Bright Horizons Hedge End Day Nursery and Preschool has a Review Score of 9.9 (9.917) out of 10, based on 13 reviews in the last 2 years. Over all time Bright Horizons Hedge End Day Nursery and Preschool has 32 reviews.
Review from Lucy J (Mother of Child) published on 4 March 2025
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Reply from Amanda Barlow, The Parent Team at Bright Horizons Hedge End Day Nursery and Preschool
Thank you for your lovely feedback! It's great to hear your son is now thriving and feeling comfortable.
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Review from Charlie R (Mother of Child) published on 18 February 2025
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Reply from Amanda Barlow, The Parent Team at Bright Horizons Hedge End Day Nursery and Preschool
Thank you for your wonderful review! We're so happy to hear how much your daughter has developed with the team's support.
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Review from Simon F (Father of Child) published on 11 February 2025
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Reply from Amanda Barlow, The Parent Team at Bright Horizons Hedge End Day Nursery and Preschool
Thank you for your 5-star review and for sharing your positive feedback with us!
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Review from T M (Father of Child) published on 1 July 2024
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Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Hedge End Day Nursery and Preschool
Thank you for your wonderful review! We're thrilled to hear that both you and your daughter feel warmly welcomed every day. It's rewarding to know she's gained confidence and is prepared for school. Thank you for trusting us with her care.
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Review from Kat B (Mother of Child) published on 1 May 2024
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Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Hedge End Day Nursery and Preschool
Hello, thank you so much for your positive feedback! Thank you for recommending us.
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Review from E B (Mother of Child) published on 30 April 2024
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Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Hedge End Day Nursery and Preschool
Thank you for your wonderful review! We're thrilled to hear that you've had such a positive experience with our nursery.
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Review from K M (Mother of Child) published on 29 December 2023
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Review from S C (Mother of Child) published on 21 December 2023
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Review from Jody G (Mother of Child) published on 4 December 2023
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Review from A A (Mother of Child) published on 30 November 2023
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Review from Claire S (Mother of Child) published on 27 November 2023
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Review from Charlotte S (Mother of Child) published on 27 November 2023
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Review from Georgia L (Mother of Child) published on 14 August 2023
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Review from Mabu B (Mother of Child) published on 21 March 2023
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Reply from Amanda, Marketing and Campaigns Executive at Bright Horizons Hedge End Day Nursery and Preschool
Thank you so much for taking the time to leave us feedback and for your advice on what we can improve. We will share this with the team.
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Review from Anansa G (Mother of Child) published on 14 March 2023
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Reply from Amanda, Marketing and Campaigns Executive at Bright Horizons Hedge End Day Nursery and Preschool
Hi, thank you so much for taking the time to provide feedback!
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Review from Laura P (Mother of Child) published on 14 March 2023
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The ladies in preschool are fantastic, they are all amazing and they all get involved with the preschoolers from helping them with manners at lunchtime to checking on them throughout the day. My son is a fussy eater but the staff understand this, remembering what he does like while still encouraging him to try new things. All in all a fantastic setting!
Reply from Amanda, Marketing and Campaigns Executive at Bright Horizons Hedge End Day Nursery and Preschool
Hi, thanks so much for sharing your experience with us. We are thrilled to hear your little one is thriving at our nursery.
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Review from C G (Mother of Child) published on 14 March 2023
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Reply from Amanda, Marketing and Campaigns Executive at Bright Horizons Hedge End Day Nursery and Preschool
Hi, thank you so much for taking the time to provide feedback!
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Review from Daria M (Mother of Child) published on 13 March 2023
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Review from L W (Mother of Child) published on 13 March 2023
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Review from Sally M (Mother of Child) published on 13 March 2023
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The Review Score of 9.9 (9.917) out of 10 for Bright Horizons Hedge End Day Nursery and Preschool is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 13 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.
The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.917 for Bright Horizons Hedge End Day Nursery and Preschool is calculated as follows: ( (144 Excellents x 5) + (11 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 156 Ratings = 4.917
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Bright Horizons Hedge End Day Nursery and Preschool is based on 13 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 57 number of registered child places is 11.4, which has been reached with 13 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.
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Recipient:
Bright Horizons Family Solutions Ltd
Date: Tuesday 30 Apr 2019 More details
Recipient:
Bright Horizons Family Solutions Ltd
Date: Thursday 01 Mar 2018 More details
Recipient:
Bright Horizons Family Solutions Ltd
Date: Wednesday 01 Mar 2017 More details
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Job Title: Nursery Manager
Job Title: Deputy Manager
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