Bright Horizons Andover Day Nursery and Preschool

11 Church Close, Andover SP10 1DP
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9.9 53 Reviews
  • Bright Horizons Andover Day Nursery and Preschool, Andover
The spacious Bright Horizons (Formerly Yellow Dot) Andover Day Nursery and Preschool has been mindfully designed to support your child’s development from the age of 3 months to 5 years.

They have five large rooms filled with the best resources for each child’s age and stage. Whether that is a stimulating sensory area in the baby room, a messy play area, or a construction area to improve creative cognition, they take care to nurture the development of each individual child through fun and engaging means.

Outside, the nursery boasts a large garden. This is split into age groups to ensure the younger children can enjoy outdoor exploration in a safe environment. Older children benefit from a sand pit, climbing equipment, planting areas for gardening and a large mud kitchen. An enriching Ready for School programme gives every child the opportunity to gain knowledge and confidence to thrive in school and beyond.

All-inclusive fees, which include all meals, snacks, nappies and wipes, give you less to prepare in the morning.

The Team would love to meet you and your little one, so book a visit today and they will show you all the nursery has to offer during your own personal tour.

Care Provided by Bright Horizons Andover Day Nursery and Preschool

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care
  • Number of Childcare Staff
  • 25
  • Total Places for Children
  • 80
  • Age Range
    • from 0 years 4 months
    • to 5 years 0 months
  • Opening Times
  • Monday 08:00-18:00
    Tuesday 08:00-18:00
    Wednesday 08:00-18:00
    Thursday 08:00-18:00
    Friday 08:00-18:00
  • When Closed
  • Bank Holidays & 1 week at Christmas
  • Parking
  • Their nursery in Andover is just ten minutes’ walk from the town centre, with bus stops opposite and their own car park for convenient drop-offs.


Bright Horizons Andover Day Nursery and Preschool Reviews (53)

Total of 53, showing 21-40
9.9

Bright Horizons Andover Day Nursery and Preschool has a Review Score of 9.9 (9.865) out of 10, based on 15 reviews in the last 2 years. Over all time Bright Horizons Andover Day Nursery and Preschool has 53 reviews.

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Overall Experience  Overall Experience 5.0 out of 5

We couldn’t be happier with Bright Horizons Andover. Our son, who has a genetic condition suffers with developmental delay. Since starting at this nursery/pre-school he has come on leaps and bounds educationally and socially. All the staff genuinely care about the kids, they get so involved, are inclusive
to all and just generally do a fantastic job. Thank you so much to everyone, we’ll be sad to leave you in September for ‘big school’. We’d highly recommend this place to anyone.

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Overall Experience  Overall Experience 5.0 out of 5

We are so happy with the nursery, our daughter loves it. The staff are amazing, especially in the baby room. I feel like they are very experienced. Overall, a very positive experience and would recommend to other mums.

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Overall Experience  Overall Experience 5.0 out of 5

Absolutely outstanding nursery. My son comes homes happy and full of beans every night which makes me so happy. His key workers are brilliant with him and I feel he has developed so much in the last few months under their leadership. Thank you.

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Overall Experience  Overall Experience 5.0 out of 5

I’ve had a relationship with the Andover Nursery since 2017 and they’ve looked after two of my children. One is now in year R of infant school and thanks to all the team did with him over the years, he made the transition from nursery to school, as an extremely confident and capable little chap.
My
smaller pal is still on her journey with the nursery and is thoroughly enjoying her time there. She describes her key people as her best friends. The team have always taken the time to really understand both of my children and engage them in ways that allow them to be themselves, whilst still trying to instil the values that will eventually see them move into the wider big world of school.

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Overall Experience  Overall Experience 4.0 out of 5

I have been happy to see my son developing very well at nursery and hearing about how social and independent he is there. Moreover, finding out that he has a little group that he plays with and that he even has a close friend is very encouraging. I hope that he keeps doing well and am very happy with
all the support that he receives.

