Dicky Birds Day Nursery and Preschool Raynes Park, Pepys Road

20 Pepys Road, Raynes Park, London SW20 8PF
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9.7 21 Reviews
  • Dicky Birds Day Nursery and Preschool Raynes Park, Pepys Road, London
Dicky Birds Day Nursery and Preschool Raynes Park, Pepys Road is proudly rated Outstanding by Ofsted. (June 2024).

The warm, nurturing, and homely environment of Dicky Birds Day Nursery and Preschool Raynes Park, Pepys Road is the perfect place for children to learn and grow.

Children enjoy daily outings in the local area along with Forest School and PE sessions which is great for their wellbeing and helps them develop their self-confidence, as well as skills like problem solving. There’s also a Physical Room which children can explore inside the nursery.

The passionate team are proud of their excellent parent partnerships and guide and support each child’s development in every way they can. They use Grandir UK’s bespoke education programmes to help children develop positive life skills and important knowledge for the future.

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Care Provided by Dicky Birds Day Nursery and Preschool Raynes Park, Pepys Road

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care

Good to Know

  • Person in charge
  • Taspia Chowdhury (Manager)
  • Number of Childcare Staff
  • 17
  • Total Places for Children
  • 63
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:30-18:30
    Tuesday 07:30-18:30
    Wednesday 07:30-18:30
    Thursday 07:30-18:30
    Friday 07:30-18:30
  • When Closed
  • Bank Holidays

Funding & Fees Guide for Dicky Birds Day Nursery and Preschool Raynes Park, Pepys Road

  • To find out our fees guide and more information, please speak to our helpful customer service team any time between 8.30 am – 6.30 pm, send us an email or visit our website.

Dicky Birds Day Nursery and Preschool Raynes Park, Pepys Road Reviews (21)

Total of 21, showing 1-20
9.7

Dicky Birds Day Nursery and Preschool Raynes Park, Pepys Road has a Review Score of 9.7 (9.700) out of 10, based on 17 reviews in the last 2 years. Over all time Dicky Birds Day Nursery and Preschool Raynes Park, Pepys Road has 21 reviews.

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Review from A Y (Father of Child) published on 14 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic nursery. There is so much choice in the Raynes Park area but Dicky Birds Peyps Road stood out for us from our first visit. Our son has been attending for almost two years and loves it. The staff are nurturing and attentive and are always looking to improve the children's experiences. Would
highly recommend it.

Reply from Robyn Hattingh, Marketing Team Lead at Dicky Birds Day Nursery and Preschool Raynes Park, Pepys Road

Thank you for your lovely review on Dicky Birds Day Nursery and Preschool Raynes Park, Pepys Road. A nurturing and caring environment, with a lot of learning opportunities, is a huge priority for us and we're so glad that you experience that on a daily basis. Our dedicated team is passionate about helping each child reach their full potential and thrive. We really appreciate your kind words!


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Review from Elizabeth C (Mother of Child) published on 6 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Wonderful small nursery with kind and caring staff. The staff are always attentive and friendly and know each individuals child's needs. Plenty of activities, good nutritious meals and happy children.

Reply from Charlotte Whyatt, Marketing and Communications Executive at Dicky Birds Day Nursery and Preschool Raynes Park, Pepys Road

Hi, thank you for taking the time to leave a review. Our team really take the time to form strong relationships with the children. This allows them to get to know each child's individual needs and the support they need to thrive. The activities children enjoy throughout the nursery day are creatively devised by our team to appeal to their interests which helps to keep them engaged in their learning.


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Review from Peter H (Father of Child) published on 6 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All of the staff clearly love what they do, which means they go above and beyond and create a kind and energetic atmosphere. I can't think of many things more important than who you leave looking after your child in their formative years. We are very happy with our decision.

Reply from Charlotte Whyatt, Marketing and Communications Executive at Dicky Birds Day Nursery and Preschool Raynes Park, Pepys Road

Thank you for taking the time to leave a review. Our kind, supportive team are so passionate about providing exceptional care and education. They work hard to ensure they properly support and nurture the children's individual needs so they can thrive during these important early years.


