IntoPlay Day Nursery @ The Quays

Llanthony Road, Hempsted, Gloucester GL2 5HQ
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9.2 77 Reviews
  • IntoPlay Day Nursery @ The Quays, Gloucester
Into-Play @ The Quays is registered for sixty-eight children and offers a high quality interior that is ideal for pre-school learning goals. Staff are committed to high standards and maintain a key worker system to focus on individual development, while children are able to set their imagination and creativity loose on both indoor and outdoor play and a wide range of activities.

Parents have their own key point of contact, with the team understanding the benefits of good emotional as well as learning development. An extensive range of resources ensures that children are well prepared for the challenges of full-time education.

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Care Provided by IntoPlay Day Nursery @ The Quays

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Person in charge
  • Jade Hemming & Jade Biston (Managers)
  • Number of Childcare Staff
  • 17
  • Total Places for Children
  • 68
  • Age Range
    • from 0 years 3 months
    • to 4 years 11 months
  • Opening Times
  • Monday 07:30-18:00
    Tuesday 07:30-18:00
    Wednesday 07:30-18:00
    Thursday 07:30-18:00
    Friday 07:30-18:00
  • When Closed
  • Bank Holidays & 1 week at Christmas

Funding & Fees Guide for IntoPlay Day Nursery @ The Quays

  • View website
  • Parking

  • Car park available


IntoPlay Day Nursery @ The Quays Reviews (77)

Total of 77, showing 61-77
9.2

IntoPlay Day Nursery @ The Quays has a Review Score of 9.2 (9.201) out of 10, based on 8 reviews in the last 2 years. Over all time IntoPlay Day Nursery @ The Quays has 77 reviews.

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Review from Felicity H (Mother of Child) published on 11 May 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

We find the staff friendly and responsive with our son, who is nearly 2 years old. We'd love it if there was a bigger outdoor space for the under 2's as the current one is very tiny for busy, energetic toddlers. The range of activities seems very good.

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Review from Samantha P (Mother of Child) published on 13 April 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are amazing and they are the reason mums like me go to work and feel reassured that your child is in the best place they can be. My daughter gets so excited to see the staff and tells me all about them. I couldn't ask for a better place for my child to grow and learn. She is doing amazingly
because of how hard the staff work! Thank you for everything you do!

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Review from Claire (Mother of Child) published on 21 March 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My boy/girl twins have attended IntoPlay Day Nursery @ The Quays since they were 2 years old. They have now been there for well over 2 years and I have never looked back. I had the option of using my sister to look after them who is also a childminder but I wanted her to remain their 'Auntie' so chose
to look for a playgroup independently. Into-Play came highly recommended to me via lots of friends and I am thrilled that we found them. All of the staff who work there are highly professional and genuinely care about every single child that attends. My son has needed quite a lot more extra care and attention and it is likely he may be autistic. I cannot fault how the staff have helped me on this process. They have put in place all the specialist care needed (which would have been quite overwhelming had I done it on my own) and I am forever thankful to each and every one of them for how much help and support they have given him and my daughter, and I will be very sad to leave Into-Play when they join school in September.

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Review from Selina M (Mother of Child) published on 17 February 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son loves his days at IntoPlay. They have a wide variety of activities and toys. The staff are lovely and their communication has been fantastic. I never feel anxious leaving him in their care.
I have and will continue to recommend. 5 Stars.

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Review from Catherine (Mother of Child) published on 1 February 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter has been at the nursery for three years and has been so happy there. The staff are very friendly and caring, they have great relationships with the children, and they are very professional too. They do some wonderful activities, my daughter always has such a good time and has really thrived
there.

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Review from Jenny (Mother of Child) published on 26 January 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Highly recommend the team at into play The Quays, they are always happy to help, great support. My son has struggled with time away from me and the nursery have supported me and my son in him gaining confidence, he always has a fantastic day and is learning well. For me, it's all about him being happy
while learning and socialising with other children his age.

Reply from Lucy Hobbs, Nursery Manager at IntoPlay Day Nursery @ The Quays

Thank you so much Jenny :)


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Review from Zoe (Mother of Child) published on 25 January 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My child has been with IntoPlay in the under 2s for a year now and has come on so much within this short time. All of the staff in the room are brilliant with her and I never have any worries about leaving her. There is always a good amount of things for her to do whilst she is there and the varied
food/meals that they give are always a hit!! She will be moving up to the 2-3s room in the next month or two and although she will be progressing through nursery, it will be a sad day when she leaves the under 2's room. A fab nursery made up of fab staff :)

Reply from Lucy Hobbs, Nursery Manager at IntoPlay Day Nursery @ The Quays

Thank you so much Zoe. Lovely comments :)


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Review from Catherine (Mother of Child) published on 25 January 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Both my children attend IntoPlay @ The Quays. The staff are very attentive to the children and provide lots of information on their day. My daughter has gained so much confidence since starting there and I'm sure my son will be the same. Would recommend as it's a lovely environment for children and
I have every confidence in their management and staff.

