Puddleducks Day Nursery Belfast

Grosvenor House, 5 Glengall Street, Belfast BT12 5AD
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9.9 121 Reviews
  • Puddleducks Day Nursery Belfast, Belfast
Puddleducks Day Nursery is a new state-of-the-art day nursery in Belfast city centre, providing busy working parents with a convenient childcare solution. The modern, purpose built day Nursery, located on Glengall Street caters for 0-4 year olds. It is located just 2 minutes' waddle from Grand Central Station and is easily accessed via the main motorway links... this makes it an attractive option for city centre workers.

Puddleducks offers four bespoke rooms: 2 for babies (0-2 years); toddlers (2-3 years); pre-school (3-4 years), a large indoor play area and a secure outdoor play area.

Run by highly qualified and trained childcare professionals, the nursery also provides nutritionally balanced meals and flexible contract terms to suit varying childcare needs.

Puddleducks has been created by Belfast Central Mission (BCM), one of NI’s oldest charities which has over 50 years’ experience in childcare, and will be run as a social enterprise, with all profits being invested back into the charitable work.

Care Provided by Puddleducks Day Nursery Belfast

  • Type of Service
  • Day Nursery – Voluntary / Not for Profit Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Owner
  • BCM
  • Person in charge
  • Sharon Malcolm (Manager)
  • Number of Childcare Staff
  • 19
  • Registered Charity Number
  • NIC101271
  • Total Places for Children
  • 70
  • Age Range
    • from 0 years 3 months
    • to 4 years 10 months
  • Opening Times
  • Monday 08:00-17:30
    Tuesday 08:00-17:30
    Wednesday 08:00-17:30
    Thursday 08:00-17:30
    Friday 08:00-17:30
  • When Closed
  • New Years Day, St Patricks Day, Easter Monday & Tuesday, May Day, 12th & 13th July, August Bank Holidays (end of month) & 1 week Christmas

Funding & Fees Guide for Puddleducks Day Nursery Belfast

  • Full Time: £1,200 per month (5 full days per week) or £955.00 (5 x 1/2 days per week)
    Part Time (full day) £61.50 per day
    Part Time (half day) £47.00 per 1/2 day


  • Puddleducks is registered with the Northern Ireland Childcare Subsidy Scheme (NICSS) which could offer you an additional 15% discount on your fees.


  • Parking
  • Parking for pick-up and drop-off is available on site.


Puddleducks Day Nursery Belfast Reviews (121)

Total of 121, showing 61-80
9.9

Puddleducks Day Nursery Belfast has a Review Score of 9.9 (9.934) out of 10, based on 19 reviews in the last 2 years. Over all time Puddleducks Day Nursery Belfast has 121 reviews.

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Overall Experience  Overall Experience 5.0 out of 5

Puddleducks is hands down the best nursery, in fact, it exceeds what a daycare setting should be. Each and every staff member, from the Chef, the maintenance staff, to the manager and every one of the girls are outstanding. They put 110% into each day and child. Especially during these uncertain times
- Puddleducks have exceeded the health and safety guidelines and continue to do so. Even during the lockdown, the manger maintained contact with all parents, and the line of communication was always open. I could not wish for any safer, fun or happy place to look after my son - he talks about all his friends and staff on his days off, which speaks volumes. We count ourselves very lucky to have everyone at Puddleducks.


My son is 2 1/5 years old now, this year, normally, as a parent, I would be looking at applying for pre-school places for my son. But I have made the decision to keep him at Puddleducks until the time comes for Primary School (P1). I am that confident and happy with where he is.


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Overall Experience  Overall Experience 5.0 out of 5

I could not fault Puddleducks one bit. My son absolutely loves it, his teachers have not only helped him with his skills but also gave me loads of advice, which has really worked. Puddleducks is just amazing, all staff go over and above for the children and from my sons. I have recommended the creche
to two of my closest friends whos children also attend, soo overall its 10 out of 10, keep up your amazing work!

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Overall Experience  Overall Experience 5.0 out of 5

Amazing staff and a wonderful nursery. Love their approach to learning and development for all the children in the nursery. My little one loves going in every day and each day is filled with lots of fun activities.
I wouldn't hesitate to recommend this nursery! Such a positive experience, the staff
really put your mind at ease and always have the app updated so you can always check in on your little one as and when you wish.
Location and facilities are excellent!

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Overall Experience  Overall Experience 5.0 out of 5

Love the nursery, very friendly staff and everyone is very involved. Would definitely recommend! My son is happy every morning as soon as he walks in the door.

