Oak Tree Nursery

Marlborough Road, Ilfracombe EX34 8JL
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Top 20 award
9.9 175 Reviews
  • Oak Tree Nursery, Ilfracombe
Oak Tree Nursery is a Early Years Alliance childcare service located in Ilfracombe and offers 42 Ofsted-registered places.

The nursery offers high-quality care and learning opportunities, provided by a friendly and well-qualified team who follow the EYFS.

The nursery is open from 8am-6pm, Monday to Friday, 51 weeks of the year, excluding bank holidays and three staff training days.

Oak Tree Nursery offers a stimulating approach to early years development and learning for very young children. Within a safe, friendly and fun environment, children are supported by qualified, caring staff in developing a wide range of skills and interests.

The children enjoy learning through play experiences in bright indoor and outdoor play areas. The nursery recognises and understands the huge benefits that free flow play has on the positive development of very young children.

Every child is supported by a key person who understands their individual needs and offers special care and support to them. Rigorous health and safety and safeguarding policies and procedures are in place to ensure every child is protected and feels safe and happy.

The baby room offers babies and toddlers a home from home feel where children are safe, comfortable and supported, with access to a range of activities, resources and equipment to promote development and qualified, experienced staff who provide a friendly, personal approach to the childcare they provide.

The two to five-year-old room offers children the opportunity to develop skills for life, promoting independence. Children explore being able to cut up snack, self serve and even have a go at washing up.

The nursery prides itself on making every opportunity a learning experience, children are able to self select to develop decision making skills and practitioners use children's interests to enhance the environment, plan for activities and new experiences.

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Care Provided by Oak Tree Nursery

  • Type of Service
  • Day Nursery – Voluntary / Not for Profit Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Person in charge
  • Stella Freebody (Manager)
  • Number of Childcare Staff
  • 11
  • Registered Charity Number
  • 1096526
  • Total Places for Children
  • 42
  • Age Range
    • from 0 years 2 months
    • to 5 years 0 months
  • Opening Times
  • Monday 08:00-18:00
    Tuesday 08:00-18:00
    Wednesday 08:00-18:00
    Thursday 08:00-18:00
    Friday 08:00-18:00
  • When Closed
  • Bank Holidays & 1 week at Christmas

Funding & Fees Guide for Oak Tree Nursery

  • Full day Session Babies £53.00
    Full Day Session Toddlers £53.00
    Full Day Session Preschool £53.00
    AM/PM Session £33 All ages

  • Lunches and tea are provided by our on site cook and are currently costed at £2.00 per meals as these are not covered by funding. Food costs are included in private bookings.

Oak Tree Nursery Reviews (175)

Total of 175, showing 141-160
9.9

Oak Tree Nursery has a Review Score of 9.9 (9.946) out of 10, based on 20 reviews in the last 2 years. Over all time Oak Tree Nursery has 175 reviews.

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Review from Jaime B (Mother of Child) published on 21 February 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Daughter has attended Oak Tree since she was 9 months old. She has thrived as a child and loves going to see her friends, they do so many different activities with the children which we would not be able to do at home. They also have a lovely garden so they can play outside and not be indoors all
day long. All the staff are great and willing to help and deal with any problems that you might need their help with. I would definitely recommend Oak Tree to any other parent.

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Review from K C (Mother of Child) published on 21 February 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Oak Tree Nursery have been amazing in enhancing my daughter's development in all area’s, the care they show towards my daughter is second to none. My daughter asks every day if she can go to nursery she enjoyed it that much. There will be hesitation in sending my second daughter to Oak Tree :) any issue
I may have the staff are more than happy to help :)

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Review from Melissa N (Mother of Child) published on 16 February 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Oak Tree is a fantastic nursery. All the staff are so welcoming, friendly and fantastic at what they do. The environment is perfect. I have sent both my boys here and will send my daughter when she reaches age.

Reply from Stella Freebody, Manager at Oak Tree Nursery

Thank you for your review of our nursery. It is lovely to hear how you feel about our environment - we work hard to make it as enabling as possible. We have enjoyed having both your sons here and look forward to when your daughter can start with us.


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Review from Emma (Mother of Child) published on 13 February 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I've used Oak Tree Nursery for all 4 of my girls and they have all loved it. All the staff are really professional, friendly and helpful and I think it's done my girls the world of good going to nursery from a young age.

