Little Elms Daycare Nursery Sydenham

246 Perry Hill, London SE6 4HD
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9.5 31 Reviews
  • Little Elms Daycare Nursery Sydenham, London
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Care Provided by Little Elms Daycare Nursery Sydenham

  • Type of Service
  • Day Nursery – Privately Owned
  • Open all year
  • Full Day Care
  • Sessional Day Care

Good to Know

  • Person in charge
  • Chloe Adams (Nursery Manager)
  • Number of Childcare Staff
  • 17
  • Total Places for Children
  • 48
  • Age Range
    • from 0 years 3 months
    • to 5 years 0 months
  • Opening Times
  • Monday 07:30-18:00
    Tuesday 07:30-18:00
    Wednesday 07:30-18:00
    Thursday 07:30-18:00
    Friday 07:30-18:00
  • When Closed
  • Bank Holidays & Early Closure (2pm) on Christmas Eve
Are you the Owner/Manager of Little Elms Daycare Nursery Sydenham? View your Advertising Options

Little Elms Daycare Nursery Sydenham Reviews (31)

Total of 31, showing 1-20
9.5

Little Elms Daycare Nursery Sydenham has a Review Score of 9.5 (9.454) out of 10, based on 8 reviews in the last 2 years. Over all time Little Elms Daycare Nursery Sydenham has 31 reviews.

Overall Experience

  • 25
  • 4
  • 1
  • 0
  • 1

Date Published

31
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8
23

Review from S S (Mother of Child) published on 28 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Little Elms have shown themselves to be a confident nursery to care for my child.
They are efficient and respond promptly to all requests issues and concerns.
My son has thrived since starting here and his character has grown in a positive way. The staff are consistently pleasant, polite and kind
which leaves me reassured.
I would recommend Little Elms to other families. Our experience so far has been really positive.

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Review from C C (Mother of Child) published on 19 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son left the nursery earlier this year to start primary school and I can honestly say Little Elms set him up for a smooth transition. He spent 4 years learning but having fun at this nursery, and now it’s my daughter’s turn. She started this year just before she turned 1 and she is loving it. We
look forward to the next four years with Little Elms.

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Review from Amy D (Mother of Child) published on 19 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My child has grown in confidence and built good relationships with the staff who are kind and attentive. He always comes home tired and content. The staff do a good job of communicating what happens through the day and how he is getting on.

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Review from J S (Mother of Child) published on 18 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My daughter has really enjoyed her time at Little Elms Sydenham. I was so worried about her speech when she first joined and after 2/3 months of being there, she had progressed so much. The staff are always there and ready to answer all the million questions I have for them.
I love the app and how
I can see what she’s up to during the day, makes me feel like I’m there with her. Lovely setting and a homely feel, will really miss everything about them when the little one goes off to reception.

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Review from Hayleigh C (Mother of Child) published on 15 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with the care of our little one! Lovely staff and management! She has settled in nicely!

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Review from Marie W (Mother of Child) published on 7 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My little boy has thrived since starting Little Elms at 14 months old, his speech and understanding have come a long way. Such friendly staff and really comforting to be able to keep up to date with his activities throughout the day.

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Review from Hayley B (Mother of Child) published on 12 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We’re really happy we chose Little Elms Sydenham for our little girl. She started when she was 10 months old and I was so worried about leaving her (mum guilt) but the staff are so kind and caring and she quickly built up a relationship with them. She smiles and reaches out for them when we drop her
off in the morning which is so reassuring. My little girl has lots of allergies and they have handled it really well providing alternatives at no extra charge including oat milk and soya yoghurt etc. The staff always take the time to tell us how her day has been and phone straight away if there’s anything you need to know. Communication from the nursery is great via the app. They put on lots of lovely events like a Mother’s Day afternoon tea and celebrate all the different religious and cultural events in the calendar which is great to see. Overall a lovely nursery.

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Review from M K (Mother of Child) published on 3 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It was my sons first time going to nursery he is 2 years old. He was very shy at first but with the help of all the amazing staff he is now going to Nursery smiling and thriving to be there. The staff are great as they are always making sure every child is happy and safe playing.