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Overall Experience  Overall Experience 5.0 out of 5

My little girl has attended Puddleducks from December 2018. She comes home singing songs and when I ask her where she learnt it she tells me Puddleducks. This shows that the activities they do are great fun and also encourage learning, so much fun she wants to continue singing at home. At bedtime,
she asks me to rub and pat her back like her teachers do at Puddleducks, again this is reassuring and shows the care that the staff give to her while in the nursery setting. A positive factor is every morning there is a member of staff to greet each child as they come in and they give that child their full attention upon entering the room, this has been great as each morning my little one likes to have a little drama but having a staff member there to encourage her to go has helped. We definitely made the right move to place her in Puddleducks.

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Overall Experience  Overall Experience 5.0 out of 5

My son has attended Puddleducks for over 10 months. In this time he has bloomed.


The entire staff from the carers, the manager, to the cook who prepares daily meals, they couldn't be more warm and welcoming. I immediately got a good vibe from the nursery. They really care for the children and this

is clearly evident through the interactions I have seen countless of times with the children.
My son has thrived, they offer a variety of different mediums and opportunities for play.


He is excited in the mornings when he is going to "Duckies!" and now doesn't look back when I leave him with his friends in his room. It has helped build his confidence and independence.


I feel reassured that he is being looked after in a safe, fun and caring environment. They also have a state of the art daily diary which I can log on throughout my work day and check how he is getting on.


I cannot recommend Puddleducks enough and feel lucky to have found such a gem of a nursery for my youngest.


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Overall Experience  Overall Experience 5.0 out of 5

Our son loves this nursery and raves about the staff who look after him on a daily basis. As parents, we find this very encouraging especially, as the staff are so attentive towards him, his needs and they genuinely care for him and his wellbeing. We couldn't recommend Puddleducks highly enough to prospective
families.

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Overall Experience  Overall Experience 5.0 out of 5

Puddleducks Day Nursery is a fantastic environment for my son. The professional care and attention from the staff is exceptional and he loves going. I highly recommend this fabulous place to anyone.

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Overall Experience  Overall Experience 5.0 out of 5

Puddleducks Nursery is the only place I would be happy to leave my son while I'm at work. My son has been there since 9 months old and is now 3 years. The team are amazing, the manager is so supportive and friendly. The food my son gets every day is very nutritious and top quality.


The team go above

and beyond to ensure every day is fun, educated and filled with adventure. The atmosphere is always exciting and fun. You can tell just from meeting the team that they all really care about our children and want nothing but the best at all times.

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Overall Experience  Overall Experience 5.0 out of 5

Excellent care. Excellent learning. Nutritious food. Decent amenities. Very good convenience and cleanliness is good.

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Overall Experience  Overall Experience 5.0 out of 5

Good care. Decent learning. Nutritious food. Decent amenities. Very good convenience and cleanliness is good.

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Overall Experience  Overall Experience 5.0 out of 5

My son was at Puddleducks for 3 years, loved every moment of it and adored the whole team. Staff do an amazing job and instil confidence and peace of mind knowing your child is in a safe and friendly environment. We miss the staff heaps and my son still mentions all the names of those that cared for
him on a frequent basis.

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Overall Experience  Overall Experience 5.0 out of 5

We would wholeheartedly recommend Puddleducks. Our son has settled so well there and we have seen a big difference in his development since he started. The staff are all lovely, friendly and attentive to all of the children.

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Overall Experience  Overall Experience 4.0 out of 5

My little girl has been with Puddleducks for almost 10 months and I couldn't recommend the nursery and staff lightly enough! My daughter loves the nursery and has formed great bonds with the staff in her current room and the other children. My husband and I are both working parents and we are very content
leaving our daughter here five days a week and know she is in very reliable hands! I also am so pleased with the different activities the staff plan for the children on a daily basis. Such a great place for children to learn and develop!

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Overall Experience  Overall Experience 5.0 out of 5

Very caring and well-trained staff. Excellent city centre location with great child and parent-friendly facilities.

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Overall Experience  Overall Experience 5.0 out of 5

My son has been here for almost 3 years and he absolutely loves it. The staff are so caring and genuinely adore the children. Seeing my child so happy here makes it so much easier to leave him for the day. I cannot recommend this nursery highly enough.

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Overall Experience  Overall Experience 5.0 out of 5

My son has been attending Puddleducks since July 2017 and we are delighted with the care he receives there. He is very happy there and has a great relationship with staff. All staff are incredibly friendly and enthusiastic.