Reply from Stella Freebody, Manager at Oak Tree Nursery

Thank you for your review of our nursery. We have enjoyed having all four of your girls at Oak Tree - each one is such a character and it has been our pleasure to watch them grow and thrive and to prepare them for their transition to school.


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Review from Nick P (Father of Child) published on 12 February 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Having had 2 children already go to Oak Tree there was no doubt that I wanted my youngest to go there too. I wouldn't want him to go anywhere else. He is always talking about his friends at nursery and how much he loves his key worker and the other staff. He loves that he can go outside and play whatever
the weather and he loves all the activities that he does at nursery.
My daughter started at Oak Tree when she was 2 up until she went to school. I was very apprehensive about her starting nursery because of her mobility problems and delayed speech but having already had my son go to Oak Tree previously, I knew the staff. I didn't have anything to worry about, they were fully accommodating and coped absolutely fine with my daughter's additional needs. She loved Oak Tree and still talks about it now.

Reply from Stella Freebody, Manager at Oak Tree Nursery

Thank you for your lovely review of our nursery. We are outside in all weathers and our children love that! The team plans activities based on careful observations of what the children are showing an interest in - we extend learning opportunities wherever possible. We are so pleased with your approval of our provision for your daughter - we do pride ourselves on recognising that each child is unique and individual and we are delighted that you feel our approach was of great benefit to your family.


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Review from John D (Father of Child) published on 7 February 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Oak tree is a fantastic nursery. There are so many good points it would be impossible to list them all so here's a few reasons why I highly rate them.


*The staff are so friendly and genuinely nice. *The communication between ourselves and the nursery has been great, we are constantly updated on

our child's progress and welfare. *They are all highly experienced professionals and I have asked them for advice on multiple occasions, each time receiving very useful information. *They cater for our child's dietary needs. (she's an awkward one) *My child is constantly learning and picking up new and important skills *Finally and Most importantly to myself I know my child is safe, she knows all the staff's names and talks about them and what they did that day after I pick her up.


I highly recommend this nursery!


Reply from Stella Freebocy, Manager at Oak Tree Nursery

Thank you for your lovely review of our nursery. The staff were delighted to hear how well received their advice has been and that it has helped you and your child. We do pride ourselves on working in partnership with our parents and we are so happy that this has worked well for your family - we are especially pleased that our comprehensive and thorough healthcare plan for dealing with necessary dietary requirements has been so effective in ensuring inclusion in our nursery. We have stringent policies and procedures to keep every child in our care safe and secure and we are proud that you feel your child is in good hands each time they attend.


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Review from J W (Mother of Child) published on 7 February 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The overall care my children receive is great. Staff take the time to get to know each child's individual needs. The outside space is perfect to explore and I feel it is extremely safe.
Food and drink is provided as there is an employed cook on site. I would, however, prefer to have the option of sending
my child in with a packed lunch, as this is what she would prefer. There is no "parent choice" in this area.

Reply from Stella Freebody, Manager at Oak Tree Nursery

Thank you for your review of our nursery. It is excellent to hear you feel our outdoor areas provide your children with the opportunity to explore and expand their curiosity - we have many exciting plans for the Spring! Please come and see us in setting to discuss the other points you have raised - I am certain that by working in partnership we can find a solution to any issue.


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Review from Lucy L (Mother of Child) published on 26 January 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My eldest daughter, who is now 7 and a half and is at school, was at Oak Tree Nursery once a week since she was 8 Months old. My four year old is also there now since she was 8 months old and she also loves it. Both of my girls have never complained about going to nursery and that is down to the lovely
staff who always make me and my children very welcome when we walk through the door. I will be very sad to say goodbye in September when my daughter starts school and I want to thank every member of staff past and present for looking after our children so well. I am always recommending the nursery to other parents with young babies as in my opinion it is the best in the area.

Reply from Stella Freebody, Manager at Oak Tree Nursery

Thank you for this lovely review of our nursery. We too will be sad to say goodbye when your daughter leaves us to go to school - it will be the end of an era! We have taken great pride in helping both your children gain the most from their time at Oak Tree and it is always bittersweet for the team when we watch the children leave us and move on. It's so good to hear that you find our environment warm and welcoming - we believe that we work best when we work in tandem with parents and carers - it enables us to provide an excellent level of practice at all times.