Reply from Lucy Hobbs, Nursery Manager at IntoPlay Day Nursery @ The Quays

Many thanks Catherine :)


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Review from L K (Mother of Child) published on 25 January 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Outstanding nursery! Everyone is welcoming and lovely. We are kept up to date with everything my son does in nursery. I would recommend this nursery to everyone! My son comes home in a great mood every time he's been in.

Reply from Lucy Hobbs, Nursery Manager at IntoPlay Day Nursery @ The Quays

Thank you Lauren for your lovely review. :)


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Review from Trac F (Mother of Child) published on 25 January 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From the day myself and my fiancé went to view The Quays, I knew it would be the place for my daughter. We were made to feel welcomed straight away and they took notice of my daughter and elder son too.
My daughter went for a few trial hours and not once did I fret that she wouldn't be looked after.
There was no pressure to get me out when dropping her off and I knew that if I rang it wouldn't be a problem. The girls that work there are brilliant. You can tell that all the children are happy which tells me everything I need to know.
Highly recommend Intoplay @ The Quays.

Reply from Lucy Hobbs, Nursery Manager at IntoPlay Day Nursery @ The Quays

Thank you Tracy :)


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Review from Mark H (Father of Child) published on 25 January 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When looking for nurseries in the Quedgeley/Quays area this one stood out from all the others, in cleanliness and helpfulness of staff which easily aided our decision.


Our 2 boys have been there from the ages of 6 months and they really enjoy it and respond well to staff.


They are also really

flexible with hours due to shift work.

Reply from Lucy Hobbs, Nursery Manager at IntoPlay Day Nursery @ The Quays

Thank you very much Mark :)


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Review from Tracey R (Mother of Child) published on 25 January 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Cannot give enough credit to every individual that looks after my daughter. Each member of staff that I have dealt with are professional, polite and approachable.
Would recommend anyone to this nursery.

Reply from Lucy Hobbs, Nursery Manager at IntoPlay Day Nursery @ The Quays

Thank you so much Tracey. That is lovely to hear :)


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Review from Becky D (Mother of Child) published on 15 July 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son attends the nursery currently and has done for a year and absolutely loves it! He often talks about his key person and she is an extremely warm, caring and enthusiastic person. The staff are always friendly and supportive and the management are helpful and try their best to accommodate your
needs. My son has learned so much since attending. He is motivated by the stimulating play and additional activities the nursery offer such as rugby and music sessions.


I have found the approaches used by the majority of the staff are really helpful in managing my son's behaviour and we have adopted certain systems at home too.


I cannot speak highly enough of the nursery and the effort they go to to make my son's childhood days wonderful. The care he receives is outstanding.


Reply from Lucy Hobbs, Nursery Manager at IntoPlay Day Nursery @ The Quays

Thank you so much for our kind words Becky. I will be sure to pass these on to the staff :)
Lucy


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Review from Michael M (Father of Child) published on 24 May 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our son has been going to IntoPlay for approximately 8 months now. From the very first moment he set foot in the door during our initial visit, he looked very relaxed, and it was due to this that we immediately felt it was the right setting for him. The staff are amazing with him and he clearly adores
them. We use our 15 hours allowance to send our son for two days per week. We pay a top up, for any extra fees required to keep him there for a full day. On the days he attends, he leaps out of bed and is so excited that he is going to school. He has really enjoyed his experience at the nursery and it's a shame for him that it's coming to an end as he is moving on to school. The range of activities provided are vast, they have some great areas for the children to play and explore and they've helped develop our son into a nice, polite, confident little boy. I cannot recommend this nursery highly enough.

Reply from Lucy Hobbs, Nursery Manager at IntoPlay Day Nursery @ The Quays

Thank you for your kind words! He will be missed when school time comes :)


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Review from Louise W (Mother of Child) published on 13 May 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter loves the nursery and the staff too, there are lots of activities on offer and I feel she is thriving and is well looked after.
There is a great menu with varied foods for her to try that are healthy and food is of good quality as they use a local butchers too which I love.
I couldn't
recommend the nursery enough.

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Review from Emma S (Mother of Child) published on 11 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent nursery. Mgmt and staff keep us up to date with regular verbal comms, newsletter, emails and the online page. Very secure site. Our son is developing well- involved in lots of different learning activities. Enjoys the variety of food and drinks. Love seeing his development in his learning
journal too.

Reply from Lucy Hobbs, Nursery Manager at IntoPlay Day Nursery @ The Quays

Thank you for your kind words Emma. Lovely to hear your feedback.


