Banana Moon Day Nursery Moseley

8a Wake Green Road, Moseley, Birmingham B13 9EZ
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9.5 115 Reviews
With each child’s interests placed at the heart of staff's planning, a day at Banana Moon Day Nursery in Moseley, passes quickly.

Yes, time really does fly when you're having fun, with children learning through play.

Messy play, role playing, age appropriate toys, outdoor equipment and lots of other children to play with helps children learn in a safe and secure stimulating environment.
   
During play sessions, children are encouraged to be independent and to make their own choices from lots of different activities.

Children gain increased levels of confidence and are more socially astute thanks to their time at the nursery, enabling them to get the very best start in life.   

Parents are encouraged to tell staff their views to help the nursery improve and grow- just like its children.
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Care Provided by Banana Moon Day Nursery Moseley

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Person in charge
  • Rukhsar Mehboob (Manager)
  • Number of Childcare Staff
  • 23
  • Total Places for Children
  • 90
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:30-18:30
    Tuesday 07:30-18:30
    Wednesday 07:30-18:30
    Thursday 07:30-18:30
    Friday 07:30-18:30
  • When Closed
  • Bank Holidays & 1 week at Christmas

Funding & Fees Guide for Banana Moon Day Nursery Moseley

  • Full day 7:30- 18:30 - £71
    Half-day 7:30-13:00 or 13:00-18:30 - £43.50


  • Parking
  • Parking is located along the right hand side of the building. Access via the shared entrance.


Banana Moon Day Nursery Moseley Reviews (115)

Total of 115, showing 1-20
9.5

Banana Moon Day Nursery Moseley has a Review Score of 9.5 (9.483) out of 10, based on 25 reviews in the last 2 years. Over all time Banana Moon Day Nursery Moseley has 115 reviews.

Overall Experience

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Date Published

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Overall Experience  Overall Experience 1.0 out of 5

We had a terrible experience with this nursery. Our daughter attended for a year and a half, starting at nine months old, and throughout that time, the staff turnover was unbelievably high. The management lacks proper knowledge of childcare and administration, making communication extremely poor. Despite
informing them multiple times that our daughter is lactose intolerant, she was given food containing lactose on several occasions.
Additionally, anytime she felt slightly unwell, they would immediately send her home. The nursery charges fees even on bank holidays when they are closed, which feels unfair. Worse, we overheard management gossiping about sensitive family information, which is completely unprofessional. When we raised our concerns with the nursery director, the investigation was poorly handled, and no corrective actions were taken. In the end, we had no choice but to move our daughter elsewhere.
I do not recommend this nursery to any parent.

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Overall Experience  Overall Experience 5.0 out of 5

My son has been attending Banana Moon Day Nursery Moseley for the past year, he loves going nursery all the staff are friendly and give detailed feedback at the end of the day, we also receive feedback throughout the day via the Banana Moon app which is brilliant. When dropping my son off to nursery
he is always greeted by a friendly, familiar face who he is happy to go to. Also, the food must be amazing as my son will eat better at nursery than he does at home.

Reply from Rukhsar Mehboob, Manager at Banana Moon Day Nursery Moseley

Thank you so much for your kind words! We are absolutely thrilled to hear that you've had such a positive experience with our nursery. It truly means the world to us to know that your child is enjoying their time here and that we're making a difference in their early development. Your feedback motivates our team to continue providing the best care and learning environment possible. If you ever need anything or have any suggestions, please don't hesitate to reach out. We're so grateful to have you and your child as part of our nursery family!


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Overall Experience  Overall Experience 2.0 out of 5

Some nursery staff is nice, however communication from nursery regarding allergies etc. is shocking. Despite telling them, the communication fails and they blame parent for not filling in form. After form was filled in anyways the issue is still happening on many occasions.
The nursery timings are
also not great as they don't offer flexibility with 15 hours free placement. It's morning or afternoon or all day while other nurseries allow you to choose your starting time. So let's say 10-3 rather than their only option of am pm 8-1 kind of thing.
Despite staff is not great in communication with allergies they like to talk to other parent and so on if you are divorced. Shocking. Again they should mind their own business and stick with request and requirement of the parent who pays the nursery. They allow father to contact the child in nursery despite having clear court order not allowing it. I think anyone with a bit of research can find better and cheaper nursery around.

