N Family Club - Weybridge

4 Balfour Road, Weybridge KT13 8HD
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9.6 37 Reviews
  • N Family Club - Weybridge, Weybridge
Welcome to N Family Club – Weybridge! Formerly known as Red Balloon – but now newly under the management of N Family Club – the Weybridge nursery is located in the centre of town. N are delighted to be part of this thriving Surrey neighbourhood can't wait to show you around their freshly renovated space.

N Weybridge is situated just a short drive away from the station and has a large car park at the back of the building to make pick-ups and drop-offs that little bit easier. The nursery playrooms feature dedicated messy play spaces where the children can unleash their creativity, while outside, the large garden comes complete with a sandpit, bikes, climbing equipment and outdoor music resources.

Committed to rethinking early years, N invest in their team to support their own learning and development to provide the highest-quality learning environment for their children. N have created their own early years curriculum that builds upon the EYFS framework and incorporates long-trusted teaching methods with the very best of modern thinking on child development.

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Care Provided by N Family Club - Weybridge

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care

Good to Know

  • Person in charge
  • Emma Ockenden (Nursery Manager)
  • Number of Childcare Staff
  • 20
  • Total Places for Children
  • 56
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:30-18:30
    Tuesday 07:30-18:30
    Wednesday 07:30-18:30
    Thursday 07:30-18:30
    Friday 07:30-18:30
  • When Closed
  • Bank Holidays & 1 week at Christmas

Funding & Fees Guide for N Family Club - Weybridge

  • Under 3 years £121.50 per standard day
    3 years + £108.50 per standard day


    Fees include all meals, snacks, formula for infants, nappies, and trips.

  • Our fees are all-inclusive, covering everything from meals and snacks, formula for infants, nappies and trips.


    The minimum plan we offer is 2 full days, and every N plan must include either a Monday or Friday.


    You can find out more about fees on our website, along with all the Ts & Cs you need to know.

N Family Club - Weybridge Reviews (37)

Total of 37, showing 21-37
9.6

N Family Club - Weybridge has a Review Score of 9.6 (9.645) out of 10, based on 13 reviews in the last 2 years. Over all time N Family Club - Weybridge has 37 reviews.

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Review from Louise I (Mother of Child) published on 3 February 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Every day my little boy was happy to see the lovely staff and his friends at Red Balloon. He was happy, safe, ate well, slept well and learnt so much. The staff are so caring and thoughtful to both the children and parents. Thank you!

Reply from Abby Auty at N Family Club - Weybridge

Thank you for your lovely review - it is such a pleasure to read that your little boy enjoyed such happy times here at Red Balloon - we will miss him! Very best wishes to you all for the future.


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Review from Raul Z (Father of Child) published on 5 September 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Red Balloon has been a magnificent place where my children not only have had fun, but have learned foundations for the oncoming stages in their education years. I am so pleased with all nursery personnel, very professional and well prepared to look after your most valuable belongings (your kids). Definitely,
Red Balloon is an asset for our community.

Reply from Abby Auty at N Family Club - Weybridge

Thank you for such a lovely and positive review. It is wonderful to hear your praise for our staff and that you feel Red Balloon is an asset to the community. We have loved looking after both your little boys and wish your older son every happiness and success for the future as he leaves us to go to Big School.


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Review from Emma C (Mother of Child) published on 29 May 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been extremely happy with Red Balloon Weybridge. My eldest son started when it opened in 2013 and my youngest son is just about to finish after 3 and half years to start school and we will really miss Red Balloon! All of the staff are kind, caring, enthusiastic and genuinely go the extra mile
to make all the children (and families) feel welcome and happy. The nursery has a culture of continuous improvement and I have seen the positive impact of this during the last 6 years - Red Balloon is constantly looking for feedback and ways of improving so the nursery continues to be outstanding. I would thoroughly recommend Red Balloon Weybridge.

Reply from Dani Dew at N Family Club - Weybridge

Thank you so much for your lovely feedback. We are so pleased to hear that you and your children have enjoyed your time at Red Balloon. I look forward to giving our staff your feedback and glad that you have witnessed our culture of continuous quality improvement.


