IntoPlay Day Nursery @ The Quays

Llanthony Road, Hempsted, Gloucester GL2 5HQ
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9.2 77 Reviews
  • IntoPlay Day Nursery @ The Quays, Gloucester
Into-Play @ The Quays is registered for sixty-eight children and offers a high quality interior that is ideal for pre-school learning goals. Staff are committed to high standards and maintain a key worker system to focus on individual development, while children are able to set their imagination and creativity loose on both indoor and outdoor play and a wide range of activities.

Parents have their own key point of contact, with the team understanding the benefits of good emotional as well as learning development. An extensive range of resources ensures that children are well prepared for the challenges of full-time education.

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Care Provided by IntoPlay Day Nursery @ The Quays

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Person in charge
  • Jade Hemming & Jade Biston (Managers)
  • Number of Childcare Staff
  • 17
  • Total Places for Children
  • 68
  • Age Range
    • from 0 years 3 months
    • to 4 years 11 months
  • Opening Times
  • Monday 07:30-18:00
    Tuesday 07:30-18:00
    Wednesday 07:30-18:00
    Thursday 07:30-18:00
    Friday 07:30-18:00
  • When Closed
  • Bank Holidays & 1 week at Christmas

Funding & Fees Guide for IntoPlay Day Nursery @ The Quays

  • View website
  • Parking

  • Car park available


IntoPlay Day Nursery @ The Quays Reviews (77)

Total of 77, showing 1-20
9.2

IntoPlay Day Nursery @ The Quays has a Review Score of 9.2 (9.201) out of 10, based on 8 reviews in the last 2 years. Over all time IntoPlay Day Nursery @ The Quays has 77 reviews.

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Review from L I (Mother of Child) published on 26 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter had never been to a nursery setting before but quickly settled in at IntoPlay Day Nursery. She was made to feel welcome and the range of activities had certainly kept her occupied and developed her skills in lots of areas. Her confidence has also grown and she looks forward to going in the
mornings.

Reply from Laura Walby, Area Manager at IntoPlay Day Nursery @ The Quays

I will ensure I pass this onto the pre school room.


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Review from J W (Mother of Child) published on 26 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was really anxious finding a new nursery for my child due to the other nursery placement falling through. IntoPlay Day Nursery were amazing from the get go and have furthered my expectations since. My child happily goes in with a smile and open arms, comes out smiling and always has lots of fun during
the day. All the staff are lovely, I couldn’t fault the nursery one bit!

Reply from Laura Walby, Area Manager at IntoPlay Day Nursery @ The Quays

Thank you for leaving this review, we are glad we have made the transition easier for you.


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Review from Holly T (Mother of Child) published on 26 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My little one absolutely loves coming to this nursery, every morning she asks if she is going to nursery.
The nursery was fantastic in supporting (starting) potty training. Always had positive interactions with staff and my little one is fond of her key worker.

Reply from Laura Walby, Area Manager at IntoPlay Day Nursery @ The Quays

Thank you, Holly, for this review, I will pass it on to the girls.


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Review from Katie M (Mother of Child) published on 26 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at IntoPlay Day Nursery are wonderful. My child is in the under 2s room and since starting at 5 months old, the care has been exemplary. I was really nervous leaving her but the staff are so caring and kind and always take the time to listen and pay attention to detail. I regularly ask questions
and change her schedule etc. and nothing is too difficult for them to accommodate. We receive regular updates such as what she has eaten, when she has slept and even activities she does during the day and photos with her friends. I would recommend IntoPlay to anyone looking at a setting where children are taken care of and are happy and settled. My child gets excited to go and knowing she is happy and learning in the day makes me so happy.

Reply from Laura Walby, Area Manager at IntoPlay Day Nursery @ The Quays

Hi Katie, thank you for the lovely review, I will pass this on to the girls in the under's room.


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Review from Laura T (Mother of Child) published on 26 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter's previous nursery closed down which is when we came across IntoPlay Day Nursery and it really was a blessing in disguise. My daughter went from not being very happy at drop-offs to smiling going in. She has developed so much since attending this nursery and it makes me so happy when she
tells me all about her day with a big smile on her face when I pick her up. The staff have all been super supportive and helpful and it just feels like such a lovely atmosphere. I couldn't recommend them enough.

Reply from Laura Walby, Area Manager at IntoPlay Day Nursery @ The Quays

Thank you for this lovely review, we are glad we could help make the transition smoother for you.


