Bright Horizons Otterbourne Day Nursery and Preschool has a Review Score of 10 (9.977) out of 10, based on 29 reviews in the last 2 years. Over all time Bright Horizons Otterbourne Day Nursery and Preschool has 56 reviews.
Review from G H (Father of Child) published on 7 April 2023
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Review from Matt M (Father of Child) published on 7 April 2023
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Review from Simon B (Father of Child) published on 7 April 2023
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Review from Stephanie D (Mother of Child) published on 5 April 2023
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Review from Louise W (Mother of Child) published on 5 April 2023
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Reply from Amanda, Marketing and Campaigns Executive at Bright Horizons Otterbourne Day Nursery and Preschool
Thanks for taking the time to share your feedback with us. We appreciate your kind words. The opportunity to hear from our parents and be reminded of why we do what we do is so valuable. Thank you.
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Review from Claire O (Mother of Child) published on 5 April 2023
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Reply from Amanda, Marketing and Campaigns Executive at Bright Horizons Otterbourne Day Nursery and Preschool
Hello, thank you for your five star feedback and for sharing your experience with us.
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Review from Lucy A (Mother of Child) published on 30 March 2023
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Reply from Amanda, Marketing and Campaigns Executive at Bright Horizons Otterbourne Day Nursery and Preschool
Hi, we are pleased to hear that you are happy with our nursery. Thank you again for taking the time to leave us your review.
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Review from A C (Mother of Child) published on 28 March 2023
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Reply from Amanda, Marketing and Campaigns Executive at Bright Horizons Otterbourne Day Nursery and Preschool
Thanks so much for sharing your experience with us. We are thrilled to hear your children are thriving at our nursery.
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Review from Liane M (Mother of Child) published on 22 March 2023
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Reply from Amanda, Marketing and Campaigns Executive at Bright Horizons Otterbourne Day Nursery and Preschool
Hi, thanks so much for taking the time to leave us a 5-star rating. Thank you too for entrusting us with the education and care of your children as they embark on their school journey. We understand that this is a significant milestone for you and your little ones, and we are honoured to be a part of it.
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Review from Emily A (Mother of Child) published on 13 March 2023
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Review from E B (Mother of Child) published on 13 March 2023
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Review from I F (Father of Child) published on 7 November 2022
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Review from A R (Mother of Child) published on 7 November 2022
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Review from Rebecca F (Mother of Child) published on 16 September 2022
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Review from Aikaterini Z (Mother of Child) published on 15 September 2022
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Review from V W (Mother of Child) published on 17 August 2022
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Review from D W (Father of Child) published on 3 August 2022
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Review from R B (Father of Child) published on 28 July 2022
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Review from Mihaela B (Mother of Child) published on 8 November 2021
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Review from Melissa F (Mother of Child) published on 4 November 2021
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The Review Score of 10 (9.977) out of 10 for Bright Horizons Otterbourne Day Nursery and Preschool is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 29 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 29 positive Reviews in the last 24 months.
The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.977 for Bright Horizons Otterbourne Day Nursery and Preschool is calculated as follows: ( (339 Excellents x 5) + (8 Goods x 4) ) ÷ 347 Ratings = 4.977
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Bright Horizons Otterbourne Day Nursery and Preschool is based on 29 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 90 number of registered child places is 18, which has been reached with 29 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.
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Job Title: Nursery Manager
Joined: 2005
I was lucky enough to grow up in sunny South Africa and emigrated to the UK in 2005 with my 3 children. I have always had a passion for developing others and helping them to learn and grow so I qualified as a teacher and worked in several teaching jobs as well as working as a Learning and Development Officer for a retail company. I have worked in a range of schools, and preschools and supported children with special needs over the past 20 years before going into childminding and eventually working in nursery settings.
After working for Yellow Dot in different positions, I became the Nursery Manager of our Otterbourne nursery in September 2018. I fell in love with Yellow Dot’s ethos and Froebelian principles, enabling the children to develop through real-life experiences, open-ended topics and interests, and links to the community. As a manager, I am lucky to have an enthusiastic team that creates a caring and nurturing environment for the children, helping them to develop in all areas of the EYFS. Music and singing are also an important part of our daily routine in the nursery - we enjoy singing and dancing to Boogie Mites, seasonal songs and nursery rhymes.
Job Title: Deputy Manager
I have over 25 years of experience working in early years and have worked in many childcare roles giving me a greater understanding of children and their family's needs.
I studied and completed my NNEB and have a leadership and management qualification which supports us to develop an inspiring team. Being a parent myself whose child has been to this nursery, I understand the importance of creating a nurturing and safe environment where children feel confident to learn and grow.
I feel very passionate about the attachment of children and how the Key Person approach works well to support the children when they first start with us. I love to be outside and enjoy spending time outside with the children showing them the wonders of nature and the seasonal change the garden brings.
Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Bright Horizons Otterbourne Day Nursery and Preschool to verify any information. View our terms and conditions. Bright Horizons Otterbourne Day Nursery and Preschool has a Platinum Service – more info.