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Overall Experience  Overall Experience 5.0 out of 5

My daughter aged 3 only attended for a short period of time due to us relocating. I must say to begin with I was quite apprehensive as any parent would be sending their child to a new nursery, however, I can honestly say sending her to Puddleducks was the best decision we ever made. In the short space
of time she attended, her development rocketed and her confidence shot up. My daughter went from screaming every time I left her in her previous nursery to literally pushing me out of the door in Puddleducks. The staff are all genuinely friendly and really care for children.

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Overall Experience  Overall Experience 5.0 out of 5

Good place for kids, the environment is very good. Service is excellent, very good teachers and management is very co-operative.

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Overall Experience  Overall Experience 5.0 out of 5

Excellent nursery in Belfast city centre, my son loves it and the staff. Everyone is very welcoming and I would recommend this nursery to anyone who is looking for a brilliant nursery!

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Current Review Score: 9.9 (9.934)

Overview of Review Score

The Review Score of 9.9 (9.934) out of 10 for Puddleducks Day Nursery Belfast is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 19 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.934 for Puddleducks Day Nursery Belfast is calculated as follows: ( (213 Excellents x 5) + (13 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 227 Ratings = 4.934

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Puddleducks Day Nursery Belfast is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 70 number of registered child places is 14, which has been reached with 19 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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Awards / Recognitions (14)

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Meet the Team (5)

Sharon

Sharon Malcolm

Job Title: Manager

Joined: 2012

Sharon has worked in the early years sector for over 20 years and has managed Puddleducks since it opened in 2012.


She is passionate about maximising the potential of all children in her care and has a particular interest in a child's emotional well-being, understanding that this is a fundamental area of child development to 'get right' in the very early years.


She has 2 children Evan & Connie, a puppy Archie and Garfield the cat!


Sharon loves the North coast and enjoys nothing more than a long dander on the beach with her children and Archie... finishing off with a bite to eat in the Harbour bistro!


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Vicki Watton

Job Title: Deputy Manager

Joined: 2012

Vicki has been working in Puddleducks since we 1st opened our doors back in 2012. She has a logical and methodical approach to her work and will go out of her way to offer support and guidance to any of the team, for which many of the team are grateful.


Vicki has worked closely with Sharon over the last 10 years to develop 'The Puddleducks Approach' to care and learning. She is passionate about Puddleducks being the best for all of the children who attend and works tirelessly to ensure best practice is implemented on a daily basis.


Outside of work, most of Vicki's time is spent with her nieces and nephews who she just loves to spoil.


Aynsley

Aynsley Brown

Job Title: Deputy Manager

Joined: 2016

Aynsley started in Puddleducks as a Nursery Assistant back in 2016 but she demonstrated strong leadership qualities and was soon promoted to Room Supervisor. In 2020, after successfully completing her Level 5 Play-work, she was promoted to Deputy Manager.


Aynsley's experience from completing the Playwork course has been beneficial to all of Puddleducks. She has shared her learning with all of the team and recognises the importance of purposeful play, loose parts in the play and managed risk-taking.


Aynsley has such a bubbly fun-filled personality which makes her impossible not to love!


She is a proud Mum to her baby boy Orson and makes the most of her spare time making wonderful memories as a family.


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Zoe Haire

Job Title: Room Supervisor

Joined: 2019

Zoe was promoted to Room Supervisor within 4 months of starting in Puddleducks back in 2019. She has a wealth of knowledge and experience in their early years having worked in the sector for more than 10 years. Zoe has an eye for detail and makes sure that everything is 'just right' for all of the children under her care and supervision.


Zoe is the besotted Mum of Mya-Jayne (who comes to work with her mummy) and loves nothing more than family time with her, her partner and her dogs!


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Lois Carson

Job Title: Room Supervisor

Joined: 2018

Lois has been part of our Puddleducks family since 2018. She came to us as a student on placement when she was studying for her foundation degree in Early Childhood Studies (ECS). During college holidays, she worked as a nursery assistant and then was offered a full-time post on completion of her ECS course.


Lois has a very calming influence on the children and the rest of the team and finds the positives in every situation. When the opportunity for promotion came along, there was no hesitation in offering the role of Room Supervisor to Lois.


Lois is a keen skateboarder and loves getting to the beach where she enjoys surfing and bodyboarding! She also enjoys helping out at her parent's farm at the weekends.