Bright Horizons Burgess Hill Day Nursery and Preschool

113A Lower Church Road, Burgess Hill RH15 9AA
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9.8 28 Reviews
Bright Horizons Burgess Hill Day Nursery and Preschool understands that giving children a positive and supportive beginning to their education sets them up to become confident, successful and most importantly, happy, learners. The nursery boasts a beautiful garden and rooms for all ages to explore.

Families are given regular updates of their child's progress, in person at pick up and through the family app. The team aim to work in collaboration to ensure that no achievement or milestone is missed. This gives families the peace of mind that they are involved in their child's care throughout their time at the nursery. The nursery was voted Good by Ofsted in the May 2023 review.

The team forward to welcoming you and your family. Please do get in touch to speak to the team or to book a tour.
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Care Provided by Bright Horizons Burgess Hill Day Nursery and Preschool

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care
  • Person in charge
  • Gemma (Manager)
  • Number of Childcare Staff
  • 14
  • Total Places for Children
  • 48
  • Age Range
    • from 0 years 0 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:30-18:00
    Tuesday 07:30-18:00
    Wednesday 07:30-18:00
    Thursday 07:30-18:00
    Friday 07:30-18:00
  • When Closed
  • Bank Holiday & Christmas

Bright Horizons Burgess Hill Day Nursery and Preschool Reviews (28)

Total of 28, showing 1-20
9.8

Bright Horizons Burgess Hill Day Nursery and Preschool has a Review Score of 9.8 (9.780) out of 10, based on 27 reviews in the last 2 years. Over all time Bright Horizons Burgess Hill Day Nursery and Preschool has 28 reviews.

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Overall Experience  Overall Experience 5.0 out of 5

My daughter has been there since 9 months old and she is now in the preschool room. She has loved every day at nursery and has so much fun. The staff there are amazing, always friendly, helpful and caring. The rooms, toys/equipment and outside areas are lovely. Managers are great and always happy to
help. I would highly recommend this nursery to anyone with a little one, knowing they are going to be well cared for and safe. They are also great with allergies, medical issues and food handling. It will be sad when she has to leave!

Reply from Amanda Barlow, The Parent Team at Bright Horizons Burgess Hill Day Nursery and Preschool

Thank you for your lovely review. We're thrilled your daughter has had such a positive experience, and you've felt supported by our caring team. We'll be sad to see her go too, but wish her all the best in the next stage of her journey!


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Overall Experience  Overall Experience 5.0 out of 5

Both of our children have attended Bright Horizons Day Nursery and Pre School, our eldest through a difficult transition with the merging of 2 nurseries which has led to a much-improved environment. We've been really impressed with the commitment of the staff and the care taken to ensure their well-being
and development. They are brilliant at communication and answering any questions at any time. I would recommend the nursery to any parents looking for a place for their child.

Reply from Amanda Barlow, The Parent Team at Bright Horizons Burgess Hill Day Nursery and Preschool

Thank you for your five-star review and for sharing your positive feedback with us! Thank you for your recommendation.


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Overall Experience  Overall Experience 5.0 out of 5

Deciding on a nursery to trust with of your young children is very challenging however it became apparent very quickly that we had made the right choice with Bright Horizons Burgess Hill Day Nursery and Preschool. Our son always comes home happy and clearly has a very close bond with his key worker.
Communication is fantastic both through the app - where we receive regular updates, photos and videos - and in person, where it seems any of the staff in the room can tell you everything about his day. We can't fault the nursery at all, and would certainly recommend to anyone looking for a safe place for their children to develop.

Reply from Amanda Barlow, The Parent Team at Bright Horizons Burgess Hill Day Nursery and Preschool

Thank you for your wonderful review! We're thrilled to hear that you feel you made the right choice with Bright Horizons Burgess Hill. It's fantastic that your son has such a close bond with his key worker and comes home happy each day. We appreciate your kind words about our communication and the updates through the app. Thank you for recommending us.