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Review from Sian E (Mother of Child) published on 26 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My eldest child has been at IntoPlay @ The Quays for 3 years now, alongside my youngest who had to be with them since the age of 6 weeks old.
I have experienced all of the rooms, babies, 2-3s and preschool. My 3 year old loves going and always asks about the staff and he has developed so much!
My
little girl (who’s now 18 months) adores going to babies and has a good relationship with the staff.
I have never, in the whole 3 years of my children attending, had any concerns. When we have had any worries we have been able to get them dealt with very discretely and efficiently.
The activities and food they provide is amazing and they have supported both my children to a very high standard.

Reply from Laura Walby, Area Manager at IntoPlay Day Nursery @ The Quays

Thank you, Sian, I will pass this on to all of the girls so they can read your lovely comments.


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Review from Stacy C (Mother of Child) published on 25 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

IntoPlay Day Nursery at the Quays has been an excellent childcare setting for my child they are supportive caring and nothing has been too hard for them to do.
My child has thoroughly enjoyed the time he is spending at the nursery he is very happy and I rate this nursery very much.

Reply from Laura Walby, Area Manager at IntoPlay Day Nursery @ The Quays

Thank you for your lovely comments, I will pass them on to the team.


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Review from Tia T (Mother of Child) published on 25 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have given this 5 star review because firstly, my son loves to go to nursery and absolutely adores all of the staff looking after him. The staff are friendly, caring, gentle and completely professional. They are in constant contact with me if my son needs anything. The nursery allows parents to get
involved in story reading and other events. I am sent updates via an App of every move made, sleeping pattern, food eaten and nappy changes. The team are never too busy to keep you updated and I feel completely informed. Thank you IntoPlay Day Nursery!

Reply from Laura Walby, Area Manager at IntoPlay Day Nursery @ The Quays

Thank you Tia for the lovely feed back, I will pass this on to the girls.


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Review from Laura P (Mother of Child) published on 27 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I moved my 1-year-old son from another nursery in Gloucester as I felt I didn't get the right communication, and my son wasn't settling. However, at IntoPlay, he's done amazingly well. He smiles at the staff when he sees them; he always seems to be happy afterwards, and I get loads of info and photos
from his day. I am so pleased with the care they provide, and its great value for money too.

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Review from Rebecca W (Mother of Child) published on 10 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can't recommend IntoPlay highly enough. We looked at a few before deciding this was the nursery for us. There is such a kind, friendly atmosphere. All of the staff have been amazing and my little boy now runs into nursery with a huge smile on his face. It is such a relief to feel that he is happy
and extremely well looked after while I'm working. He has developed so much during his time here and I am so thankful to all of the staff. They have worked so hard during the pandemic too to keep all the children, parents and staff safe. We made the right choice.

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Review from Elizabeth J (Mother of Child) published on 25 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Me and my daughter love this nursery. The staff have always been wonderful and kind. We can’t attend at the moment due to lockdown and my daughter asks daily if she can go back yet. Can’t recommend them enough.

Reply from Laura Walby, Area Manager at IntoPlay Day Nursery @ The Quays

Thank you !! That's very kind we will hopefully see you very soon.


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Review from Laura S (Mother of Child) published on 25 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Amazing nursery. Friendly, kind and welcoming staff. Always have time to talk. Very attentive to my child, know him very well and what he needs/wants. Use the app very well to allow you to see what your child has been doing that day, with pictures. Make regular observations on my child and post for
me to read. Very caring and approachable staff. Do lots of varied activities.

Reply from Laura Walby, Area Manager at IntoPlay Day Nursery @ The Quays

Thank you that's very kind.
I will pass onto the girls!


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Review from Alina W (Mother of Child) published on 25 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter really likes to go to this nursery even from beginning was so hard because she was crying a lot but they really support her. She started nursery when she was 10 months old and now she is 4 years old and really enjoys it. Learn new things, baking and she loves making messy play. I strongly
recommend this nursery and if I will have a second kid I definitely will send to IntoPlay.

Reply from Laura Walby, Area Manager at IntoPlay Day Nursery @ The Quays

Thank you that's very kind.
We will pass onto the girls for you!


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Review from Leanne R (Mother of Child) published on 25 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We’ve been using IntoPlay for the last 5 years and couldn’t rate it high enough. The girls are wonderful and our daughter loves every second there. Our son left last year and was totally ready for school thanks to the hard work of nursery!

Reply from Laura Walby, Area Manager at IntoPlay Day Nursery @ The Quays

Aw, thank you that's lovely!
We will pass onto the girls.


