Puddleducks Day Nursery Belfast

Grosvenor House, 5 Glengall Street, Belfast BT12 5AD
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9.9 121 Reviews
  • Puddleducks Day Nursery Belfast, Belfast
Puddleducks Day Nursery is a new state-of-the-art day nursery in Belfast city centre, providing busy working parents with a convenient childcare solution. The modern, purpose built day Nursery, located on Glengall Street caters for 0-4 year olds. It is located just 2 minutes' waddle from Grand Central Station and is easily accessed via the main motorway links... this makes it an attractive option for city centre workers.

Puddleducks offers four bespoke rooms: 2 for babies (0-2 years); toddlers (2-3 years); pre-school (3-4 years), a large indoor play area and a secure outdoor play area.

Run by highly qualified and trained childcare professionals, the nursery also provides nutritionally balanced meals and flexible contract terms to suit varying childcare needs.

Puddleducks has been created by Belfast Central Mission (BCM), one of NI’s oldest charities which has over 50 years’ experience in childcare, and will be run as a social enterprise, with all profits being invested back into the charitable work.

Care Provided by Puddleducks Day Nursery Belfast

  • Type of Service
  • Day Nursery – Voluntary / Not for Profit Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Owner
  • BCM
  • Person in charge
  • Sharon Malcolm (Manager)
  • Number of Childcare Staff
  • 19
  • Registered Charity Number
  • NIC101271
  • Total Places for Children
  • 70
  • Age Range
    • from 0 years 3 months
    • to 4 years 10 months
  • Opening Times
  • Monday 08:00-17:30
    Tuesday 08:00-17:30
    Wednesday 08:00-17:30
    Thursday 08:00-17:30
    Friday 08:00-17:30
  • When Closed
  • New Years Day, St Patricks Day, Easter Monday & Tuesday, May Day, 12th & 13th July, August Bank Holidays (end of month) & 1 week Christmas

Funding & Fees Guide for Puddleducks Day Nursery Belfast

  • Full Time: £1,200 per month (5 full days per week) or £955.00 (5 x 1/2 days per week)
    Part Time (full day) £61.50 per day
    Part Time (half day) £47.00 per 1/2 day


  • Puddleducks is registered with the Northern Ireland Childcare Subsidy Scheme (NICSS) which could offer you an additional 15% discount on your fees.


  • Parking
  • Parking for pick-up and drop-off is available on site.


Puddleducks Day Nursery Belfast Reviews (121)

Total of 121, showing 1-20
9.9

Puddleducks Day Nursery Belfast has a Review Score of 9.9 (9.927) out of 10, based on 24 reviews in the last 2 years. Over all time Puddleducks Day Nursery Belfast has 121 reviews.

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Overall Experience  Overall Experience 5.0 out of 5

I couldn't imagine a better childcare setting, both of my children have attended Puddleducks since they were 9 months old. You just need to look at the kids to see how happy and comfortable they are in Puddleducks. My youngest can't wait to get into Puddleducks and start her day. Even on the days that
she is not feeling 100% she puts her arms out to one of the team for cuddles. The chef continuously provides menus that are nourishing, healthy, and delicious. My son was very disappointed that he wasn't offered the same standard when he started school. When a child is sick, they inform all the parents by sending an info sheet giving the signs and symptoms to look out for, also tips on how to ease the child's suffering. Throughout the day they send updates/photos of how the child is getting on and regularly give developmental updates. Their patience and understanding is invaluable. I could not recommend Puddleducks highly enough, they all go well beyond the call of duty.

Reply from Sharon Malcolm, Manager at Puddleducks Day Nursery Belfast

Thank you for your kind feedback. It means so much to the entire team.


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Overall Experience  Overall Experience 5.0 out of 5

My little boy (aged 34 months) just adores attending Puddleducks! I was a bit concerned as to how he would settle in as he'd had very little contact with other children prior to starting there but from day one he has absolutely loved it and hasn't looked back since! His speech and ability to interact
with others has really noticeably improved in the six or so months since he started and he always comes home happy with lots of stories about his friends and what he's been up to. The manager and the team are so welcoming and always ready and able to answer any questions. When we started potty training they were very helpful and really put me at ease that it wouldn't be a problem for them to assist with it while he was in their care; I feel this has been a significant factor in how successful it's been. With fantastic staff, great, healthy food and all the indoor and outdoor facilities you could ask for, I really can't recommend Puddleducks enough!