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Overall Experience  Overall Experience 5.0 out of 5

My daughter has been attending since the Yellow Dot days and we have found this nursery to be extremely good in every possible way. As parents we have noticed a continued improvement in our daughter's development and everyday she looks forward to nursery to see her friends and teachers. The team have
done a great job especially during Covid-19 and we cannot thank them enough for everything they've done and continue to do for our daughter.

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Overall Experience  Overall Experience 5.0 out of 5

My daughter started really unsettled which I found really hard not being able to see and comfort her but the staff in her room are so lovely and have helped her come on leaps and bounds since joining. She loves all the team and I love seeing the observations of what she gets up too. My daughters key
person has such a good bond with her and seems to really care about how she’s getting on and how she can help support us.

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Overall Experience  Overall Experience 5.0 out of 5

The girls at the nursery who look after my granddaughter are absolutely amazing. Her key person is always on top form keeping me updated with the things she gets up to. The hand over is always a delight. The girls know exactly who I am and always say "here's nanny" which makes me feel wonderful. My
granddaughter is always learning something new and always amazes me. She is a quick learner and the girls who look after her do a brilliant job. Thank you ladies.

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Overall Experience  Overall Experience 5.0 out of 5

Always very friendly and helpful. My oldest son spent three years here and developed brilliantly and now my younger son is making the most of this wonderful place. Thank you for everything you do!

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Overall Experience  Overall Experience 5.0 out of 5

Andover nursery is amazing! They keep you so up to date with how your child is settling in at the nursery. They share pictures so you feel like you are not missing out on your child day! The girls are lovely and you feel at ease leaving your child in their care, I wouldn't send my child anywhere else!

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Overall Experience  Overall Experience 5.0 out of 5

My daughter has been attending for around a year and a half and she really enjoys her time here, she always comes out telling us about her day. When my youngest joined just after the end of the first lockdown, it was hard as I couldn’t go in and settle him and he hadn’t been apart from me due to lockdown
for a long time. All of the staff were great and they gave him extra settling sessions. He now runs in with his sister every morning, without any issues.

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Overall Experience  Overall Experience 5.0 out of 5

We had our review today for the under 2 room and I was so impressed with the phone call. I took way too much of her time but not once did she rush me or try to leave out parts, I explained to her that my daughter loves coming to nursery and how the positive energy and atmosphere in the room is really
felt. The girls always seem like they really want to be there and look after the children. She has had a great experience through this tough time. Keep up the great work.

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Overall Experience  Overall Experience 5.0 out of 5

My daughter loves going to her nursery. They are so welcoming and warm and all staff seem to go above and beyond for the children. They support us as a family, keep us well informed of what’s going on. It’s really nice and comforting to know my daughter is safe and to know what she’s up to each day
she goes. I wouldn’t want my daughter to go anywhere else. Also, it’s open all year round, so with work, I don’t have to worry about looking for childcare in the school holidays.

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Overall Experience  Overall Experience 5.0 out of 5

Everyone at Andover Nursery does such an amazing job. My boy's all-round development can in some ways be attributed to the planning, security and care that the nursery provides. As is the care for probably all parents during these unprecedented times, we were apprehensive about sending our child back,
but Andover Nursery put our minds at ease and have continued to do so through their actions to minimise the risk.

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Overall Experience  Overall Experience 5.0 out of 5

We have recently requested a few extra sessions to help alleviate the pressure of the 'working from home season' that we are currently faced with. The team at Andover were very helpful and answered all of our questions very promptly. We can now rest assured our son is in good hands, at a place he loves.
Thank you so much.


P.S. We love the popcorn!


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Overall Experience  Overall Experience 5.0 out of 5

I have two boys that attended this nursery and couldn’t be happier.
My boys love this nursery and all the staff.
They have gained so much confidence and learnt a lot since attending and I feel they have been very attentive with both of their needs.
I would most definitely recommend this nursery
to other parents.

