Bright Horizons Maidstone Turkey Mill Day Nursery and Preschool

Turkey Mill, Ashford Road, Maidstone ME14 5SF
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9.6 104 Reviews
  • Bright Horizons Maidstone Turkey Mill Day Nursery and Preschool, Maidstone
Bright Horizons Maidstone Turkey Mill Day Nursery and Preschool is an eco-friendly facility designed for children aged 3 months to 5 years.

It holds the Green Flag award for eco-friendly practices and teach children the importance of biodiversity, recycling, and healthy living through dedicated eco-code.

The approach encourages children to be mindful of their environment and make resourceful choices.

Conveniently located near Maidstone on the A20, with close links to Mote Park and Maidstone town centre, the nursery offers on-site parking and a buggy park to make drop-offs and pick-ups easier.

It is also within proximity to Maidstone West Station, with excellent connections to London.

The all-weather garden provides free-flow access from each room, allowing children to explore the outdoors daily. The garden is full of learning opportunities that connect children to nature and stimulate their senses.

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Care Provided by Bright Horizons Maidstone Turkey Mill Day Nursery and Preschool

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care

Good to Know

  • Person in charge
  • Taiya (Manager)
  • Number of Childcare Staff
  • 30
  • Total Places for Children
  • 96
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:30-18:00
    Tuesday 07:30-18:00
    Wednesday 07:30-18:00
    Thursday 07:30-18:00
    Friday 07:30-18:00
  • When Closed
  • Bank Holidays

Bright Horizons Maidstone Turkey Mill Day Nursery and Preschool Reviews (104)

Total of 104, showing 81-100
9.6

Bright Horizons Maidstone Turkey Mill Day Nursery and Preschool has a Review Score of 9.6 (9.627) out of 10, based on 30 reviews in the last 2 years. Over all time Bright Horizons Maidstone Turkey Mill Day Nursery and Preschool has 104 reviews.

Overall Experience

  • 85
  • 15
  • 2
  • 2
  • 0

Date Published

104
5
15
30
74

Review from Geoffrey M (Great-grandfather of Child) published on 11 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the beginning, all the staff at the nursery have had a very helpful and caring attitude. If there have been any issues concerning my child, they have been very prompt in contacting me or my wife. All the children in class seem very happy. The facilities are first class and hygiene is paramount.

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Review from Andrea P (Mother of Child) published on 22 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The nursery provides a bright welcoming reception each morning. The room is always laid out with lots of different activities to do throughout the day, the children get to help with the setting up too.
The outside space is fantastic and allows the children to explore, play and grow.
The meal selection
is varied and the self service element is great for growing appetites.
The staff are friendly and help the children to grow in every aspect.

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Review from H J (Mother of Child) published on 22 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everyone is amazing at Turkey Mill and the childcare is second to none. My child loves it here and has come on leaps and bounds whilst attending the nursery.
I cannot find any faults at all, love it here.

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Review from Louisa R (Mother of Child) published on 1 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care and support is outstanding. The team have identified areas of support for my child and dealt with it with professionalism and empathy. I feel that my son is getting the best start to his education, this is more than childcare. He has settled in well and the team do all they can to support
him.


Without question, I would definitely recommend Bright Horizons.


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Review from Sarah B (Mother of Child) published on 23 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleased with the staff at nursery. All staff have been amazing with settling in our daughter, and provided all the information we needed. The nursery is bright and welcoming and our daughter loves attending. We couldn't be happier with the nursery and staff.

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Review from Gemma H (Mother of Child) published on 23 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter really enjoyed coming to holiday club. She enjoyed doing the activities set by the supervisor. She would come home full of excitement and look forward to the next day. My daughter is looking forward to coming to the next holiday club.

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Review from M H (Mother of Child) published on 19 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my two children started at Turkey Mill, they have settled in really well and even ask when they are going to nursery.

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Review from Rafaela K R (Mother of Child) published on 16 May 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My children love going there.


I have a baby and a preschooler and I can notice how they developed there.


Every day they learn something new and come back home so excited to show and tell everything.


The staff are very professional, helpful and take good care of the kids.