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Review from L P (Mother of Child) published on 6 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son has been at the Nursery since 2021. The staff have always been extremely caring towards the children and polite and friendly. Over recent months, there appear to have been a number of organisational changes that have had huge benefits to the whole nursery. The staff turnover/absence has massively
reduced and it feels like a really happy atmosphere for the children to be in. Whilst the garden is on the small side, this is to be expected in a built-up area and the children often go on trips out so I really feel they are making the most of what they have. We get regular updates of all the fun things they do with the kids and my son always comes back happy. I really can't recommend it enough. Thank you!

Reply from Charlotte Whyatt, Marketing and Communications Executive at Dicky Birds Day Nursery and Preschool Raynes Park, Pepys Road

Thank you for taking the time to leave a review. Children are welcomed into a warm and inclusive nursery environment where their individual needs are properly nurtured and supported by our dedicated team. Ensuring children enjoy regular trips out into the local community allows them to safely explore and learn about the world around them.


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Review from K H (Mother of Child) published on 19 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our son has been attending since 2021 and has always loved the nursery and all the teachers. They've been so careful to cater for his allergies and his care has always been wonderful. His sister started recently and all the staff worked so hard to make sure she settled well and was happy.

Reply from Charlotte Whyatt, Marketing and Communications Executive at Dicky Birds Day Nursery and Preschool Raynes Park, Pepys Road

Thank you for taking the time to leave a review. All allergies are treated with the utmost care and attentiveness so nursery remains a safe and happy place for all children. Starting nursery is a significant event in the lives of young children so our team strives to make the process as seamless as possible, providing the support, warmth and encouragement they need to thrive.


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Review from T C (Father of Child) published on 9 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We (and our daughter) adore Pepys Road Nursery. She has been there for 18 months (since the age of 1). She loves the staff who are attentive, kind and patient. They are amazing at teaching our daughter key development skills and life lessons. Their daily activities are varied, imaginative and loved
by the kids. The time and effort the team put into keeping us up to date on her progress and day is very helpful and they go above and beyond to make sure her day at nursery fits in with her home life.
The facilities are excellent with a wide range of toys, books and play areas. We have seen so much growth physically and mentally as a result. We wouldn't think of sending our daughter anywhere else!

Reply from Charlotte Whyatt, Marketing and Communications Executive at Dicky Birds Day Nursery and Preschool Raynes Park, Pepys Road

Thank you for taking the time to leave a review. Children enjoy a great variety of stimulating activities throughout the nursery day. These are informed by our bespoke education programmes and excellent facilities, providing plenty of fun, engaging opportunities for learning. Children are nurtured and supported through the development of important new skills, encouraged to go at their own pace so they have the confidence to thrive.


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Review from Carl H (Father of Child) published on 9 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter has been going here since she was 9 months old and loves it. The staff are so kind and have contributed so much to my daughter's development. There are regular updates and photographs. The activities are really fun!

Reply from Charlotte Whyatt, Marketing and Communications Executive at Dicky Birds Day Nursery and Preschool Raynes Park, Pepys Road

Thank you for taking the time to leave a review. It's so great to hear that your little one is enjoying her time here! Providing families with a clear insight into their little one's nursery day helps to maintain great communication, which is so important in building a strong partnership between nursery and home.


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Review from K B (Mother of Child) published on 5 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter has been extremely happy at this nursery since she started last year. The staff are all so kind, friendly and thoughtful, and the new manager is doing a brilliant job of running it, with a great mix of fun, interesting activities for the children.

Reply from Charlotte Whyatt, Marketing and Communications Executive at Dicky Birds Day Nursery and Preschool Raynes Park, Pepys Road

Thank you for taking the time to leave a review. It's great to hear that your little one is so happy here! Our kind, friendly team strives to provide a variety of stimulating activities throughout the nursery day. These are informed by our bespoke education programmes, and so provide plenty of fun, and engaging opportunities for learning.


