Twizzle Tops Day Nursery The Willows

10 Willows Link, Stevenage SG2 8AR
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9.9 79 Reviews
  • Twizzle Tops Day Nursery The Willows, Stevenage
Twizzle Tops Day Nursery Willows.

The staff team strive to provide a home from home for the children and deliver an ethos of learning through play.

The team are qualified and each bring different early years experience to the setting.

Twizzle Tops works in partnership with parents to cater to the needs of individual families.

Twizzle Tops believes in making every day a 'magical day of learning through play!'

Care Provided by Twizzle Tops Day Nursery The Willows

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care

Good to Know

  • Person in charge
  • Charlotte Rospo (Nursery Manager)
  • Number of Childcare Staff
  • 10
  • Total Places for Children
  • 50
  • Age Range
    • from 0 years 2 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:00-19:00
    Tuesday 07:00-19:00
    Wednesday 07:00-19:00
    Thursday 07:00-19:00
    Friday 07:00-19:00
  • When Closed
  • Bank Holidays

Funding & Fees Guide for Twizzle Tops Day Nursery The Willows

  • 0-3 Years: Half Day = £51, Full Day = £81, Weekly = £380, Additional Hour = £12.
    3-5 Years: Half Day = £48, Full Day = £73, Weekly = £345, Additional Hour = £12.


  • The nursery is open from 8am – 6pm. If you require the extra hour between 7am and 8am or 6pm and 7pm you will have to pre book this session. The cost of the extra hour will be £12.


Twizzle Tops Day Nursery The Willows Reviews (79)

Total of 79, showing 61-79
9.9

Twizzle Tops Day Nursery The Willows has a Review Score of 9.9 (9.902) out of 10, based on 13 reviews in the last 2 years. Over all time Twizzle Tops Day Nursery The Willows has 79 reviews.

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Overall Experience  Overall Experience 5.0 out of 5

My son loves attending this nursery. The staff are fantastic and I am happy and comfortable to leave him in their care while I am at work. The day sheets provided to me at the end of each of his sessions are wonderful to let me know how he ate and what he enjoyed that day and help me feel like a part
of his day even though I wasn't there. Two massive thumbs up for Twizzle Tops Day Nursery Stevenage.

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Overall Experience  Overall Experience 5.0 out of 5

The girls there are absolutely great! My daughter loves her set days there and often doesn't want to leave when I collect her. Due to my work commitment, some days are longer than others, but me being able to collect her anytime before 7 pm without a charge and a worry is just perfect!
My daughter's
learning has really stepped up a notch too, She knows all her classmate's names and is starting to sing nursery rhymes, couldn't be happier!

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Overall Experience  Overall Experience 5.0 out of 5

A really nice nursery with a good atmosphere.
Friendly and professional staff.
They take care of my child's needs.

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Overall Experience  Overall Experience 5.0 out of 5

My children absolutely love this nursery, we enjoy attending all the different events which are organised by the excellent management, both my girls love the soft play area which is provided in the centre. Management and staff are so welcoming, and I know my girls are happy and well looked after at
Twizzle Tops.

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Overall Experience  Overall Experience 5.0 out of 5

I am so impressed with the care and attention my daughter receives at Twizzle Tops. The manager has just come back from maternity leave and I can honestly say that the changes that have been made are amazing! My daughter always comes home with art work she has done and is always telling me new things
she has learnt at nursery. I absolutely love the facebook page and newsletter, it keeps me reassured that my daughter is having a great time at nursery. The staff are so friendly and welcoming and I know that my daughter is well cared for. I can't praise this nursery enough!

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Overall Experience  Overall Experience 5.0 out of 5

My son has been attending the nursery since he was 9 months old. He absolutely loves it. He is learning so much so quickly. The most recent addition of forest school is his absolute favourite. I was so pleased to hear him talking about shrubbery and birds whistling. I like that the staff at the nursery
incorporate things that are happening with the children outside of the nursery setting into their learning. For example, I mentioned to the staff that my little one was having his first visit to the dentist. When I picked him up for the appointment he had been learning about what happens at the dentist. He got there and climbed into the chair and opened his mouth and was totally unfazed by the process. Thank you so much.

Reply from Melanie Auston, Nursery Manager at Twizzle Tops Day Nursery The Willows

Thank you so much. This is why we think Parent Partnership is so important and plays a major role in the children's development. The Parents Committee will extend this further.


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Overall Experience  Overall Experience 5.0 out of 5

My son is attending Twizzle Tops Day Nursery for a year now and I couldn't be happier, I know I couldn't find a better place for him. He developed great, he learned so much, I know he is good looked after and loved. About all the staff there, I trust them 100% to leave my son in their good hands every
day with no concerns and I think that said thank you all for everything you're doing and for being so great.

Reply from Melanie Auston, Nursery Manager at Twizzle Tops Day Nursery The Willows

Thank you very much Georgiana, it is a great pleasure and we have loved seeing the change and growth in your lovely son.


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Overall Experience  Overall Experience 5.0 out of 5

I can't praise this nursery enough with how well they care for my son. He has been attending for a year now and he has learnt so much. The staff always do fun things with the children and the facebook updates with photos is great. We love the weekly newsletter and all the events that they do. Our son
is always happy and never wants to leave. Now that they are starting forest school this has been the cherry on the top for us!

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Overall Experience  Overall Experience 5.0 out of 5

My daughter absolutely loves coming to nursery. She talks about nursery all the time and all her favorite teachers! The staff are amazing and management are so friendly and approachable! My daughter always comes home with things she has made and I love it that the children are always going out to visit
different places. I am so glad I chose this nursery as my daughter has absolutely blossomed!

