Partou Sycamore House Day Nursery & Pre-school

36 Hadham Road, Bishop's Stortford CM23 2QS
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9.9 95 Reviews
  • Partou Sycamore House Day Nursery & Pre-school, Bishop's Stortford
Partou Sycamore House Day Nursery & Pre-school has a well-earned reputation as the leading provider of childcare in Bishop's Stortford, offering outstanding care to children aged 3 months to 5 years, the nursery is open from 7.30am to 6:30pm Monday - Friday, for 51 weeks of the year (closed during Christmas week).

Located on Hadham Road less than a mile from Bishop's Stortford Town Centre and Railway Station, the nursery enjoys the benefits of a large character property with airy rooms and an outdoor play area, which the children love and thrive in.

There are separate rooms for babies, toddlers and pre-school children, furnished with 'age-appropriate' toys and resources, ensuring they provide the best standard of care, development and education.

Sycamore House Day Nursery operates a Key Person policy, ensuring that your child is cared for by a member of staff who gets to know you and your child really well supporting their development.

Carers place great emphasis on creating a loving, nurturing and warm environment for your child.

Care Provided by Partou Sycamore House Day Nursery & Pre-school

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care

Good to Know

  • Person in charge
  • Kerry Braulik (Manager)
  • Number of Childcare Staff
  • 40
  • Total Places for Children
  • 72
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:30-18:30
    Tuesday 07:30-18:30
    Wednesday 07:30-18:30
    Thursday 07:30-18:30
    Friday 07:30-18:30
  • When Closed
  • Bank Holidays & 1 week at Christmas
  • Parking
  • Small private car park for staff & parent drop off & pick ups.


Partou Sycamore House Day Nursery & Pre-school Reviews (95)

Total of 95, showing 81-95
9.9

Partou Sycamore House Day Nursery & Pre-school has a Review Score of 9.9 (9.853) out of 10, based on 24 reviews in the last 2 years. Over all time Partou Sycamore House Day Nursery & Pre-school has 95 reviews.

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Overall Experience  Overall Experience 4.0 out of 5

Sycamore House has gone through a period of change and is now coming out of the other side for the better. With ongoing changes and improvements, this is becoming a great place for children to start their learning. The staff do care whilst management are continually looking at the ways to develop themselves
and their staff in order to enrich the child’s time at the nursery.
The food is prepared and cooked fresh daily and the meat is sourced locally while the menus offer a balanced, nutritious diet.
The only real negative is the lack of outside space, but with the nursery being an old converted house, it does offer a certain quirkiness to it.
Communication with the parents is good with regular posts on social media and email updates and you do feel like you’re being listened to whether it be a suggestion, question or issue.
All in all, Sycamore House knows where it’s shortcomings are, but is working hard to address these which makes it a welcoming place for children and parents to come.

Reply from Courtney, Nursery Manager at Partou Sycamore House Day Nursery & Pre-school

Hello Andrew, thank you for taking the time to write a review about us at Sycamore House and giving us some feedback. As you are aware we are on a continuous journey of reflection and improvement striving to improve our practice and the service we offer!


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Overall Experience  Overall Experience 4.0 out of 5

I first enrolled my son at Sycamore House when he was just nine months old. He is now nearly four and stopped going to Sycamore House as I am getting him ready for school.


I have seen a few managers come and go but in the past year I have seen a huge difference in management and can only say how

impressive the current manager has been with her professionalism towards staff and how the nursery has changed from just a drop off for working parents to a fully functioning learning centre. The children seem so much happier as the activities have become more structured and have a learning theme as well as teaching manners and respect.
The rooms of the nursery have become brighter and children's paintwork and crafts are put up on the walls as well as pictures of activities. The rooms are also clearly labelled.
Sycamore House is coming on leaps and bounds and if this excellence continues I'm sure there will be a waiting list to get in.

Reply from Courtney, Nursery Manager at Partou Sycamore House Day Nursery & Pre-school

Hello, Alfred,
Thank you for writing a lovely review about us at Sycamore. It has been a pleasure looking after your son.


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Overall Experience  Overall Experience 4.0 out of 5

Having had my son at this nursery for almost 3 years there has been some big changes and improvements over the years. The management are friendly and approachable but also flexible and open minded. In regards to the staff, in our experience here I would describe them as generally good however there
are a couple of outstanding staff members who go the extra mile. This is one of the main reason why my little boy has enjoyed being at this nursery and why we keep taking him back.
The nursery offers a range of activities including day trips out. These have helped my little boy increase his social skills as well as general development. If you have any concerns with your child's development the staff and management will work with you to help improve and support you and your child.


Overall I would describe the nursery as having a friendly atmosphere and although is already at a good standard they continue to monitor developments and improve.