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Review from L K (Mother of Child) published on 10 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very impressed with the manners and discipline at Pepys Road. My daughter is extremely happy there and we have had no issues since she started 5 months ago.

Reply from Charlotte Whyatt, Marketing and Communications Executive at Dicky Birds Day Nursery and Preschool Raynes Park, Pepys Road

Thank you for taking the time to leave a review. It's great to read that your little one is so happy here! Children enjoy a warm, supportive and inclusive environment where they feel confident to develop their social skills.


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Review from Eleanor D (Mother of Child) published on 10 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

An excellent nursery with staff who genuinely care about the wellness and development of your child. The manager and staff are so wonderful with our son and he looks forward to his nursery days which are filled with stimulating activities teaching and honing valuable developmental skills. The transparency
and ongoing updates are so useful.

Reply from Charlotte Whyatt, Marketing and Communications Executive at Dicky Birds Day Nursery and Preschool Raynes Park, Pepys Road

Hi, thank you for taking the time to leave a review. Our dedicated team are so passionate about helping children to learn and grow. They use our bespoke education programmes to devise fun, stimulating activities which present plenty of engaging opportunities for learning. We strive to maintain informative, reliable communication with our families which is so important in building a strong partnership between nursery and home.


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Review from Juliette D (Mother of Child) published on 5 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son has been at Pepys Road since he was 9 months old and he is now 3 years 8 months. He is really happy and settled and is looked after by some amazing staff who really care about him. They really supported him when his older sister left to go to school last summer, and when he had a new baby sibling,
which really helped us as parents so much-we were very grateful for their care and consistency at that time. The nursery is doing a wonderful range of activities and the recent changes since the new manager joined, have been really positive there’s been a big push to help parents feel more involved and also share with us what the children are doing more regularly. We feel confident he is thriving and learning and most importantly, feels safe and happy. Thank you!

Reply from Charlotte Whyatt, Marketing and Communications Executive at Dicky Birds Day Nursery and Preschool Raynes Park, Pepys Road

Thank you for taking the time to leave a review. We strive to ensure families feel like a welcome part of our nursery's community and that strong partnerships are built between them and the team. Maintaining good communication means our team is aware of significant events in children's lives so they can work to provide the help and support they need at that time.


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Review from Rosie E (Mother of Child) published on 1 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our daughter joined Dicky Birds last summer (2023) and has loved it. The extended settling in time gave us the opportunity to get used to a new routine and I’ve found the staff to be kind, enthusiastic and knowledgable. Last summer there was a period of adjustment as staffing changes happened, but my
experience of it was similar to what I see in my work (NHS nursing), where we have an ebb/flow of staff but a solid core team who care a lot. It didn’t take long before this period of change felt settled and steady. Throughout it all, my daughter was happy (if the smiles and mess she makes are anything to go by).


There is limited outside space but they make the most of it and take regular trips out and about (which are clearly enjoyed). The current team are committed to communication, alerting us to any issues (or potential issues) and I want to recognise they are working hard to provide individualised learning opportunities within the context of overseeing a group of young children.


Reply from Charlotte Whyatt, Marketing and Communications Executive at Dicky Birds Day Nursery and Preschool Raynes Park, Pepys Road

Thank you for taking the time to leave a review. Settling in sessions aim to make your little one's transition to nursery as smooth as possible, with our team providing the support and encouragement they need to feel safe and confident in our nursery environment. Providing plenty of opportunities for the children to enjoy fresh air and exercise is so important for their wellbeing. Our team strives to maintain informative, reliable communication with our families which helps in maintaining a strong partnership between nursery and home.


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Review from Felix N (Father of Child) published on 30 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our daughter has been attending Dicky Birds for 20 months and we have been impressed with the care and service from the staff there. Recently, there have been some changes within the leadership team of the nursery and we have seen a huge increase in parent communication, fun planned activity days and
the variety of learning and play opportunities given to the children. There is a great app, that contains a lot of information and updates on what the children have been up to, eaten and how long they have napped for.

