Tops Day Nurseries: Lakeside Nursery

Lakeside, North Harbour, Western Road, Portsmouth PO6 3EN
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8.6 36 Reviews
  • Tops Day Nurseries: Lakeside Nursery, Portsmouth
Tops Day Nursery - Lakeside, Portsmouth welcomes children from three months to preschool age and provides friendly and nurturing care.

Parents who want to have full control over their childcare options are able to book the length of childcare required to the nearest 15 minutes.

This nursery is part of a group that provides the most eco-sustainable childcare and education in the UK, being respectful of the environment and acting to reduce, re-use and recycle resources is an important part of the culture and routine for the children and staff.

The nursery employs an experienced team of staff who are skilled in care and support early years education in preparation for pre-school.

A curriculum of learning through play is made possible by a spacious interior. The outside play area has stimulating resources and equipment and a surface that makes its accessible in all weathers.

Tops Day Nurseries has introduced a number of extracurricular activities such as Tops Cooking School, Tops Forest School, meditation, yoga, Rugby Rangers, Boogie Mites, tooth brushing and much more.

Throughout the day, staff will record important information to share with families, such as sleep times/nappy changes and information about milk/food intake. This information is added to a daily report which is submitted onto EYLOG.

Tops Day Nurseries has introduced a no-added sugar menu to all nurseries, ensuring children start their time at nursery with a nutritional, healthy diet.

While each child is at Tops Lakeside, families are welcome to call as often as they would like to talk to a member of staff about their child's day.

Tops Lakeside offers 15-hours free funding which is available for two, three- and four-year-olds.

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Care Provided by Tops Day Nurseries: Lakeside Nursery

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Person in charge
  • Amelia Luxford (Nursery Manager)
  • Number of Childcare Staff
  • 23
  • Total Places for Children
  • 93
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 06:00-20:00
    Tuesday 06:00-20:00
    Wednesday 06:00-20:00
    Thursday 06:00-20:00
    Friday 06:00-20:00
  • When Closed
  • Christmas Day, Boxing Day & News Years Day

Tops Day Nurseries: Lakeside Nursery Reviews (36)

Total of 36, showing 1-20
8.6

Tops Day Nurseries: Lakeside Nursery has a Review Score of 8.6 (8.569) out of 10, based on 5 reviews in the last 2 years. Over all time Tops Day Nurseries: Lakeside Nursery has 36 reviews.

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Date Published

36
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Review from Danny M (Father of Child) published on 11 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic, caring staff, lots of activities for the kids to do. We've seen our daughter come on leaps and bounds since joining and she loves going there each day. Food each day is great and the staff have supported us in getting her to potty train too.

Reply from Funke Olotu, Marketing at Tops Day Nurseries: Lakeside Nursery

Thank you so much for your lovely feedback. We're delighted to hear how much your daughter enjoys her time with us and that you've seen such great progress since she joined. It's wonderful to know she's thriving with the activities and care we provide. We're also so pleased to have been able to support you with potty training, it's such an important milestone and we're glad we could help make it a smooth process. Thank you for your kind words about our team and the food, it really means a lot to us. Thank you for being part of our nursery family.


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Review from Yasmin H (Mother of Child) published on 11 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter has been with Lakeside since she was 6 months old. She is now 17 months and she absolutely loves nursery. She has excellent key workers. Even when my daughter cries when she arrives it takes the team a minute or two to settle her before I get fun photos of her throughout the day. The team
always notifies us if my child is not 100% and reassures me when I'm not 100% about leaving her. I can't thank the team enough for taking great care of my daughter. I would certainly recommend Tops to anyone in the area.

Reply from Funke Olotu, Marketing at Tops Day Nurseries: Lakeside Nursery

Thank you so much for your kind words and heartfelt review! It's wonderful to hear how much your daughter enjoys her time at Tops Lakeside and how well shes bonded with her key workers. We understand how important it is to feel reassured when leaving your child, and we're so pleased that our team has been able to provide that peace of mind for you. Your trust means the world to us, and we're grateful to be part of your daughter's early years. Thank you for recommending Tops, it's the highest compliment we could receive.


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Review from T S (Mother of Child) published on 17 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Friendly, caring and excellent members of staff. My child enjoyed thoroughly her nursery staying time. I was nervous about sending her to nursery however, she settled down beautifully and always looked forward to going to nursery with no issues or concern. Overall service is good.

Reply from Funke Olotu, Marketing at Tops Day Nurseries: Lakeside Nursery

Thank you for your lovely feedback! We're so glad to hear that your child had a positive experience and enjoyed her time at nursery. It's completely understandable to feel nervous at first, and were happy that she settled in so well and looked forward to her days with us. Our colleagues are dedicated to creating a caring and welcoming environment, and it's great to know their efforts made a difference. We appreciate your kind words and support!


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Review from Chris B (Father of Child) published on 26 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our two year old boy has been coming here since he was around 6 months old and enjoys every session. Although he is only generally in one day a week, we wouldn't go anywhere else now. The staff have been amazing throughout and his transition into the next group was seamless. There's always plenty for
the kids to do and the staff are really attentive to their needs. Couldn't be happier choosing Lakeside.

