Storytime Private Day Nursery

57 Horace Street, St Helens WA10 4LZ
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10 166 Reviews
  • Storytime Private Day Nursery, St Helens
Storytime is a private day nursery catering for children from birth upwards.

They employ highly qualified, experienced staff to ensure that your children have the best possible care and education.

Storytime is very much a child-led environment, children are encouraged to be independent decision makers from an early age. This in partnership with a 'Key Person' approach helps the transition from home to nursery run smoothly.

Storytime offers an 'open door' policy allowing existing parents and prospective parents to view the nursery at all times. Robust safeguarding and recruitment procedures ensure that the children's safety and welfare are paramount. While all staff undergo Disclosure and Barring Service checks before commencing employment at Storytime.

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Care Provided by Storytime Private Day Nursery

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care

Good to Know

  • Owner
  • Alison Palfrey
  • Person in charge
  • Cheryl Boydell (Nursery Manager)
  • Number of Childcare Staff
  • 23
  • Total Places for Children
  • 61
  • Age Range
    • from 0 years 2 months
    • to 4 years 11 months
  • Opening Times
  • Monday 07:30-18:00
    Tuesday 07:30-18:00
    Wednesday 07:30-18:00
    Thursday 07:30-18:00
    Friday 07:30-18:00
  • When Closed
  • Bank Holidays & Christmas

Storytime Private Day Nursery Reviews (166)

Total of 166, showing 61-80
10

Storytime Private Day Nursery has a Review Score of 10 (9.969) out of 10, based on 22 reviews in the last 2 years. Over all time Storytime Private Day Nursery has 166 reviews.

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Review from Kayleigh S (Mother of Child) published on 21 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic nursery first time having to put one of my children into daycare they made us feel at ease reassured us every step of the way.
The girls are absolutely amazing with our little one and comes out smiling every time and lots of updates to make us feel at ease. They constantly thinking of new
ideas for the babies to help with there range of development skills and personally love reading what they’ve been doing at the end of the day.

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Review from Laura S (Mother of Child) published on 17 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic setting with fantastic staff. Very friendly and always happy to help with any problems. Storytime is like one big happy family between staff and families. I wouldn't take my child anywhere else.

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Review from Rebecca B (Mother of Child) published on 17 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic nursery! All staff are friendly and welcoming and provide first class care. They really do treat the children as if they were there own. My daughter loves storytime and I feel safe knowing that she is being cared for by a wonderful team.

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Review from Ashley D (Mother of Child) published on 6 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We couldn't ask for a better nursery for our daughter to go to, the staff are brilliant and extremely friendly and our daughter absolutely loves it, what more can you want for your child? Even in these hard times, they have taken the time to put everything in place to ensure not only our children's
safety but the staff and parents too and we can take our children to nursery without worrying.

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Review from Sarah S (Mother of Child) published on 3 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Storytime Nursery is an amazing environment that nurtures children into confident and well rounded little people. The atmosphere at Storytime is always positive and productive.
The staff are friendly, fabulous and approachable and have a vast knowledge of working with children across all needs.
They
have a great menu to encourage children to try new things.
No two days are the same at Storytime my child always has a wonderful story to tell me about his day.

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Review from Andrew A (Father of Child) published on 11 February 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

They say first impressions count .... choosing a nursery can be quite daunting, after all, you want to give your child the best possible start in life. So, my wife and I made visits to 4 nurseries including Storytime (first on visit list) before making a decision - to be honest, we could have made up
our minds after this first visit. All the staff were friendly as you'd expect but many of the staff members really made us feel assured through their passion for childcare and beaming smiles. It was quite an easy decision in the end and we haven't regretted it one bit. Our daughter has come on leaps and bounds whilst in their care, and we've loved seeing her make new friends and develop her own little personality who we absolutely adore. Now she's progressed through the classes and our second daughter will be joining soon to start her journey. I can't thank all the staff enough for their total dedication, support and friendliness - you all do a fantastic job and are an absolute credit!

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Review from Andrew C (Father of Child) published on 12 December 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Storytime Private Day Nursery has been absolutely fantastic with my son, who from an early age has had some additional needs, these were identified and catered for by specific 1-2-1 and the use of Makaton, pecs cards etc. I cannot recommend this nursery enough, and my daughter also started here in September.

