Busy Bees West Byfleet

West Hall Estate, Parvis Road, West Byfleet KT14 6EY
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8.6 68 Reviews
  • Busy Bees West Byfleet, West Byfleet
Busy Bees West Byfleet is a local nursery within the village of West Byfleet near Woking within the beautifully landscaped surroundings of West Hall.

This local West Byfleet Nursery is in the tranquillity of the greenbelt fields of Surrey, the new state of the art day nursery offers a safe and stimulating environment where children can learn and grow.

Ofsted state that:

"The quality of teaching is consistently good."
"The effective leadership and management significantly enhances children's care, welfare and learning."
"Babies and children...know they are special through the warm and caring response they receive from their key persons."

The picturesque scenery provides the children of the nursery with the opportunities of seeing the change of seasons close to hand and experience the significant benefits that come from playing and learning in the countryside.

Staff encourage enthusiasm, good manners, independence and consideration for others. Each child receives the individual attention he or she needs to develop new skills and interests, discovering that learning is an exciting and fun experience.

The nursery is a caring and secure environment where children enjoy the friendship of others, have a happy and rewarding time reaching their full potential through praise and encouragement.

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Care Provided by Busy Bees West Byfleet

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Person in charge
  • Kelly Fuller (Centre Director)
  • Number of Childcare Staff
  • 21
  • Total Places for Children
  • 72
  • Age Range
    • from 0 years 1 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:45-18:15
    Tuesday 07:45-18:15
    Wednesday 07:45-18:15
    Thursday 07:45-18:15
    Friday 07:45-18:15
  • When Closed
  • Bank Holidays & Christmas

Busy Bees West Byfleet Reviews (68)

Total of 68, showing 1-20
8.6

Busy Bees West Byfleet has a Review Score of 8.6 (8.630) out of 10, based on 5 reviews in the last 2 years. Over all time Busy Bees West Byfleet has 68 reviews.

Overall Experience

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Date Published

68
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63

Review from S H (Mother of Child) published on 22 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Good updates throughout the day on the app which let's you know how your child is doing throughout the day. Lots of messy play which is great for the kids - no wonder my little one loves going to Busy Bees!

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Review from Laura C (Mother of Child) published on 14 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Finding the right nursery for our four-year-old daughter was crucial. From day one at Busy Bees in West Byfleet, we knew we'd found somewhere special. The nursery centre director and her team are exceptional - they create an environment where my daughter thrives daily.


The team brilliantly transforms

everyday activities into learning opportunities. My daughter's vocabulary and social skills have developed remarkably here. The facilities are bright, clean and thoughtfully designed, with an outdoor area she particularly loves exploring.


Communication is excellent, with staff always making time for proper handovers and sharing updates about my daughter's day. I head to work with complete peace of mind, knowing she's in capable hands. I couldn't recommend the fantastic team more highly to local families seeking exceptional childcare.


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Review from R O (Mother of Child) published on 28 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My second daughter is now at preschool in Busy Bees having moved through the rooms like her sister did previously. The team are very caring and supportive, finding ways to help little ones settle and stimulating them with activities. My daughter is not the easiest character but the team have been helpful
in terms of dealing with this and providing strategies for us to use at home. Very happy with the management in place. Thank you.

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Review from Jemina B (Mother of Child) published on 28 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We've been very happy with Busy Bees West Byfleet from the start. Our daughter has gone there now for over 2 years and she loves it there. She has gained abundance of confidence and friends during her time there. The staff are all very friendly and helpful and never make us feel like we're asking stupid
questions. Would really recommend this nursery for any child.

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Review from J S (Mother of Child) published on 28 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been with Busy Bees West Byfleet since January 2022 and have absolutely loved it. Both our boys have attended during this time and as a family we have had a fantastic experience. The staff are brilliant, warm and friendly. Nothing is too much trouble and our boys have absolutely thrived!
As
new parents we've been talked through the development phases and been supported throughout their progress and time there.
From younger babies through to pre-school we have been really impressed and have felt so much love and warmth towards our family and our boys.
First experience of dropping off your baby to someone else's care is always an emotional one but the team were so comforting and reassuring, we couldn't have asked for a better nursery.
The centre is always immaculately clean each day, and the food the kids eat is brilliant. The kids eat so well throughout the day. They do lots of fun games and activities throughout the week, with plenty of themed days linked to calendar events.