Reply from Sharon Malcolm, Manager at Puddleducks Day Nursery Belfast

Thank you for taking the time to post a review and for your very kind words.


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Overall Experience  Overall Experience 5.0 out of 5

My Daughter has just spent over 4 weeks by now with Puddleducks Nursery and we are just so happy with how she is getting on.
The staff are fantastic. They knew how anxious and difficult I found the process of her starting and leaving her and they were so good (still are) at updating me straight away
via the app that she was settling well, how she was doing and lots of photo updates too.
We're so glad we have chosen Puddleducks and would encourage any other parents to consider it. Hopefully, our daughter has many more happy months ahead here.

Reply from Sharon Malcolm, Manager at Puddleducks Day Nursery Belfast

We are so happy to see how well your little girl is settling in with us! Thank you for your kind review.


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Overall Experience  Overall Experience 5.0 out of 5

My son has been in Puddleducks for nearly 2 years now and I could not be happier. The team are brilliant with the children, diligent, kind and patient in their care but also very considered in the children's activities. He has come on leaps with his speech, his love of play and books and his diet. I
could not recommend Puddleducks to parents, who are looking for a nursery, more. My son is very content and happy when there, and I never have any concerns when he is in nursery.

Reply from Alan Irwin, Business Development Manager at Puddleducks Day Nursery Belfast

Thank you for taking the time to review our service so positively!


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Overall Experience  Overall Experience 5.0 out of 5

My little boy has been in Puddleducks since April and I cannot recommend it enough!
The staff are fantastic with him, and he's come on leaps and bounds in development with their help. He's clearly very happy there and it helps soften the blow of leaving him in the nursery when I see pictures of him
there having a brilliant time with the staff and other children.
The communication with parents is fantastic from helpful tips on how to help your child with language development to giving updates on the developing childcare funding initiatives in Northern Ireland.

Reply from Alan Irwin, Business Development Manager at Puddleducks Day Nursery Belfast

Thanks so much for taking time to review, and we are glad that you are having a positive experience of Puddleducks.


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Overall Experience  Overall Experience 5.0 out of 5

Puddleducks are now part of our family, my little girl started when she turned 1 and is now getting ready to leave for big school! My little girl has achieved so much throughout her time at Puddleducks, the staff are amazing and treat her as they would their own child. It's such a comfort knowing she
is in such caring hands when we are at work. They also provide a fabulous menu each week and keep parents regularly updated. We can't thank Puddleducks enough for everything they do and for becoming a part of our family these past few years!

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Overall Experience  Overall Experience 5.0 out of 5

They are so good at what they do! They gave me enough time for my child to settle down and made him feel second home. He feels so secure to be around them, he has never been away from us still he prefers to go there every day. They give so many updates about the kids' growth, achievements and milestones
which is super helpful for parents. They also find the child's interest and encourage them towards it. The app is very helpful in every possible way! I absolutely recommend anyone to trust and choose Puddleducks.

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Overall Experience  Overall Experience 5.0 out of 5

My daughter (1 year old) has just started attending Puddleducks. Being a first-time Mom, leaving her was not at all easy. But the staff at Puddleducks made the settling much smoother for both myself and my baby. They were very approachable and friendly since the nursery tour. Settling in sessions were
very useful. They are very proactive in letting us know how my baby is doing there by sending us messages, videos and photos which I love the most. Puddleducks was recommended by my friends who had sent their kids there and I can now do the same for anyone who needs good care for their baby.

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Overall Experience  Overall Experience 5.0 out of 5

I utilise Puddleducks as a back-up facility for my child when her usual childcare is unavailable, and Puddleducks always make my child's experience a great one. The staff are always welcoming and my child settles really well as a result even though it is not her usual childcare facility.
I've used
Puddleducks many times in the last two years and have always felt like my child is well cared for and has a great experience while she is there. It is always a positive when we arrive and the staff recognise my child as she does not attend regularly.

