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Busy Bees Ashford Godinton has a Review Score of 8.3 (8.343) out of 10, based on 4 reviews in the last 2 years. Over all time Busy Bees Ashford Godinton has 17 reviews.
Review from H B (Mother of Child) published on 10 July 2024
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Review from C W (Mother of Child) published on 18 June 2024
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Review from K B (Mother of Child) published on 23 May 2024
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Review from Chelsea H (Mother of Child) published on 1 May 2024
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Review from Katherine (Mother of Child) published on 18 August 2020
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Review from J B (Mother of Child) published on 21 April 2020
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Review from Mennatallah E (Mother of Child) published on 5 February 2020
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Review from Abi H (Mother of Child) published on 17 April 2018
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Review from Michaela K (Mother of Child) published on 15 March 2018
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Review from Gail S (Mother of Child) published on 9 March 2018
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Review from M R (Mother of Child) published on 8 March 2018
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Review from Kerrie S (Mother of Child) published on 13 November 2017
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Review from J D (Father of Child) published on 30 August 2017
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Generally a good nursery but there are two staff that are not as warm as others ladies there. There was also a time when he came home in soiled trousers but a clean nappy.
Overall the staff are good and most mean well but it didn't work out for my boy.
Reply from Chloe Wilkes, Marketing Admin at Busy Bees Ashford Godinton
Having taken over managing the setting in July 2017 myself and the team were working with the family to address the concerns raised. The issue regarding the soiled trousers was fully investigated and logged as a formal complaint which was shared with the parents. The Room Manager of our 2-3's had a meeting with both parents to reassure them. When they dropped their child off for the afternoon session it which would normally be mid-afternoon, not long after the child had woken from a sleep so at times would be tearful, however in no way distressed as we would not leave any child like that and would contact the parents if were unable to pacify them. We had suggested that their son attend morning sessions instead to see if that would be more beneficial and informed them of the up coming changes regarding the staff team in that room.
It is always sad when children leave and particularly if the parents have not been fully satisfied with the service provided, however, the comments have been taken on board as we are reflective and shared with the team, but the soiling incident was fully investigated as stipulated above.
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Review from Louise W (Mother of Child) published on 8 August 2017
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All of our son's key workers have managed to form strong bonds with him and seeing their genuine affection towards him and knowing he was being well looked after (from day 1 in the baby room) has made the experience of nursery so much easier for us.
We have noticed a difference in him in confidence since he moved into his pre school room and have really enjoyed watching this grow over the last year, we know he will miss his key worker dearly, she has been truly fabulous throughout and is a real credit to the nursery.
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Review from Laura M (Mother of Child) published on 8 August 2017
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Review from Oli W (Father of Child) published on 11 November 2015
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Review from Magdalena P (Mother of Child) published on 30 September 2015
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Reply from Kim Ziolkowski, Nursery Manager at Busy Bees Ashford Godinton
As a part of our Zero Waste to Landfill initiative we are trying our best to deal with all rubbish in an environmentally friendly manner. We are aware that there is an issue with the bin and we are doing our very best to resolve the issue as quickly as possible. In the meantime, our staff continuously tidy up outside to contain the rubbish, to avoid it affecting the nursery and public. These bins are at the front of the building, somewhere that children do not have access to, so the children are not affected by this. We look forward to getting this small issue resolved soon, to strengthen our nursery’s commitment on sending zero waste to landfill.
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The Review Score of 8.3 (8.343) out of 10 for Busy Bees Ashford Godinton is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 4 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 3.6 out of 5 from 4 positive Reviews in the last 24 months.
The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.783 for Busy Bees Ashford Godinton is calculated as follows: ( (37 Excellents x 5) + (8 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 46 Ratings = 4.783
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 3.56 Points relating to the number of positive Reviews for Busy Bees Ashford Godinton is based on 4 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 = 3.375
ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 108 number of registered child places is 21.6. 4 Positive Reviews ÷ 21.6 = 0.185
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.
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Job Title: Centre Director
Hello, my name is Kim and I am the centre director here at Busy Bees Ashford Godinton.
I have been in childcare now for over 16 years and have been running Godinton for the last 6 years. Along the way, I have gained a lot of knowledge and experience which I reflect on in my day-to-day practice, as well as my home life looking after my own son, all of which I use to guide the staff team and share my experiences. We are a family here at Ashford Godinton Busy Bees and I cannot wait to meet you and your families.
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