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Overall Experience  Overall Experience 5.0 out of 5

My son absolutely loves this nursery. He attended another nursery previously, there was a safeguarding breach, so the manager and staff worked really hard to get him settled really quickly. He instantly bonded with his key worker, I got updates throughout the day on the app, he's so busy with the staff
doing crafts and sensory activities and the food is amazing. I can't fault the nursery, even when he's having a difficult day, his key worker spends hours cuddling him and reading books to resettle and soothe him. He genuinely adores all the staff and compared to his first nursery experience, his time at Bright Horizons Burgess Hill Day Nursery and Preschool has been nothing but positive, I can't thank them enough for making him feel safe and happy.

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Burgess Hill Day Nursery and Preschool

Thank you for your five-star feedback and for sharing your experience with us! We're thrilled to hear your son loves his time with us and has bonded so well with his key worker.


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Overall Experience  Overall Experience 5.0 out of 5

Lovely nursery, our daughter has been here about two years, she loves it! Always comes home with a bag full of crafts she's made that day, the staff are fantastic and go above and beyond to help, we look forward to sending our son here in the new year.

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Burgess Hill Day Nursery and Preschool

Thank you for your review. We're thrilled to learn that you have a wonderful experience at our nursery. Thank you for choosing us!


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Overall Experience  Overall Experience 5.0 out of 5

Friendly and welcoming. My child thoroughly enjoys her time at nursery.
We love seeing her updates throughout the day, the app is really useful. The observations are great. She feels safe at nursery.

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Burgess Hill Day Nursery and Preschool

We are delighted to receive your positive feedback and we're thrilled to hear your child is thriving at our Burgess Hill Nursery.


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Overall Experience  Overall Experience 5.0 out of 5

My child started when he was 9 months old his development as a whole has improved so much especially his confidence and communication skills. The whole staff team has done an amazing job keeping his learning and development and his routine consistent even through the merging of 2 nurseries and the nursery
is so beautiful and well equipped I am so lucky to have amazing staff take care of my child, I can’t wait for my second son to attend in July to watch him grow just as much as my oldest son.

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Burgess Hill Day Nursery and Preschool

Thank you for taking the time to share your valuable feedback with us about our nursery Burgess Hill. We appreciate your kind words, and hearing from our parents reminds us why we do what we do. We look forward to welcoming your second son in July.


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Overall Experience  Overall Experience 4.0 out of 5

I feel very happy with where my son goes to nursery. I feel like the staff have his best interests at heart. It feels like they focus on his development and making sure he is given the focus and attention he needs. The nursey is great at communicating and I’m happy with the level of service provided.

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Burgess Hill Day Nursery and Preschool

Thank you for your feedback! We're glad to hear you're happy with your son's nursery experience.


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Overall Experience  Overall Experience 4.0 out of 5

Nice care given to my baby. I feel secure and trusted to leave him in this daycare. My baby is a picky eater and staff assigned to him even feeding in between if he is reluctant to eat. He likes to sit and play with staff more than his fellow friends. If a day option is provided, I would be interested
to send him all the days. Thank you Bright Horizons Burgess Hill Day Nursery and Preschool
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Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Burgess Hill Day Nursery and Preschool

We're thrilled to hear about your positive experience! Thank you for choosing Bright Horizons Burgess Hill Day Nursery and Preschool.


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Overall Experience  Overall Experience 5.0 out of 5

This is a really fantastic nursery and both my children are very happy there. The staff are brilliant, warm and welcoming and they make me feel I've left them in safe hands. The building is great, so many incredible toys and enrichment activities. The food is also something we're particularly happy
with - a good variety.

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Burgess Hill Day Nursery and Preschool

Thank you for sharing your feedback! We're thrilled to hear that both of your children are happy at our nursery.


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Overall Experience  Overall Experience 5.0 out of 5

Such a wonderful place to settle my little one during the day. He always tells me how looking forward he wants to go to nursery the next day, even wants to go over the weekend. Staff are super responsible, patient, friendly and caring.
Highly recommend.