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Overall Experience  Overall Experience 5.0 out of 5

My son joined this nursery as my friend sent both her children here and it is close to work. My son has loved nursery for the last year and a half. Pre-covid we'd go in and he'd often wonder in on his own and not even look back! Even if he was being a little clingy, he'd head in and after a quick cuddle
from the ladies and be as happy as Larry! They have called to reassure me, but I know what he is like. Post covid, we dropped to less days, but he settled again and likes to just walk in on his own. Whenever I turn up, he's busy playing to even notice me! I love getting updates on the online diary, and love I can post what we've been up to as well! He enjoys his food there, and they note down the menu on the daily report, often with a x2. I feel they have really helped his development, he is super chatty, starting to understand emotions (they have even helped me to help at home). His sister will be joining this year, and I can't wait for her to meet everyone in person!

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Overall Experience  Overall Experience 5.0 out of 5

I cannot say enough good things about this nursery. From my daughter's first settling in sessions they’ve put in so much effort to ensure she’s settled, keeping up with milestones, safe and having fun! The staff are all so lovely and I love having a little chat about my daughter's day when I go to pick
her up. She has such an amazing bond with her key worker and is always asking for them at home. My daughter absolutely loves coming to nursery. Her speech has come on so quickly since starting in November. We absolutely love seeing what she’s been up to on her Tapestry profile and seeing her build relationships with the staff and other children. I would recommend this nursery to anyone. We’re hoping to increase her sessions in a few months since she loves it here so much.

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Overall Experience  Overall Experience 4.0 out of 5

I found the team very approachable and always with smiling faces. My little one enjoys and always looks forward to going to nursery. I am rest assured that my precious gem is well looked after and safe at all times. I hope to see more variety of food offered (menu changed monthly) also we could do with
a bit of shade on the front door of the nursery.

Reply from Katherine O'Brien, Online Marketing at Bright Horizons Andover Day Nursery and Preschool

Thank you for taking the time to submit a review. I will pass your comments regarding shade on to the Manager and she will look at this with you to understand your concerns.


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Overall Experience  Overall Experience 5.0 out of 5

The girls who run my daughter's room are fantastic! They are always pleased to see us and are great at keeping me updated through the window! The nursery as a whole have been great and very helpful, especially when working with us to try and get to the 'bottom' of my daughter's eating/drinking problem.

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Current Review Score: 9.9 (9.865)

Overview of Review Score

The Review Score of 9.9 (9.865) out of 10 for Bright Horizons Andover Day Nursery and Preschool is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 15 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.927 for Bright Horizons Andover Day Nursery and Preschool is calculated as follows: ( (166 Excellents x 5) + (13 Goods x 4) ) ÷ 179 Ratings = 4.927

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.938 Points relating to the number of positive Reviews for Bright Horizons Andover Day Nursery and Preschool is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 80 number of registered child places is 16. 15 Positive Reviews ÷ 16 = 0.938

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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Meet the Team (3)

Jesse

Jesse

Job Title: Nursery Manager

Jesse has been working in the early years sector since 2015 when she began her journey as a bank team member while pursuing her Degree in Early Childhood Studies at Portsmouth University. She completed her Early Years Teacher Status at the same university in 2016, after which she graduated and decided to work full-time in the setting. Over the years, she has taken on many different roles and worked across all age groups and rooms.


Her specialism is in Makaton, and 2020, she began her qualifications in this area, progressing through levels 1-4 and becoming a trainer in Makaton signing for babies and families. She now shares this knowledge through training across the Bright Horizons company and on social media platforms, hoping to inspire others to help children have a voice and be understood by all.


Charlene

Charlene

Job Title: Deputy Manager

Charlene has been with Bright Horizons for 8 years and joined Andover Day nursery in June 2020. Charlene was the previous Deputy Manager at Thatcham.


Jes

Jes

Job Title: Third in Charge

Jess has been working at Andover Day Nursery since 2018. She started her childcare journey as an apprentice and has since worked her way up to Room Manager, and most recently, Third in Charge. Her specialist age group is toddlers - she loves witnessing their individual characters begin to shine through and their personalities develop.


She is a lover of all things messy play and encourages lots of mess!


In her spare time, she enjoys spending time with her husband, going on long dog walks with her golden retriever Athena, and spending time with her family and friends.