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Review from N E (Mother of Child) published on 31 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I couldn’t be happier with Busy Bee's West Byfleet. The staff are so kind and caring, they all know my daughter, even those in different rooms. They have been so reassuring to both me and my daughter whenever my daughter is having a wobbly day and doesn't want to go in, but she always has the best day
and is so happy and excited to tell me what she has been up to at pick-up time.

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Review from Sarah R (Mother of Child) published on 24 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My nearly 3 year old really enjoys going to nursery here. He gets plenty of outdoor and messy play and the staff love him. He's been going there since he was one and as he's progressed through the classes we've seen him develop socially as well as with his general learning. Since new management has
been in place we've been kept much more up-to-date with what's happening, have more opportunities for parents evenings and general communication has just really improved. Staff have been supportive and attentive in helping manage his asthma and get in touch if they have any concerns. I'll be sending my younger child in the Autumn and would recommend it to others too. My only criticism is the cost as I know it's more expensive than others in the area - would love to be able to afford more sessions!

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Review from C D (Mother of Child) published on 8 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We have two children at Busy Bees, West Byfleet and rate the nursery very highly. Our youngest is in the baby room and is extremely well cared for and nurtured. The staff were all so supportive during her settling in period and they genuinely care about her and us as a family. Our eldest is in preschool
and experiences the same level of care but is encouraged to be more independent, which is great for him. He learns so much there and is being well prepared for the school environment. The facilities at the nursery are great, particularly the garden and surrounding grounds.

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Review from Charlotte A (Mother of Child) published on 19 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My oldest son started Busy Bees in younger babies and went on to 'graduate' from preschool in August 2020. I can't rate the staff enough, the childcare and loving environment they provided for my son was brilliant, he loved going to nursery and the setting provided a fantastic foundation for his start
into school. My youngest son started in younger babies at 10 months and finished just before his 2nd birthday (we moved house). We were so upset to say goodbye to the nursery, the staff, room leaders and key workers were absolutely fantastic and provided so much structure to his day, with a detailed handover every day in the baby book. I can' rate them highly enough. I wouldn't hesitate in recommending the lovely staff, quality of the nursery and facilities the setting offered.

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Review from Savahna N (Mother of Child) published on 13 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

What a delightful nursery in a calming environment setting. Our 16 month-old son joined in September and after four weeks of getting used to the idea of being away from home, he has warmed greatly to the two lovely carers in the baby room. It is a joy and relief to see him go off in the mornings with
a smile. A delightful garden which he loves playing in. Covid has sadly made the usual settling in period slightly more challenging as parents are unable to enter nurseries but the staff and management have been amazing in doing all they can to help. Welcoming and reassuring, especially in the first few weeks when it can be an anxious time for parents and babies. Furthermore, the food is fabulous. Our son has some intolerances, and they have been fantastic in taking care of his dietary needs. Would recommend.

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Review from Lauren R (Mother of Child) published on 30 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My little girl started nursery in September and she absolutely loves it. We looked at a few nurseries before deciding on this one as it was our favourite by far. I love the setting, my little girl loves horses and there are fields on either side of you with horses in on the way down to the nursery.
The nursery itself is in a cute little building and it is nice and clean, fresh and modern inside and out, with plenty of toys and activities for the children to choose from. The staff are very nice and friendly and always playful with the children and encouraging them to try new things. I am very pleased with our experience so far and how well my daughter has taken to the nursery.

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Review from G B (Mother of Child) published on 6 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Busy Bees at West Byfleet has been a wonderful experience for us. When putting your child in nursery for the first time, it is a very scary experience but the room manager and her team were amazing. The room is great and my child now loves it. We never hear from the management though (head teacher).
We would get a 'cold' greeting from her. However every other staff member and care taker is lovely. I would however like to see more photos of what they get up to and more details in her diary.

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Review from Paul R (Father of Child) published on 29 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our son very much enjoys Busy Bees and is coming on leaps and bounds.

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Review from S B (Mother of Child) published on 28 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are nice, friendly and committed. The downfall is staff turnover and the quality of food is not as good as it was when the nursery was under the previous owners.
The newsletter is good and informative. Like the different events. Facilities are good and clean.

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Review from Z O (Mother of Child) published on 28 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our son really enjoys attending Busy Bees and he has come on leaps and bounds since he started here. The staff are friendly and interact very nicely with the kids.

