Puddleducks Day Nursery Belfast

Grosvenor House, 5 Glengall Street, Belfast BT12 5AD
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9.9 121 Reviews
Puddleducks Day Nursery is a new state-of-the-art day nursery in Belfast city centre, providing busy working parents with a convenient childcare solution. The modern, purpose built day Nursery, located on Glengall Street caters for 0-4 year olds. It is located just 2 minutes' waddle from Grand Central Station and is easily accessed via the main motorway links... this makes it an attractive option for city centre workers.

Puddleducks offers four bespoke rooms: 2 for babies (0-2 years); toddlers (2-3 years); pre-school (3-4 years), a large indoor play area and a secure outdoor play area.

Run by highly qualified and trained childcare professionals, the nursery also provides nutritionally balanced meals and flexible contract terms to suit varying childcare needs.

Puddleducks has been created by Belfast Central Mission (BCM), one of NI’s oldest charities which has over 50 years’ experience in childcare, and will be run as a social enterprise, with all profits being invested back into the charitable work.
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Care Provided by Puddleducks Day Nursery Belfast

  • Type of Service
  • Day Nursery – Voluntary / Not for Profit Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Owner
  • BCM
  • Person in charge
  • Sharon Malcolm (Manager)
  • Number of Childcare Staff
  • 19
  • Registered Charity Number
  • NIC101271
  • Total Places for Children
  • 70
  • Age Range
    • from 0 years 3 months
    • to 4 years 10 months
  • Opening Times
  • Monday 08:00-17:30
    Tuesday 08:00-17:30
    Wednesday 08:00-17:30
    Thursday 08:00-17:30
    Friday 08:00-17:30
  • When Closed
  • New Years Day, St Patricks Day, Easter Monday & Tuesday, May Day, 12th & 13th July, August Bank Holidays (end of month) & 1 week Christmas

Funding & Fees Guide for Puddleducks Day Nursery Belfast

  • Full Time: £1,200 per month (5 full days per week) or £955.00 (5 x 1/2 days per week)
    Part Time (full day) £61.50 per day
    Part Time (half day) £47.00 per 1/2 day


  • Puddleducks is registered with the Northern Ireland Childcare Subsidy Scheme (NICSS) which could offer you an additional 15% discount on your fees.


  • Parking
  • Parking for pick-up and drop-off is available on site.


Puddleducks Day Nursery Belfast Reviews (121)

Total of 121, showing 101-120
9.9

Puddleducks Day Nursery Belfast has a Review Score of 9.9 (9.936) out of 10, based on 17 reviews in the last 2 years. Over all time Puddleducks Day Nursery Belfast has 121 reviews.

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Overall Experience  Overall Experience 5.0 out of 5

I know every parent does a lot of analysis to choose a right nursery for a child.


There is no doubt about the Puddleducks is the best nursery in Belfast. My son has been to the nursery, he enjoyed it and he loved it very much.


Very nice staff, caring and loveable. Very accessible as well with

pick up and drop car park.

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Overall Experience  Overall Experience 5.0 out of 5

My son has been attending Puddleducks for 5 months now and we are extremely happy with our choice of nursery. All the staff are very friendly and genuinely care about the children. They all go out of their way to make sure each child is happy and well looked after. The rooms are very spacious with plenty
of toys and always clean.
There is also an outside play area and it's good to know that my son gets to go and play outside pretty much every day. Meals are all healthy and cooked fresh which was so important to us.
We are genuinely so happy and relieved that we found Puddleducks as we know our 14-month-old son is well looked after and having so much fun with his little friends while we're at work.

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Overall Experience  Overall Experience 5.0 out of 5

My son has attended this nursery since October 2017. Since starting he has come on so well, his speech, numbers and songs. I am proud of the nursery for being able to provide the best for my childs needs. He eats very well there, I haven't had a day where he hasn't eaten anything! All round an amazing
place, the staff are so welcoming in the morning to both me and my son and I feel content that when I leave him, I know he is in good hands!

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Overall Experience  Overall Experience 5.0 out of 5

My niece was in Puddleducks last year and she loved it. She settled in well and enjoyed being there. The staff were lovely and made her feel welcome. She got lovely food each day and got to taste different foods!!

