Monkey Puzzle Day Nursery Bexleyheath

304 Broadway, Bexleyheath DA6 8AH
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10 182 Reviews
  • Monkey Puzzle Day Nursery Bexleyheath, Bexleyheath
Monkey Puzzle Bexleyheath provides a home-from-home environment that is ideal for children to play, learn and develop. A skilled team of carers continually monitor and evaluate their standards of care, making sure that children progress well towards the challenges of full-time education.

This modern and open plan building has excellent indoor and outdoor play spaces, while parents have convenient parking. A key worker forms a lasting relationship with each child and feeds back to parents regarding progress.

Care Provided by Monkey Puzzle Day Nursery Bexleyheath

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Person in charge
  • Dalton Smither (Operations Manager)
  • Number of Childcare Staff
  • 35
  • Total Places for Children
  • 140
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:30-18:30
    Tuesday 07:30-18:30
    Wednesday 07:30-18:30
    Thursday 07:30-18:30
    Friday 07:30-18:30
  • When Closed
  • Bank Holidays & 1 week at Christmas

Funding & Fees Guide for Monkey Puzzle Day Nursery Bexleyheath

  • We are open Monday to Friday
    We offer full day sessions from 7.30 am to 6.30 pm
    Morning sessions from 7.30 am to 1.00 pm
    Afternoon sessions 1.00 pm to 6.30 pm
    Branded nappies, wipes and creams all included in the price


    We accept all major childcare vouchers, including Sodexho, Computershare & Edenred


    We are also eligible to receive government funding so children can have 15 hours FREE education and care per week, starting the term after their third birthday


    Please see our website for fee information


Monkey Puzzle Day Nursery Bexleyheath Reviews (182)

Total of 182, showing 61-80
10

Monkey Puzzle Day Nursery Bexleyheath has a Review Score of 10 (10.000) out of 10, based on 58 reviews in the last 2 years. Over all time Monkey Puzzle Day Nursery Bexleyheath has 182 reviews.

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Overall Experience  Overall Experience 5.0 out of 5

We are so happy with everybody and super impressed with how my child has learned new words, counting and tells us what he has been up to and who he has played with! Lots of care and support - toilet training, little accidents etc., always told straight away.

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Overall Experience  Overall Experience 5.0 out of 5

Since my son has joined mini preschool, he has grown in confidence. The support he receives from the girls in the room is great. I can't thank them enough.

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Overall Experience  Overall Experience 5.0 out of 5

Monkey Puzzle Day Nursery Bexleyheath has been amazing with my son. My son had extreme separation anxiety with me before he started here due to being a 'lockdown baby'. Since being at Monkey Puzzle, he now lifts his arms out to go to the staff and feels comfortable being left with them. I feel safe
to leave my son at the nursery and he has also developed a lot since starting here. He always talks about how much fun he has had! I would 100% recommend.

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Overall Experience  Overall Experience 5.0 out of 5

Great staff, very caring, my daughter has come a long way. Very happy with the service.

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Overall Experience  Overall Experience 5.0 out of 5

Both my son and daughter have been at the nursery nearly over a year. My son was in preschool and we can see the development when he went to reception year at school. My daughter has been here for over a year since she was 9 months old. She is now very independent and growing with confidence. We highly
recommend this nursery. All staff are well trained and my kids love them.

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Overall Experience  Overall Experience 5.0 out of 5

My grandson loves the nursery. The staff are always amazing. The nursery looks like a fun place with creative things for the kids to do.
The management team are very supportive and kind. I would not hesitate to recommend the place.

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Overall Experience  Overall Experience 5.0 out of 5

Amazing nursery.
My grandson absolutely loves it at Monkey Puzzle Day Nursery.
Staff seem kind and happy. The nursery looks beautiful and my grandson loves playing in the garden.
Can't fault them in any way.
Thank you Monkey Puzzle.

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Overall Experience  Overall Experience 5.0 out of 5

The nursery is brilliant on all counts. My baby loves it and the food is amazing. All the staff are incredibly caring and lovely and the resources and building make the place look amazing!
Best nursery by far and I fully recommend.

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Overall Experience  Overall Experience 5.0 out of 5

Excellent place for my daughter. She loves it here. She has settled in well and made friends. The staff are welcoming and happy. I am proud of her development here. She loves the food, and I feel confident that she is well taken care of.