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Review from Becky CP (Mother of Child) published on 6 October 2015
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Amazing team that work here, really friendly and open. Brilliant communication. Trust them 100%. My daughter loves all the girls in her group and is always happy to be there. Would recommend 110%

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Current Review Score: 9.2 (9.201)

Overview of Review Score

The Review Score of 9.2 (9.201) out of 10 for IntoPlay Day Nursery @ The Quays is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 8 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.4 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.813 for IntoPlay Day Nursery @ The Quays is calculated as follows: ( (81 Excellents x 5) + (12 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 96 Ratings = 4.813

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.388 Points relating to the number of positive Reviews for IntoPlay Day Nursery @ The Quays is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 68 number of registered child places is 13.6. 8 Positive Reviews ÷ 13.6 = 0.588

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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Meet the Team (14)

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Jade Biston

Job Title: Nursery Manager

Joined: 2013

Jade started working at our Quays nursery not long after we opened, in July 2013. Jade is level 3 qualified and worked as room leader in 2-3’s until 2019 when she became joint Manager. Jade is also our Health and Safety officer.


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Jade Hemming

Job Title: Manager/Senco

Joined: 2013

Jade started at our Longlevens site in May 2013 as a Level 3 part time member of staff. She then moved over to The Quays in October 2013 and worked in Pre-school as nursery nurse, then became the room lead a few years after. She then took over the role of joint Nursery Manager in 2019, she is also the Nursery SENCo , Pre-School/Curriculum Lead.


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Alice O'Connor

Job Title: Nursery Practitioner

Joined: 2016

Alice started her time with us as a Level 2 apprentice in 2016. After a few years, she was promoted to Deputy Room Lead in Pre-School and now holds a level 3 qualification. Alice is also our student coordinator


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Naomi Fallows

Job Title: Nursery Practitioner

Joined: 2018

Naomi started with us in April 2018 in our Pre-School Room. She works 4 days a week and is level 3 qualified.


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Naomi Fallows

Job Title: Nursery Practitioner

Joined: 2018

Naomi started with us in April 2018 in our Pre-School Room. She works 4 days a week and is level 3 qualified.


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Zoe Goode

Job Title: Nursery Assistant

Joined: 2016

Zoe started working at our Quays site in September 2016, following the unexpected closure of a nursery she was working at. Zoe is currently level 2 qualified but is working towards hers level 3, (which is taking a bit longer due to Covid! )
She is based in our Pre-School Room, every morning and is Term Time only.


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Deanna Carter

Job Title: Nursery Practitioner

Joined: 2020

Deanna started with us as a Level 3 Early Years Practitioner in February 2020, just weeks before the Coronavirus pandemic struck! Deanna works full time in our 2-3's room and is soon going to start studying for her Level 5 qualification.


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Korreen Hamlin

Job Title: Nursery Practitioner

Joined: 2013

Korreen first joined our Longlevens team back in 2013, this was on a part-time basis and at that time, she was unqualified. Korreen left in 2014 to pursue other careers, but she came back into childcare a few years ago. After gaining her Level 3 qualification, she started back at our Quays site in 2020. Korreen works full-time with our 2-3's children.


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Chloe Collins

Job Title: Under 2's Room Lead

Joined: 2014

Chloe started working at our Quays nursery in September 2014. She is level 3 qualified and has always been in our under twos room. In 2019, she was promoted to Under 2's Room Leader and now works full time.


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Nicole Rigby

Job Title: Deputy Room Lead

Joined: 2017

Nicole started at The Quays in November 2017 as a young apprentice. After 4 years and working really hard, she has gained her Level 3 and now supports Chloe full-time as her Deputy.


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Diane Partridge

Job Title: Nursery Chef

Joined: 2005

Diane first began working at Into-Play in 2005! She initially worked as an assistant chef in our busy Longlevens nursery. When we opened The Quays nursery in 2013 - Diane moved over there to work in the kitchen.


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Nina Rajani

Job Title: Nursery Administrator

Joined: 2018

Nina has worked at our Quays nursery since 2018. She works part-time and mainly in the office, as our administrator. Nina also sometimes covers in the nursery playrooms on particularly busy sessions. She has 4 children of her own, so has plenty of experience!


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Katie Price

Job Title: Nursery Assistant

Joined: 2021

Katie is one of our newest members of our team, joining us in 2021. She is currently Bank Staff and helps us out on our busier days.


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Ben Sansom

Job Title: Nursery Assistant

Joined: 2021

Ben is one of our newest members of our team, joining us in 2021. He is currently Bank Staff and helps us out on our busier days.


Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact IntoPlay Day Nursery @ The Quays to verify any information. View our terms and conditions. IntoPlay Day Nursery @ The Quays has an Enhanced Service – more info.