Reply from Rukhsar Mehboob, Manager at Banana Moon Day Nursery Moseley

Hi Frank, thank you for sharing your concerns with us, we take all feedback seriously as it helps us improve the service we provide. We are sorry to hear that your experience with us has not met your expectations however, the concerns mentioned were previously addressed. We will use the information given to improve our service where applicable and where at legal. Once again, we are sorry you felt your expectations weren't met. We wish you and your family all the best in future.


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Overall Experience  Overall Experience 5.0 out of 5

As a first-time mom, leaving my baby in someone else's care was a huge step, but the nursery made the transition incredibly smooth and reassuring. From the moment I visited, the staff were warm, welcoming, and genuinely caring. They took the time to get to know my baby's routine, preferences, and any
little details that would help them feel comfortable. Their communication has been outstanding, keeping me updated throughout the day, and I always feel confident in their care.
What really stood out was how they created a nurturing environment that made me feel at ease leaving my baby there. It was clear they truly prioritize the well-being of the children, and I never felt like I was just another parent; they made me feel like part of the family. Thanks to their support, I was able to return to school knowing my baby was in safe, capable hands. I fully trust them, and I'm so grateful for the peace of mind they've given me during this big transition.

Reply from Rafina Hussain, Deputy Manager at Banana Moon Day Nursery Moseley

Thank you so much for taking the time to leave such a lovely review! We genuinely appreciate your kind words and are thrilled to hear that you and your child have had a positive experience at Banana Moon Moseley. Our team is dedicated to creating a nurturing and supportive environment and it's always rewarding to know that our efforts are recognized. We look forward to continuing to support your child's growth and development. Thank you again for your trust and support!


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Overall Experience  Overall Experience 5.0 out of 5

A big thank you to the lady for her dedication, genuine love, and care for my children. She always goes the extra mile to ensure my wife and I feel comfortable at the nursery. Whenever we request an extra session or a copy of an invoice, she promptly responds with a clear timeframe and always follows
through as promised. The best words to describe her are professional, caring and dedicated to her job. She is truly a great asset to Banana Moon Nursery.

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Overall Experience  Overall Experience 1.0 out of 5

Where do I start. The nursery is awful. The management are awful and the owner is equally bad.
They can't communicate properly. They lie about what the child has eaten. They don't have a clue about childcare because this nursery has employed some of the most miserable members of staff. The rooms stink
of wee. Activities and resources are an absolute sham.
The entire management are inept. They like to gossip about families and make inappropriate comments in the office. They've had three managers within 6 months and all have been worse than each other.
They'll also leak sensitive information and then blame you for it. They will send individual photos of children to you when your child is nowhere to be seen in the photo. They'll use words like "no 2" to describe poo.
They use phrases like "you disgusting boy" when speaking to children. My child came back from nursery repeating these statements when playing with her toys. Please stay away.

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Overall Experience  Overall Experience 5.0 out of 5

I am so happy with the care my son receives at Banana Moon Day Nursery Moseley. The staff are incredibly warm and welcoming and they clearly love what they do. My son has blossomed since starting here, becoming more confident and independent. He absolutely loves playing outside, dancing. The nursery
provides a stimulating and nurturing environment and I appreciate the regular updates on my son's day. I would highly recommend Banana Moon Moseley to any parent looking for exceptional childcare.

Reply from Sheryll Gayle, Manager at Banana Moon Day Nursery Moseley

Thank you for your lovely feedback, I will be sure to share this with the team.


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Overall Experience  Overall Experience 5.0 out of 5

Absolutely love the nursery. Had a good feeling as soon as I walked in on our 1st visit. They are always so accommodating and kind, and I feel very happy leaving my little boy there. He has been going since he turned one and has settled really well.

Reply from Esther Boulton, Manager at Banana Moon Day Nursery Moseley

Thank you for your positive feedback; we are so pleased you feel happy and at ease when leaving your little one with us.


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Overall Experience  Overall Experience 5.0 out of 5

Excellent team from management to nurses. Always very helpful and super caring for our little one. They really look after the children here and nurture their growth really well. Can't praise the nursery enough.

Reply from Esther Boulton, Manager at Banana Moon Day Nursery Moseley

Thank you so much for your kind words; this is so lovely to hear! We will be sure to share your valuable feedback with our team.


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Overall Experience  Overall Experience 5.0 out of 5

Since my daughter has started, it's been constant development; she's learnt so much in the months of being there. Every week she's learning new things. It helped with her confidence and communication. The staff are so friendly and helpful. Any requests they cater for and have options of keeping them
for a longer time if needed, with options of half days or by the hour.
From newfound confidence to improved communication skills, she’s thriving here. Highly recommended!

