Bright Horizons Hedge End Day Nursery and Preschool

Pomeroy Crescent, Hedge End, Southampton SO30 2LF
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9.9 32 Reviews
A stunning location for a welcoming nursery in Hedge End.

Hedge End Day Nursery and Preschool is a spacious yet homely nursery, set in a Grade II listed farmhouse. Located 15 minutes’ walk away from Hedge End train station, the nursery is close to Hedge End Retail Park but still in a residential area.

The nursery has an onsite car park and a covered buggy area. All-inclusive fees mean there is less to pack on a busy morning and the onsite meals are prepared with nutrition in mind. Healthy lunches and snacks as well as chosen branded nappies and wipes are included in the fees.

Every room and feature has been designed to support each child’s development from the age of three months to 5 years. A strong focus on children’s wellbeing is the basis to developing lifelong learners. In the Preschool room especially, the nursery ensures all children have great ownership over their learning, and often carry out votes to encourage confidence and ensure their thoughts are heard. The rooms are thoughtfully laid out with a mixture of imaginative play equipment, creative areas and more to engage children.

Hedge End nursery’s outside space is no different, with an extensive rear garden that boasts an enclosed ‘secret garden’ area with lots of wild play opportunities. This charming wooded area lends itself to bug hunts, den building and natural exploration.

Bright Horizons enriching Ready for School programme gives every child the opportunity to gain the knowledge and confidence to thrive in school and beyond. The setting is language-rich, and the nursery participate in the ECAT (Every Child a Talker) programme to bring the best out of every child.

They are excited to be part of your child’s journey and look forward to meeting you and your little one soon. Book a personal tour with the nursery today.
... Read more

Care Provided by Bright Horizons Hedge End Day Nursery and Preschool

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care
  • Person in charge
  • Amelia (Manager)
  • Number of Childcare Staff
  • 20
  • Total Places for Children
  • 57
  • Age Range
    • from 0 years 4 months
    • to 5 years 0 months
  • Opening Times
  • Monday 08:00-18:00
    Tuesday 08:00-18:00
    Wednesday 08:00-18:00
    Thursday 08:00-18:00
    Friday 08:00-18:00
  • When Closed
  • Bank Holidays & 1 week at Christmas

Bright Horizons Hedge End Day Nursery and Preschool Reviews (32)

Total of 32, showing 1-20
9.9

Bright Horizons Hedge End Day Nursery and Preschool has a Review Score of 9.9 (9.917) out of 10, based on 13 reviews in the last 2 years. Over all time Bright Horizons Hedge End Day Nursery and Preschool has 32 reviews.

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Overall Experience  Overall Experience 5.0 out of 5

Every member of staff are very kind and helpful.
My son struggled to settle at first but his key worker and other staff in his room didn't give up on trying to help him settle and feel comfortable with them. Now he is doing really well and that's down to them. Wonderful nursery. They are always doing
new activities and it's so lovely having updates throughout the day.

Reply from Amanda Barlow, The Parent Team at Bright Horizons Hedge End Day Nursery and Preschool

Thank you for your lovely feedback! It's great to hear your son is now thriving and feeling comfortable.


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Overall Experience  Overall Experience 5.0 out of 5

The best nursery with the kindest, most caring people. The staff and management are exactly the sort of people you want to take care of your baby. Cannot recommend them highly enough - we had our daughter in before she was able to sit unassisted and they were super supportive in helping her develop
- she was suddenly able to crawl and walk not too long after. Nursery has encouraged her to develop and the team have been critical to that. Thank you so so much for taking such great care of our little one!

Reply from Amanda Barlow, The Parent Team at Bright Horizons Hedge End Day Nursery and Preschool

Thank you for your wonderful review! We're so happy to hear how much your daughter has developed with the team's support.


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Overall Experience  Overall Experience 5.0 out of 5

We've 2 girls at Bright Horizons and they love it. They'll keep engaged and learn so much whilst having fun. We measure their fun with how messy they come home - and by that measure they definitely have fun.

Reply from Amanda Barlow, The Parent Team at Bright Horizons Hedge End Day Nursery and Preschool

Thank you for your 5-star review and for sharing your positive feedback with us!


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Overall Experience  Overall Experience 5.0 out of 5

Always a friendly welcome every day to both me and my daughter and immediately gives her attention so she feels happy, welcome and calm before I leave. My daughter always leaves happy which is obviously a reflection of her day and we always get an update of how her day was proactively without having
to ask which shows the team are naturally dedicated to caring for the children. Feel she has had a great experience and always tells of what she's enjoyed doing and she's now confident and ready for school.

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Hedge End Day Nursery and Preschool

Thank you for your wonderful review! We're thrilled to hear that both you and your daughter feel warmly welcomed every day. It's rewarding to know she's gained confidence and is prepared for school. Thank you for trusting us with her care.