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Overall Experience  Overall Experience 4.0 out of 5

My daughter enjoys attending Twizzle Tops and has thrived in the time that she has been there. The staff are always helpful, friendly and welcoming to parents and children. I would highly recommend Twizzle Tops to friends and family.

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Overall Experience  Overall Experience 4.0 out of 5

We are very happy with all the staff. They were very patient and helped our son to settle in the nursery. He always tells us about the different activities that he does with his teachers. There is also a good communication between the nursery, teachers and parents.

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Overall Experience  Overall Experience 5.0 out of 5

Twizzle Tops Nursery has many advantages
1. Opening times is from 7am to 7pm
2. All the staff are really very hard worker and know really how to take care of children
3. There are lots of activities each week so children can enjoy
4. The Manager of the nursery is very hard worker and she can
deal with any situation wisely
5. Meals are offered during the day so there are no worries about children's food
6. All the staff are very friendly


I highly recommend this nursery.


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Overall Experience  Overall Experience 5.0 out of 5

I love the nursery and my son is very happy there. My only issue is with late fees which are ridiculously excessive (£25 + £5 per day) I didn't mark the nursery down on this as it's a central company issue, not Twizzle Tops Stevenage.

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Overall Experience  Overall Experience 4.0 out of 5

My little girl has been attending since 9 months old and is now 2. I'm happy with the nursery and she seems to be happy there.
The staff work extremely hard and communication with the nursery has been good. Very accommodating if I need extra sessions etc.

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Overall Experience  Overall Experience 5.0 out of 5

Twizzle Tops Nursery Stevenage have been a fantastic support to my daughter. She currently learns signing language to communicate fully with her dad and some of his friends. The staff in the baby room have taken it upon themselves to learn some of the signs she uses and encourage her in this skill.
I couldn't have asked for a more supportive and pro-active team to be looking after my girl.


Thank you Twizzle Tops :-)


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Overall Experience  Overall Experience 5.0 out of 5

All the staff at the nursery setting are amazing and helpful. My son loves his morning sessions and on days when he is a little reluctant to leave me there is always a friendly member of staff to take him and get him laughing and smiling instantly. My son talks fondly of each member of staff and I know
when I drop him off he gets the best care and has the best day.

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Overall Experience  Overall Experience 5.0 out of 5

Nursery staff are really helpful and friendly and so good with all the children. My child has come on leaps and bounds since attending Twizzletops.
So pleased we sent our child here on recommendation and will be sorry when the time comes for my child to leave.

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Overall Experience  Overall Experience 4.0 out of 5

Fantastic place for my child to stay, play, learn and build her social life. Excellent staff, always ready to answer my questions. Couldn't be happier any where else. My child feels comfortable when she is in your care. Thank you.

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Overall Experience  Overall Experience 5.0 out of 5

The nursery I have chosen is the best thing and choice I've made! Everything is perfect, my child is enjoying every second in that nursery and can't wait to go again. So happy that I made that choice and looking forward to every next day that my child is going to spend there! Thank you for everything
that you are doing for my child and everything that you will do from the bottom of my heart!

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Current Review Score: 9.9 (9.902)

Overview of Review Score

The Review Score of 9.9 (9.902) out of 10 for Twizzle Tops Day Nursery The Willows is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.902 for Twizzle Tops Day Nursery The Willows is calculated as follows: ( (139 Excellents x 5) + (13 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 153 Ratings = 4.902

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Twizzle Tops Day Nursery The Willows is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 number of registered child places is 10, which has been reached with 13 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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Meet the Team (11)

Charlotte

Charlotte Rospo

Job Title: Nursery Manager

Hi, I am Charlotte; I am the nursery manager of Twizzle Tops Day Nursery, The Willows.
I have been the Manager here since the summer of 2022 and helped facilitate our move to The Willows in January.
I have worked hard to ensure the nursery is a home from home environment for our children. I strive to create solid partnerships with our parents and really enjoy sharing all of the learning and fun we have at the nursery including parent and family events.
My staff team are amazing; they are enthusiastic and passionate about their roles as well as being qualified and motivated educators


Nicole

Nicole Donaghey

Job Title: Deputy Manager

Joined: 2024

Hi I'm Nicole


I am the Deputy Manager at Twizzle Tops The Willows.
I have a lot of management experience and have worked in nurseries for a long time! I love my Job and I am always looking for ways to learn and evolve my practice.


Jenny

Jenny Brooks

Job Title: Room Leader 0-2's

Hi, I’m Jenny,


I have been at Twizzle Tops since May 2022.


I am passionate about working with children and ensuring they feel happy and secure at the nursery while learning.


I believe in creating a fun and exciting but warm and welcoming environment for the children in our care.
I support the manager and staff team in ensuring that every child’s needs are met.


Roisin

Roisin Lee

Job Title: 3rd in Charge/Baby Room Lead

Joined: 2022

Level 3 Childcare


Lucy

Lucy Garraghan

Job Title: 2-5's Room Leader

Level 3 childcare


Leah

Leah Papper

Job Title: Early Years Practitioner

Level 3 childcare


Lamisa

Lamisa Ali

Job Title: Early Years Practitioner

Joined: 2023

Level 2 childcare


Grace

Grace Dear

Job Title: Assistant Early Years practitioner

I am currently working towards my Level 3 Early Years Educator qualification.


Lucy

Lucy Waite

Job Title: Assistant Early Years practitioner

I am starting out a career in Early years education and Twizzle Tops is the perfect place to do this!


Lauren

Lauren Carmichael

Job Title: Assistant Early Years Practitioner

Joined: 2023

Currently studying Level 2


Emily

Emily Caswell

Job Title: Assistant Early Years Practitioner

Joined: 2024

Hi I am Nicole


I am so excited and eager to learn more, I hope to start my qualification soon!! I'm learning so much at Twizzle Tops and I really love being a part of the team here.