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Review from Bhavnita (Mother of Child) published on 29 May 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our two daughters have attended the Weybridge nursery since it’s opening in 2013 from ages 8 months to preschool and it’s been a thoroughly enjoyable, amazing experience for our family. Red Balloon has been very influential in nurturing and developing my daughters ready for big school.
The staff provide
tailored care to suit your child and constantly work with you on achieving the best for you and your family needs. Red Balloon, without a doubt, go over and above what is expected.
The nursery has always listened and provided excellent communication not only at parents evening but daily and via interactive tools. Red Balloon have made our journey through the nursery delightful and both my girls have had a fabulous time. We highly recommend the nursery. Well done Red Balloon!!

Reply from Dani Dew at N Family Club - Weybridge

Thank you for your feedback. I am so pleased that you feel Red Balloon has helped to nurture and develop your little ones. School readiness is very important and a keen focus for us in preschool as is going above and beyond for our families, how lovely to see that this is really working well within the setting.


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Review from Rebecca L (Mother of Child) published on 17 May 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Red Balloon Weybridge is fantastic, it is without a shadow of a doubt the best nursery in the area. The staff are some of the kindest individuals my son has had the pleasure of knowing. My son has been at the nursery for three years and has become the little boy he is today through growing up in this
nursery setting. I have zero hesitation in recommending this nursery to children of all ages, we will thoroughly miss this nursery when my son goes to school.

Reply from Abby Auty at N Family Club - Weybridge

Thank you for such a glowing review and for your wonderful words regarding our staff team who we are extremely proud of. I'm delighted that your little boy has enjoyed his Red Balloon journey and have no doubt that he will continue to thrive at Big School!


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Review from Aoife J (Mother of Child) published on 17 May 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Overall I am very happy with Red Ballon nursery. My son has thrived at the nursery. I know that he is happy and safe there. The staff are excellent at teaching the children through play and games. I have been very impressed with their style of care and education.

Reply from Abby Auty at N Family Club - Weybridge

Thank you for your review - I'm so pleased your son has enjoyed his time at Red Balloon. We will miss him when he goes to Big School!


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Review from Marie-Therese E (Mother of Child) published on 3 April 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been delighted with Red Balloon since our son started here over 2 years ago. We looked at several nurseries in the area but it was an easy decision to make - Red Balloon is a warm, friendly, caring and fun environment for children and in particular, the staff go out of their way to make you
and your children feel comfortable. Everyone who works at the nursery takes pride in what they do. Our daughter (now in the baby room) was born with several complications which impact her ability to swallow and the manager and the team couldn’t have been more accommodating with her - and our - needs. As a result, our daughter settled and is thriving in a fantastic environment, just like her brother. Choosing daycare for your children can be challenging but Red Balloon tick all the boxes and we couldn’t be happier.

Reply from Dani Dew at N Family Club - Weybridge

Thank you for your lovely words. It is lovely to know that your little one has settled so well into the nursery. We are so pleased that we have been able to support you and your family with this transition. I am excited to share your review with the staff as they take such pride in what they do and would be delighted to hear how happy you are.


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Review from Paula W (Mother of Child) published on 22 March 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have used Red Balloon as a day nursery for both my boys for over four years. They are a small, independent nursery that have created a very warm environment for children to learn and play!
The staff are wonderful and nothing is ever too much for them. Apart from their weekly activities such as music,
ball skills, etc. there is always an event on the horizon such as a petting farm visit or a Mother’s Day tea party or Halloween party!
I highly recommend this nursery to all.

Reply from Abby Auty at N Family Club - Weybridge

Thank you very much for your great review! I'm so delighted to hear that your boys have enjoyed their time at Red Balloon. We are so proud of our staff team and we love to have a full events calendar so there is always something lovely to look forward to!


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Review from Eirini (Mother of Child) published on 21 March 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband and I are so pleased with our decision to send our little girl to Red Balloon.
She settled in so quickly due to the warmth, energy and kindness of all the staff and I can see how much she really enjoys her days there.
I feel really reassured by the focus on security and safety of children,
overall communication of management and staff, attention to detail (everyone really makes an effort to get to know your child), and the quality of nutrition. Highly recommended!

Reply from Abby Auty at N Family Club - Weybridge

Thank you for such a lovely review, it was a pleasure to read! I'm so pleased that your little girl has settled in so well at Red Balloon and hope she will enjoy many happy times with us.