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Review from Lisa D (Mother of Child) published on 15 May 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Son has been attending this nursery for just over a year (started at 9 months old) and he really loves it there. He has built a strong bond with his key workers and I love hearing about the fun day he has had when I read through his contact book. The staff at the nursery ensured that my son had
enough settling in periods to adjust to his new surroundings and kept me updated with how he was progressing during this early transition period.


My husband and I have found the nursery staff to be very open and love to involve parents by either inviting them in for special occasions, having detailed handover talks at the beginning and the end of the day, and also parents are encouraged to add to their child's learning journal with special events/trips and observations of key milestones at home. It has been lovely to look through my son's book and seeing how he has grown up both at home and nursery!


The food at the nursery is loved by my son too!


This is a fantastic nursery!


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Review from Sarah J (Mother of Child) published on 5 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have always been extremely pleased with the care and dedication showed by the staff and subsequently my daughter's excitement to go there each day. I would have no hesitation in recommending the nursery to others. Any minor issues I have ever had have been dealt with swiftly and I have every confidence
in their ability to keep my child safe and happy.

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Review from Zandi M (Mother of Child) published on 28 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The best nursery ever, such a relaxed and welcoming place. The staff are so helpful and they are so competent in their various roles. Brilliant menu and various play activities. My children love it and they have made new friends and have learnt so much. It's home away from home, my daughter says Thank
you Maidstone Team.

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Review from Louisa H (Mother of Child) published on 12 October 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son joined the nursery aged 2 and he immediately had a connection with his key person. She was there to settle him and kept me reassured. She made an extra effort to encourage him into the room and to join in activities before I left him. The room is always set out with inviting activities when he
arrives and he is now happy to be welcomed by all staff and settles easily even if his key person is not there. My son always enjoys his time at nursery and tells me about the activities he has done. I am kept up to date with his progress through the records that they keep. I love hearing about what he has done and the progress he is making. The management are very helpful and are always on hand to answer any questions.

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Review from Elena (Mother of Child) published on 3 October 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son started nursery in April 2016 when he was 1 years old and we love it! So far, we have been in two rooms: babies and growing explorers. It took a bit more time for him to settle as English is not his first language, but I could see the support all the way through. The staff are very friendly all
the time, very open minded and supportive, it's clear they enjoy their job as well. There are lots of activities every day and, importantly, time outside. I really like the fact that every child's routine and development are considered individually and flexibility of schedule. It's a bit far from where we live, but that's the only bit inconvenient and obviously our own choice. Excellent nursery!

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Review from Stephanie & Paul B (Mother of Child) published on 12 September 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot thank all girls enough at Kidsunlimited Maidstone for the care they have provided our two boys with. From being a very over protective mum, I struggled to leave my first son, however, he quickly settled and bonded with all the girls. Following my second son's birth I had no hesitations putting
him there at 3 months old. The girls have developed our children - Our eldest is so advanced for a near 3-year-old and such a confident, well-mannered boy and our youngest is just the same. If it wasn't for us relocating I wouldn't be moving our children to a different nursery. Their last day is going to be very emotional!
There isn't enough words to describe Kids Unlimited's in terms of how much care and support they have provided us with over the past 2 years and we are truly grateful.
I would highly recommend Kidsunlimited. If you are looking for a nursery in Maidstone - this is by far the best!!

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Review from Sarah W (Mother of Child) published on 14 June 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We love this nursery, it is very active, structured, with varied activities offered, great outdoor space.
Staff wise, my son has had 3 excellent, committed key workers, over 3 years (consistent which is important to me). Feedback is regular, it is positive though, I don't know if that's because that's
what there is to say about my son, or whether providing 'negative' feedback in a constructive way is not part of policy, this would be a shame if this is the case. A fair amount of turnover, but they appear to promote from within which is good for the staff.
His developmental progress is measured and its always interesting to see where he sits on the flower (indicating age ability) and what his natural ability is at this age.
It will be interesting to see how the nursery manage the coming year, where he will be one of the eldest, as he tends to play with older children, but I have no doubt they will have strategies to keep him entertained and interested.
I highly recommend this nursery.