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Review from Natasha M (Mother of Child) published on 25 January 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son has been going to Oak Tree Nursery for nearly 3 years, he can’t wait to get in there and he always comes out with a huge smile on his face. The staff are amazing and he loves them all. He used to be a bit shy but he has come right out his shell, he has improved so much on his language and how
he is generally. I would 100% recommend this nursery.

Reply from Stella Freebody, Manager at Oak Tree Nursery

Thank you for your review of our nursery. We have enjoyed every moment that your son has spent in nursery. He is growing into a thoughtful, kind, polite young man and is an excellent role model for the younger children - he helps them learn the routines and where things live in nursery (toys and books, etc.) and is just an absolute delight to have in session. We will miss him when he moves on to school.


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Review from Lee H (Father of Child) published on 25 January 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Oak Tree is a fantastic nursery with a dedicated team who provide excellent care and great learning opportunities for my children. My partner and I now have 2 children with them and their early years care right through to pre-school is always of the highest level of care, commitment and compassion.
I would highly recommend this nursery and hope they can continue to grow their resources to provide more opportunities for all the children.

Reply from Stella Freebody, Manager at Oak Tree Nursery

Thank you for your review of our nursery. We are always looking for opportunities to fundraise and involve parents in our setting and welcome ideas from parents and carers alike. The team is proud that their commitment to the children is apparent to the families that use our setting.


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Review from Caroline W (Grandmother of Child) published on 25 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have had many years experience of Oak Tree. My twin boys attended there and my granddaughter is currently attending. There is very little, if any fault I can find with the nursery and the staff do a fantastic job. Activities are always well thought out and provide the children with an enormous variety
to their day. Fees are a little high, but they are everywhere. The staff could do with a big pat on the back every now and then as they certainly do not work there for the wages!!


I recommend this nursery to all who ask and I am glad my granddaughter is having a fun and educational time there at present.


Reply from Stella Freebody, Manager at Oak Tree Nursery

Thank you for your review of our nursery. The team works extremely hard to create a range of activities that will engage all the children in our care and we are glad that these activities are providing your granddaughter with the stimulation she requires to develop to her fullest potential.


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Review from James B (Father of Child) published on 23 January 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Both my children have attended/are attending Oak Tree and I am very happy with the nursery and staff.

Reply from Stella Freebody, Manager at Oak Tree Nursery

Thank you for your review of our nursery. It is good to know you are comfortable sending both your children to our setting. We have enjoyed working with both of them.


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Review from Rosie A (Mother of Child) published on 23 January 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

5 Stars for all the girls at Oak Tree. Always smiling, really positive attitudes. They work great with my daughter (she can be a right diva). I've really seen a big improvement in her in every aspect. They handle every situation brilliantly, I would highly recommend to everyone.


Also, great opening

times - they do breakfast, lunch and dinner, depending on the times that the children go for. This has been really good for us as, like I said previously, she can be a bit of a diva so if she doesn't want to eat for whatever reason she can think of at home, she will always have food there so I don't have to panic. All in all, like I said, 5 stars all the way.

Reply from Stella Freebody, Manager at Oak Tree Nursery

Thank you for your review of our nursery. Your review really made us smile! We are glad that your daughter has such personality and individuality - she really brightens up our day whenever she is in session. I will pass your lovely comments on to the team.


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Review from Kitania (Mother of Child) published on 23 January 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My child has been attending Oak Tree Nursery since she was 8 months old and she is now 2 and 4 months, the staff are all very kind caring women and look after her brilliantly.


I have seen my daughter come on leaps and bounds since moving up into the ‘big room’ and she is consistently learning new

things and speaking in full sentences.


The resources are excellent and always kept in a clean and tidy manner (the best they can when the kids aren’t playing with them all!). My daughter has also suffered from a dairy allergy and they have always catered for this and have kept on top of her food plan / medical plan to ensure she is getting the right things. As a young mum who only worked part-time and was at college several days a week they were also good at helping me manage the money the best I could and helped make things easier where possible!


I couldn’t recommend this place more!