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Review from S C (Mother of Child) published on 29 March 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We love Red Balloon in Weybridge. Originally the nursery was recommended by neighbours and it hasn't disappointed in the 3 years that our daughter has attended. Not only does it feel like a well-run ship, the management and staff are exceptionally warm and friendly. Pre-school here feels lively, energetic
and fun with an everchanging and interesting syllabus. The food is healthy and varied, and security and safety of your child is paramount.
We will be sad to leave in the summer!

Reply from Abby Auty, Owner at N Family Club - Weybridge

Thank you for this lovely review - I am so pleased to hear that Red Balloon lived up to your neighbour's original recommendation! It's great to hear that your daughter has enjoyed the busy and stimulating environment in Pre-school - we will be so sad to say goodbye to all our Pre-schoolers in the Summer when they leave us to go on to Big School.......


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Review from Richard (Father of Child) published on 27 March 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our daughter has been at Red Balloon for about 2 years and I couldn’t recommend it more highly. We saw a few nurseries in the area initially and Red Balloon seemed by far the best. Right from the start, they went out of their way to make sure our daughter got settled in. The level of personal care and
attention is exemplary. They always ensure the welfare of the children in the class is paramount. The range of activities is also brilliant (inc. regular trips to ‘forest school’ which my daughter loves) as are all the facilities. I must also mention the catering which is superb. Above all, it is the staff that make Red Balloon exceptional. They consistently manage to recruit staff members with seemingly bottomless patience, kindness and enthusiasm who always have as much time as necessary to discuss any queries. My daughter loves it there. And some days, when I pick her up, it’s actually hard to get her to come home.

Reply from Abby Auty, Owner at N Family Club - Weybridge

Thank you so much for this wonderful review - your glowing comments are hugely appreciated! I'm so delighted to hear that your daughter has loved her time with us at Red Balloon - I could not agree more with your comment that it is the staff who make Red Ballon what it is - we are so lucky to have such a wonderful team and are incredibly proud of their passion and dedication. I hope your daughter will continue to enjoy many happy times at nursery!


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Review from Eugina G (Mother of Child) published on 23 March 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have sent both our boys to Red Balloon and can thoroughly recommend it to any parent requiring childcare. The fees aren’t cheap but you definitely get what you pay for.
Our youngest child has several food intolerances and Red Balloon go out of their way to provide a varied and delicious menu for
him. He always eats more there than at home!
The staff are all very friendly and very professional. You can tell they really care for the kids.
The nursery is in a nice building with a lovely little garden and everything is always spotless.

Reply from Abby Auty, Owner at N Family Club - Weybridge

Thank you for your lovely review - I'm so pleased to hear that both your sons have enjoyed their time at Red Balloon. Thank you for your feedback regarding the staff team, we are very proud of them! I'm pleased that we have been able to accommodate your younger son's food intolerances and that he has a healthy appetite at nursery! I hope he will continue to have many happy times at Red Balloon.


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Review from Eleanor W (Mother of Child) published on 23 March 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Red Balloon is a first-rate nursery which has provided superlative care to both of our children. Our little girl was there from age 1 up until school age and our 2.5-year-old boy attends now. They have both been given such wonderful, affectionate care and attention and so many extras such as the opportunity
to take part in annual nativities, attend forest school and countless well-thought out excursions and activities.
Every single member of staff puts their heart and soul into their role and our children: they take such pride and pleasure in their achievements and show such a genuine interest in them as well as having brilliant creative ideas to help them grow.
We believe that Red Balloon has given them both the best start they could have had, and with our eldest has given her so much confidence ahead of starting school.

Reply from Dani Dew, Group Manager at N Family Club - Weybridge

Thank you very much for your lovely review. We are so proud of our dedicated staff team and the way in which they treat each child as an individual. It's wonderful to hear that both your children have had such a wonderful experience at Red Balloon and have flourished. I am also pleased that your little ones have enjoyed forest school, events such as the nativity as well as additional trips we take them on.