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Overall Experience  Overall Experience 5.0 out of 5

My child has been in Puddleducks for nearly a year and he has come on leaps and bounds. His confidence has increased as well as his over all skill set. The staff are fabulous, friendly and really kind.

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Overall Experience  Overall Experience 5.0 out of 5

My daughter attended Puddleducks Day Nursery for 1 1/2 years. Throughout that time we felt confident and reassured to leave her in such capable caring hands. The carers are truly amazing with such enthusiasm towards all the children. The facilities in Puddleducks Day Nursery are second to none-plenty
of space for the kids to play and explore. They are constantly striving to better the service and regularly request the parent input regarding the running of Puddleducks and they do listen to the parents. We loved having our daughter there and if our circumstances hadn't changed she would still be there. A fantastic nursery!

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Overall Experience  Overall Experience 4.0 out of 5

Excellent child care in the heart of the Belfast city. Very friendly management. Staff is well trained for the needed care of the children throughout the day. Loads of activities planned everyday for the children for their growth.

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Overall Experience  Overall Experience 5.0 out of 5

My children have been extremely happy in Puddleducks and all the girls treat them with respect and as individuals. They are kept occupied with different activities and have learnt so much from their time there.
Puddlesducks helps with the natural progression in children encouraging them to take the
next steps without forcing things before they are ready. They have helped my children with toilet training, feeding habits, interacting with other children among lots of other things.
I have no worries while they are there and know they are happy which is the main thing any parent wants.

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Overall Experience  Overall Experience 5.0 out of 5

My daughter has attended Puddleducks for the past 4 years, she has loved every minute, each room has given her the type of care, fun and educational play that I would expect from a first class day nursery.
The nursery teachers are all excellent and give you a run down of your child's day when you
pick them up, I really feel like they care about my child. I have felt content and very happy to leave my daughter in Puddleducks care right up to she starts P1 this September.

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Overall Experience  Overall Experience 5.0 out of 5

Puddleducks is an excellent nursery, I am confident my son gets the best care he could have and his development needs are being met.


I think this is all great preparation for school in future years as he develops his social skills and is constantly learning.


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Overall Experience  Overall Experience 4.0 out of 5

They give great care for my child. He is entertained, the staff follows his needs. He learned a lot and they also helped him in potty training and in speech therapy. My son loves to go to Puddleducks and this makes so easy for me to leave him there.

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Overall Experience  Overall Experience 5.0 out of 5

While I have worked in nursery's before I loved Puddleducks. It bright, the staff are brilliant and I would be so happy if they did after school but they don't. So while my child is still there I am pleased with everything.

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Overall Experience  Overall Experience 5.0 out of 5

I literally cannot fault this daycare. Trusting someone to take care of all aspects of your child's needs for 8-9 hrs a day is scary but knowing your child is safe happy and well looked after makes it a lot easier to go to work everyday!!

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Overall Experience  Overall Experience 5.0 out of 5

I wouldn't hesitate to recommend. Made our child so happy and I was delighted with the care she received especially from her key worker.


Looking forward to sending my second child here later this year.


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Overall Experience  Overall Experience 5.0 out of 5

Puddleducks is a truly fantastic day nursery. My daughter thoroughly enjoys going and can't wait to see all her friends each day. She enjoys a wide variety of activities that are all designed to promote her physical, emotional, social and intellectual development. The staff are brilliant and are highly
skilled in early years care and education. I fully recommend Puddleducks for your little chick, gosling or duckling!

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Overall Experience  Overall Experience 5.0 out of 5

Warm, friendly staff who get to know the kids so well and treat them with such respect. My child loves going and has really come out of her shell. Learning all the time without knowing it. Always get to play outside and lives lunches and snacks.

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Overall Experience  Overall Experience 5.0 out of 5

The staff and ethos at Puddleducks are second to none. The quality of care our 2 1/2 year old receives is excellent; the curriculum has given her a great boost in her development-speech, counting, alphabet, puzzles, art, group interaction and play. Staff are always friendly and professional, and genuinely
seem committed to the children in their care. Well rounded diet provided made on site and excellent convenient location for city centre parents.

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Overall Experience  Overall Experience 5.0 out of 5

The staff at Puddleducks couldn't do enough to settle my daughter into the Nursery since she started in January. Their personal approach to each child is in my opinion unrivalled. My daughter's standard of care is beyond that which I expected and I am delighted that she was able to gain a place in Puddleducks.

