Riverside Nursery Schools, Grosvenor House

Grosvenor House, Grosvenor Road, Twickenham TW1 4AD
Submit a Review
9.6 67 Reviews
  • Riverside Nursery Schools, Grosvenor House, Twickenham
Grosvenor House Nursery School is conveniently located just moments from Twickenham station. The Nursery welcomes children from 3 months to school age, and they are split across two buildings, next to each other, to provide specialist facilities for every age group.

Show Riverside Nursery Schools, Grosvenor House on the Map

Care Provided by Riverside Nursery Schools, Grosvenor House

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Person in charge
  • Fiona Williams (Head Educator)
  • Number of Childcare Staff
  • 19
  • Total Places for Children
  • 106
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 08:00-18:00
    Tuesday 08:00-18:00
    Wednesday 08:00-18:00
    Thursday 08:00-18:00
    Friday 08:00-18:00
  • When Closed
  • Bank Holidays & 1 week at Christmas

Funding & Fees Guide for Riverside Nursery Schools, Grosvenor House

  • Under 3 years Monthly Fee: Fulltime £1950 / 4 days £1686 / 3 days £1265 / 2 days £870

    Non-refundable registration fee - £100 / Refundable deposit - £500

  • Please contact us for any further information you require regarding our fees.

Riverside Nursery Schools, Grosvenor House Reviews (67)

Total of 67, showing 1-20
9.6

Riverside Nursery Schools, Grosvenor House has a Review Score of 9.6 (9.644) out of 10, based on 20 reviews in the last 2 years. Over all time Riverside Nursery Schools, Grosvenor House has 67 reviews.

Overall Experience

  • 55
  • 11
  • 0
  • 1
  • 0

Date Published

67
0
1
20
47

Review from H F (Mother of Child) published on 21 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

Be aware that the photos shown here are not for this nursery, they are for the affiliated pre-school opposite for older children. The rooms at Grosvenor House unfortunately do not look like this at all. Our son attended this nursery for 2.5 months and we did not have a great experience. He came home
most days dirty with food smeared all down his front (easily avoided with a bib?!). You can't pick up or drop off to the room itself which I assume is due to the layout but means that you can never see your child and the carers in situ. We always had to ask lots of questions on pick-up to get any information about how our son got on or what they did that day. The room which we saw during the settles is OK, but doesn't have many colours or lots of toys and activities like other nurseries we've seen. Our son (who is normally very easy-going and adaptable) cried at every drop-off and pick-up here - at his new nursery this never happens anymore. Every child's different of course but this was our experience.

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from Caitriona P (Mother of Child) published on 23 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughters have been attending Riverside since they were 1 year old and now in pre-school. They have grown up so much in the space of 2.5 years.
We’ve been very happy with how well our daughters are taken care of by all staff, who create a nurturing and safe environment.
They have developed independence
and a deep interest in learning across all levels.
They also have fun and enjoy playing, singing dancing and mealtimes with their friends.
Although there is a shortage of outdoor space, this hasn’t been an issue for us due to the quality of the indoor space, trips to forest school and regular walks/ garden time.
They are always happy to go to preschool and this has always been the best sign for us.
I would have no hesitation in recommending Riverside to any potential new parents.

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from L M (Mother of Child) published on 22 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son’s preschool experience has provided a solid foundation for future learning and I have no doubt it will make the transition to school that much easier for him and us in September. The caring teachers foster a warm, inclusive environment, nurturing both academic and social skills. The classrooms
and creative activities make learning fun, whilst still being anchored by EYFS. The staff and environment encourage creativity and self-directed activities in the spirit of Montessori.
The nursery makes up for the limited outdoor space with the wonderful indoor climbing structures, my son enjoys exploring the local neighbourhood on guided walks and the nursery makes use of the great local green spaces and compensates through the use of forest school and yoga classes, all of which capture my son's imagination and expose him to new ways of learning through nature and movement. The biggest accolade I can give is my son being happy to go in every day. We all love this nursery and the staff.

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from A T (Father of Child) published on 21 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

While overall we are satisfied with the nursery, there are 2 areas of improvement:
1. The pickup procedure is not safe. Since the lockdown, parents are (still) not allowed into the nursery and are required to queue outside on a narrow pavement. For those picking up with their older children, this creates
a safety problem as the traffic is quite busy around the pickup time. I’ve seen a child almost getting hit by a passing car.
2. Communication is pretty poor. Phone is never picked up during the drop-off / pick-up time. Messages on the app are not responded to.
I’m happy to discuss this with the staff, but I and other parents have been raising these issues for a while now and haven’t got any resolution.