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Review from Z B (Mother of Child) published on 7 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My boy absolutely loves going to nursery. The staff are fantastic and he loves them, to the point where if he doesn't want to get dressed in the morning I name the staff and some of his friends there and then he gets dressed straight away! There are so many different activities to keep him entertained
and they go outside every day, weather depending, which he loves. The app is brilliant and it's really nice to see pictures of my little one enjoying himself when his family isn't there with him. The staff are very caring, about the whole family as well as the children and very supportive and knowledgeable. Thank you for looking after my boy so well, it's really reassuring knowing he's in such good hands.

Reply from Lauren Ballard, Marketing Assistant at Tops Day Nurseries: Lakeside Nursery

Thank you for your positive review, we really appreciate it!


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Review from E I (Mother of Child) published on 26 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

At first, we were nervous about our son going to nursery as he has additional needs but the team at Lakeside have been the best. They have been very patient with his medical needs and have instigated various referrals which have helped him flourish. I feel happy to email the manager and his keyworker
if I do have any concerns and the nursery even contact me, if he is off sick for a period of time, to check how he is doing. I feel they are supportive of not only my son but my whole family. My son is currently developing skills we were told he would struggle with and a lot of that is down to the hard work his nursery teachers put in with him.

Reply from Ellen Wentworth, Marketing Assistant at Tops Day Nurseries: Lakeside Nursery

Thank you for your positive review. We really appreciate your feedback and are so pleased to hear you are happy with our Education and Care and the support we provide you and your family.


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Review from Holly A (Mother of Child) published on 15 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Tops is a fantastic nursery. I’m so glad my daughter had the opportunity to go there before going to school and that my son still does. The staff are so kind and gentle and go above and beyond for the children on a daily basis. We love the fact that Tops is an eco nursery, especially as it meant my
son could continue wearing reusable nappies at nursery as well as at home due to Tops fully supporting this and even washing and drying my son’s nappies at the nursery! When my daughter had to leave Tops to go to school she was really sad, not just about leaving her friends but also the staff. Tops offers their holiday club which my daughter has been to during half term and really enjoyed it. Their flexible booking system is amazing. I can book the exact hours I need just one week before and the staff have always been so helpful and tried to fit my son in if I’ve had last-minute changes to my work schedule. My son and daughter have both flourished going to Tops. Thank you!

Reply from Ellen Wentworth, Marketing Assistant at Tops Day Nurseries: Lakeside Nursery

Thank you very much for your lovely review Holly, we are so pleased to hear you and your little one have been using reusable nappies and benefit from our flexible hours!


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Review from Hollie P (Mother of Child) published on 3 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I highly recommend this incredible setting for my son. He absolutely loves it. As a parent, it is the hardest thing to leave your precious little one with anyone. This team make that so easy. There is a true feeling that they care for my little one and you can see, hear and feel that in everything they
do. I could not ask for more, a huge thank you. One of the amazing things is forest school. My son has so much fun exploring outside and everything they do in forest school is so creative, fun and educational. The team at Tops feel passionately about following the children's interests. My son absolutely loves space and science and recently they have been conducting science experiments! The communication is excellent, regular photos and updates throughout the week and good quality handovers that never feel rushed. All of this is a testament to the way the setting is led, the nursery manager truly cares about giving each and every child the best start in life!

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Review from Nuria R (Mother of Child) published on 20 October 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son's communication and language has improved significantly since starting attending Tops Lakeside. He is always happy when going to nursery. He has also developed good friendships which is positively impacting his personal social and emotional development. Thank you all so much for your support
and care of my little boy.

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Review from Tanya P (Mother of Child) published on 20 October 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As usual, we cannot fault the care provided in Explorers. Our daughter is thriving and we couldn’t be happier. She loves integrating with Investigators and its lovely that she gets the chance to mix with the older children and to learn from them. I am generally really happy for her to come home filthy
and grubby as it shows that she’s given the opportunity to explore and is happy to do so, however, lots of her clothes are paint-stained and I wonder if there’s a way to reduce this. I understand that catching the children to put aprons on may interrupt the flow of their play and I’m not sure I can offer any solutions! This is only a really minor point though and I cannot thank the team enough for all that they do.

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Review from Stacey L (Mother of Child) published on 20 October 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Such a great nursery. I love the whole eco values that the nursery holds and feel like it would be invaluable for any child. The activities that they do are all brilliant teaching children values and life skills from such an early age.
The staff have all been brilliant, approachable, friendly, and
all great with the children. My son didn't want to leave after just a week of attending.
It is great that they give a variety of healthy dishes for the children to eat with no added sugar and also from weaning stages.
Another great feature of this nursery is the flexible bookings so you only have to pay a minimum of 6 hours per week which is great when on holidays.
Overall one of the best nurseries that I visited and can't recommend it enough.

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Review from S M (Mother of Child) published on 5 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Tops really understand my daughter. She thrives in this environment and is so happy. The communication is great. I always have a full understanding of my daughters progress and a picture to go alongside which is lovely.

