Storytime Private Day Nursery

57 Horace Street, St Helens WA10 4LZ
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10 166 Reviews
  • Storytime Private Day Nursery, St Helens
Storytime is a private day nursery catering for children from birth upwards.

They employ highly qualified, experienced staff to ensure that your children have the best possible care and education.

Storytime is very much a child-led environment, children are encouraged to be independent decision makers from an early age. This in partnership with a 'Key Person' approach helps the transition from home to nursery run smoothly.

Storytime offers an 'open door' policy allowing existing parents and prospective parents to view the nursery at all times. Robust safeguarding and recruitment procedures ensure that the children's safety and welfare are paramount. While all staff undergo Disclosure and Barring Service checks before commencing employment at Storytime.

Care Provided by Storytime Private Day Nursery

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care

Good to Know

  • Owner
  • Alison Palfrey
  • Person in charge
  • Cheryl Boydell (Nursery Manager)
  • Number of Childcare Staff
  • 23
  • Total Places for Children
  • 61
  • Age Range
    • from 0 years 2 months
    • to 4 years 11 months
  • Opening Times
  • Monday 07:30-18:00
    Tuesday 07:30-18:00
    Wednesday 07:30-18:00
    Thursday 07:30-18:00
    Friday 07:30-18:00
  • When Closed
  • Bank Holidays & Christmas

Storytime Private Day Nursery Reviews (166)

Total of 166, showing 81-100
10

Storytime Private Day Nursery has a Review Score of 10 (9.969) out of 10, based on 22 reviews in the last 2 years. Over all time Storytime Private Day Nursery has 166 reviews.

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Overall Experience  Overall Experience 5.0 out of 5

My second child to attend the nursery, always wonderful staff who are looking after the children to an extremely high standard.

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Overall Experience  Overall Experience 5.0 out of 5

Both of my children attend the nursery and both enjoy the time they spend there. They have fun each day and my daughters speech has come on amazingly from the short time she’s been there. I have given feedback directly to the manager from the excellent care and advice given from the staff in the room
my daughter is in.
I can approach staff if I have any issues or concerns and they address them professionally and positively.

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Overall Experience  Overall Experience 5.0 out of 5

My son started this nursery when he was 3 and he has come on leaps and bounds! Had some concerns about him and the nursery has been there every step of the way and gone above and beyond to help, the staff are lovely and caring.

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Overall Experience  Overall Experience 5.0 out of 5

My child is extremely happy at Storytime, she has been at this nursery since she was 10 months old and is now 3. She has been in 3 of the rooms and loved each one. All the staff are caring and friendly.

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Overall Experience  Overall Experience 5.0 out of 5

It is a great nursery and the staff are wonderful and welcoming. My son went to the nursery and now my little girl attends and she loves it.

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Overall Experience  Overall Experience 5.0 out of 5

My son has been very poorly for the last three years, having open heart surgery. It was a difficult decision to put my son in nursery, as finding out only 9 months ago that he had learning needs too, he is non-verbal, and has a degree of anxiety and post-traumatic stress disorder. Storytime nursery
has been patient, very very professional at all times, working with all members of the multidisciplinary team.


My son was eased into nursery only doing an hour at a time, now we have progressed to the full 3 hours and my son trusts all staff, displaying signs of total comfort and his learning needs are met, along with comfort, love and dignity.


I will be forever grateful for all the help Storytime staff have given not only my son but us as a family too.


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Overall Experience  Overall Experience 5.0 out of 5

I am really pleased with how my daughter has progressed since attending nursery, she has really come on with her skills. I would definitely recommend this nursery to anyone, all the staff are lovely and friendly too and my daughter loves it.

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Overall Experience  Overall Experience 5.0 out of 5

I am very happy with Storytime. My youngest goes here after my oldest enjoyed it so much. I can't fault them.

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Overall Experience  Overall Experience 5.0 out of 5

Very pleased with the care that my daughter receives at Storytime. Staff are always friendly and approachable. Would suggest looking into the ClassDojo app and website. Just makes it easier you to keep in touch with parents and so parents can see what their children are doing throughout the day.

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Overall Experience  Overall Experience 5.0 out of 5

This nursery go above and beyond for the children and their families. The staff are amazing. Lovely feel to it

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Overall Experience  Overall Experience 5.0 out of 5

I could not be happier with the nursery. Our twin girls start in early October & are very settled. All the girls are lovely & nothing is any trouble. I feel extremely relaxed in work knowing our girls are very happy learning new skills.

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Overall Experience  Overall Experience 4.0 out of 5

Both of my little girls have been to Storytime and I can’t praise the staff enough for how much they have helped my girls grow and develop. I know that when I drop my little girl of each morning she is in great hands and will enjoy her day.
The only thing for improvement, in my opinion, is that they
need more equipment for the children to play with. But overall a great nursery.

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Overall Experience  Overall Experience 5.0 out of 5

Amazing staff! Lovely friendly nursery...
Staff really helped my boys come out of their shells and really enjoy every day at Storytime, all the staff are incredible and so so supportive

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Overall Experience  Overall Experience 5.0 out of 5

My daughter loves coming into nursery every day and loves spending time with all her friends. The nursery has been great with extra support and getting things in place to help her speech.

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Overall Experience  Overall Experience 5.0 out of 5

My daughter has completed a year in pre-school within Storytime the guidance and learning
process she has received I could not be any more pleased with. Her progress has been amazing due to the staff in her classroom. I am very pleased with what they have achieved and prepared her to transfer into
primary school.

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Overall Experience  Overall Experience 5.0 out of 5

We have just started here and have found it to be exceptional. The standard of care for the children is of a high standard and my daughter adores the staff. I couldn't ask for better. Highly recommended.

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Overall Experience  Overall Experience 5.0 out of 5

My daughter loved her time at Storytime (3 years ). I was amazed at how much it helped her to learn basic skills from such an early age, and it's really helped her to get ready for school.
I always felt confident and reassured and we both built up some lovely relationships with the girls.
We have
lots of lovely memories and were very sad to leave.

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Overall Experience  Overall Experience 5.0 out of 5

Storytime Private Day Nursery has been fantastic with my children and I couldn't have asked for a more welcoming nursery. I'll be sad to see them leave.

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Overall Experience  Overall Experience 5.0 out of 5

Storytime was brilliant with my daughter when she started. Her old nursery was set on fire so she only started halfway through the term and they welcomed her from the first day.

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Overall Experience  Overall Experience 5.0 out of 5

I have been so happy with the time spent here. My daughter has loved it and that has made me so happy. She has grown so much and learnt so much. Would definitely use them again.

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Current Review Score: 10.0 (9.969)

Overview of Review Score

The Review Score of 10 (9.969) out of 10 for Storytime Private Day Nursery is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 22 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.969 for Storytime Private Day Nursery is calculated as follows: ( (254 Excellents x 5) + (8 Goods x 4) ) ÷ 262 Ratings = 4.969

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Storytime Private Day Nursery is based on 22 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 61 number of registered child places is 12.2, which has been reached with 22 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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