Reply from Courtney, Nursery Manager at Partou Sycamore House Day Nursery & Pre-school

Hello Rachel,


Thank you for writing a fantastic review about us here at Sycamore House, it's really lovely to read your comments. It is an absolute pleasure to look after your son and support him to learn and develop.


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Overall Experience  Overall Experience 5.0 out of 5

My daughter has been attending Sycamores part time since she was 18 months old and I have always been very happy with the care she receives. From my first encounter with the nursery right through until now I have been very impressed with how helpful the staff are and the great relationship they have
developed with my daughter. I really like the variety of play the offer and the amount of time my daughter is encouraged to play in the outside space which she absolutely loves. I highly recommend Sycamores.

Reply from Courtney, Nursery Manager at Partou Sycamore House Day Nursery & Pre-school

Hello Catherine,


Thank you for the fantastic review you have written about us at Sycamore House!


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Overall Experience  Overall Experience 5.0 out of 5

My daughter attends the nursery 3 times a week and I can honestly say since being at Sycamore she has come on leaps and bounds. It's always a lovely feeling in the nursery and all children and staff are really happy. The manager and her staff have really turned a corner since she took over and I can
see a huge improvement and look forward to my daughter's future at Sycamore.

Reply from Courtney, Nursery Manager at Partou Sycamore House Day Nursery & Pre-school

Hello Daniel,


Thank you for spending the time to write a great review about us here at Sycamore!


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Overall Experience  Overall Experience 5.0 out of 5

Our 18-month-old has been at Sycamore House for 8 months. We cannot be happier with the standard of care he is receiving there. The staff are hugely caring, knowledgeable and enthusiastic. We receive daily, weekly and periodic reports about our son's activities and progress. He is invariably reluctant
to leave when we pick him up, which is testament, we feel, to the warm, loving environment at Sycamore House. Our little one has food allergies which are treated seriously and responsibly by the staff. The range of activities, even at the baby level, is excellent. I would have no hesitation recommending Sycamore House to parents.

Reply from Courtney, Nursery Manager at Partou Sycamore House Day Nursery & Pre-school

Hello Ed,


Thank you for taking the time to write this wonderful review about us! It is lovely to hear how happy you are with your son's care!


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Overall Experience  Overall Experience 4.0 out of 5

Sycamore House Nursery schedules a great range of learning activities for pre-schoolers that are fun, varied, interactive and educational. The staff are professional, highly engaged and keep valuable records of milestones and photos in the children's folders. My daughter thoroughly enjoys her time at
Sycamore House.

Reply from Courtney, Nursery Manager at Partou Sycamore House Day Nursery & Pre-school

Hello Katherine,


Thank you for spending the time to write a fantastic review about us at Sycamore House!


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Overall Experience  Overall Experience 5.0 out of 5

My child has been going to Sycamore House since she was 8 months old, she is now about to start in the pre-school. I am very happy with the nursery and staff. My child is very happy to be dropped off on the days she goes and when I collect is very happily playing.

Reply from Courtney, Nursery Manager at Partou Sycamore House Day Nursery & Pre-school

Hello Anna,


Thank you for the great review!


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Overall Experience  Overall Experience 4.0 out of 5

I have two boys who attend Sycamore House Day Nursery (baby and pre-school room) and they thoroughly enjoy their time there! The staff are very friendly and always greet the boys happily. There is always lots out to play with and their Facebook page shows so much of their fantastic efforts to engage
the children and staff.

Reply from Courtney, Nursery Manager at Partou Sycamore House Day Nursery & Pre-school

Hello Shelby,


Thank you for the lovely review of our Nursery!


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Overall Experience  Overall Experience 5.0 out of 5

My 18-month-old daughter has been coming to Sycamore since Jan 2017. She loves every minute she is there and has come on leaps and bounds since she started. The staff are lovely and really care about the children. I get a detailed account of the day and they highlight to me anything they have noticed
out of the ordinary for my daughter.

Reply from Courtney, Nursery Manager at Partou Sycamore House Day Nursery & Pre-school

Hello Lucy,


Thank you for your lovely review of Sycamore House!


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Overall Experience  Overall Experience 5.0 out of 5

My 1.5-year-old son has been going to Sycamore for the past 6 months and he always has a lovely day there.
He finds it really hard to leave Mummy in the mornings but the girls in the baby room give him loads of cuddles and time to help him settle, after a few minutes he is having fun and playing well.
The staff keep me well informed of how his day has gone and don't mind if I call up during the day to check on him either.
The longer daytime hours work really well with my work, meaning I don't have to worry about rushing off at the end of the day.

Reply from Courtney, Nursery Manager at Partou Sycamore House Day Nursery & Pre-school

Hello Laura,


Thank you for writing such a lovely review about us at Sycamore House.


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Overall Experience  Overall Experience 5.0 out of 5

My son is 3.5 years old and has been attending Sycamore House for the past 1.5 years after we moved to the area. We originally chose the nursery for the location, the hours they open (7am-7pm no extra cost) and for the friendliness of the staff.


