Bright Horizons Otterbourne Day Nursery and Preschool has a Review Score of 10 (9.977) out of 10, based on 29 reviews in the last 2 years. Over all time Bright Horizons Otterbourne Day Nursery and Preschool has 56 reviews.
Review from H L (Mother of Child) published on 13 January 2025
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Reply from Amanda Barlow, The Parent Team at Bright Horizons Otterbourne Day Nursery and Preschool
Thank you for sharing your experience and for your five-star review.
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Review from K B (Mother of Child) published on 8 January 2025
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Reply from Amanda Barlow, The Parent Team at Bright Horizons Otterbourne Day Nursery and Preschool
Thank you for your heartfelt review! We're so glad to hear that your son is thriving in our caring and supportive environment.
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Review from Anneka C (Mother of Child) published on 8 January 2025
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Reply from Amanda Barlow, The Parent Team at Bright Horizons Otterbourne Day Nursery and Preschool
Thank you for your kind review! We're thrilled to hear your daughter is thriving and that you feel confident in the care she's receiving. We truly appreciate your recommendation!
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Review from Denise C (Grandmother of Child) published on 5 December 2024
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Reply from Amanda Barlow, The Parent Team at Bright Horizons Otterbourne Day Nursery and Preschool
Thank you for your five-star review and for sharing your positive feedback with us!
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Review from Steven E (Father of Child) published on 10 May 2024
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Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Otterbourne Day Nursery and Preschool
Thank you so much for your wonderful review! We're thrilled to hear about your positive experience with the team. Thank you for your recommendation.
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Review from E H (Mother of Child) published on 3 May 2024
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Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Otterbourne Day Nursery and Preschool
Thank you for your review. We're thrilled your daughter's transition to the Preschool went so smoothly! Thank you for your trust and kind words!
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Review from Katie D (Mother of Child) published on 21 March 2024
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Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Otterbourne Day Nursery and Preschool
We're thrilled your child enjoys our nursery! It's wonderful to hear she's thriving in our care and loves the outdoor activities, including forest school and water play.
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Review from H T (Mother of Child) published on 19 March 2024
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Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Otterbourne Day Nursery and Preschool
Thank you for sharing your experience with us! We're thrilled to hear that your daughter has settled in so well at Bright Horizons Otterbourne and that you've had a positive experience with our team.
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Review from G R (Mother of Child) published on 22 December 2023
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Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Otterbourne Day Nursery and Preschool
Hello, thank you for sharing your positive experience at Bright Horizons Otterbourne Day Nursery and Preschool! We're thrilled your son is excited to be there, and we're honored to exceed your expectations. Your kind words about our patient key worker and friendly staff mean a lot. Thank you for choosing us we look forward to continuing to provide a positive and enriching environment for your child.
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Review from Chris G (Father of Child) published on 7 December 2023
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Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Otterbourne Day Nursery and Preschool
Hello, thank you so much for your positive feedback!
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Review from N R (Mother of Child) published on 25 July 2023
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Reply from Amanda, Marketing and Campaigns Executive at Bright Horizons Otterbourne Day Nursery and Preschool
Hello, thank you for your five star feedback and for sharing your experience with us.
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Review from Kathryn H (Mother of Child) published on 19 June 2023
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Reply from Amanda, Marketing and Campaigns Executive at Bright Horizons Otterbourne Day Nursery and Preschool
Hello, thank you for letting us know how pleased you are with our nursery. Once again, thank you very much for taking the time to review us.
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Review from Mary E (Grandmother of Child) published on 17 May 2023
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Reply from Amanda, Marketing and Campaigns Executive at Bright Horizons Otterbourne Day Nursery and Preschool
Hi, thank you also for your positive comments regarding our nursery and staff. We are so pleased to hear your grandson is thriving in our nursery. Thank you again for taking the time to leave us your review.
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Review from S R (Mother of Child) published on 26 April 2023
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Reply from Amanda, Marketing and Campaigns Executive at Bright Horizons Otterbourne Day Nursery and Preschool
Thank you for letting us know how pleased you are with our nursery. Once again, thank you very much for taking the time to review us.
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Review from R G (Mother of Child) published on 26 April 2023
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Reply from Amanda, Marketing and Campaigns Executive at Bright Horizons Otterbourne Day Nursery and Preschool
Hi, thanks so much for sharing your experience with us and leaving us your review.
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Review from Emma S (Mother of Child) published on 26 April 2023
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Reply from Amanda, Marketing and Campaigns Executive at Bright Horizons Otterbourne Day Nursery and Preschool
Hello, thank you so much for your positive feedback!
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Review from Stephanie A (Mother of Child) published on 20 April 2023
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Reply from Amanda, Marketing and Campaigns Executive at Bright Horizons Otterbourne Day Nursery and Preschool
Hi, thanks for your review. It is an honour for us to be entrusted with the education and care of your child and help her prepare for her next milestone in September.
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Review from N B (Father of Child) published on 10 April 2023
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Review from Andrew K (Father of Child) published on 10 April 2023
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Review from Nick B (Father of Child) published on 7 April 2023
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Reply from Amanda, Marketing and Campaigns Executive at Bright Horizons Otterbourne Day Nursery and Preschool
Hello, thank you for your five star feedback and for sharing your experience with us.
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The Review Score of 10 (9.977) out of 10 for Bright Horizons Otterbourne Day Nursery and Preschool is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 29 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 29 positive Reviews in the last 24 months.
The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.977 for Bright Horizons Otterbourne Day Nursery and Preschool is calculated as follows: ( (339 Excellents x 5) + (8 Goods x 4) ) ÷ 347 Ratings = 4.977
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Bright Horizons Otterbourne Day Nursery and Preschool is based on 29 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 90 number of registered child places is 18, which has been reached with 29 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.
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Job Title: Nursery Manager
Joined: 2005
I was lucky enough to grow up in sunny South Africa and emigrated to the UK in 2005 with my 3 children. I have always had a passion for developing others and helping them to learn and grow so I qualified as a teacher and worked in several teaching jobs as well as working as a Learning and Development Officer for a retail company. I have worked in a range of schools, and preschools and supported children with special needs over the past 20 years before going into childminding and eventually working in nursery settings.
After working for Yellow Dot in different positions, I became the Nursery Manager of our Otterbourne nursery in September 2018. I fell in love with Yellow Dot’s ethos and Froebelian principles, enabling the children to develop through real-life experiences, open-ended topics and interests, and links to the community. As a manager, I am lucky to have an enthusiastic team that creates a caring and nurturing environment for the children, helping them to develop in all areas of the EYFS. Music and singing are also an important part of our daily routine in the nursery - we enjoy singing and dancing to Boogie Mites, seasonal songs and nursery rhymes.
Job Title: Deputy Manager
I have over 25 years of experience working in early years and have worked in many childcare roles giving me a greater understanding of children and their family's needs.
I studied and completed my NNEB and have a leadership and management qualification which supports us to develop an inspiring team. Being a parent myself whose child has been to this nursery, I understand the importance of creating a nurturing and safe environment where children feel confident to learn and grow.
I feel very passionate about the attachment of children and how the Key Person approach works well to support the children when they first start with us. I love to be outside and enjoy spending time outside with the children showing them the wonders of nature and the seasonal change the garden brings.
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