Reply from Stella Freebody, Manager at Oak Tree Nursery

Thank you for your review of our nursery. We have so enjoyed watching your daughter develop and change over the years and her language skills are wonderful! She does make us laugh each time she is in! We are glad that you found our procedure for dealing with her allergy easy to understand and effective in making sure that she was included at nursery and well catered for. We are very proud of our strong parent partnerships at Oak Tree.


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Review from Camilla H (Mother of Child) published on 22 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My son has been attending Oak Tree for a year now and we have been extremely happy with our decision ever since the beginning. The staff are amazing - very professional and also very caring and nurturing. They have made the effort to get to know my son very well as an individual and to foster positive
relationships with him. He is clearly thriving at Oaktree and he loves seeing his friends when he goes.

Reply from Stella Freebody, Manager at Oak Tree Nursery

Thank you for your review of our nursery. It is wonderful to hear how professional our parents feel our team is and it is true that we make every effort to really know all our children well. It has been our pleasure to have your son with us in session - his imagination is endless!


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Review from Denise C (Grandmother of Child) published on 22 January 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandson has been at Oak Tree Nursery for a few years now and really enjoys it. All the staff are very friendly to children and carers alike. The nursery are always striving to make more happen for the children to get more from their time there. Meal times are great and the children interact with
each other and the staff wonderfully, they are encouraged to try new foods but are not pressurised to eat anything that they obviously don't like. They are encouraged to use their manners, which is a must in my eyes.
I would highly recommend this nursery to anyone I know. Oak Tree is a lovely place where little ones have ample opportunity to learn through play in a very relaxed, happy although controlled safe environment.
My grandson will be going to school this September and l'm very confident that he will have been given the best start possible to prepare him for the transition from nursery to primary school.

Reply from Stella Freebody, Manager at Oak Tree Nursery

Thank you for your review of our nursery. Our staff love sharing their meal times with the children - we too feel manners are a must and we display this through positive role modelling and reinforcement of our values here at the setting. We will miss your grandson when he moves to school, having had him with us since he was a baby, but we are proud to have been a part of his nursery experience and are confident that he will get along really well in his forthcoming adventure!


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Review from Vivienne M (Grandmother of Child) published on 22 January 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandson has attended Oak Tree Nursery for the past two years and in that time the staff have been wonderful. The staff are friendly and approachable, they are supportive and professional. Since attending Oak Tree Nursery, I feel that my grandson has grown in confidence and he is happy there, he
loves the staff and is learning new skills all the time.

Reply from Stella Freebody, Manager at Oak Tree Nursery

Thank you for your review of our nursery. It is lovely to hear how well regarded our team is by the families we have relationships with. I will pass on your lovely comments to the team.


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Review from Katherine W (Aunt of Child) published on 19 January 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I collect my nephew from this nursery every Wednesday as this is our day together. He ALWAYS tells me how much fun he’s had that day and what he’s been up to. I love that, come rain or shine, they are out in the garden and my nephew loves it. The staff are so helpful and wonderful with all the children
that attend this nursery. We are always told about any minor bump or tear which is very reassuring. It’s lovely to see his artwork on the walls and on our fridge as its always sent home with him. Couldn’t recommend this nursery enough. When I am lucky enough to have children of my own, without a doubt, I will be sending them to this nursery. Thank you Oak Tree for happy children and happier families.

Reply from Stella Freebody, Manager at Oak Tree Nursery

Thank you for your kind words. The team was touched to see how you feel about our nursery. It is good to see that you find our thorough policies and procedures reassuring. The team is very creative, especially when they are inspired by the children. We are so pleased you enjoy looking at our wonderful artwork displays - I wonder what the children will create next?


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Review from Catherine C (Mother of Child) published on 19 January 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My two boys have attended The Oak Tree and I couldn't be happier with the caring and fun environment the lovely ladies provide.
Whenever I leave my child behind (even in the early days when there were a few wobbles), I know that they will be well cared for, safe and happy. The settling in days are
handled very gently and at a pace to suit the individual child. I always felt very confident knowing that if there were any concerns then I would be called.
The nursery itself has a wide range of activities, lovely garden area, muddy kitchen, patio and it is always spotlessly clean.
Both of my children have built up lovely relationships with their key person and nursery workers and the ladies take the time to get to know each child's personality.
I wouldn't hesitate in recommending The Oak Tree and I thank them for providing such a lovely experience for my boys.