The manager and assistant manager go to huge lengths

to benchmark their practices against others in the industry, and what's really lovely is they keep the parents in the loop with their findings and how they are going to implements these changes.


As a parent, I feel very informed of what activities my little boy has been up to in the week. The management team send out regular updates about what's been going on in each room and how certain actives benefit the children and their learning.


Overall, I am very impressed with the nursery and the staff. They really do care about the children who attend. My little boy loves going and sometimes when I pick him up, he gets upset with me and asks me to take him back to 'school'.


Reply from Courtney Skeggs, Nursery Manager at Partou Sycamore House Day Nursery & Pre-school

Hello Fiona,


Thank you for taking the time to write such a wonderful review! We are really glad that you are happy with the updates you receive about the activities that we do with the children and what's going on in the Nursery. It is great that parents can see what we are doing in continually striving to improve our practice!


Thank You


Sycamore House


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Overall Experience  Overall Experience 4.0 out of 5

My daughter has been at the nursery since November 2016. She has come on leaps and bounds being at Sycamore and hearing of all the activities they get up to on a daily basis is so exciting and has been amazing for her development. She is now a very confident little girl and loves going to nursery being
only 18 months old seems mad but she gets excited when we pull into the nursery car park now. I would highly recommend Sycamore to friends and family for the overall care and time staff give to the children.

Reply from Courtney Skeggs, Nursery Manager at Partou Sycamore House Day Nursery & Pre-school

Hello Gemma,


Thank you for the lovely review! We are really glad that you would recommend us here at Sycamore House!


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Overall Experience  Overall Experience 5.0 out of 5

The staff are so warm and welcoming here. They really did help me to feel at ease when settling my baby in and reassuring me she was doing ok. Definitely would recommend to others. I love getting a feedback report everyday about what my little girl has been doing each day.

Reply from Samantha McCarthy, Deputy Manager at Partou Sycamore House Day Nursery & Pre-school

Thank you for your review :)


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Overall Experience  Overall Experience 5.0 out of 5

My daughter has attended Sycamore house since she was 9 months old and has moved from the baby room, to the toddler room and onto the 2-3 room seamlessly. The Key workers assigned at the different stages have been well suited and worked hard to accommodate her needs and development. She has progressed
very well in this environment, in particular her good manners! The support she receives from the staff means she is happy and confident. As she can be at nursery for an 11 hour day is has been very important to us that she is so happy here.

Reply from Samantha McCarthy, Deputy Manager at Partou Sycamore House Day Nursery & Pre-school

Thank you for your review :)


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Current Review Score: 9.9 (9.853)

Overview of Review Score

The Review Score of 9.9 (9.853) out of 10 for Partou Sycamore House Day Nursery & Pre-school is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 24 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.853 for Partou Sycamore House Day Nursery & Pre-school is calculated as follows: ( (244 Excellents x 5) + (42 Goods x 4) ) ÷ 286 Ratings = 4.853

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Partou Sycamore House Day Nursery & Pre-school is based on 24 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 72 number of registered child places is 14.4, which has been reached with 24 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (9)

Top 20 Large Nursery Groups 2024

Recipient: Partou

Date: Thursday 28 Mar 2024 More details

Top 20 Large Nursery Groups 2023

Recipient: Partou

Date: Friday 28 Apr 2023 More details

Top 20 Large Nursery Groups 2021

Recipient: Partou

Date: Friday 28 May 2021 More details

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Meet the Team (2)

Kerry

Kerry Braulik

Job Title: Nursery Manager

Joined: 2021

My name is Kerry Braulik, and I am the Nursery Manager at Sycamore House Day Nursery in Bishop’s Stortford.


With nearly 20 years of experience in childcare, I am deeply passionate about early childhood education. I am committed to providing the best possible support to help young children reach their full potential, grow, and thrive in a nurturing environment.


Throughout my career in Early Years, I have worked in various settings, including teaching and assessing apprentices in early years education. I hold a Level 3 Diploma in Early Years, and a Level 3 Diploma in Child Psychology, and have recently completed my Level 3 Diploma in Mentoring. I continuously update my training and collaborate closely with our Early Years Advisory team.


It is a great honour to lead the dedicated and wonderful team at Sycamore House.


Sophie

Sophie Burnett

Job Title: Deputy Manager

Joined: 2021

Hello! My name is Sophie, I am the deputy manager at Sycamore House. I am a friendly, approachable and energetic person who enjoys supporting and caring for children of all ages. I love letting children's passions and interests grow, helping them in all areas of their development.


We create a caring and relaxed atmosphere here at Sycamore where friendships are established with both the children and their families, ultimately allowing them to be comfortable and feel like they are at a home away from home.


I am a huge advocate for staff well-being & development, being an approachable & highly motivated individual to inspire staff & make them feel proud of the amazing work they do.