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Review from C W (Mother of Child) published on 12 March 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I love Red Balloon Weybridge. My first son spent 3 years with them and now my 2nd son attends and I’m continuously struck by the genuine warmth, interest and care that staff show. They offer the most amazing of welcomes each morning; cheerful and upbeat, interacting with each child from the moment they
step through the door. They comfort emotional children (and in my case emotional mummies) with tenderness and understanding. My confidence in the nursery increased even further recently with a new allergy diagnosis in my son. Their immediate meticulous response was impressive and their reassurance to me that they have others also requiring EpiPens etc and that they were confident with them was a huge relief.
They bend over backwards to accommodate new working patterns - I’ve changed mine lots - and do a huge amount to make parents happy. Ultimately they dedicate themselves to the children and they go out of their way to make the children smile. You can’t get better than that.

Reply from Abby Auty, Owner at N Family Club - Weybridge

Thank you for such a wonderful review. It is great to hear that you find the nursery so warm and welcoming and that you feel the staff care so passionately about the individual children in our care. I was also pleased to hear that you felt reassured by the processes put in place around your child's epi-pen. Your feedback was a delight to read - thank you again and I hope that your child will continue to enjoy his time with us at nursery.


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Review from Lara C (Mother of Child) published on 13 February 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From starting Red Balloon, the staff have made a great effort to make my son feel welcome at an uneasy time. I always get a great handover at the end of the day and get a lovely sense of care towards my son. The staff know exactly what they are doing and always find something to occupy my son. The activities
that are set up are perfect for the age group. All in all, a great, caring, spacious nursery with a lovely atmosphere.

Reply from Dani Dew, Group Manager at N Family Club - Weybridge

Thank you for your lovely review. We are so pleased that you enjoy your interactions with staff and that the communication between you is great. We hope that you both continue to enjoy what is on offer at Red Balloon.


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Review from A K (Mother of Child) published on 13 February 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I'm grateful for everything how the staff are looking after my son and also looking after us parents. As parents, we receive and receiving a huge support. Staff are experienced and well prepared to look after someone with special needs.
the best choice we made. Highly recommend Red Balloon Weybridge.

Reply from Dani Dew, Group Manager at N Family Club - Weybridge

Thank you very much for your lovely review. We are so proud of our dedicated staff team and the way in which they treat each child and family as an individual. It's wonderful to hear that you are receiving the support you need for your child to reach their full potential! We hope that you have many more positive experiences and happy times to come with us at Red Balloon.


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Review from Louise G (Mother of Child) published on 13 November 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As a parent, you can’t help worrying when your little one starts nursery but all the staff at Red Balloon are amazing and so supportive. They are so lovely and caring with my little one and all the children. Nothing is too much trouble. It makes such a difference to have this support. Also, the feedback
they give me shows me that they have really got to know my little one - I can’t speak highly enough of them all.

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Current Review Score: 9.6 (9.645)

Overview of Review Score

The Review Score of 9.6 (9.645) out of 10 for N Family Club - Weybridge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.645 for N Family Club - Weybridge is calculated as follows: ( (109 Excellents x 5) + (33 Goods x 4) + (9 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 152 Ratings = 4.645

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for N Family Club - Weybridge is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 56 number of registered child places is 11.2, which has been reached with 13 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

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Awards / Recognitions (2)

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Meet the Team (3)

Emma

Emma Ockenden

Job Title: Nursery Manager

Joined: 2024

Emma is an experienced professional, having worked in childcare for 25 years. She holds a Level 3 in Childcare and Education, and she achieved a first-class honours degree, which gave her an in-depth knowledge of children's development and how they learn. She is dedicated to providing every child with outstanding learning experiences and supporting them to reach their full potential in all areas of development.


In her spare time, she likes to keep herself fit and healthy and spend quality time with her friends and family.


Kirsty

Kirsty

Job Title: Deputy Nursery Manager

Joined: 2021

Kirsty is passionate about child development, inspired to work in the early years after leaving school, and has deepened her knowledge through opportunities such as a study week in Reggio Emilia. In her free time, she enjoys exploring new places, trying new things with her loved ones, and volunteering for two charities close to her heart - "The Children's Burns Club" and the "Katie Piper Foundation."


Alina

Alina

Job Title: Front of House Manager

Joined: 2014

Alina has been part of the N Weybridge team since 2014, having been an educator, room manager, deputy manager, and now front of house. She has a BA in psychology and social work and has a Level 3 qualification in child care. After completing a placement at a school for children with special educational needs, she fell in love with that joyful feeling of watching a child learn something new, and decided this was the career for her!


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