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Overall Experience  Overall Experience 5.0 out of 5

As a parent I learn so much about my child's development from the professional staff at Puddleducks. I feel 100% confident that my child is both safe and stimulated. Furthermore, I know that she is lovingly cared for by people who have true, genuine understanding of who my daughter is as an individual.
The management team is excellent and very compassionate to parents' needs. Finally, the children seem to have developed a beautiful, friendly culture of playing and learning together under the guidance of the staff. An inspiring place, we're blessed to have found Puddleducks for our daughter.

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Overall Experience  Overall Experience 5.0 out of 5

We found the staff to be very well qualified and caring and the facility itself very well equipped and clean. We had no concerns whatsoever. Going to the nursery was a pleasurable experience for our daughter and an excellent stepping stone before starting with big school.

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Current Review Score: 9.9 (9.936)

Overview of Review Score

The Review Score of 9.9 (9.936) out of 10 for Puddleducks Day Nursery Belfast is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 17 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.936 for Puddleducks Day Nursery Belfast is calculated as follows: ( (191 Excellents x 5) + (11 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 203 Ratings = 4.936

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Puddleducks Day Nursery Belfast is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 70 number of registered child places is 14, which has been reached with 17 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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Meet the Team (5)

Sharon

Sharon Malcolm

Job Title: Manager

Joined: 2012

Sharon has worked in the early years sector for over 20 years and has managed Puddleducks since it opened in 2012.

She is passionate about maximising the potential of all children in her care and has a particular interest in a child's emotional well-being, understanding that this is a fundamental area of child development to 'get right' in the very early years.

She has 2 children Evan & Connie, a puppy Archie and Garfield the cat!

Sharon loves the North coast and enjoys nothing more than a long dander on the beach with her children and Archie... finishing off with a bite to eat in the Harbour bistro!

... Read more
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Vicki Watton

Job Title: Deputy Manager

Joined: 2012

Vicki has been working in Puddleducks since we 1st opened our doors back in 2012. She has a logical and methodical approach to her work and will go out of her way to offer support and guidance to any of the team, for which many of the team are grateful.

Vicki has worked closely with Sharon over the last 10 years to develop 'The Puddleducks Approach' to care and learning. She is passionate about Puddleducks being the best for all of the children who attend and works tirelessly to ensure best practice is implemented on a daily basis.

Outside of work, most of Vicki's time is spent with her nieces and nephews who she just loves to spoil.

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Aynsley

Aynsley Brown

Job Title: Deputy Manager

Joined: 2016

Aynsley started in Puddleducks as a Nursery Assistant back in 2016 but she demonstrated strong leadership qualities and was soon promoted to Room Supervisor. In 2020, after successfully completing her Level 5 Play-work, she was promoted to Deputy Manager.

Aynsley's experience from completing the Playwork course has been beneficial to all of Puddleducks. She has shared her learning with all of the team and recognises the importance of purposeful play, loose parts in the play and managed risk-taking.

Aynsley has such a bubbly fun-filled personality which makes her impossible not to love!

She is a proud Mum to her baby boy Orson and makes the most of her spare time making wonderful memories as a family.

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Zoe Haire

Job Title: Room Supervisor

Joined: 2019

Zoe was promoted to Room Supervisor within 4 months of starting in Puddleducks back in 2019. She has a wealth of knowledge and experience in their early years having worked in the sector for more than 10 years. Zoe has an eye for detail and makes sure that everything is 'just right' for all of the children under her care and supervision.

Zoe is the besotted Mum of Mya-Jayne (who comes to work with her mummy) and loves nothing more than family time with her, her partner and her dogs!

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Lois Carson

Job Title: Room Supervisor

Joined: 2018

Lois has been part of our Puddleducks family since 2018. She came to us as a student on placement when she was studying for her foundation degree in Early Childhood Studies (ECS). During college holidays, she worked as a nursery assistant and then was offered a full-time post on completion of her ECS course.

Lois has a very calming influence on the children and the rest of the team and finds the positives in every situation. When the opportunity for promotion came along, there was no hesitation in offering the role of Room Supervisor to Lois.

Lois is a keen skateboarder and loves getting to the beach where she enjoys surfing and bodyboarding! She also enjoys helping out at her parent's farm at the weekends.

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