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from G M (Mother of Child) published on 21 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son has been at the nursery since he was 18 months and he is now 4.
He has experienced the care of babies/toddlers and now their pre-school setting and absolutely loves Riverside.
The team are communicative, caring and personable.
The setting is clean and modern has many amenities that I did not
find when scoping other nurseries, and my research was extensive before settling here.
The food, menu choices and variety are exceptional and give me peace of mind that my son is eating very well when in attendance.
The application that the nursery uses to communicate with parents is really helpful and makes sharing messages with them super easy.
I am 100% happy with the nursery and it’s a pleasure to see my son go in with such excitement every morning, and full of stories and experiences to share with me at the end of every day.
I would recommend this nursery to all prospective parents time and time again.

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from J K (Mother of Child) published on 21 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We moved our daughter to Grosvenor House after a less-than-positive experience at another nursery. We were anxious about moving her but now wish we had done it sooner. The team worked so hard to settle our daughter and put our minds at ease. The staff really care about the children and you can see their
genuine connections. We receive updates and pictures of what they’ve been up to and key developmental updates. Our daughter talks about the staff and her friends all of the time and her development has progressed so much during her time there.

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from Inga T (Mother of Child) published on 20 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I’ve been using the services of this nursery for the last 4.5 years since we moved in the area with our oldest daughter who was in babies 2 at the time. Also, my youngest is attending and is now in preschool.
I can recommend this nursery for several reasons:
- they listen to feedback and take action
where necessary
- food is healthy and good quality
- kids are loved, and they receive cuddles based on their individual needs; no one is too old for cuddles here which is not the case in a nearby nursery
- the developmental activities are really good, my two girls have grown to love baking, making food, tracking, learning letters etc. There’s good support for potty training and sleep issues
- they learn lots on their regular walks and forest school, therefore, the lack of a garden hasn’t been an issue at all
- the distance to the station is great for working parents and so does the option to extend the hours

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from Linda C (Mother of Child) published on 20 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Best nursery ever.
Our child loves going there, even though she is very shy, now she has made new friends and treats the teachers as friends.
The app is ideal for tracking when they sleep and what they eat.

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from M H (Father of Child) published on 20 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very welcoming and loving team. We have been very lucky to be able to bring our son to the nursery when he turned 3. He has been recently adopted and the team have been great to settle him in, to make him feel safe and welcome. Also gives us reassurance of how he's doing and he has really flourished.

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from Francesca G (Mother of Child) published on 20 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our daughter has been at Grosvenor House for a year now, two days a week, since she was 11 months old and she couldn’t love it more. From the office staff who greet her (in particular!) to the key workers in each room, everyone has a smile on their face and this has meant we’ve never had tears at drop-off.
She runs in eager to start her day at nursery and see everyone. She loves circle time and has so much fun singing and then running about with the soft balls etc out front. The nursery takes cleanliness and sickness very seriously and will always message parents with updates if someone in the room has fallen poorly. This allows us to mitigate illness, which we haven’t experienced much of in comparison with other friends at different nurseries. We’d recommend Grosvenor House to anyone considering nursery care for their children.

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from B M (Father of Child) published on 19 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our daughter recently started with the nursery and our experience so far, including with administration before starting and settling in days, has been excellent- with friendly, caring and compassionate staff and great care both for our daughter and for us as first-time parents. We particularly value
the careful and thoughtful development of our daughter and the very thoughtful update messages and photos showing her progress in class.

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from D S (Mother of Child) published on 19 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My two children attend Riverside Nursery (Grosvenor House) and I would absolutely recommend it. Friendly, caring and engaging staff and great communication with parents. I love that the kids are taken out and get to know the local area. I can rest easily knowing that my children are in good hands.

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from G L (Mother of Child) published on 14 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son joined at thirteen months old and since then he has loved coming to nursery. Even when it comes to weekends he asks to go to nursery! Good range of activities. The staff know my son very well and I couldn’t thank them enough for the care they give.