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Review from Rebecca (Mother of Child) published on 17 May 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have two children attending the nursery and my daughter has attended for 2.5 years now and I couldn't rate it highly enough. The staff are fantastic and I feel hugely confident that my children are always well cared for. They always participate in a range of activities which they both thoroughly enjoy.

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Review from E J R (Mother of Child) published on 20 April 2016
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

This nursery used to be fantastic with a very professional Manager which reflected in the quality of staff and I was always confident my children were being cared for to a high standard. However, over the past year the management has changed, the staff turnover is very high and is continuing to increase
and the quality of new staff is not of the previous high standard.
As a parent I find this very frustrating because the setting is ideal for children to learn and develop but it is very disappointing the passion that used to flow within KU amongst all staff, is gone.

Reply from marketa, Mrkg at Bright Horizons Maidstone Turkey Mill Day Nursery and Preschool

Thank you for your feedback. In order for us to ensure that we are continually providing high quality childcare we would like to discuss your concerns further, please contact parentenquiry@brighthorizons.com.


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Review from H C (Mother of Child) published on 22 March 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter joined this nursery in November 2015 in the baby room. I'm really pleased with the nursery and had previously heard it was very good. The girls are always friendly and welcoming. My daughter loves going here. Would highly recommend.

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Review from Ilona Z (Mother of Child) published on 1 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

In nursery key persons always have been very supportive, specially when my little girl moved into the next room. She did have a very good contact with the new key person. I really liked training process, we didn't have any problems change the room and to be between other people. If there was a problem
I could talk to a person and problems quickly sorted out, problem was about nappy cream and speaking. After a few days my little girl started pointing and naming words and counting up to 5. The key person has done an amazing job, working with my little girl in small groups. We love the nursery because of lots of time spent outside in garden.

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Review from Max W (Father of Child) published on 1 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter has been going for almost 2 and a half years and loves every day she's there. All the staff are friendly, professional and nurturing.

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Current Review Score: 9.6 (9.627)

Overview of Review Score

The Review Score of 9.6 (9.627) out of 10 for Bright Horizons Maidstone Turkey Mill Day Nursery and Preschool is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 30 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 28 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.627 for Bright Horizons Maidstone Turkey Mill Day Nursery and Preschool is calculated as follows: ( (264 Excellents x 5) + (69 Goods x 4) + (16 Satisfactorys x 3) + (7 Poors x 2) + (3 Very Poors x 1) ) ÷ 359 Ratings = 4.627

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Bright Horizons Maidstone Turkey Mill Day Nursery and Preschool is based on 28 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 96 number of registered child places is 19.2, which has been reached with 28 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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Meet the Team (2)

Taiya

Taiya

Job Title: Nursery Manager

I passed my BTEC level 3 diploma in Nursery nursing in 1995 and have worked in the early year's sector for 22 years. I also have a Level 3 in adult education, management, training and mentoring.


Where have I come from?


I was a Children’s Service Manager for Nuffield Health from 1998 to 2019, I managed the nursery, creche, afterschool clubs and holiday camps. I delivered training for the other 12 nurseries within the company and supported the opening of new nurseries within the business. I have worked with Kent County Council in their Early Help, this role was supporting vulnerable families and children.


My Family and home life


I live with my husband, 2 boys and my 3rd child, Trigger the dog.


I was raised in Bromley, and when I had my children, I moved to the Maidstone.


What is my passion?


I have 2 passions; my main passion is my boys and their dedication to becoming the next professional footballer, I attend training and matches come rain or shine, and I even know the offside rule! My other passion is early years and providing every child with the best opportunities to build a foundation to achieve.


You never would have guessed but...


My Grandparents bought me a tortoise when I was 2 years old, Tabatha the tortoise is now 43 years old.


Tracy

Tracy

Job Title: Deputy Manager

Joined: 2014

I started my childcare career in 2014, joining Bright Horizons as part of the bank team. My journey has taken me through the completion of my Level 3 Early Years Educator qualification and provided the opportunity to work across all age groups broadening my theoretical and practical knowledge and experience.


I am passionate to provide the best care and quality of education for children. I enjoy watching each of them grow and develop and feel privileged to be able to share in their achievements.


In my own time, I like to read and I also run.


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