West Street Nursery

1 Maxim Road, Erith DA8 1FA
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9.5 45 Reviews
  • West Street Nursery, Erith
West Street Nursery is dedicated to a fun and stimulating approach to early years development and education.

Within a safe, friendly and fun environment, with both indoor and outdoor play areas, children are supported by qualified staff in developing a wide range of skills and interests.

Located in Erith, Kent, the nursery was rated 'Good' by Ofsted in October 2018 and provides 86 places for children aged from six months to five years.

The nursery is managed by the Early Year's Alliance, whose contribution to the sector is highly-regarded throughout England. All activities are planned in accordance with the Early Years Foundation Stage (EYFS) and there is a strong focus on healthy eating.

The nursery is open from 8.00am - 6.00pm Monday to Friday, 52 weeks of the year, excluding bank holidays and three staff training days.

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Care Provided by West Street Nursery

  • Type of Service
  • Day Nursery – Voluntary / Not for Profit Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Person in charge
  • Paula Sweeney (Manager)
  • Number of Childcare Staff
  • 20
  • Registered Charity Number
  • 1096526
  • Total Places for Children
  • 86
  • Age Range
    • from 0 years 6 months
    • to 5 years 0 months
  • Opening Times
  • Monday 08:00-18:00
    Tuesday 08:00-18:00
    Wednesday 08:00-18:00
    Thursday 08:00-18:00
    Friday 08:00-18:00
  • When Closed
  • Bank Holidays

Funding & Fees Guide for West Street Nursery

  • Full Day £45.00 to £52.00 per day

West Street Nursery Reviews (45)

Total of 45, showing 21-40
9.5

West Street Nursery has a Review Score of 9.5 (9.548) out of 10, based on 10 reviews in the last 2 years. Over all time West Street Nursery has 45 reviews.

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Review from Rachel W (Mother of Child) published on 23 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This nursery is lovely - my son is so happy here and it's lovely to know he enjoys being here when I am at work. He really loves coming here.

Reply from Paula Sweeney, Manager at West Street Nursery

Thank you so much for taking the time to post this review for West Street Nursery it is much appreciated. It is a pleasure having your son at our nursery.


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Review from Alina A (Mother of Child) published on 5 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My little girl started here when she was a toddler all the staff are great helped her extremely well with her speech I couldn’t ask for more. I was so nervous about putting her in nursery but after the first visit, they made us feel welcome, and trusting in them to look after my child and do wonders
with her. I also have my 2-year-old son in the nursery and he loves it and all the staff. I also like how staff report what they have been doing each day and if you have any problems they're so easy to talk to. I would really recommend it to anyone in the area. My little boys has come on so much since being there.

Reply from Paula Sweeney, Manager at West Street Nursery

Thank you so much for you review regarding our nursery it is much appreciated. I cannot express how encouraging and rewarding this makes me as a Manager of West Street feels that you feel like this. Your review will be shared with all my staff.
It has been absolute pleasure having your children at the nursery. Thank you for your continued support.


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Review from Hafiza S (Mother of Child) published on 29 October 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

West Street Nursery has been a fantastic nursery for my child. I have seen him go from strength to strength and the staff are extremely involved, supportive and caring.
As a mother, I was always at peace with my child attending.
The staff always take the time to attend to and support the needs of
my child, working closely with myself and other family members in supporting my child also.
My son had a speech delay and I was very well supported in the identification of this and in devising support plans at the nursery and home.

Reply from Paula Sweeney, Manager at West Street Nursery

Thank you so much for your review, it was an absolute pleasure having your son at our nursery seeing him develop over the time he attended. Also thank you for your support as a parent that you gave all my members of staff.
Kind regards
Paula


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Review from I O (Father of Child) published on 14 July 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My child started out in the Baby room at West Street Nursery and is now in the Preschool room. She has been at West Street for about 2 years now. There's this positive atmosphere at West Street Nursery that gives a parent confidence every time you drop your child. The facilities are really great and
teachers always give you feedback about your child's development. In addition to the feedback from teachers, the app gives you real-time updates as to what your child is up to and this just makes managing your child much easier. The staff at West Street seem very well picked as there seems to be a very high level of childcare competence across each of the rooms. A big thank you to everyone at West Street Nursery.

Reply from Paula Sweeney, Manager at West Street Nursery

Thank you, Iyobosa, for taking the time to review our nursery and your positive feedback; it is much appreciated by myself and my team. We look forward to having your daughter until she attends school; it has been a pleasure having her here and to see her grow and flourish over the past 2-years. Thank you for your continued support.
Kind regards.


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Review from S A (Mother of Child) published on 17 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter loves going to nursery, she always has a lovely time and enjoys her time there which makes me as a mother feel very happy, when I pick her up from her day at nursery she always tells me she can't wait to go back tomorrow, the staff are amazing, always friendly, always happy to assist me
with any needs or questions that I have and most of all my daughter likes the staff too.

