Twizzle Tops Day Nursery The Willows

10 Willows Link, Stevenage SG2 8AR
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9.9 79 Reviews
  • Twizzle Tops Day Nursery The Willows, Stevenage
Twizzle Tops Day Nursery Willows.

The staff team strive to provide a home from home for the children and deliver an ethos of learning through play.

The team are qualified and each bring different early years experience to the setting.

Twizzle Tops works in partnership with parents to cater to the needs of individual families.

Twizzle Tops believes in making every day a 'magical day of learning through play!'

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Care Provided by Twizzle Tops Day Nursery The Willows

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care

Good to Know

  • Person in charge
  • Charlotte Rospo (Nursery Manager)
  • Number of Childcare Staff
  • 10
  • Total Places for Children
  • 50
  • Age Range
    • from 0 years 2 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:00-19:00
    Tuesday 07:00-19:00
    Wednesday 07:00-19:00
    Thursday 07:00-19:00
    Friday 07:00-19:00
  • When Closed
  • Bank Holidays

Funding & Fees Guide for Twizzle Tops Day Nursery The Willows

  • 0-3 Years: Half Day = £51, Full Day = £81, Weekly = £380, Additional Hour = £12.
    3-5 Years: Half Day = £48, Full Day = £73, Weekly = £345, Additional Hour = £12.

  • The nursery is open from 8am – 6pm. If you require the extra hour between 7am and 8am or 6pm and 7pm you will have to pre book this session. The cost of the extra hour will be £12.

Twizzle Tops Day Nursery The Willows Reviews (79)

Total of 79, showing 1-20
9.9

Twizzle Tops Day Nursery The Willows has a Review Score of 9.9 (9.902) out of 10, based on 13 reviews in the last 2 years. Over all time Twizzle Tops Day Nursery The Willows has 79 reviews.

Overall Experience

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Review from Z P (Mother of Child) published on 19 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

They are very welcoming and settle my child if he's upset or needs comfort.
Always receive daily updates on food and activities.
Phone calls if something is wrong or if he is upset and they are unable to settle him (only happened once). When I called them back he had settled.
Management are easy
to contact and has good communication throughout everyone.
I already have my little one booked in for starting September.
The only downside is that 3-year-old funding is not stretched all year round.

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Review from Kim C (Mother of Child) published on 13 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter goes to this nursery and I can’t rate it enough! Staff are so nice. My daughter always comes home very happy and always excited to go back. Lovely place!
The staff are always giving good feedback when we pick her up if any accidents, what she ate etc. always keeping us updated throughout
the day with the app.

Reply from Charlotte Rospo, Manager at Twizzle Tops Day Nursery The Willows

Thank you for your feedback. We are so glad you are happy!


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Review from Shameem G (Mother of Child) published on 13 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I’m very pleased with our overall experience with the Twizzle Tops Day Nursery team. My child enjoys his stay at the nursery and has settled in quickly.
The team are brilliant and very professional in what they do and always cater towards individual child needs.
Also, the daily activity updates in
the app are very useful putting our minds at ease and we always enjoy seeing them.

Reply from Charlotte Rospo, Manager at Twizzle Tops Day Nursery The Willows

Thank you so much for your kind words. We are so glad you are happy!


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Review from A C (Mother of Child) published on 13 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The nursery and staff are amazing, my son has really come so far with their help and support it was hard to find a nursery I could trust with my son as he is preverbal and autistic, so I worried because he can’t tell me about his day but the staff are great at letting me know and they have an app with
pictures and updates on his day, really puts my mind at ease.

Reply from Charlotte Rospo, Manager at Twizzle Tops Day Nursery The Willows

Thank you so much for your feedback, so lovely to read.


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Review from Kat T (Mother of Child) published on 22 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Utterly fantastic experience, my daughter settled in so fast, and the team were so kind and attentive. Twizzle Tops is a brilliant nursery with a huge range of play and learning activities - something new every day, it's such a joy to see the pictures that are sent through on the app. I also love that
they take the children out and about on walks all year round and the food is varied and nutritious and sophisticated enough to give kids an education in eating all kinds of flavours. Every single staff member I have met has been warm and friendly and my daughter just loves it. I recommend it very highly.