Reply from Stella Freebody, Manager at Oak Tree Nursery

Thank you for your review of our nursery. The team was delighted to hear your kind comments regarding our provision. All staff enjoy their time with the children in the setting and this is demonstrated in the way we build positive relationships with our families to make coming to nursery an experience to look forward to.


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Review from Jamie S (Father of Child) published on 19 January 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Great staff, great support, couldn't be happier to send my daughter here knowing she's in good hand and in a safe environment

Reply from Stella Freebody, mana at Oak Tree Nursery

Thank you for your review of our nursery. We are very pleased to see how happy you are with the measures we implement to keep the children in our care safe and secure.


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Current Review Score: 9.9 (9.946)

Overview of Review Score

The Review Score of 9.9 (9.946) out of 10 for Oak Tree Nursery is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 20 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.946 for Oak Tree Nursery is calculated as follows: ( (227 Excellents x 5) + (13 Goods x 4) ) ÷ 240 Ratings = 4.946

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Oak Tree Nursery is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 42 number of registered child places is 8.4, which has been reached with 20 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (7)

Top 20 Large Nursery Groups 2024

Recipient: Early Years Alliance

Date: Thursday 28 Mar 2024 More details

Top 20 Nurseries South West England 2024

Recipient: Oak Tree Nursery

Date: Thursday 28 Mar 2024 More details

Top 20 Large Nursery Groups 2023

Recipient: Early Years Alliance

Date: Friday 28 Apr 2023 More details

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Meet the Team (16)

Stella

Stella

Job Title: Early Years Manager

Joined: 2015

Having started at Oak Tree Nursery in 2015, I have been managing the setting since 2018. My passion is literacy and I am an avid reader. I am continually looking for ways to enhance the setting further and build our community here at Oak Tree.


My colleagues would describe me as respectful, supportive and professional.


Debbie

Debbie

Job Title: Assistant Early Years Manager

Joined: 2023

Assistant Early Years Manager


Lynne

Lynne

Job Title: Early Years Educator

Joined: 2011

I qualified as a Nursery Nurse too many years ago to say! My first job was in a maternity hospital caring for newborns and working in the Special Care Baby Unit.


I have been fortunate enough to work in a variety of nursery schools and have been at Oak Tree for 10 years.


I enjoy having family time, especially being a Nana!


My colleagues would describe me as lovely, fun, fantastic with children


Mandy

Mandy

Job Title: Early Years Educator

Joined: 2020

After training at Oak Tree 12 years ago I returned in 2020 with over 8 years experience in early years settings. I am a Level 3 Early Years Educator and work across our baby room and the rest of the setting.


My colleagues would describe me as funny, friendly and bubbly.


Suzanne

Suzanne

Job Title: Early Years Educator

Joined: 2020

I have 19 years of experience and am an Early Years Educator. I work primarily with our two-year-old children.


My colleagues would describe me as creative, fun and nurturing.


Gemma

Gemma

Job Title: Early Years Educator

Joined: 2020

I am an Early Years Educator and work across the whole setting.


My colleagues would describe me as cheery, kind and patient.


Shelley

Shelley

Job Title: Early Years Educator

Joined: 2021

Early Years Educator


Holly

Holly

Job Title: Early Years Educator

Joined: 2021

Early Years Educator


Kayleigh

Kayleigh

Job Title: Early Years Assistant

Joined: 2020

I am an Early Years Assistant and work across all rooms in our setting.


Colleagues would describe me as hardworking, fun and child focused. I love to play!


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Lily

Job Title: Apprentice Early Years Educator

Joined: 2024

Apprentice Early Years Educator


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Amy

Job Title: Flexible Early Years Educator

Joined: 2025

Flexible Early Years Educator


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Charlotte

Job Title: Flexible Early Years Assistant

Joined: 2025

Flexible Early Years Assistant


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Milly

Job Title: Flexible Early Years Assistant

Joined: 2025

Flexible Early Years Assistant


Georgina

Georgina

Job Title: Nursery Cook

Joined: 2021

Nursery Cook


Tracey

Tracey

Job Title: Setting Cleaner

Joined: 2020

I am the person who makes the nursery sparkly clean at the end of every messy day!


My colleagues would describe me as happy, organised and an absolute asset!


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Lorna

Job Title: Flexible Early Years Educator

Joined: 2004

Flexible Early Years Educator


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