Twizzle Tops Day Nursery The Willows

10 Willows Link, Stevenage SG2 8AR
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9.9 79 Reviews
  • Twizzle Tops Day Nursery The Willows, Stevenage
Twizzle Tops Day Nursery Willows.

The staff team strive to provide a home from home for the children and deliver an ethos of learning through play.

The team are qualified and each bring different early years experience to the setting.

Twizzle Tops works in partnership with parents to cater to the needs of individual families.

Twizzle Tops believes in making every day a 'magical day of learning through play!'

Care Provided by Twizzle Tops Day Nursery The Willows

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care

Good to Know

  • Person in charge
  • Charlotte Rospo (Nursery Manager)
  • Number of Childcare Staff
  • 10
  • Total Places for Children
  • 50
  • Age Range
    • from 0 years 2 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:00-19:00
    Tuesday 07:00-19:00
    Wednesday 07:00-19:00
    Thursday 07:00-19:00
    Friday 07:00-19:00
  • When Closed
  • Bank Holidays

Funding & Fees Guide for Twizzle Tops Day Nursery The Willows

  • 0-3 Years: Half Day = £51, Full Day = £81, Weekly = £380, Additional Hour = £12.
    3-5 Years: Half Day = £48, Full Day = £73, Weekly = £345, Additional Hour = £12.


  • The nursery is open from 8am – 6pm. If you require the extra hour between 7am and 8am or 6pm and 7pm you will have to pre book this session. The cost of the extra hour will be £12.


Twizzle Tops Day Nursery The Willows Reviews (79)

Total of 79, showing 41-60
9.9

Twizzle Tops Day Nursery The Willows has a Review Score of 9.9 (9.902) out of 10, based on 13 reviews in the last 2 years. Over all time Twizzle Tops Day Nursery The Willows has 79 reviews.

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Overall Experience  Overall Experience 5.0 out of 5

My child has been with Twizzle tops for 8 months and has absolutely enjoyed being there. The carers are warm and welcoming and follow all standards in delivering excellent care. The transition of my son from the time he joined the nursery has been wonderful and his development has been extraordinary.
His communication has improved drastically and he is now an independent and happy child. His journey in learning different things has been amazing.


I would highly recommend Twizzle tops.


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Overall Experience  Overall Experience 5.0 out of 5

My son looks so happy and engaged and is having the best time of his life! The nursery itself is a fun and bright environment and I think it provides the backdrop for more effective learning. My son loves the teachers very much and the teachers are very approachable for parents.
He will miss Twizzletops.

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Overall Experience  Overall Experience 5.0 out of 5

We are so pleased with Twizzle Tops, they are everything we could hope for in a nursery. Our son is so happy all the time. They are so good at attending to his every need. They are outstanding in every situation including his allergies. They are caring, friendly and approachable at all times and excellent
at giving us feedback.

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Overall Experience  Overall Experience 5.0 out of 5

Twizzle Tops has been a massive help to our family with helping to care for our very little girl when both parents were forced back to work in her very early years. The nursery and its managerial staff have been a real lifeline and a true blessing when it came to flexibility and support. Our daughter
loved the attention she received from the staff and fellow children, she loved the trips out and the care that the nursery provided. Her key-worker is dedicated to her growth, comfort and target setting and achievements. The Key-worker has been good with communicating updates and information and the managers have always been approachable and pleasant to work with.

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Overall Experience  Overall Experience 5.0 out of 5

All the team have been amazing for my boy at this nursery. He has come on leaps and bounds over the years, special thank you to the assistant nursery manager for supporting me as a mother and supporting my son in his development over the years, would definitely recommend this nursery.

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Overall Experience  Overall Experience 4.0 out of 5

The staff are friendly and supportive to both parents and children. They have taken the time to get to know my son and find out what makes him tick, what works, what doesn’t. He loves the fact they get to go on adventures outside of the setting. The communication between staff and parents is great.

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Overall Experience  Overall Experience 5.0 out of 5

My son loves coming into nursery. He adores the staff and is busy every day doing artwork or cooking. His speech has really improved through all the new songs he has learnt. I can’t praise the nursery enough for everything they do.

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Overall Experience  Overall Experience 5.0 out of 5

Amazing educational and nurturing environment.


Staff are always ready to put the children and their individual needs first and nothing is too much trouble for them.


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Overall Experience  Overall Experience 5.0 out of 5

Very likely, I find the environment engaging for my children and the daily feedback I get is good for on going monitoring of my children.

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Overall Experience  Overall Experience 5.0 out of 5

My nearly 2 year old has just started this nursery. I was recommended by my cousin who also has her two sons go here.
He has settled in so well, better than I expected as he wasn’t too good on the settling in session. But with the staff being so friendly and comforting and being so accommodating he
is doing well.
Would recommend for anyone.

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Overall Experience  Overall Experience 5.0 out of 5

My son is 9 months old and has been attending Twizzle Tops since he was 4 months old. The baby room is so cosy and welcoming and the staff take such good care of him. He is always happy and bringing his paintings home. Management are always friendly and approachable and deal with any requests promptly.
Overall, really happy my son comes here!

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Overall Experience  Overall Experience 5.0 out of 5

Both of my children love going to Twizzle Tops. The staff are lovely and so caring, my 13-month-old enjoys the range of activities he does. He always comes back with lots of pieces of art he's done.