Reply from Charlotte Rospo, Manager at Twizzle Tops Day Nursery The Willows

Thank you for your kind words.
Regards
Nursery Manager


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Review from T R (Father of Child) published on 30 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son joined in August and we couldn't be happier with the nursery. He's settled in well and always seems to enjoy himself. The staff are great, very welcoming and take great care of the children. The updates with pictures are a great idea too, so you always feel involved and know what's going on.

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Review from A E (Mother of Child) published on 15 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our son joined Twizzle Tops in August and he settled in so well! The staff are amazing and it’s clear they love what they do and they take really good care of our son. We love receiving updates on what he gets up to during the day also. Would highly recommend it!

Reply from Charlotte Rospo, Manager at Twizzle Tops Day Nursery The Willows

Thank you for your kind words.
Charlotte Rospo
Nursery Manager


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Review from L W (Mother of Child) published on 4 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Love this nursery for my daughter. The staff are friendly and welcoming and always have the children’s best interests at heart. My child’s settled in so nicely and I get updated regularly on how she’s doing. Always extra support with any concerns for my child. Would recommend to anyone.

Reply from Charlotte Rospo, Manager at Twizzle Tops Day Nursery The Willows

Thank you for your review, we are so glad you are happy!


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Review from C D (Mother of Child) published on 4 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My little boy who is now 9 months joined in August and has settled in amazingly. All the staff are amazing. I love seeing what he gets up to in the pictures on the app. Couldn't recommend this nursery enough. Can't wait to see how he develops within the nursery.

Reply from Charlotte Rospo, Manager at Twizzle Tops Day Nursery The Willows

Thank you for your kind words! We love that you are enjoying the app.


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Review from S R (Mother of Child) published on 18 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My little boy is just finishing his first week at Twizzle Tops, and I think it’s been tough for us both. Today was the hardest, he really wasn’t a happy boy, I had to leave with him being an emotional mess and honestly, I was too. But the team were so caring and understanding (I even got a very much-needed
supportive hug) and within minutes of me leaving, I received a reassuring phone call to say that he had settled and he was absolutely fine and playing with the other children.
We’re just at the beginning of our journey with Twizzle Tops and I’m so happy that I chose them. I’m so excited to see how my little boy progresses, I know he is being well looked after.

Reply from Charlotte Rospo, Manager at Twizzle Tops Day Nursery The Willows

We are so glad that you chose us too. He is doing so so well! Thank you so much for your review! I will pass on to the team!


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Review from Iuliana M (Mother of Child) published on 24 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter and I love this kindergarten! I sincerely recommend Twizzle Tops The Willows. Friendly and loving teachers, lots of entertainment for children, interesting and educational games. My daughter goes here with pleasure.

Reply from Charlotte Rospo, Manager at Twizzle Tops Day Nursery The Willows

Thank you for your review we really appreciate it!


Nursery Manager


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Review from Jennifer C (Mother of Child) published on 28 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter absolutely loves Twizzle Tops and all of the staff there. I was apprehensive about her starting nursery, however, she settled in very quickly, and this was due to the staff making such an effort with her. She is excited to see the key workers every morning and sometimes doesn't want to leave
at the end of the day as she has had such a lovely time. Activities are very varied each day, from exploring new words and sound to dancing, reading stories and exploring the local area. My daughter is now eating a much more varied diet due to the excellent variety of meals and snacks given to her. Her motor skills have also developed hugely due to all of the effort that her key workers have put into practising with her. I absolutely love looking at what she has been up to every day in the detailed information which is given through the app. I would recommend this nursery to anyone looking for a nursery.

Reply from Charlotte Rospo, Manager at Twizzle Tops Day Nursery The Willows

Thank you for your lovely review!
Charlotte and the team!