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Overall Experience  Overall Experience 5.0 out of 5

My child has just started In Puddleducks and I am delighted with the way she is settling in. She is genuinely cared for while in the team's care. The communication through the app is great and knowing your wee one is safe and cared for is priceless!

Reply from Alan Irwin, Business Development Manager at Puddleducks Day Nursery Belfast

Thank you for such positive feedback, and glad that she is feeling so at home with us here


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Overall Experience  Overall Experience 5.0 out of 5

My son has been attending Puddleducks for over a year and I couldn't recommend it enough. All the staff are kind and friendly, the constant updates on the app are very reassuring that he is having a good time. Keep up the good work.

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Overall Experience  Overall Experience 5.0 out of 5

I would recommend Puddleducks to any parent. The list of positive points is long - but the most important and most impressive is the obvious compassion and care that every single member of staff has towards the children. Children are treated with respect and attention, and their needs (physical and
emotional) are clearly a priority.
On top of that, they have great indoor and outdoor facilities, a varied menu, and lots of fun activities for the kids. Updates are provided in real-time on the app regarding meals, naps, nappies and lovely photos of what they’re up to - and you can easily contact staff on the app too who are extremely responsive. Really handy to have a car park for drop off as well.
Overall everything I’ve seen reassures me that Puddleducks are taking great care of my child!

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Overall Experience  Overall Experience 5.0 out of 5

We just moved to Belfast from abroad with our almost 3-year-old twins. They have been greeted at Puddleducks Nursery by such warm people. Thanks to the app, we can follow their daily activities, nap time and more (we see that they go outside every day and enjoy excellent and healthy food). It is such
a relief to see the boys in such good hands. Thank you Puddleducks Team!

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Overall Experience  Overall Experience 5.0 out of 5

I cannot praise Puddleducks enough. The staff are fabulous and my little boy absolutely loved it, he used to clap his hands in excitement when we reached the door. The regular updates are lovely and the food is delicious. Thank you guys, it’s a credit to you all.

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Overall Experience  Overall Experience 5.0 out of 5

Great nursery with excellent staff. They update the app frequently with details and pictures of the activities they're doing and what your child has eaten throughout the day.
My little girl loves it so much she even asks to go in on the days she isn't there.

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Overall Experience  Overall Experience 5.0 out of 5

Everything is super. Staff are so friendly, very professional and super kind. My toddler loves each and everyone there. They are treating her as if she is one of their family. I can’t thank them enough. Also my daughter's skills have been developed a lot.

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Overall Experience  Overall Experience 5.0 out of 5

Both of our daughters went to Puddleducks. It’s an incredibly caring and happy place for children. We watched our little girls thrive. The staff are friendly, considerate and sensible. We can’t recommend it enough.

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Overall Experience  Overall Experience 5.0 out of 5

My eldest one used to go here and now my youngest one also goes here. He really enjoys here and all the staff are very good and well trained. My son enjoys all activities and the garden play area. I am very happy with the service provided.

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Overall Experience  Overall Experience 5.0 out of 5

My daughter has been attending Puddleducks Day Nursery since September 2022 and she absolutely loves it there. When she first started attending it was a difficult transition as she hadn't been used to being with non family members but, I found the staff were all very warm and nurturing towards her
that she soon settled. The team are also very friendly and accommodating with parents and keep you regularly updated throughout the day with photos and notes of how the children have eaten and slept. It is reassuring for me to know that my daughter is being looked after by people who really care about her and who take their roles as carers of children very seriously. The nursery provides plenty of stimulation for the children with lots of different activities to take part in, plus they get regular outdoor time during the day which was really important for me. All in all I would absolutely recommend Puddleducks!

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Overall Experience  Overall Experience 5.0 out of 5

Really can't fault the nursery. They have built such a great foundation and environment for the children in aiding all aspects of their development. From February 2021, when my daughter started, the family feel they have created was definitely there from the get-go and it still exists to this day. All
the staff should be very proud of the job and support they are providing all the children as it's second to none and you couldn't get it from any other nursery in the surrounding area and region. Keep up the great work!