Reply from Paula Sweeney, Manager at West Street Nursery

Thank you so much for taking the time to complete this review for our nursery, it is much appreciated by myself and my staff. I am so glad that she enjoys her sessions here. As always thank you for your continued support.


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Review from Florin C (Father of Child) published on 17 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Awesome experience for my child. I am happy for him. I like the kindness of the staff, the fact that I am informed about what our child is doing. I appreciate the fact the staff takes care of him.
Wonderful team.
Thank you!

Reply from Paula Sweeney, Manager at West Street Nursery

Thank you for taking the time to complete this review for West Street Nursery. I and my team are extremely happy with your comments. It is a pleasure having your son at our nursery and you and your wife always supporting us.


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Review from Raquel M (Mother of Child) published on 4 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter has been going to this nursery since she was four months old. She enjoys going there to play with her friends. I’m very happy with the way they are taking care of her, especially because I am a French speaker and the staff have learned some words so they can talk to her in French and I really
appreciated it. I recommend this nursery.

Reply from Paula Sweeney, Manager at West Street Nursery

Merci pour vos commentaires aimables (Thank you for your kind comments). Taking the time to review our nursery is much appreciated. We are so glad that you are happy with the childcare we provide for your daughter.


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Review from Albena T (Mother of Child) published on 2 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Excellent management. Friendly, professional and very caring staff. My daughter loves going there. She's been there for two months now and never said that she doesn't want to go. Even the opposite, she asks me sometimes during the weekend if we are going there.

Reply from Paula Sweeney, Manager at West Street Nursery

Thank you so much for taking the time to review West Street Nursery, we appreciate and value your comments and ratings. We are so pleased that your daughter has settled so well and is enjoying her nursery life with us. Thank you again for your support.


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Review from Bernadette B (Mother of Child) published on 28 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent. We recently moved from South Africa to the UK, with all the upheaval, my 17-month-old son has taken to the nursery and teachers surprisingly well. After being there for two weeks we received a teacher's report, and wow it couldn't be more spot on. This was reassuring, as it showed how well
the teachers knew him and his little personality.

Reply from Paula Sweeney, Manager at West Street Nursery

We are so pleased that he has settled so well here at West Street Nursery and has taken to our staff and his peers and is engaged in the room. Thank you for taking the time to review us it is much appreciated.


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Review from Mary A (Mother of Child) published on 28 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The nursery is of a good standard. Ever since my child has been attending the nursery, I've noticed a good impact on his life. The nursery assistants are well trained and organised. The environment is very conducive.

Reply from Paula Sweeney, Manager at West Street Nursery

Thank you for taking the time to review our nursery. It is very encouraging for myself and all the staff team at the nursery to receive your positive comments. Thank you again.


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Review from Zena B (Mother of Child) published on 28 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

West Street Nursery has cared for both my children, and they have been absolutely amazing each time, there isn’t one bad thing I can say about this nursery or their staff. My children grew so quickly while attending this nursery and they came on leaps and bounds. I’m so happy that I picked this nursery
for both of my daughters as I wouldn’t want anybody else caring for them.

Reply from Paula Sweeney, Manager at West Street Nursery

Thank you so much for taking the time to review our nursery; it is so much appreciated. It has been a pleasure having both your daughters attend our nursery, thank you for your continued support.


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Review from Elizabeth H (Mother of Child) published on 27 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Really happy with everything about West Street Nursery from drop off to pick up to communications and how they have dealt with covid. Great team of workers, who genuinely care about my child and are always there for help/advice. They have really made me have faith in when my child starts school. Would
100% recommend.

Reply from Paula Sweeney, Manager at West Street Nursery

Thank you for your kind words and comments regarding our nursery. It is very rewarding for us to receive these reviews. Thank you for your continued support, especially through these strange times at present.


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Review from K K (Father of Child) published on 3 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff, tuition, child safety, meeting learning, outcomes, facilities, customer service and the general atmosphere are very good.
Excellent nursery overall. The nursery has served as the main pre-school setting for my children.

Reply from Paula Sweeney, Manager at West Street Nursery

Thank you for your valid comments, it has been an absolute pleasure having your three children attend our nursery over the years. We will miss you all.


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Review from Ayesha S (Mother of Child) published on 19 February 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I highly recommend this nursery to everyone. My boy started nursery in April 2019 and settled really well in there which is really unbelievable because my boy is shy in nature and he doesn’t talk to anyone except Mum and Dad. I really appreciate the effort and patience of the staff towards my son. The
staff are very friendly, professional and experienced enough to identify the nature of children and plan the activities exactly with their interest and help them improve each day.

Reply from Paula Sweeney, Manager at West Street Nursery

Thank you for reviewing our nursery your comments are extremely kind. Our staff have found it a great pleasure to watch him flourish I am sure this will continue.