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Review from Kirsty S (Mother of Child) published on 27 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son loves coming here each day. The staff are amazing. Lots of different interactive activities that use the imagination and stretch my son's knowledge. He is encouraged to increase his language skills every day. The daily walks exploring nature are a highlight of my son's day, they then bring what
they saw outside into a learning activity about nature in the classroom through reading about caterpillars or growing plants in the classroom.
Would recommend this nursery to any parents looking to grow their child - every single colleague who works there really shows they care about the children.

Reply from Charlotte Rospo, Manager at Twizzle Tops Day Nursery The Willows

Thank you so much for your kind review. This is so very much appreciated by all of us as we love what we do so much!


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Review from Em R (Mother of Child) published on 29 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Twizzle Tops went above and beyond to ensure my little one was comfortable and happy catering to all her needs. The manager was so informative and helpful throughout the whole sign-up process. My little girl is really enjoying nursery and goes in with open arms. Her key person is amazing and my little
one loves her. Couldn't recommend it enough.

Reply from Charlotte Rospo, Manager at Twizzle Tops Day Nursery The Willows

Thank you for your review we are so happy to receive such a wonderful review! Charlotte Rospo, Nursery manager.


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Review from Sarah L (Mother of Child) published on 29 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Everyone who works at the nursery is kind, caring and compassionate. I never worry about my son going there because I know he is in safe hands. I receive regular updates throughout the day (including photos) of the activities my son is doing, what he's eaten and nap times. The staff always take the
time to give me a run-through of his day when I collect him. The activities set up for the children are amazing and allow them to learn key skills from EYFS curriculum in a play-based way. The outdoor space at the nursery is minimal but the children are always taken on a daily walk and are allowed to explore outside during that time. I highly recommend this nursery to anyone who needs a space for their child.

Reply from Charlotte Rospo, Manager at Twizzle Tops Day Nursery The Willows

Thank you so much for your review we are so pleased you are happy.


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Review from C W (Mother of Child) published on 27 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter has been with the nursery since she was a year old and has developed so much during her time there (she's now 3). She is advanced in her speaking, numbers and letters and is always coming home singing new songs she has learnt. The nursery have taken great care of her and she is delighted
to go there. Twizzle Tops is a hidden gem and I am so pleased we found it.

Reply from Charlotte Rospo, Manager at Twizzle Tops Day Nursery The Willows

Thank you so much for your lovely review. I will share this with the team, they will be so happy to receive this positive feedback!


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Review from Laura C (Mother of Child) published on 20 October 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We feel that this is a really caring and creative environment for our two children. The staff are excellent and always very happy to chat about the children's development. They clearly take pride in putting together new and stimulating activities for the children. Last week we were amazed by how much
they had been doing and actually took the time to send a thank you to the team:
We have been so impressed by the activities recently and we wanted to let you and the team know - and say thank you. We couldn’t believe how much they did on Wednesday - paper-mâché, yoga and baby shark. Then we realised you’d also made cupcakes! The kids love their time with you. Thanks so much.

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Review from Wendy W (Mother of Child) published on 27 September 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My 18 month old loves Twizzletops. My eldest went here too and they really give the nursery a ‘family’ feel. My toddler is quite clingy, yet happily runs in every morning. The nursery manager is helpful and I like getting the daily updates and pictures showing what my child has been doing.

Reply from Janette Stagg, Childcare Director at Twizzle Tops Day Nursery The Willows

Thank you so much for your lovely review, our ethos is to have a family feel to our nurseries and we have loved having your children.


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Review from Rachel M (Mother of Child) published on 4 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son has been going to Twizzle Tops for almost two years, he has a very good bond with the staff and his friends. The staff are extremely friendly and helpful, they have always been very attentive towards my son and nothing is too much to ask. I would like to say a very big thank you to the manager
and her team for working through these extreme measures and hard times they have worked throughout, and I'm very pleased to have picked this nursery for my child because of the level of care that they give. Well done to all staff at Twizzle Tops, and thank you.