Reply from Esther Boulton, Manager at Banana Moon Day Nursery Moseley

Thank you for your wonderful feedback. We are so happy to have made such a difference in your early days with us and look forward to many more.


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Overall Experience  Overall Experience 5.0 out of 5

My son has been going to Banana Moon Day Nursery (Moseley) since he was 9 months old and is now nearly 3 years old. The staff have always been so kind and friendly and my son absolutely loves his nursery days. His overall development has been amazing and the daily activities and updates are always lovely
to read about on the parent app. I thoroughly enjoy the family workshop days that are held such as Halloween and Christmas.

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Overall Experience  Overall Experience 5.0 out of 5

We have had our little one in nursery for 2 years now and couldn't be happier.
The staff are so warm and inviting and always on hand to chat, any time of day.
The range of activities, trips out and play through learning is great.

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Overall Experience  Overall Experience 5.0 out of 5

My little one started nursery from 10 months old and we have been really impressed with how nurturing and caring the staff are. The baby room in particular is a fantastic space and my child has flourished in Teenie Moons. Really lovely senior management too, very attentive and responsive.

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Overall Experience  Overall Experience 5.0 out of 5

Lovely nusery with kind and affectionate staff. My little boy got settled in very quickly and now really looks forward to his mornings there. Have and will definatley keep recommending to other parents due to such a positive experience.

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Overall Experience  Overall Experience 5.0 out of 5

Excellent nursery, very friendly and helpful management and staff. Our daughter has been there for 2 years and loves the nursery and staff! Good activities every day and lovely family days a few times a year.

Reply from Esther Boulton, Manager at Banana Moon Day Nursery Moseley

Thank you so much for this lovely review. I am very proud of our staff team and the genuine love and care they have for all the children here.


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Overall Experience  Overall Experience 5.0 out of 5

My son started nursery in January 2022 at the age of 1, I had initial concerns about the nursery's less than outstanding Ofsted report. However, I have no regrets about choosing this nursery for my son. The staff's high level of involvement and their enthusiastic greetings at the start of the day have
reassured me. I witness the strong bond my son has formed with the staff as he often mentions them. It warms my heart to see their positive relationship. The nursery has also been supportive of my potty training efforts at home, maintaining a consistent routine that has benefited my son's progress. The convenient communication app for parents while at work and the engaging activities such as baking, art projects, and workshops have further impressed me. The manager and the rest of the team deserve recognition for their consistency and dedication. They have played a significant role in the growth and development of my son. I recommend this nursery to other parents, as it provides a nurturing environment

Reply from Esther Boulton, Manager at Banana Moon Day Nursery Moseley

Thank you so much for your wonderful feedback. We are so happy you have no regrets and are happy with the nursery overall, I will definitely be feeding this back to the staff in your son's room.


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Overall Experience  Overall Experience 5.0 out of 5

Great nursery for our child. Me and my wife have no worries sending our children to Banana Moon Day Nursery their care and staff are excellent. Our daughter has flourished being at nursery and she's involved in lots of different activities on a daily basis. The app is great, allows us to keep track
of what our daughter is doing throughout the week and allows us to monitor her eating and sleeping habits.

Reply from Esther Boulton, Manager at Banana Moon Day Nursery Moseley

Thank you for your lovely feedback, I will be sharing this with the staff team.


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Overall Experience  Overall Experience 5.0 out of 5

Fantastic nursery. My daughter has been there for a while now and she absolutely loves it. Plus the staff are great which gives me the peace of mind I need to know she is well looked after while I am at work!

Reply from Esther Boulton, Manager at Banana Moon Day Nursery Moseley

Thank you for your lovely feedback, we are so pleased you have peace of mind that your little one is well looked after. I will be passing this on to the staff team.


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Overall Experience  Overall Experience 5.0 out of 5

My son has been attending this nursery since he was 2, it's his last few months there before starting reception, when he first started nursery it was during Covid, my son was terrified and shy of everyone and everything, he couldn't control himself and didn't know how to interact with other children
properly. I noticed a huge change within weeks of starting the nursery, behaviour and eating habits and he was even using the toilet properly! His speech came along quickly and his confidence improved massively, 2 years later he is now a chatterbox socially confident little boy who now eats properly and sits well!
It's all thanks to the Banana Moon staff, my son loves it there, he cries to go! I would completely recommend this nursery to everyone!