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Overall Experience  Overall Experience 5.0 out of 5

My little girl recently started here and I'm so pleased we chose this nursery. She loves the outdoor space and is always excited to go in, in the mornings. I like that I'm kept updated and all the staff are very friendly to talk to and are very helpful.

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Overall Experience  Overall Experience 5.0 out of 5

We are very happy with the nursery. My daughter absolutely loves it there and we are happy with how much she learns each day. She gets so many opportunities to do fun activities and loves getting messy. The staff are calm and compassionate and really take care of her. We are very happy with our choice
to put her in this nursery.

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Overall Experience  Overall Experience 5.0 out of 5

Overall amazing experience, our child left ready for school and excited by the transition. The nursery staff did an amazing job throughout. They were kind, caring and very passionate. We would definitely recommend this nursery to others we are due to have another baby next year which we will also be
sending to the nursery. thankyou Monkey Puzzle.

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Overall Experience  Overall Experience 5.0 out of 5

My son started a few weeks ago and I'm so glad we chose this nursery. He really loves the sensory room and soft play in the baby room. The girls in his room have been great with helping him to settle. His mum told them he likes to look at photos and that at home we take him to look at the fridge where
have lots photos for when he is upset. When I collected him that day they showed me a photo board they had made for him and we have been able to add some family photos. I like that the baby room has a separate phone line so you can ring them directly, his mum rings a few times a day. The staff in the big room that you walk through to get to the baby room are always very happy and friendly, they always say hello and goodbye to my son. I like that the managers are in the rooms doing things with the children a lot and are easy to find if you need to talk to them.

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Overall Experience  Overall Experience 1.0 out of 5

My son started at 10 months old and was there for two months due to the terrible treatment he suffered there.
At 10 months he was given honey, any parent knows babies are not allowed honey until 1 years old. Monkey puzzle had honey on their menu since they've been in operation and only took it off
when I flagged it - this is disgraceful and dangerous!
He was also given birthday cake for a snack which another child had brought from home without my permission.
In the 2 months that he was there, he had several scratches on his face which the staff could not explain and even tried to blame me for it. On one occasion I had brought him in and they had taken his picture for his profile in the morning without any scratch on his face but by the time I picked him up he had a scratch close to his eyes yet they tried to say he was dropped off like that.
On 2 separate occasions, staff would leave my son to cry and not settle him. Staff are not well trained.

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Overall Experience  Overall Experience 5.0 out of 5

Team/staff are always helpful and caring.

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Overall Experience  Overall Experience 5.0 out of 5

Amazing! Everyone in the baby room has been unbelievable.
Would definitely recommend this nursery.

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Overall Experience  Overall Experience 5.0 out of 5

I'm very happy with the nursery. Both of my children have attended, but I currently have my daughter there. The staff are excellent and very caring.

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Overall Experience  Overall Experience 5.0 out of 5

My second little boy is so happy at Monkey Puzzle Bexleyheath. The staff are all amazing, they do a fantastic job getting new babies settled in and it's clear they all care massively about the children in their care. My first son was here from 1 year old to preschool and absolutely thrived here. He
is still in touch with some of his nursery friends and was so well prepared for school. A brilliant nursery, I'd highly recommend it!

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Overall Experience  Overall Experience 5.0 out of 5

We are so happy with the nursery. My son has been going for nearly three years now and he has a great time. The staff are lovely and seem to really care about the children, I feel like my son is safe there. He is learning so much.

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Overall Experience  Overall Experience 5.0 out of 5

My daughter joined mini preschool 8 months ago, she’s now in upper preschool and absolutely loves it. I was anxious at first especially starting during a pandemic but she has been absolutely fine! She loves the staff and has made lots of friends. I feel the management have listened and together with
staff, have supported and encouraged my daughter to navigate through her own personal journey. Staff have a strong interest in the long term development and learning styles of children, and the operations manager has been a fantastic facilitator in their pastoral care. To all the staff - thank you! I would recommend Monkey Puzzle Bexleyheath!

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Current Review Score: 10.0 (10.000)

Overview of Review Score

The Review Score of 10 (10.000) out of 10 for Monkey Puzzle Day Nursery Bexleyheath is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 58 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 58 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Monkey Puzzle Day Nursery Bexleyheath is calculated as follows: ( (695 Excellents x 5) ) ÷ 695 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Monkey Puzzle Day Nursery Bexleyheath is based on 58 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 140 number of registered child places is 28, which has been reached with 58 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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