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Review from Jodie (Mother of Child) published on 20 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter has been attending Twizzle Tops since September 2019 as we moved to the area. I am really pleased with the nursery, the staff are always friendly and have such a good bond with the children. My daughter enjoys her days at the nursery and it is a really friendly atmosphere.

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Current Review Score: 9.9 (9.902)

Overview of Review Score

The Review Score of 9.9 (9.902) out of 10 for Twizzle Tops Day Nursery The Willows is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.902 for Twizzle Tops Day Nursery The Willows is calculated as follows: ( (139 Excellents x 5) + (13 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 153 Ratings = 4.902

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Twizzle Tops Day Nursery The Willows is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 number of registered child places is 10, which has been reached with 13 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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Meet the Team (11)

Charlotte

Charlotte Rospo

Job Title: Nursery Manager

Hi, I am Charlotte; I am the nursery manager of Twizzle Tops Day Nursery, The Willows.
I have been the Manager here since the summer of 2022 and helped facilitate our move to The Willows in January.
I have worked hard to ensure the nursery is a home from home environment for our children. I strive to create solid partnerships with our parents and really enjoy sharing all of the learning and fun we have at the nursery including parent and family events.
My staff team are amazing; they are enthusiastic and passionate about their roles as well as being qualified and motivated educators


Nicole

Nicole Donaghey

Job Title: Deputy Manager

Joined: 2024

Hi I'm Nicole


I am the Deputy Manager at Twizzle Tops The Willows.
I have a lot of management experience and have worked in nurseries for a long time! I love my Job and I am always looking for ways to learn and evolve my practice.


Jenny

Jenny Brooks

Job Title: Room Leader 0-2's

Hi, I’m Jenny,


I have been at Twizzle Tops since May 2022.


I am passionate about working with children and ensuring they feel happy and secure at the nursery while learning.


I believe in creating a fun and exciting but warm and welcoming environment for the children in our care.
I support the manager and staff team in ensuring that every child’s needs are met.


Roisin

Roisin Lee

Job Title: 3rd in Charge/Baby Room Lead

Joined: 2022

Level 3 Childcare


Lucy

Lucy Garraghan

Job Title: 2-5's Room Leader

Level 3 childcare


Leah

Leah Papper

Job Title: Early Years Practitioner

Level 3 childcare


Lamisa

Lamisa Ali

Job Title: Early Years Practitioner

Joined: 2023

Level 2 childcare


Grace

Grace Dear

Job Title: Assistant Early Years practitioner

I am currently working towards my Level 3 Early Years Educator qualification.


Lucy

Lucy Waite

Job Title: Assistant Early Years practitioner

I am starting out a career in Early years education and Twizzle Tops is the perfect place to do this!


Lauren

Lauren Carmichael

Job Title: Assistant Early Years Practitioner

Joined: 2023

Currently studying Level 2


Emily

Emily Caswell

Job Title: Assistant Early Years Practitioner

Joined: 2024

Hi I am Nicole


I am so excited and eager to learn more, I hope to start my qualification soon!! I'm learning so much at Twizzle Tops and I really love being a part of the team here.


Frequently Asked Questions about Twizzle Tops Day Nursery The Willows

What is the Age Range of Children that Twizzle Tops Day Nursery The Willows accepts?

Twizzle Tops Day Nursery The Willows accepts Children aged from 0 years 2 months to 5 years 0 months.

What Days & Hours is Twizzle Tops Day Nursery The Willows Open?

Twizzle Tops Day Nursery The Willows is open: Monday 07:00-19:00, Tuesday 07:00-19:00, Wednesday 07:00-19:00, Thursday 07:00-19:00, Friday 07:00-19:00.

How many Children does Twizzle Tops Day Nursery The Willows have capacity for?

Twizzle Tops Day Nursery The Willows has capacity for a total of 50 Children.

How far is Twizzle Tops Day Nursery The Willows to the centre of Stevenage?

2.3 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Twizzle Tops Day Nursery The Willows to verify any information. View our terms and conditions. Twizzle Tops Day Nursery The Willows has a Platinum Service – more info.