Reply from Esther Boulton, Manager at Banana Moon Day Nursery Moseley

Thank you for sharing your positive feedback with us, we are so happy your little one is happy with us, I will be sharing this with the staff team.


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Overall Experience  Overall Experience 5.0 out of 5

Fantastic nursery, staff are great and always a consistent cohort of them and feels like a family. My children are very happy at the nursery and have learnt lots of skills from the ladies. I love that the children do lots of activities and get messy and have lots of fun!

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Current Review Score: 9.5 (9.483)

Overview of Review Score

The Review Score of 9.5 (9.483) out of 10 for Banana Moon Day Nursery Moseley is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 25 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.483 for Banana Moon Day Nursery Moseley is calculated as follows: ( (241 Excellents x 5) + (22 Goods x 4) + (5 Satisfactorys x 3) + (5 Poors x 2) + (27 Very Poors x 1) ) ÷ 300 Ratings = 4.483

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Banana Moon Day Nursery Moseley is based on 22 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 90 number of registered child places is 18, which has been reached with 22 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

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Awards / Recognitions (4)

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Meet the Team (5)

Murtaza

Murtaza

Job Title: Nursery Director

Joined: 2014

Murtaza is a smiley, bubbly, familiar face within our setting. Murtaza enjoys spending time with his 3 children and his 2 grandchildren.

You will regularly see Murtaza within the setting meeting with parents and families, talking with the children and taking part in activities with the children.

Murtaza also holds an Introduction to Safeguarding Certificate.

... Read more
Rukhsar

Rukhsar Mehboob

Job Title: Nursery Manager

Joined: 2024

Meet the Nursery Manager- Rukhsar holds a Level 3 in Childcare. Rukhsar is a nominated Designated Safeguarding Lead and Special Educational Needs Coordinator.

Rukhsar works closely alongside the deputy manager and supports all our rooms in developing their Quality of Teaching and Learning.

When alongside the children, Rukhsar enjoys following the children's lead in their play and extending their imagination by creating fun and engaging activities.

... Read more
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Rafina

Job Title: Deputy Manager

Joined: 2016

Meet the Deputy Manager - Rafina is a key member of the Banana Moon Team and has been for 9 years. Rafina holds an NVQ Level 3 in Childcare.

Rafina works closely alongside the Nursery Manager and supports all our rooms in developing their Quality of Teaching and Learning.

Rafina is a nominated Designated Safeguarding Lead and Special Educational Needs Coordinator.

Rafina enjoys spending time with the children engaging in Messy Activities and Outdoor Adventures.

Rafina enhances our setting through self-evaluation and environmental changes based on our children's interests.

... Read more
Sheryll

Sheryll

Job Title: Assistant Deputy Manager

Joined: 2014

Meet the assistant Deputy Manager - Sheryll holds a Level 3 in Childcare and a Level 3 in supporting teaching and learning. She has previously worked at Banana Moon Moseley for 9 Years

Sheryll is a key member of our staffing team and supports both the management and all rooms throughout the day.

When alongside the children, Sheryll enjoys creating fun and engaging activities that explore literacy and numeracy.

... Read more
Aisha

Aisha

Job Title: Assistant Deputy Manager

Joined: 2014

Aisha is a key member of our staffing team and supports both the management and all rooms throughout the day.

She holds a Level 3 childcare qualification and holds an NVQ certificate in Team Leading and Management. Aisha holds 12 years of experience in private daycare and has been at Banana Moon for 10 years.

When supporting learning activities and experiences Aisha can be found exploring messy play.

... Read more

Frequently Asked Questions about Banana Moon Day Nursery Moseley

What is the Age Range of Children that Banana Moon Day Nursery Moseley accepts?

Banana Moon Day Nursery Moseley accepts Children aged from 0 years 3 months to 5 years 0 months.

What Days & Hours is Banana Moon Day Nursery Moseley Open?

Banana Moon Day Nursery Moseley is open: Monday 07:30-18:30, Tuesday 07:30-18:30, Wednesday 07:30-18:30, Thursday 07:30-18:30, Friday 07:30-18:30.

How many Children does Banana Moon Day Nursery Moseley have capacity for?

Banana Moon Day Nursery Moseley has capacity for a total of 90 Children.

How far is Banana Moon Day Nursery Moseley to the centre of Birmingham?

2.5 mile(s) as the crow flies, distance by road may be significantly further.