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Burgess Hill Day Nursery and Preschool

Thank you for your kind words! We're thrilled to hear that your child enjoys coming to nursery so much. Our staff are dedicated to providing a responsible, patient, friendly and caring environment. We appreciate your recommendation.


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Overall Experience  Overall Experience 5.0 out of 5

Everything is very nice, friendly staff, I'm so happy my son is also so happy, he is learning so many things, he loves his teachers, his friends, he's so happy when he's going to the nursery.
Very clean and nice place.
Thank you.

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Burgess Hill Day Nursery and Preschool

Thank you for your kind words! We're thrilled to hear that both you and your son are happy with our nursery. It's wonderful that he's enjoying learning and loves spending time with the nursery team and friends.


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Overall Experience  Overall Experience 3.0 out of 5

My son has been here since 2 and a half years old and after he was asked to leave childminders beforehand, due to his behaviour (Autism query), he settled in great when the nursery was two different nurseries. We couldn’t fault the staff. When the nurseries merged my son had a hard time coming to terms
with this due to his key worker leaving.
He settles again quickly and he has found some great friendships here. He does still struggle to go in but this is not a reflection on the nursery, this is him and his anxieties, the staff are always great and go above and beyond for him when he is struggling.
He has had a few different key workers, due to staff changes, but he has always bonded well with them. I give this three stars, not a reflection on the nursery or staff but a reflection on the amount of staff changes that there have been. Also, no judgment to the management team who are so approachable and understanding. The SENCO is amazing and helpful. And our son is really enjoying preschool.

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Burgess Hill Day Nursery and Preschool

Thank you for sharing your experience. We're glad your son has settled in well overall, despite some challenges with transitions. We appreciate your feedback about staff changes and are committed to providing stability. It's heartening to hear your positive remarks about our management team and SENCO. We're here to support you and your son and welcome any further feedback you may have.


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Overall Experience  Overall Experience 5.0 out of 5

My son has been at this nursery since he was nine months old, and through the amalgamation of the two nurseries, he has always been excited to go in. He loves the staff and always has an amazing day. The facilities are great and it has hands down the best outdoor space in Burgess Hill. I would recommend
this nursery to anyone looking.

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Burgess Hill Day Nursery and Preschool

Thank you for sharing your experience! We're delighted to hear that your son has been enjoying our nursery since he was nine months old. It's wonderful that he looks forward to coming in and enjoys his time with our staff. We truly appreciate your recommendation it means a lot to us!


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Overall Experience  Overall Experience 5.0 out of 5

I'm very pleased with how my son is getting on at nursery.
It is a great thing to have confidence that he is well looked after and enjoying his time at nursery and growing and developing well.
I'm very grateful to you all for looking after him so well.

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Burgess Hill Day Nursery and Preschool

Thank you for taking the time to share your valuable feedback with us. We appreciate your kind words.


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Overall Experience  Overall Experience 5.0 out of 5

My older child went to this nursery and it went through some bumpy times but has come out shining, in large part thanks to a stable and very competent manager and deputies leading an excellent team of individuals. My little one is 14 months old. She started nursery earlier than I had hoped and it took
some time for her to settle but the staff were amazing, allowing her to sleep on them and in their arms a lot. She has a dedicated key worker who is excellent with her, knows her and has taken a real shine to her. She is now fully settled and they help her to develop her language and skills. She doesn't cry at drop-offs and picking her up from the room I can see she is happy and likes the staff and from their debriefs I can tell they really know her. The refurbished environment is excellent. I'm so happy that she goes to Bright Horizons Burgess Hill Day Nursery and Preschool.

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Burgess Hill Day Nursery and Preschool

Thank you for taking the time to share your valuable feedback with us.


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Overall Experience  Overall Experience 5.0 out of 5

My little one has only just started here, but she has really come on in such a short amount of time. She had always been shy and quite reserved from other children at other settings, but here she’s now interacting and playing alongside her friends, which is amazing to see. The facilities are brilliant,
the garden being the favourite of my daughter!
The staff have been brilliant with her, encouraging and supportive.
My little one has an allergy, this has been taken seriously from day 1.
I’m very happy with how everyone has been towards myself and my little girl!