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from Annaleise H (Mother of Child) published on 6 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son attended Riverside Nursery Schools, Grosvenor House from October 2021 to February 2023, starting in Babies 1 and moving through to Tweenies. I cannot rate Grosvenor House highly enough. The entire team were caring, considerate and supportive, not to mention having a thorough understanding of
my son’s personality and his journey.
My son flourished there; learning, making friends and creating bonds with his practitioners. One day, I was able to take a sneak peak at my son as he enjoyed an activity, he looked sublimely happy with his peers which was a joy to behold.
Unfortunately, we left the nursery in February 2023 to relocate to Australia. To this day, my son talks about his friends and his favourite practitioner. These people truly made an impact and became like an extension of our family.
For any parent who is nervous about their child starting day care, please consider Grosvenor House. As a parent, you’ll be listened to and well informed and your child will be nurtured and loved. Thank you all at Grosvenor House!

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from Richard F (Father of Child) published on 5 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Both our son and daughter have attended Riverside, Grosvenor House, for a number of years. The staff are always friendly and accommodating and take a keen interest in our little ones. Our son can be a little shy but he's been coaxed from his shell and loves going in. My daughter left 2 years ago and
still runs to give the staff a hug whenever we collect our son.
It's a great nursery school.

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from D P (Mother of Child) published on 1 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our experience with Riverside Nursery has been great so far. Our daughter didn't take long to settle in and she is happy going to nursery every morning. We are confident she is cared for and is developing well. It's great to see the wide variety of activities that are done with the children. The communication
between staff and parents is amazing and any queries are always answered very quickly.
The team at Riverside are very friendly, professional and accommodating. Very happy with our choice of nursery for our daughter.

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from A Z (Father of Child) published on 1 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We've had both our children grow up at Riverside Nursery, our son who's now off at school, and our daughter who will be moving to school this year.
Riverside have been a fantastic part of our life - their care is full of love, and we see them as an extended part of the family.
I wouldn't hesitate
to recommend them to anyone.

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from S B (Mother of Child) published on 1 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Absolutely fantastic. Our little girl has been at Riverside Nursery for nearly a year (since 6 months old) and we hope she will stay there and move up into the pre-school. The staff are proactive, consistent, helpful and perceptive. They know our daughter so very well and she loves getting to the front
door for drop off every day. The activities she does are varied, well documented and meaningful for her development.

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from N O (Mother of Child) published on 27 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My child started at the age of 12 months with Riverside Nursery Grosvenor House and we couldn’t have asked for a better nursery. The staff are exceptional, attentive, kind and caring. In a little more than a year, I’ve seen my child blossom through her time at nursery. I’m so grateful to each of the
team for taking such good care of the children and keeping parents well informed and up to date. The team are always happy to offer advice but also respect all requests without judgement. I would wholeheartedly recommend them to anyone in the area.

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Review from Rosanna M (Mother of Child) published on 27 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Can't rate this nursery highly enough. It took a very long time to settle my son (Covid baby) and the staff have showed nothing but an abundance of compassion and care from the beginning. The communication from staff to parents is excellent. My 1 year old is starting next month and I'm not anxious at
all knowing the care he will receive will be excellent!

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Current Review Score: 9.6 (9.644)

Overview of Review Score

The Review Score of 9.6 (9.644) out of 10 for Riverside Nursery Schools, Grosvenor House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 20 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.748 for Riverside Nursery Schools, Grosvenor House is calculated as follows: ( (204 Excellents x 5) + (17 Goods x 4) + (8 Satisfactorys x 3) + (9 Poors x 2) ) ÷ 238 Ratings = 4.748

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.896 Points relating to the number of positive Reviews for Riverside Nursery Schools, Grosvenor House is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 106 number of registered child places is 21.2. 19 Positive Reviews ÷ 21.2 = 0.896

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about Riverside Nursery Schools, Grosvenor House

What is the Age Range of Children that Riverside Nursery Schools, Grosvenor House accepts?

Riverside Nursery Schools, Grosvenor House accepts Children aged from 0 years 3 months to 5 years 0 months.

What Days & Hours is Riverside Nursery Schools, Grosvenor House Open?

Riverside Nursery Schools, Grosvenor House is open: Monday 08:00-18:00, Tuesday 08:00-18:00, Wednesday 08:00-18:00, Thursday 08:00-18:00, Friday 08:00-18:00.

How many Children does Riverside Nursery Schools, Grosvenor House have capacity for?

Riverside Nursery Schools, Grosvenor House has capacity for a total of 106 Children.

How far is Riverside Nursery Schools, Grosvenor House to the centre of Twickenham?

0.1 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Riverside Nursery Schools, Grosvenor House to verify any information. View our terms and conditions. Riverside Nursery Schools, Grosvenor House has a Platinum Service – more info.