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Review from Ash G (Mother of Child) published on 13 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

Neglect! I was appalled with my interactions with the Operations Manager, who was completely inconsiderate and has made my overall experience of the nursery appalling. My baby was returned to me with a raw bottom, there was literally no skin on part of his bottom so he was understandably in pain. I
obviously complained to the Nursery and informed them that I would like to cancel my request I had previously made to increase his hours given the situation. To my astonishment, I was told that although the increased hours had not started they would still happen as I needed to give a month's notice. I thought that given the condition of my baby they would at least try to help rectify the situation by listening to my request. On top of that, I was overcharged for a month and forced to pay this although my baby did not attend nursery as they had requested. Overall the staff in the nursery are pleasant but be warned that if you have any problems you will get no help.

Reply from Agata Kara, Marketing & Occupancy Manager at Little Elms Daycare Nursery Sydenham

Dear Ash,
We are sorry to read your review and would like to apologise about the service you have received as these are not the standards we aim to provide at Little Elms. The nursery has made multiple improvements since this occurred around a year ago now and we are happy to report Little Elms Sydenham provides high standards of care and has a great reputation amongst our families and community.


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Review from C F (Mother of Child) published on 1 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my daughter started Little Elms, she has blossomed. They really take the time to make the children's journey with them, as fun and as educational as possible. Her face lights up when she sees the staff, she constantly speaks about her time at nursery and can't wait to go back. They have supported
her through toilet training and are happy to work with you through anything that may arise. Highly recommended!

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Review from Heather W (Mother of Child) published on 2 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Little Elms day is a fantastic nursery. My son has been going for over a year and he loves it. He has learnt so much and is speaking so well. His key worker is brilliant and my son adores her. The staff are excellent and always helpful, I can't fault the nursery at all! I would definitely recommend
it.

Reply from Agata Kara, Marketing & Occupancy Manager at Little Elms Daycare Nursery Sydenham

Thank you so much for such wonderful feedback, this is invaluable to us.


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Review from Lisa-Marie P (Mother of Child) published on 28 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can't rate this nursery highly enough. Due to moving home and a change of circumstances, I managed to get both my girls a place in this nursery a week before Christmas of 2021, due to their other one closing down. Things happen for a reason, as my girls are super happier here, can tell the difference.
They come home talking about their day and tired ready for bed. All the staff are hands-on and everyone knows everyone's name. My youngest wears hearing aids and all the staff are keen to learn how to deal with that. Also, they allow her support teacher to visit. There's been no issues. My eldest has now left and had a fabulous graduation send-off. Small, but great nursery.

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Review from Shanaya W (Mother of Child) published on 12 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The nursery is such a great environment for children, the staff are very attentive and the management help with every little need or concern you may have as a parent. Overall I'm very happy and satisfied for my child to be here.

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Review from Jack D (Father of Child) published on 1 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It never ceases to impress me that virtually every member of staff including those in the kitchen recognise my daughter and know her name.


The staff had concerns about my daughters wellbeing at one stage and I have to say it was handled with the upmost professionalism. I know that when I drop my

daughter off and I know that she’s completely safe and she’s being looked after by people who really care deeply about her well-being.


Couldn’t recommend the nursery highly enough.


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Review from Laura S (Mother of Child) published on 31 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have two girls there who are/have been very happy at the nursery which is the most important thing for us! No place is perfect and there had been issues with management in the past which did seem to really affect staff morale. However, this has since been resolved and it has had such a positive impact
on the nursery-both in terms of communication and how the different rooms are managed. The girls adore the staff and have created very special bonds, particularly with their key workers. Children are cared for and stimulated with lots of fun activities. Highly recommended!

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Review from A W (Mother of Child) published on 31 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot recommend Little Elms Day Care Nursery highly enough. Our daughter started a few months ago and settled in brilliantly. She is so excited about going each morning and runs through the door without a second thought. She comes home singing songs and doing dances she’s learnt. She is quite shy
and has grown in confidence and has developed new skills really quickly by spending time with the other children and the amazing key workers. I would definitely recommend!