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Burgess Hill Day Nursery and Preschool

We're thrilled to hear about your positive experience with us! It's wonderful to see your child is blossoming and feeling comfortable to interact and play alongside her friends.


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Overall Experience  Overall Experience 5.0 out of 5

Bright Horizons Burgess Hill Day Nursery and Preschool is a wonderful place for my kid, he loves going to nursery. Staff are great and take good care. He made lots of friends and his speech improved. Personally, I would recommend the nursery.

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Burgess Hill Day Nursery and Preschool

Thank you so much for your positive feedback and for recommending us!


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Overall Experience  Overall Experience 5.0 out of 5

My child has recently had some changes and the nursery/staff have been extremely helpful and supportive.
We love how the nursery communicates with us and the updates we get on a daily basis on what our children have been up to.
They cover a wide range of activities and learning which we are really
pleased with.

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Burgess Hill Day Nursery and Preschool

Thank you for your 5-star review and for sharing your positive feedback with us!


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Overall Experience  Overall Experience 5.0 out of 5

Burgess Hill Day Nursery is amazing, my little boy loves going, he is definitely in his terrible twos and they are so patient with him. You truly feel their excitement with every achievement and concern when he is not well. They are helping him develop using fun and play and letting him be him (even
if that is cheeky). They know him so well and utilise his likes to develop new skills. To all staff thank you so much but especially his key worker and buddy.

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Burgess Hill Day Nursery and Preschool

We're delighted to hear about your positive experience at Burgess Hill Day Nursery! It's heartwarming to know your child is thriving at our nursery.


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Current Review Score: 9.8 (9.780)

Overview of Review Score

The Review Score of 9.8 (9.780) out of 10 for Bright Horizons Burgess Hill Day Nursery and Preschool is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 27 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.780 for Bright Horizons Burgess Hill Day Nursery and Preschool is calculated as follows: ( (269 Excellents x 5) + (38 Goods x 4) + (15 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 323 Ratings = 4.78

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Bright Horizons Burgess Hill Day Nursery and Preschool is based on 25 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 48 number of registered child places is 9.6, which has been reached with 25 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (4)

Meet the Team (2)

Gemma

Gemma

Job Title: Nursery Manager

I worked in the early years for 20 years after gaining my level 3 qualification at college.

Whilst working at the nursery I also completed my BA in Early Years and my Early Years teacher qualification.

I have had experience working with children of all ages between 0 and 8 years old as well as being deputy manager, eventually progressing to manager which I have been doing for the last 12 years.

In my spare time, I enjoy spending time with my family, crocheting and reading.

... Read more
Pippa

Pippa

Job Title: Deputy Manager

I am level 3 qualified in childcare and Forest school qualified. I have worked in various roles making my way up to deputy manager. I enjoy inspiring and supporting the team to progress and increase their knowledge and skills. I also take on the role of the nursery SENCO.

... Read more

Frequently Asked Questions about Bright Horizons Burgess Hill Day Nursery and Preschool

What is the Age Range of Children that Bright Horizons Burgess Hill Day Nursery and Preschool accepts?

Bright Horizons Burgess Hill Day Nursery and Preschool accepts Children aged from 0 years 0 months to 5 years 0 months.

What Days & Hours is Bright Horizons Burgess Hill Day Nursery and Preschool Open?

Bright Horizons Burgess Hill Day Nursery and Preschool is open: Monday 07:30-18:00, Tuesday 07:30-18:00, Wednesday 07:30-18:00, Thursday 07:30-18:00, Friday 07:30-18:00.

How many Children does Bright Horizons Burgess Hill Day Nursery and Preschool have capacity for?

Bright Horizons Burgess Hill Day Nursery and Preschool has capacity for a total of 48 Children.

How far is Bright Horizons Burgess Hill Day Nursery and Preschool to the centre of Burgess Hill?

0.7 mile(s) as the crow flies, distance by road may be significantly further.