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Review from Adam S (Father of Child) published on 25 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The Managers and their team at IntoPlay have always been nothing other than friendly and accommodating. Both our children have loved and love attending nursery and all the staff are always so happy and friendly. We can rest assured that our child is going to be happy and safe when at nursery. Wouldn’t
want our children attending anywhere else.

Reply from Laura Walby, Area Manager at IntoPlay Day Nursery @ The Quays

Thank you, that's lovely to hear! We shall pass onto the girls.


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Review from Rebecca S (Mother of Child) published on 25 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

IntoPlay is a fantastic nursery, they have always gone above and beyond with my children. The staff are kind, caring and support children’s development. They always set up a wide range of activities for the children linked to upcoming events, eg, Easter, Diwali etc, or linked to their next steps in
their development eg, cutting skills. I’ve always felt happy and confident with leaving my children in their care and would highly recommend them.

Reply from Laura Walby, Area Manager at IntoPlay Day Nursery @ The Quays

Aww that's lovely!! Thank you.
We will pass onto the girls.


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Review from Hollie K (Mother of Child) published on 24 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son has been going to IntoPlay Day Nursery @ The Quays for a year and a half. He adores going as he loves the staff and children and never wants to leave! He’s come on so much since being there, his speech and confidence has really changed. The food is great and he often has seconds!
The staff
are really attentive to him and very caring. Communication from the staff is fantastic and nothing ever seems “too much” for them.
IntoPlay do so many activities with the children which is so lovely for the children and for us parents to see.
I’d highly recommend IntoPlay to other parents.

Reply from Laura Walby, Area Manager at IntoPlay Day Nursery @ The Quays

Aw thank you that's lovely to hear.
I will pass this on to the rest of the staff!


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Review from Charlotte L (Mother of Child) published on 18 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My twin boys started at IntoPlay Day Nursery @ The Quays last year, I was extremely anxious about sending them to nursery in the beginning but the staff did absolutely everything to make me feel comfortable, both of them have really come out of their shells and found their personalities whilst attending
this nursery. The staff are amazing and the boys absolutely adore them, I couldn’t ask for a better environment for my boys to be in. I have since moved house and we decided to keep the boys at this nursery for the time being as they are so settled they really enjoy coming! Keep up the amazing work!

Reply from Laura Walby, Area Manager at IntoPlay Day Nursery @ The Quays

Thank you for such a lovely comment I will pass over to the team.


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Review from Bethany H (Mother of Child) published on 17 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I’ve never come across a nursery with such wonderful staff! The atmosphere is fantastic and my daughter absolutely love attending! All the staff are so kind and caring and go above and beyond to make sure everyone’s needs are met. I really couldn’t recommend this nursery enough.

Reply from Laura Walby, Area Manager at IntoPlay Day Nursery @ The Quays

Thank you, such a lovely comment! I will pass over to the team.


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Review from Grace (Mother of Child) published on 5 March 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We viewed several nurseries before deciding which to enroll our little one into, knowing that he would have to eventually be going on full-time hours. IntoPlay immediately felt right. The staff are welcoming and this has continued throughout the time our child has been attending. If ever I have any
concerns at drop off I can telephone in, without concern or feeling that I am fussing, which is really reassuring. Handovers both in mornings and afternoons never feel rushed and we love seeing all the things he has created and brings home. It is also a benifit as a parent knowing he is having balanced meals through his days, I personally like that we can see the menu for the month etc. A huge thank you to everyone in under-twos, even though our little one is not yet talking we just know he is happy to be at IntoPlay and enjoys his day as he is always smiling and happy when we talk about his day at nursery or when we are getting ready to leave in the mornings. I would highly recommend.

Reply from Jade and Jade at IntoPlay Day Nursery @ The Quays

Thank you so much, we will share this with our Under's team!


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Current Review Score: 9.2 (9.201)

Overview of Review Score

The Review Score of 9.2 (9.201) out of 10 for IntoPlay Day Nursery @ The Quays is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 8 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.4 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.813 for IntoPlay Day Nursery @ The Quays is calculated as follows: ( (81 Excellents x 5) + (12 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 96 Ratings = 4.813

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.388 Points relating to the number of positive Reviews for IntoPlay Day Nursery @ The Quays is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 68 number of registered child places is 13.6. 8 Positive Reviews ÷ 13.6 = 0.588

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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Meet the Team (14)

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Jade Biston

Job Title: Nursery Manager

Joined: 2013

Jade started working at our Quays nursery not long after we opened, in July 2013. Jade is level 3 qualified and worked as room leader in 2-3’s until 2019 when she became joint Manager. Jade is also our Health and Safety officer.