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Overall Experience  Overall Experience 5.0 out of 5

Excellent nursery. My child is very happy here and loves the outside spaces. Staff are always helpful, friendly and supportive. They are constantly looking to improve their offering, whether it be the addition of the children’s library of books or extra support for stages of your children’s development.
Would 100% recommend to friends and family.

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Hedge End Day Nursery and Preschool

Hello, thank you so much for your positive feedback! Thank you for recommending us.


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Overall Experience  Overall Experience 5.0 out of 5

Fab staff. Great communication. My kids love going every day and enjoy every minute. The setting has been recently remodeled and it looks lovely. My oldest starts school in September and the nursery have really listened and helped to work on those areas she needs to improve on before starting school.
She's come a long way.
They have always been very accommodating of the girls routines such as nap times and toileting and it's really been easy since day 1.
Can't fault them really.

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Hedge End Day Nursery and Preschool

Thank you for your wonderful review! We're thrilled to hear that you've had such a positive experience with our nursery.


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Overall Experience  Overall Experience 5.0 out of 5

My son started in the Bright Horizons Nursery in September and is doing really well! Very happy when I collect him and talks about his day. Staff are always positive and tell us about his day. The setting itself is really nice and we liked the fact they only take 26 children a day. The garden is really
nice too.

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Overall Experience  Overall Experience 5.0 out of 5

Experience at the nursery has been excellent, my child lives going to school, she always comes back happy. The teachers are amazing and communicate well. My husband and I both work and we always feel our child is very safe and in good hands.

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Overall Experience  Overall Experience 4.0 out of 5

The staff in the baby room are absolutely fantastic, their dedication to the babies is excellent, and the care they give is great. My little boy loves his days there. They do a variety of different activities and the meals are varied. The process of settling in is great and you are updated regularly
throughout the day via their app on how your baby is doing. They do regular observations so you can see your child’s development.
My only downside for the nursery is more of a head office issue and that relates to their invoicing system. I do not agree with being charged for bank holidays and not being able to gain a proper explanation for why. If this wasn’t an issue I would definitely give the nursery 5 stars, because the staff really are great!

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Overall Experience  Overall Experience 5.0 out of 5

The nursery staff are excellent. They are attentive and accommodating. It is a very good nursery and they support every child in their nursery. They also listen to parents which is paramount. I would absolutely recommend this nursery to anyone.

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Overall Experience  Overall Experience 5.0 out of 5

The staff are all lovely but most importantly my son thoroughly enjoys going there! They seem to interact well with all the children and have a good knowledge of my son's likes/dislikes and what he wants/needs.

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Overall Experience  Overall Experience 5.0 out of 5

My daughter has been attending the nursery unit for nearly two years. The whole time I’ve been so happy with all the staff, transitioning, care and facilities provided. The nursery managers are incredible and very approachable and always have a smile on their faces. The whole nursery setting feels homely
and the staff just complete it, they’re truly an asset to the nursery unit. Highly recommend!

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Overall Experience  Overall Experience 5.0 out of 5

We love this nursery. They have cared for our son so beautifully well, and he enjoys going every time.
The staff are exceptional and give you full feedback each day with added updates on the app.
A massive thank you to all the team; we know our little bear is having to leave at the end of August,
so just wanted to say thank you from myself and our family. You have helped his development, and we appreciate the work you all do
Thank you.

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Overall Experience  Overall Experience 3.0 out of 5

The nursery staff are understanding and compassionate. They are very good with the kids, and the number ratio per staff is manageable, where your child is taken care of and able to form close affectionate bonds. It's safe and secure. My child adapted quickly and they made the transition easy by settling
into sessions. It's a shame they do not offer much flexibility but have options of half-day, full-day, weekly, half weekly enrolment for structure and stability for the children.

Reply from Amanda, Marketing and Campaigns Executive at Bright Horizons Hedge End Day Nursery and Preschool

Thank you so much for taking the time to leave us feedback and for your advice on what we can improve. We will share this with the team.


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Overall Experience  Overall Experience 5.0 out of 5

I'm happy with the safe environment and incredibly friendly and lovely staff. My son usually enjoys him time there.
I'm usually informed of his progress and lots of photos of all his learning over the time he is there.
Also pleased with the mixture of sensory play among other great activities they
have done.

Reply from Amanda, Marketing and Campaigns Executive at Bright Horizons Hedge End Day Nursery and Preschool

Hi, thank you so much for taking the time to provide feedback!


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Overall Experience  Overall Experience 5.0 out of 5

My son feels confident to speak and communicate here whereas in his last setting he didn’t say much at all! He tells me he loves preschool. Staff are friendly, caring, open and trustworthy. They implement fun and educational activities for the children including the use of the ‘big garden’ where my
son went on an adventure involving many types of animals and making a ‘campfire’! He happily told me all about this magical adventure. Thank you Bright Horizons for a setting that is somewhere I am confident to leave my child and he is happy to go.