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Review from S B (Mother of Child) published on 12 December 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son has excelled here since starting in September. I can't recommend this nursery enough, especially if you're a first-time panicky mum like me.
The staff are professional and extremely caring for the children and families, and we felt welcomed from the first day we stepped foot into the building
to look around.
My son loves nursery and he is really excited to go each day, the staff have taken each child's likes and dislikes and really put a personal effort in to make sure the children feel happy, safe and secure. He loves the room and staff, and I can't wait to see where he goes within the next few months with this high level of care.

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Review from Laura A (Mother of Child) published on 12 December 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Storytime was the best decision I made when it came to my child's care when I was returning to work. The second I walked into the nursery for some details I was instantly put at ease, the staff knew their stuff, I was reassured with whatever questions I asked them and they've always been so helpful
and supportive if ever I've had any concerns or worries about my little one. I have recommended them to plenty of family and friends and have child number two already on their waiting list.

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Review from Nicola R (Mother of Child) published on 11 December 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I used a different nursery for my two older children and they were not a patch on Storytime. They really care about the children here and my other child who attended, also received excellent support and handover to primary school with everything in place for his SEN needs before he started.

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Review from Sianah L (Mother of Child) published on 11 December 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Outstanding across all areas. The staff are friendly and put children's wellbeing at the top of their priority lists. I have had nothing but good experiences and my son loves to attend nursery and has thrived in the past two years.

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Review from E W (Mother of Child) published on 29 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our daughter started in October this year 2nd we have found this nursery to be extremely friendly, professional, helpful and open.

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Review from M Y (Mother of Child) published on 20 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are friendly, attentive and encouraging. Plenty of activities to keep the children entertained.
Plenty of opportunity for outdoor/messy play. Food for the children is very good.
Parents are regularly updated on their children's progress.

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Review from Julie H (Grandmother of Child) published on 5 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My granddaughter attended Storytime Nursery from September 2017 to July 2019 and I can't praise them enough. The staff are so kind and caring and make everyone so welcome. My granddaughter loved her time here and came on leaps and bounds with her language - speech and her social skills. She enjoyed
all the activities, singing, playing and learning. She loved all the staff and made lots of friends. Thank you to all the lovely staff for everything you did for her. You are all brilliant and we will miss you all.

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Review from E P (Mother of Child) published on 13 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I felt anxious about returning to work and leaving my 9 month old little girl, however, she has settled in really well and I feel really happy with her going to Storytime. The staff are all friendly, caring and professional. My little girl has established good bonds with the staff and is always happy
when I take her and pick her up. My daughter absolutely loves her food at nursery and enjoys trying different foods.

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Review from Heather G (Mother of Child) published on 26 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My son has been coming to Storytime since he was 9 months old. He is now 18 months. From the moment we were looking at nurseries we knew from the moment we walked in Storytime was the one. Believe me, we went a lot! As a first time mum, going back to work was hard as we don't have a family network to
support with childcare but Storytime is like my sons second family. They love him, care for him and his development since attending amazes me from weaning, walking, talking, singing and dancing. We are so thankful to all the staff for looking after our son so amazingly. Thank you.

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Review from Charlotte T (Mother of Child) published on 8 April 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter has been attending Storytime for 12 months. I was anxious about sending her to a nursery but as soon as she started I knew it was the perfect choice. My daughter loves going and the care is excellent. I'm sure my younger daughter will love it just as much when she starts.

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Review from Gemma (Mother of Child) published on 8 April 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely, caring, safe and friendly environment for your child to be in.


All 3 of my children have attended and have a fab time there.


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Review from Louise J (Mother of Child) published on 28 March 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Nursery staff have been great at settling our daughter into toddler room and helping her to adapt to the change. They have supported us in potty training our daughter and encourage her independent skills. Management have been supportive in explaining the next transition phase for our daughter.

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Review from J R (Mother of Child) published on 26 March 2019
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Overall Experience  Overall Experience 5.0 out of 5

I will be very sad when my son leaves this nursery in July. I can’t praise the staff enough. They have helped my son come on so much. They are very helpful and understanding. Would recommend this nursery to anybody.

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Current Review Score: 10.0 (9.969)

Overview of Review Score

The Review Score of 10 (9.969) out of 10 for Storytime Private Day Nursery is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 22 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.969 for Storytime Private Day Nursery is calculated as follows: ( (254 Excellents x 5) + (8 Goods x 4) ) ÷ 262 Ratings = 4.969

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Storytime Private Day Nursery is based on 22 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 61 number of registered child places is 12.2, which has been reached with 22 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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