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Review from Martin L (Father of Child) published on 11 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son has a great time here. I have seen many lovely pictures of the activities he does with his friends and he tells me all about the fun he has had. He is developing very well due to the environment at Top Day Nurseries: Lakeside Nursery. Also, the flexible booking is great. Thanks to the whole team.

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Review from Ali G (Mother of Child) published on 11 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son loves attending. I asked him if he was looking forward to school in September 2021. He said "no I want to stay at preschool mummy." I think that sums it up. I’m a single, full time essential worker. There’s no chance I could have made it through the lockdowns in the last year without the nurseries
support. The teachers are beyond kind and caring. I’m able to book last minute hours on the day if I need them and at a reduced price. The flexibility is incredible. Throughout the pandemic they have gone above and beyond in terms of protecting my son and all the children. Frankly, I can’t fault them.

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Review from Anneke P (Mother of Child) published on 8 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We initially chose to view Tops nurseries due to the flexible booking option, and the Lakeside setting we viewed really stood out to us for all the natural light and open space. Since starting at 10-months, now 21-months, our little one has flourished. She calls all the staff her friends and is a very
happy girl on nursery days. The staff are very helpful and friendly, and clearly know our little one's likes, dislikes, strengths and areas to work on. Their procedures during Covid have been efficient, and I would definitely recommend Lakeside.

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Review from Amy B (Mother of Child) published on 2 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter started at Tops, in the investigator's room at the beginning of October. I am so happy with the help and support my daughter has received from the nursery manager and her key worker in the investigator's team. My daughter's key worker is so passionate, vibrant and full of fun and happy energy.
Because of this, my daughter has settled in so well, is happy and excited to go into the nursery and we have seen an improvement in her development. Thank you Tops Lakeside.

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Review from Laura C (Mother of Child) published on 6 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our little boy started coming to Tops Lakeside in June 2020 when he was 10 months old, it was a worrying time for him to be away from us during the pandemic but the staff were excellent and put our minds at ease straight away. (Especially his room manager). Our son loves going into nursery and doesn't
look back once he's in. He's so well looked after and always comes home happy, smiling and full of the delicious food they give him! I have no worries as a parent about leaving him there and feel confident that he's in the best hands. He has come on leaps and bounds with his mobility, skills and speech. Thanks to all the Tops Lakeside staff for your great work!

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Review from Michael D (Father of Child) published on 27 February 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Our daughter loves Lakeside Nursery. She does different activities every day and is always really happy to tell us about it at the end of the day.

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Review from Charlotte E (Mother of Child) published on 27 February 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Tops have been caring for my Daughter since Sept 2019.
The flexibility works very well for our family as I'm a shift worker.
My daughter is well looked after and always has time outside which I'm very passionate about, I also love the healthy eating scheme and like to order tea for my daughter so
she can try a range of foods.
I feel confident that she is not only being well looked after but learning as well, my daughter is fluent in conversation and fully potty trained by her 2nd birthday which I believe is partly due to her time spent at Tops.

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Review from Kelly P (Mother of Child) published on 24 February 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

A lovely nursery. Staff make me feel very comfortable with leaving my daughter in their care. My little girl is doing so well there. And always smiles and gets excited when we enter the door.

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Current Review Score: 8.6 (8.569)

Overview of Review Score

The Review Score of 8.6 (8.569) out of 10 for Tops Day Nurseries: Lakeside Nursery is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 5 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.8 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.800 for Tops Day Nurseries: Lakeside Nursery is calculated as follows: ( (51 Excellents x 5) + (6 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 60 Ratings = 4.8

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.769 Points relating to the number of positive Reviews for Tops Day Nurseries: Lakeside Nursery is based on 5 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 = 3.5

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 93 number of registered child places is 18.6. 5 Positive Reviews ÷ 18.6 = 0.269

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

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Awards / Recognitions (6)

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Meet the Team (1)

Amelia

Amelia Luxford

Job Title: Nursery Manager

Joined: 2023

Lakeside Nursery Manager


Frequently Asked Questions about Tops Day Nurseries: Lakeside Nursery

What is the Age Range of Children that Tops Day Nurseries: Lakeside Nursery accepts?

Tops Day Nurseries: Lakeside Nursery accepts Children aged from 0 years 3 months to 5 years 0 months.

What Days & Hours is Tops Day Nurseries: Lakeside Nursery Open?

Tops Day Nurseries: Lakeside Nursery is open: Monday 06:00-20:00, Tuesday 06:00-20:00, Wednesday 06:00-20:00, Thursday 06:00-20:00, Friday 06:00-20:00.

How many Children does Tops Day Nurseries: Lakeside Nursery have capacity for?

Tops Day Nurseries: Lakeside Nursery has capacity for a total of 93 Children.

How far is Tops Day Nurseries: Lakeside Nursery to the centre of Portsmouth?

3.1 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Tops Day Nurseries: Lakeside Nursery to verify any information. View our terms and conditions. Tops Day Nurseries: Lakeside Nursery has a Platinum Service – more info.