Reply from Charlotte Whyatt, Marketing and Communications Executive at Dicky Birds Day Nursery and Preschool Raynes Park, Pepys Road

Hi, thank you for taking the time to leave a review. Maintaining reliable and effective communication with our families is so important in building a strong partnership between nursery and home, with our app helping to give a informative insight into your little one's nursery day. Informed by our bespoke education programmes, our activities give children plenty of fun, engaging opportunities for learning and help them to develop important skills for the future.


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Review from Svetoslava R (Mother of Child) published on 7 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am a mother with a child with SEN, I am amazed at how the staff has helped my son. Not just help him, but teach the other children to be understanding of him, to play with him. They gave him an amazing start!
It is also an amazing facility, very clean and accommodating to every child’s wishes. So
many games and different interactions.
I recommend!

Reply from Charlotte Whyatt, Marketing and Communications Executive at Dicky Birds Day Nursery and Preschool Raynes Park, Pepys Road

Hi, thank you for taking the time to leave a review. In our inclusive nursery environment, our warm, nurturing team really take the time to understand each child's individual needs so they can provide the right support they need to thrive.


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Review from R P (Mother of Child) published on 22 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The team is great and my daughter is very happy at this nursery. The app is great and informative, yet I still get great handovers when collecting my daughter. It feels more like a small family rather than a team of staff, which makes pick-ups and drop-offs very welcoming. Facilities/outdoor space is
limited, but this cannot be helped. However, they make up for this by going on outings.

Reply from Charlotte Whyatt, Marketing and Communications Executive at Dicky Birds Day Nursery and Preschool Raynes Park, Pepys Road

Hi, thank you for taking the time to leave a review. Children and their families enjoy a supportive, welcoming and inclusive environment throughout the nursery. Our app is a great communication tool and it's used in conjunction with detailed handovers to ensure our families are kept up-to-date on their little one's development and progress.


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Review from Maria S (Mother of Child) published on 2 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

My son started at the nursery 18 months ago, before it was acquired by Grandir. Since then, it has been going downhill fast. The staff is lovely, and caring, they are in no way the problem. Over the last few months, the turnover has been extreme. I know this is a generalized problem in the sector, but
lately, they also seem unhappy, and extremely overworked.


We used to get updates about staff changes but they can't do this anymore because they happen so often. I don't recognize half the staff that opens the door. Lately, we've had to wait at drop-off because there are not enough staff to look after all the kids, and they are all put together in a room regardless of age group and ratio.


They have a new app that adds no value, the previous one was fine and actually got updated with pictures and written updates from staff. Now we never know what's going on. Is this where the money is going? Because the fees have been put up 3 times in the last 12 months and the staff are underpaid.


Reply from Charlotte Whyatt, Marketing and Communications Executive at Dicky Birds Day Nursery and Preschool Raynes Park, Pepys Road

Hi, thank you for taking the time to leave your feedback. Please be assured that your concerns are being taken seriously and if you would like to discuss anything further, please don't hesitate to contact our customer services team on 0800 028 4500.


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Review from B H (Mother of Child) published on 22 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely staff and a caring environment with good communication. Really flexible around extra days for freelance mums. Small and friendly so it’s easy to get to know everyone. Good food and happy children.

Reply from Charlotte Whyatt, Marketing and Communications Executive at Dicky Birds Day Nursery and Preschool Raynes Park, Pepys Road

Thank you for taking the time to leave a review. Our kind, caring team are so passionate about providing a nurturing environment where every child can learn and grow. Effective communication is an essential part of maintaining close relationships with all our families.


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Review from Susie S (Mother of Child) published on 16 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Both our daughters attended Dicky Birds Day Nursery and Preschool Raynes Park, Pepys Road and loved their time there. The staff are caring and warm towards the kids and I've always had every confidence in them looking after and educating our girls. The nursery is conveniently located, yet safe and by
splitting the kids into rooms the kids are not overwhelmed by large numbers of kids. Food and facilities provided are excellent.