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Review from R M (Mother of Child) published on 28 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My son loves the nursery and everyone has made him feel welcome. He has settled in wonderfully. I feel very happy about leaving him. He is well looked after in every way. The nursery has helped his development massively and as parents, we are amazed at his progress. Would highly recommend.

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Review from L G (Mother of Child) published on 28 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My son has really settled into the nursery. He really enjoys his day and always tells me how much he loves his keyworker. Thanks girls, we really appreciate everything you do for us.

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Review from N B (Mother of Child) published on 28 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My daughter is doing well. She is enjoying playing with her friends and looks forward to going to nursery. Her confidence is growing and she loves Show and Tell.

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Review from N S (Father of Child) published on 10 September 2019
Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

Starting from the top, the temporary area manager offers reassuring words but any issues are not dealt with by the nursery manager. The face of a nursery should be confident of talking to parents and have a decent level of communication skills. Repeated concerns are not dealt with in a timely manner,
leaving both parents and children in positions of instability.
Holidays for key workers, worse still changes in the key worker, are not communicated, leaving children and parents confused.
High turnover of staff in the pre-school room leave you unsure of who is looking after your child.
Although the chef does a good job with the resources made available, our child has been left with dry cereal and rationed because they are waiting for a food order later in the week.
Any concerns or negative news delivered by the low level trained room members never come with any advice, ideas or support.
The education feels minimal, the only advances in my child’s learnings have come directly from her mother.

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Review from L S (Mother of Child) published on 10 September 2019
Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

There are members of staff that I would rate as excellent and others that are not very good at all. This is also true of the management. The nursery manager is excellent and following an investigation into staff behaviour, the manager was quick to respond appropriately. This behaviour is not mirrored
across the whole of their team. The preschool ran a daily show and tell activity (which sounded a great idea to build the children’s confidence). We were informed that due to increased numbers the children would be put on a weekly rota. My daughter was given a slot when she didn’t attend the nursery. I mentioned it serval times to her key worker and then again to the assistant manager. Our child’s key worker was off for long periods and I had to ask the management who would be caring for our child. Following their departure, we were never informed who would be taking over this role. Staff turn over is currently high. With my child having serval temporary members of staff.

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Current Review Score: 8.6 (8.630)

Overview of Review Score

The Review Score of 8.6 (8.630) out of 10 for Busy Bees West Byfleet is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 5 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.8 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.783 for Busy Bees West Byfleet is calculated as follows: ( (48 Excellents x 5) + (11 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 60 Ratings = 4.783

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.847 Points relating to the number of positive Reviews for Busy Bees West Byfleet is based on 5 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 = 3.5

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 72 number of registered child places is 14.4. 5 Positive Reviews ÷ 14.4 = 0.347

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (3)

Top 20 Large Nursery Groups 2018

Recipient: Busy Bees Nurseries Ltd

Date: Thursday 01 Mar 2018 More details

5* Food hygiene rating

Recipient: Busy Bees West Byfleet

Date: Tuesday 09 Dec 2014 More details

5* Food hygiene rating

Recipient: Busy Bees West Byfleet

Date: Tuesday 07 May 2013 More details

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Meet the Team (1)

Kelly

Kelly Fuller

Job Title: Centre Director

Joined: 2019

Hello, my name is Kelly and I am the Centre Director here at West Byfleet.


I have worked here since 2019, I started as a Senior Practitioner and progressed to Room Manager, Senior Room Manager and now Centre Director. I have worked in nurseries for 8 years and hold a Level 3 qualification in Childcare. I am passionate about giving children the best start in life and it brings me great joy watching them learn and grow.


I look forward to welcoming you and your family to our Busy Bees nursery.


Frequently Asked Questions about Busy Bees West Byfleet

What is the Age Range of Children that Busy Bees West Byfleet accepts?

Busy Bees West Byfleet accepts Children aged from 0 years 1 month to 5 years 0 months.

What Days & Hours is Busy Bees West Byfleet Open?

Busy Bees West Byfleet is open: Monday 07:45-18:15, Tuesday 07:45-18:15, Wednesday 07:45-18:15, Thursday 07:45-18:15, Friday 07:45-18:15.

How many Children does Busy Bees West Byfleet have capacity for?

Busy Bees West Byfleet has capacity for a total of 72 Children.

How far is Busy Bees West Byfleet to the centre of West Byfleet?

0.7 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Busy Bees West Byfleet to verify any information. View our terms and conditions. Busy Bees West Byfleet has an Enhanced Service – more info.