managed the nursery, creche, afterschool clubs and holiday camps. I delivered training for the other 12 nurseries within the company and supported the opening of new nurseries within the business. I have worked with Kent County Council in their Early Help, this role was supporting vulnerable families and children.


My Family and home life


I live with my husband, 2 boys and my 3rd child, Trigger the dog.


I was raised in Bromley, and when I had my children, I moved to the Maidstone.


What is my passion?


I have 2 passions; my main passion is my boys and their dedication to becoming the next professional footballer, I attend training and matches come rain or shine, and I even know the offside rule! My other passion is early years and providing every child with the best opportunities to build a foundation to achieve.


You never would have guessed but...


My Grandparents bought me a tortoise when I was 2 years old, Tabatha the tortoise is now 43 years old.


Tracy

Tracy

Job Title: Deputy Manager

Joined: 2014

I started my childcare career in 2014, joining Bright Horizons as part of the bank team. My journey has taken me through the completion of my Level 3 Early Years Educator qualification and provided the opportunity to work across all age groups broadening my theoretical and practical knowledge and experience.


I am passionate to provide the best care and quality of education for children. I enjoy watching each of them grow and develop and feel privileged to be able to share in their achievements.


In my own time, I like to read and I also run.