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Overall Experience  Overall Experience 5.0 out of 5

My little boys loves going to nursery. They take part in lots of different activities both educational and fun and every day when I pick him up he is exhausted from all the fun!
I am kept in constant communication from the nursery and have constant reviews with his key worker about his progress.
It
makes me feel happy about returning to work knowing my little boy is well cared for and being supported in his development.

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Overall Experience  Overall Experience 5.0 out of 5

My daughter has been at Twizzle Tops since she was 6months. She has been in the baby room, then in toddler and now in pre-school. She loves it and the progress she has made it’s incredible! The staff are very welcoming and they always have new activities and clubs running so the children are stimulated
to learn new things. They also keep a very detailed report of every child milestones and work on reinforcing the care when needed. We are very happy with it.

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Overall Experience  Overall Experience 4.0 out of 5

I’m really happy with the care my little girl receives. Even though she only does one day a week, she has settled in really well. All the staff are friendly and welcoming.

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Overall Experience  Overall Experience 5.0 out of 5

My little boy has enjoyed learning and growing over the last 9 months at Twizzle Tops. They provide a great environment for the little ones to explore and learn life skills.

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Overall Experience  Overall Experience 4.0 out of 5

Staff are very caring and give a personal touch to caring for your children. Management are very approachable and if you have any concerns they are prompt in responding and putting in appropriate provisions.

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Overall Experience  Overall Experience 5.0 out of 5

Twizzle Tops Stevenage is one of those nurseries that relaxes you. I always know my children will get freshly cooked food every day in a safe environment and the encouragement to be who they want to be.
This nursery has the loveliest staff I have ever met, they are always around for any questions
you may have and are never too busy to share information about your child.


All parents are informed when new things are happening and the weekly newsletter lets you know what’s up-and-coming too.
They go out and about on walks that teach them life skills. This includes learning about busy roads, going to the post office, buying supplies for cooking at school or a creative activity. The management team and all the staff are a credit to the nursery. I am so glad I now have my second child attending too so I can get another few years with them.


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Overall Experience  Overall Experience 5.0 out of 5

My children have been with this nursery since 2014 with my oldest having left to start school last September. Overall, we are happy with this nursery.

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Overall Experience  Overall Experience 5.0 out of 5

Twizzletops have worked wonders with my son since he has been attending. He looks forward to going in every morning and seeing his friends and the staff. The staff are all friendly and approachable and will help with any problems as much as they can. Their communication is excellent and they really
go above and beyond for the children and parents too.

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Current Review Score: 9.9 (9.902)

Overview of Review Score

The Review Score of 9.9 (9.902) out of 10 for Twizzle Tops Day Nursery The Willows is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.902 for Twizzle Tops Day Nursery The Willows is calculated as follows: ( (139 Excellents x 5) + (13 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 153 Ratings = 4.902

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Twizzle Tops Day Nursery The Willows is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 number of registered child places is 10, which has been reached with 13 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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Meet the Team (11)

Charlotte

Charlotte Rospo

Job Title: Nursery Manager

Hi, I am Charlotte; I am the nursery manager of Twizzle Tops Day Nursery, The Willows.
I have been the Manager here since the summer of 2022 and helped facilitate our move to The Willows in January.
I have worked hard to ensure the nursery is a home from home environment for our children. I strive to create solid partnerships with our parents and really enjoy sharing all of the learning and fun we have at the nursery including parent and family events.
My staff team are amazing; they are enthusiastic and passionate about their roles as well as being qualified and motivated educators


Nicole

Nicole Donaghey

Job Title: Deputy Manager

Joined: 2024

Hi I'm Nicole


I am the Deputy Manager at Twizzle Tops The Willows.
I have a lot of management experience and have worked in nurseries for a long time! I love my Job and I am always looking for ways to learn and evolve my practice.


Jenny

Jenny Brooks

Job Title: Room Leader 0-2's

Hi, I’m Jenny,


I have been at Twizzle Tops since May 2022.


I am passionate about working with children and ensuring they feel happy and secure at the nursery while learning.


I believe in creating a fun and exciting but warm and welcoming environment for the children in our care.
I support the manager and staff team in ensuring that every child’s needs are met.


Roisin

Roisin Lee

Job Title: 3rd in Charge/Baby Room Lead

Joined: 2022

Level 3 Childcare


Lucy

Lucy Garraghan

Job Title: 2-5's Room Leader

Level 3 childcare


Leah

Leah Papper

Job Title: Early Years Practitioner

Level 3 childcare


Lamisa

Lamisa Ali

Job Title: Early Years Practitioner

Joined: 2023

Level 2 childcare


Grace

Grace Dear

Job Title: Assistant Early Years practitioner

I am currently working towards my Level 3 Early Years Educator qualification.


Lucy

Lucy Waite

Job Title: Assistant Early Years practitioner

I am starting out a career in Early years education and Twizzle Tops is the perfect place to do this!


Lauren

Lauren Carmichael

Job Title: Assistant Early Years Practitioner

Joined: 2023

Currently studying Level 2


Emily

Emily Caswell

Job Title: Assistant Early Years Practitioner

Joined: 2024

Hi I am Nicole


I am so excited and eager to learn more, I hope to start my qualification soon!! I'm learning so much at Twizzle Tops and I really love being a part of the team here.