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Review from Nele (Mother of Child) published on 19 February 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Our child has been attending West Street Nursery since he was a baby. He is now in pre-school. We have been very happy with the nursery throughout this time and our son has a great time there. Staff are very friendly and engaging with the children. We receive regular updates through the app on our son’s
development and progress; the app is also a convenient tool to keep staff posted on holidays, sick days etc. Staff will also always make time when we drop off or pick up our son for a quick chat on how he is doing.
I would definitely recommend this nursery.

Reply from Paula Sweeney at West Street Nursery

Thank you for taking time to review the nursery. Myself and my staff are very proud that you have made these comments. It is a pleasure having your son at the nursery and seeing him develop.


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Review from Busayo E (Mother of Child) published on 22 July 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son enjoys going to this nursery. He has been to a few but settled in well here and looks forward to the next day at nursery. Lots of activities for the kids and I find it helpful that I can monitor what my child has had in terms of meals across the day and when he gets picked and dropped up at nursery
in real-time. The staff are friendly, engaging and helpful. Security at the nursery is top-notch and the nursery is always kept clean.
Thumbs up to the staff. I will definitely recommend this nursery to everyone.

Reply from Paula Sweeney at West Street Nursery

Thank you for your review of our nursery. It has been a pleasure having your son attend here. Also a big thank you for all your support in the past months.


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Review from Chloe G (Mother of Child) published on 18 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am very happy with this nursery. As a first time mum, it is very scary to leave your child at all let alone at the age of 9 months. A very warm welcome and I felt I could trust them 100%. I got lots of feedback when getting him, I get updates throughout the day. My son made good friends with the whole
team and it will be sad to have to say goodbye.

Reply from Paula Sweeney at West Street Nursery

Thank you for taking time to completed this review for West Street Nursery and your kind comments. It was a pleasure to see your son develop and grow whilst he was at the nursery. We will all miss him.


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Review from Bolanle O (Mother of Child) published on 28 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Lovely and friendly staff. I have been using the establishment for the last ten years and I am still impressed with their duty of care.

Reply from Paula Sweeney at West Street Nursery

It has been a pleasure having your 4 children and your support over the past ten years. Thank you for taking time to making a comment.


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Review from Tolu A (Mother of Child) published on 2 November 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

There aren’t words to express my gratitude and love for West Street Nursery. I had three children pass through the nursery and I can honestly say each class provided the right setting to enrich their development and skills. West Street Nursery felt like an extended family member, from the staff whom
we’ve come love and cherish to the other parents where friendship bonds have not been limited to the kids. Our children are a product of West Street Nursery's drive to nurture and support the children through all their key stages.
While at the nursery we found out one of our children had allergies to a number of foods. This was due to the support of the staff encouraging us not to give and put it down to being a fussy eater but kept on giving us supporting letters for our appointment until finally allergies were confirmed and that wasn’t the end of their support. Adapting their menu for him giving a free from alternative to what the others were eating encouraged inclusivity.

Reply from Paula Sweeney at West Street Nursery

Thank you for your review about our nursery, I am so pleased that your children and yourselves were extremely happy with the childcare we provide at West Street.


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Review from Priyanka P (Mother of Child) published on 2 October 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son just left the nursery to go to school, I would definitely recommend the nursery. Great staff and management. They were really welcoming and show great care. He enjoyed going to the nursery and he even requested to go on the weekends! So I knew my son was in good hands. He made lots of friends
there and adored all his teachers. He says, “West Street is the best”!

Reply from Paula Shone at West Street Nursery

We are so grateful for you spending time writing your review regarding your experience at our nursery.


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Current Review Score: 9.5 (9.548)

Overview of Review Score

The Review Score of 9.5 (9.548) out of 10 for West Street Nursery is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 10 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.6 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.967 for West Street Nursery is calculated as follows: ( (116 Excellents x 5) + (4 Goods x 4) ) ÷ 120 Ratings = 4.967

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.581 Points relating to the number of positive Reviews for West Street Nursery is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 86 number of registered child places is 17.2. 10 Positive Reviews ÷ 17.2 = 0.581

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

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Awards / Recognitions (3)

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Meet the Team (4)

Paula

Paula

Job Title: Early Years Manager

Joined: 2008

I have worked in Early Years Education for over 25 years and have been the Early Years Manager at West Street Nursery since 2008. I enjoy leading a large team who creates a home from home environment for our nursery.


Amy

Amy

Job Title: Acting Assistant Manager & Toddler Room Lead Early Years Educator

Joined: 2005

I have an NVQ Level 3 in Children's Learning, Care & Development and I lead the Toddler Room here at West Street Nursery. I am currently Acting Assistant Manager and support the Early Years Manager with the day to day running of the nursery.


Pauline

Pauline

Job Title: Lead Early Years Educator

Joined: 2007

I have an NVQ Level 3 in Children's Learning, Care & Development and I lead the Baby Room here at West Street Nursery.


Anne

Anne

Job Title: Pre-School Lead Early Years Educator

Joined: 2011

I have an NVQ Level 3 in Children's Learning, Care & Development and I lead the Pre-School Room here at West Street Nursery.


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