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Review from F K (Mother of Child) published on 31 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Both my children have attended Little Elms with my youngest just moving into preschool which he is loving, environment and staff are great very welcoming.
New management team work well together very welcoming and their door is always open.

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Review from Stefan H (Father of Child) published on 11 January 2022
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

There was a gas leak in the nursery in December and all children were sent home before midday. Rightly, safety of children and staff is most important. However on the other hand it caused great inconvenience to many parents including myself and it turns out the higher management is reluctant to reimburse
the fees for that half-day. From my perspective, they did not provide the service and I find it very disappointing that they think it is OK. It makes me feel it only shows that for them it is about business.

Reply from Francesca James, Personal Assistant to the Directors at Little Elms Daycare Nursery Sydenham

Thank you for your review. As you have said yourself, the safety of the children and staff at the nursery remains our priority in all situations.
Our terms and conditions do include 10. FORCE MAJEURE under which we would not be able to offer a refund or credit on this occasion. We are sorry if this has caused you inconvenience but we do include all of our terms at the start of each enrolment to be transparent with all our families.


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Review from Chantelle S (Mother of Child) published on 4 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Little Elms Daycare Nursery Sydenham has been the nursery that both my children have attended, one of them being nine years old who is profoundly deaf and my son who still attends and is now in preschool, he started from eighteen months. This nursery is honestly the best place for children. One of the
management staff is the most lovely, caring and understanding manager you could meet. She always welcomes you with a smile. The team in preschool are fabulous everyday, my son comes home learning something new. One member of staff in the toddler room really went above and beyond for my son who is a very typical mummy’s boy, he cried most mornings as he didn’t want to leave me but always has the best days and comes home happy. I’m so happy with my choice to send both my children to this nursery and no member of staff gets frustrated with the children. My son adores his key worker and the other members of staff in preschool. I would also like to add that the curriculum and lessons for these babies are amazing.

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Review from Emma H (Mother of Child) published on 7 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son has been at Little Elms Daycare Nursery Sydenham for three months and he really loves it. The settling procedure was smooth and he adapted very quickly. The ladies in the doves room and baby room really look after him and are so kind. He is always excited about going there. The activities are
really fun and we love receiving photo updates online. Little Elms Daycare Nursery Sydenham has accelerated his development and we’re impressed by what he learns there every day. Highly recommend.

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Current Review Score: 9.5 (9.454)

Overview of Review Score

The Review Score of 9.5 (9.454) out of 10 for Little Elms Daycare Nursery Sydenham is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 8 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.6 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.821 for Little Elms Daycare Nursery Sydenham is calculated as follows: ( (78 Excellents x 5) + (17 Goods x 4) ) ÷ 95 Ratings = 4.821

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.633 Points relating to the number of positive Reviews for Little Elms Daycare Nursery Sydenham is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 48 number of registered child places is 9.6. 8 Positive Reviews ÷ 9.6 = 0.833

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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Frequently Asked Questions about Little Elms Daycare Nursery Sydenham

What is the Age Range of Children that Little Elms Daycare Nursery Sydenham accepts?

Little Elms Daycare Nursery Sydenham accepts Children aged from 0 years 3 months to 5 years 0 months.

What Days & Hours is Little Elms Daycare Nursery Sydenham Open?

Little Elms Daycare Nursery Sydenham is open: Monday 07:30-18:00, Tuesday 07:30-18:00, Wednesday 07:30-18:00, Thursday 07:30-18:00, Friday 07:30-18:00.

How many Children does Little Elms Daycare Nursery Sydenham have capacity for?

Little Elms Daycare Nursery Sydenham has capacity for a total of 48 Children.

How far is Little Elms Daycare Nursery Sydenham to the centre of London?

6.9 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Little Elms Daycare Nursery Sydenham to verify any information. View our terms and conditions. Little Elms Daycare Nursery Sydenham has a Basic Service – more info.