Reply from Charlotte Whyatt, Marketing and Communications Executive at Dicky Birds Day Nursery and Preschool Raynes Park, Pepys Road

Hi, thank you for taking the time to leave a review. Our dedicated team is incredibly passionate about providing exceptional childcare and education. We take great pride in our facilities and serving tasty, nutritious meals which give children the opportunity to try new textures and flavours.


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Review from Shin Ru L (Mother of Child) published on 25 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

A great team from Dicky Birds Day Nursery and Preschool Raynes Park, Pepys Road. My son enjoyed it from day one, making friends and loving his teachers. I noticed that there are fewer outings recently but understand that there are problems with staff availability. We missed the parent's evening but
the keyworker called us to catch up. I had a great conversation with the keyworker and the team is always there for us. We identified some issues to work on together and I am confident that the plan will work well to prepare my son for big school come September.

Reply from Jessica Lawrence, Marketing Executive at Dicky Birds Day Nursery and Preschool Raynes Park, Pepys Road

Thank you kindly for taking the time to review our nursery, it is very much appreciated. Your feedback will be passed on to the nursery management team.


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Review from William R (Father of Child) published on 25 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter attends Pepys Road, Dicky Birds and it’s been fantastic for her. The staff put so much effort into the settles at the end of last year and 2022 has marked such a positive change for my little girl in her development and it’s in no small part down to the team at Dicky Birds, Pepys Road.
Highly
recommended.

Reply from Jessica Lawrence, Marketing Executive at Dicky Birds Day Nursery and Preschool Raynes Park, Pepys Road

Thank you kindly for taking the time to review our nursery, it is very much appreciated. Your feedback will be passed on to the nursery management team.


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Current Review Score: 9.7 (9.700)

Overview of Review Score

The Review Score of 9.7 (9.700) out of 10 for Dicky Birds Day Nursery and Preschool Raynes Park, Pepys Road is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 17 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.700 for Dicky Birds Day Nursery and Preschool Raynes Park, Pepys Road is calculated as follows: ( (156 Excellents x 5) + (36 Goods x 4) + (8 Satisfactorys x 3) + (3 Poors x 2) ) ÷ 203 Ratings = 4.7

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Dicky Birds Day Nursery and Preschool Raynes Park, Pepys Road is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 63 number of registered child places is 12.6, which has been reached with 16 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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Meet the Team (1)

Taspia

Taspia Chowdhury

Job Title: Nursery Manager

Taspia has over 9 years experience in Early Years. She holds a BA (Hons) in Early Years Education, achieving a Level 6 qualification and graduating with a 2:1. Taspia looks forward to welcoming her families and has a passion for providing exceptional care and education to little ones.


Frequently Asked Questions about Dicky Birds Day Nursery and Preschool Raynes Park, Pepys Road

What is the Age Range of Children that Dicky Birds Day Nursery and Preschool Raynes Park, Pepys Road accepts?

Dicky Birds Day Nursery and Preschool Raynes Park, Pepys Road accepts Children aged from 0 years 3 months to 5 years 0 months.

What Days & Hours is Dicky Birds Day Nursery and Preschool Raynes Park, Pepys Road Open?

Dicky Birds Day Nursery and Preschool Raynes Park, Pepys Road is open: Monday 07:30-18:30, Tuesday 07:30-18:30, Wednesday 07:30-18:30, Thursday 07:30-18:30, Friday 07:30-18:30.

How many Children does Dicky Birds Day Nursery and Preschool Raynes Park, Pepys Road have capacity for?

Dicky Birds Day Nursery and Preschool Raynes Park, Pepys Road has capacity for a total of 63 Children.

How far is Dicky Birds Day Nursery and Preschool Raynes Park, Pepys Road to the centre of London?

7.1 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Dicky Birds Day Nursery and Preschool Raynes Park, Pepys Road to verify any information. View our terms and conditions. Dicky Birds Day Nursery and Preschool Raynes Park, Pepys Road has a Platinum Service – more info.