Kangaroo Pouch Day Nursery Hateley Heath

64-66 Clarkes Lane, Hateley Heath, West Bromwich B71 2BU
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8.1 12 Reviews
  • Kangaroo Pouch Day Nursery Hateley Heath, West Bromwich
Kangaroo Pouch is a high quality 52 place Day Nursery situated in West Bromwich. They cater for children aged from 6 weeks to 5 years and are open from 7.30am till 6pm, Monday to Friday. Professionals offer a child centred approach and provide every child with a safe and stimulating environment where they can experiment, explore and make decisions for themselves both indoor and out. They focus on child led learning through play providing a range of stimulating and multi sensory activities that encourages growth and development. Meals are prepared on site by a qualified cook and are fun and nutritious for children.

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Care Provided by Kangaroo Pouch Day Nursery Hateley Heath

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Person in charge
  • Jasbir Gill (Manager)
  • Number of Childcare Staff
  • 13
  • Total Places for Children
  • 52
  • Age Range
    • from 0 years 2 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:30-18:00
    Tuesday 07:30-18:00
    Wednesday 07:30-18:00
    Thursday 07:30-18:00
    Friday 07:30-18:00
  • When Closed
  • Bank Holidays & Christmas

Kangaroo Pouch Day Nursery Hateley Heath Reviews (12)

8.1

Kangaroo Pouch Day Nursery Hateley Heath has a Review Score of 8.1 (8.096) out of 10, based on 1 reviews in the last 2 years. Over all time Kangaroo Pouch Day Nursery Hateley Heath has 12 reviews.

Overall Experience

  • 8
  • 3
  • 0
  • 0
  • 1

Date Published

12
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11

Review from Rachel B (Mother of Child) published on 8 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter has just graduated from the Kangaroo Pouch. She has come on leaps and bounds from being here. The staff have been amazing with her. My daughter absolutely loved going; she woke up every morning, and still does now, asking if she has nursery. Thank you Kangaroo Pouch for helping my daughter
grow.

Reply from Jasbir Gill, Manager at Kangaroo Pouch Day Nursery Hateley Heath

Thank you, we are glad you had a positive experience at our nursery.


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Review from K J (Mother of Child) published on 29 July 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

An absolute pleasure to send my child to this nursery. Very pleased with the level of care they provided my child.
My child has always ended his day at nursery with a huge smile on his face, which is enough to tell me that he really enjoys his time there.
Constant updates throughout the day to inform
me of what my child eats, nappy changes and sleep gives me peace of mind whilst I am at work.
This nursery also supported my child 100% in regards to his hearing aids and worked very well with his ‘teacher of the deaf’. I am very pleased and appreciative of all their help and support.
My child started in the baby room and is now turning two soon. He has developed very well and can now count to 10! Proud of what he has learnt and achieved whilst being here. Thank you!

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Review from Michelle W (Mother of Child) published on 19 July 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Kangaroo Pouch has provided excellent care. I have found all staff informative and helpful. Activities and learning have been provided in a fun way, my child joined in. In COVID, again, the staff coped well.

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Review from Kimara B (Mother of Child) published on 19 July 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My child has been attending the nursery since he was a baby and now leaving to go to school. I have never had a problem, the nursery will keep me updated with my child's developments and events happening. Even during COVID, while the nursery was closed they were helpful with home resources. I am truly
happy with my child's time at the nursery.

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Review from Paulina J (Mother of Child) published on 19 July 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The nursery has helped my child in many ways. She is more confident and open since she started.

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Review from M K (Mother of Child) published on 14 July 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good.

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Review from Leanne M (Mother of Child) published on 14 July 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The nursery staff are all very friendly both my children have attended and both my children loved going to the nursery. Issues were dealt with in a timely manner and any concerns were addressed. Head office staff are amazing all emails were dealt with within a 24 hour period and in a professional manner.
I would definitely use the nursery again if I had more children.

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Review from C M (Mother of Child) published on 11 July 2022
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

My son attended this nursery since he was 7 months old. Whilst in the baby room the staff were great, however after moving rooms, my son was constantly ill, 4 out of 5 days per week he would come home with a nappy rash (but would never experience this when was not at nursery) and his key worker lacked
communication skills, and did not seem qualified, as struggled with the basics. The manager is rude and unapproachable. I had a number of meetings with management to try to work through the issues as the last thing I wanted to do was move my child, but I found her again to be rude, and failed to listen to my concerns, or take accountability when the wrongdoings were clear to see. As a result, I would score zero, but the 1 star is in recognition of 2 staff who were great throughout his time there and frankly too good for this nursery.

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Review from L G (Mother of Child) published on 30 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my daughter started attending Kangaroo Pouch, she is a completely different child. She has gained confidence and independence. This nursery has been the making of my daughter, and she loved going in every day to see her teachers and friends.
They have taken time to know her as an individual
and have encouraged her in the activities she loves the most. Every week they learn a new topic and really think of ways to teach the best they and mod most of all they all have fun!

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Review from A M (Mother of Child) published on 30 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff are really friendly, always tell you how well your child has done and what activities they have been doing.
Would highly recommend this nursery.

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Review from Kelly L (Mother of Child) published on 16 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My son loves going to nursery here. He has created strong relationships with the staff and lovely friendships with the other children. He has developed and learnt so much, he can't wait to tell me about his day when I pick him up. The staff go above and beyond with the care for my boy. They make leaving
my little boy easier knowing he is happy to be there, thank you.

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Review from H C (Mother of Child) published on 11 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find Kangaroo Pouch (Hateley Heath) to be professional, supportive and definitely goes the extra mile. They have a clean environment. My son has developed so much since being there. The staff are absolutely outstanding and are so reassuring to all. My son talks about the staff at home and genuinely
looks forward to going to nursery. I was worried about the transition from Joeys to Walleroos but the staff and both key persons made sure it was smooth and stressfree. He loves nursery. They do a great job.

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Current Review Score: 8.1 (8.096)

Overview of Review Score

The Review Score of 8.1 (8.096) out of 10 for Kangaroo Pouch Day Nursery Hateley Heath is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Kangaroo Pouch Day Nursery Hateley Heath is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.096 Points relating to the number of positive Reviews for Kangaroo Pouch Day Nursery Hateley Heath is based on 1 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 52 number of registered child places is 10.4. 1 Positive Reviews ÷ 10.4 = 0.096

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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Frequently Asked Questions about Kangaroo Pouch Day Nursery Hateley Heath

What is the Age Range of Children that Kangaroo Pouch Day Nursery Hateley Heath accepts?

Kangaroo Pouch Day Nursery Hateley Heath accepts Children aged from 0 years 2 months to 5 years 0 months.

What Days & Hours is Kangaroo Pouch Day Nursery Hateley Heath Open?

Kangaroo Pouch Day Nursery Hateley Heath is open: Monday 07:30-18:00, Tuesday 07:30-18:00, Wednesday 07:30-18:00, Thursday 07:30-18:00, Friday 07:30-18:00.

How many Children does Kangaroo Pouch Day Nursery Hateley Heath have capacity for?

Kangaroo Pouch Day Nursery Hateley Heath has capacity for a total of 52 Children.

How far is Kangaroo Pouch Day Nursery Hateley Heath to the centre of West Bromwich?

1.5 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Kangaroo Pouch Day Nursery Hateley Heath to verify any information. View our terms and conditions. Kangaroo Pouch Day Nursery Hateley Heath has an Enhanced Service – more info.