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Jade Hemming

Job Title: Manager/Senco

Joined: 2013

Jade started at our Longlevens site in May 2013 as a Level 3 part time member of staff. She then moved over to The Quays in October 2013 and worked in Pre-school as nursery nurse, then became the room lead a few years after. She then took over the role of joint Nursery Manager in 2019, she is also the Nursery SENCo , Pre-School/Curriculum Lead.


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Alice O'Connor

Job Title: Nursery Practitioner

Joined: 2016

Alice started her time with us as a Level 2 apprentice in 2016. After a few years, she was promoted to Deputy Room Lead in Pre-School and now holds a level 3 qualification. Alice is also our student coordinator


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Naomi Fallows

Job Title: Nursery Practitioner

Joined: 2018

Naomi started with us in April 2018 in our Pre-School Room. She works 4 days a week and is level 3 qualified.


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Naomi Fallows

Job Title: Nursery Practitioner

Joined: 2018

Naomi started with us in April 2018 in our Pre-School Room. She works 4 days a week and is level 3 qualified.


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Zoe Goode

Job Title: Nursery Assistant

Joined: 2016

Zoe started working at our Quays site in September 2016, following the unexpected closure of a nursery she was working at. Zoe is currently level 2 qualified but is working towards hers level 3, (which is taking a bit longer due to Covid! )
She is based in our Pre-School Room, every morning and is Term Time only.


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Deanna Carter

Job Title: Nursery Practitioner

Joined: 2020

Deanna started with us as a Level 3 Early Years Practitioner in February 2020, just weeks before the Coronavirus pandemic struck! Deanna works full time in our 2-3's room and is soon going to start studying for her Level 5 qualification.


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Korreen Hamlin

Job Title: Nursery Practitioner

Joined: 2013

Korreen first joined our Longlevens team back in 2013, this was on a part-time basis and at that time, she was unqualified. Korreen left in 2014 to pursue other careers, but she came back into childcare a few years ago. After gaining her Level 3 qualification, she started back at our Quays site in 2020. Korreen works full-time with our 2-3's children.


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Chloe Collins

Job Title: Under 2's Room Lead

Joined: 2014

Chloe started working at our Quays nursery in September 2014. She is level 3 qualified and has always been in our under twos room. In 2019, she was promoted to Under 2's Room Leader and now works full time.


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Nicole Rigby

Job Title: Deputy Room Lead

Joined: 2017

Nicole started at The Quays in November 2017 as a young apprentice. After 4 years and working really hard, she has gained her Level 3 and now supports Chloe full-time as her Deputy.


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Diane Partridge

Job Title: Nursery Chef

Joined: 2005

Diane first began working at Into-Play in 2005! She initially worked as an assistant chef in our busy Longlevens nursery. When we opened The Quays nursery in 2013 - Diane moved over there to work in the kitchen.


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Nina Rajani

Job Title: Nursery Administrator

Joined: 2018

Nina has worked at our Quays nursery since 2018. She works part-time and mainly in the office, as our administrator. Nina also sometimes covers in the nursery playrooms on particularly busy sessions. She has 4 children of her own, so has plenty of experience!


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Katie Price

Job Title: Nursery Assistant

Joined: 2021

Katie is one of our newest members of our team, joining us in 2021. She is currently Bank Staff and helps us out on our busier days.


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Ben Sansom

Job Title: Nursery Assistant

Joined: 2021

Ben is one of our newest members of our team, joining us in 2021. He is currently Bank Staff and helps us out on our busier days.


Frequently Asked Questions about IntoPlay Day Nursery @ The Quays

What is the Age Range of Children that IntoPlay Day Nursery @ The Quays accepts?

IntoPlay Day Nursery @ The Quays accepts Children aged from 0 years 3 months to 4 years 11 months.

What Days & Hours is IntoPlay Day Nursery @ The Quays Open?

IntoPlay Day Nursery @ The Quays is open: Monday 07:30-18:00, Tuesday 07:30-18:00, Wednesday 07:30-18:00, Thursday 07:30-18:00, Friday 07:30-18:00.

How many Children does IntoPlay Day Nursery @ The Quays have capacity for?

IntoPlay Day Nursery @ The Quays has capacity for a total of 68 Children.

How far is IntoPlay Day Nursery @ The Quays to the centre of Gloucester?

0.9 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact IntoPlay Day Nursery @ The Quays to verify any information. View our terms and conditions. IntoPlay Day Nursery @ The Quays has an Enhanced Service – more info.