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Current Review Score: 9.9 (9.927)

Overview of Review Score

The Review Score of 9.9 (9.927) out of 10 for Puddleducks Day Nursery Belfast is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 24 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.927 for Puddleducks Day Nursery Belfast is calculated as follows: ( (268 Excellents x 5) + (17 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 287 Ratings = 4.927

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Puddleducks Day Nursery Belfast is based on 24 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 70 number of registered child places is 14, which has been reached with 24 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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Awards / Recognitions (14)

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Meet the Team (5)

Sharon

Sharon Malcolm

Job Title: Manager

Joined: 2012

Sharon has worked in the early years sector for over 20 years and has managed Puddleducks since it opened in 2012.


She is passionate about maximising the potential of all children in her care and has a particular interest in a child's emotional well-being, understanding that this is a fundamental area of child development to 'get right' in the very early years.


She has 2 children Evan & Connie, a puppy Archie and Garfield the cat!


Sharon loves the North coast and enjoys nothing more than a long dander on the beach with her children and Archie... finishing off with a bite to eat in the Harbour bistro!


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Vicki Watton

Job Title: Deputy Manager

Joined: 2012

Vicki has been working in Puddleducks since we 1st opened our doors back in 2012. She has a logical and methodical approach to her work and will go out of her way to offer support and guidance to any of the team, for which many of the team are grateful.


Vicki has worked closely with Sharon over the last 10 years to develop 'The Puddleducks Approach' to care and learning. She is passionate about Puddleducks being the best for all of the children who attend and works tirelessly to ensure best practice is implemented on a daily basis.


Outside of work, most of Vicki's time is spent with her nieces and nephews who she just loves to spoil.


Aynsley

Aynsley Brown

Job Title: Deputy Manager

Joined: 2016

Aynsley started in Puddleducks as a Nursery Assistant back in 2016 but she demonstrated strong leadership qualities and was soon promoted to Room Supervisor. In 2020, after successfully completing her Level 5 Play-work, she was promoted to Deputy Manager.


Aynsley's experience from completing the Playwork course has been beneficial to all of Puddleducks. She has shared her learning with all of the team and recognises the importance of purposeful play, loose parts in the play and managed risk-taking.


Aynsley has such a bubbly fun-filled personality which makes her impossible not to love!


She is a proud Mum to her baby boy Orson and makes the most of her spare time making wonderful memories as a family.


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Zoe Haire

Job Title: Room Supervisor

Joined: 2019

Zoe was promoted to Room Supervisor within 4 months of starting in Puddleducks back in 2019. She has a wealth of knowledge and experience in their early years having worked in the sector for more than 10 years. Zoe has an eye for detail and makes sure that everything is 'just right' for all of the children under her care and supervision.


Zoe is the besotted Mum of Mya-Jayne (who comes to work with her mummy) and loves nothing more than family time with her, her partner and her dogs!


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Lois Carson

Job Title: Room Supervisor

Joined: 2018

Lois has been part of our Puddleducks family since 2018. She came to us as a student on placement when she was studying for her foundation degree in Early Childhood Studies (ECS). During college holidays, she worked as a nursery assistant and then was offered a full-time post on completion of her ECS course.


Lois has a very calming influence on the children and the rest of the team and finds the positives in every situation. When the opportunity for promotion came along, there was no hesitation in offering the role of Room Supervisor to Lois.


Lois is a keen skateboarder and loves getting to the beach where she enjoys surfing and bodyboarding! She also enjoys helping out at her parent's farm at the weekends.


Frequently Asked Questions about Puddleducks Day Nursery Belfast

What is the Age Range of Children that Puddleducks Day Nursery Belfast accepts?

Puddleducks Day Nursery Belfast accepts Children aged from 0 years 3 months to 4 years 10 months.

What Days & Hours is Puddleducks Day Nursery Belfast Open?

Puddleducks Day Nursery Belfast is open: Monday 08:00-17:30, Tuesday 08:00-17:30, Wednesday 08:00-17:30, Thursday 08:00-17:30, Friday 08:00-17:30.

How many Children does Puddleducks Day Nursery Belfast have capacity for?

Puddleducks Day Nursery Belfast has capacity for a total of 70 Children.

How far is Puddleducks Day Nursery Belfast to the centre of Belfast?

0.8 mile(s) as the crow flies, distance by road may be significantly further.