The ladies in preschool are fantastic, they are all amazing and they all get involved with the preschoolers from helping them with manners at lunchtime to checking on them throughout the day. My son is a fussy eater but the staff understand this, remembering what he does like while still encouraging him to try new things. All in all a fantastic setting!


Reply from Amanda, Marketing and Campaigns Executive at Bright Horizons Hedge End Day Nursery and Preschool

Hi, thanks so much for sharing your experience with us. We are thrilled to hear your little one is thriving at our nursery.


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Overall Experience  Overall Experience 4.0 out of 5

Staff are friendly and supportive. My daughter loves going, she even gets sad when it’s not a nursery day. My daughter is progressing and learning a lot, thank you to the team at Bright Horizon Hedge End.

Reply from Amanda, Marketing and Campaigns Executive at Bright Horizons Hedge End Day Nursery and Preschool

Hi, thank you so much for taking the time to provide feedback!


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Overall Experience  Overall Experience 5.0 out of 5

Absolutely amazing Preschool nursery. Our daughter has been very happy there from day one. All members of staff are extremely professional and friendly. But my special thanks to two members of staff. They are making my daughter feel welcome and comfortable every single day. I have never seen her upset
or disappointed after school. They make her smile and learn new stuff through playing.
Love it.
Thank you very much for your hard work.

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Overall Experience  Overall Experience 5.0 out of 5

My daughter started preschool in January and I can not praise the staff enough.
She loves going to (big girl school) she has so much fun and we hear so many lovely stories!
Her behaviour has improved dramatically in such a short space of time and the communication daily is great.
Wonderful preschool,
wonderful staff and a beautiful setting!

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Overall Experience  Overall Experience 5.0 out of 5

We couldn’t be happier with Bright Horizons Hedge End Day Nursery and Preschool the staff are very caring and supportive. They are flexible to my son’s needs. The current manager is excellent, very helpful and responsive to messages/contact. The key workers in the baby room are lovely, my son loves
them and loves going to nursery.

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Current Review Score: 9.9 (9.917)

Overview of Review Score

The Review Score of 9.9 (9.917) out of 10 for Bright Horizons Hedge End Day Nursery and Preschool is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.917 for Bright Horizons Hedge End Day Nursery and Preschool is calculated as follows: ( (144 Excellents x 5) + (11 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 156 Ratings = 4.917

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Bright Horizons Hedge End Day Nursery and Preschool is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 57 number of registered child places is 11.4, which has been reached with 13 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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Awards / Recognitions (4)

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Meet the Team (2)

Amelia

Amelia

Job Title: Nursery Manager

Welcome to Hedge End Bright Horizons, we are in a converted farmhouse, near Dowds Farm with the play park and Duck Pond at the end of the road.

I spent 11 years working in the term-time preschool charity sector in Southampton before coming into Bright Horizons nurseries. I think that our Bright Beginnings curriculum: cooking, gardening, yoga, mindfulness and Boogie mites is fantastic for children’s development.

Having my own children was the catalyst for me to work in childcare. I love being around the noise, laughter and singing of children, their interesting conversations, helping them and watching them grow and develop into young people with their individual personalities.

I completed my level 3 before embarking on a Foundation degree at Southampton University followed by a Degree in Education and Training from Portsmouth university.

In my personal time I am passionate about open water swimming, running, fitness and helping others with their anxiety and wellbeing but spend most of my time with my family and puppy having adventures in our camper van.

... Read more
Danielle

Danielle

Job Title: Deputy Manager

Hi my name is Danielle, I have worked in childcare for 13 years, I am level 3 qualified in childcare and development and level 4 qualified in management, I have experienced many different roles throughout my childcare career including working my way up from practitioner to preschool manager before moving onto my role here at nursery as Deputy Manager. I have a great passion for giving children the best start in life and believe we can really make a difference in their first experiences through play. I have also been SENCO for a number of years and this is also a role I take great pride in within the nursery, I feel strongly that every child should be celebrated for their individuality and I thrive to succeed in getting children the support they need.

... Read more

Frequently Asked Questions about Bright Horizons Hedge End Day Nursery and Preschool

What is the Age Range of Children that Bright Horizons Hedge End Day Nursery and Preschool accepts?

Bright Horizons Hedge End Day Nursery and Preschool accepts Children aged from 0 years 4 months to 5 years 0 months.

What Days & Hours is Bright Horizons Hedge End Day Nursery and Preschool Open?

Bright Horizons Hedge End Day Nursery and Preschool is open: Monday 08:00-18:00, Tuesday 08:00-18:00, Wednesday 08:00-18:00, Thursday 08:00-18:00, Friday 08:00-18:00.

How many Children does Bright Horizons Hedge End Day Nursery and Preschool have capacity for?

Bright Horizons Hedge End Day Nursery and Preschool has capacity for a total of 57 Children.

How far is Bright Horizons Hedge End Day Nursery and Preschool to the centre of Southampton?

4.5 mile(s) as the crow flies, distance by road may be significantly further.